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Hotel NH Collection Bogota Royal

#20 of 245 Hotels in Bogota
Certificate of Excellence
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Street 113 # 7-65, Bogota 094861, Colombia
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1 room 1 guest
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Hotel NH Collection Bogota Royal
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546 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Bogota, Colombia
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel NH Collection Bogota Royal is well situated in the Northern part of the city. Close by is the Canadian and Mexican Embassies as well as several restaurants. It is also a short walking distance from the Usaquen section of the city (Historial part) which has restaurants and Pubs. Staff was very professional and assistance with hiring a car... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have to tell you folks, these are fine people, their care for the guess blows the charts off. the rooms are spacious and impeccably clean. Colombian people are decent people and I felt treated as royalty. I recommend this hotel hands down for executives and business trips not looking for adventure but wanting to be in a comfortable place... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Gratitude is all we can to offer for your sincere and kind words. After working hard to deliver the best service is grateful to see you enjoy our work and professionalism. Thank you once again and we expect to have you back in a near future. Sincerely; Ricardo Gutierrez Guest Service Manager. More 

Sao Paulo, SP
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is good, not great, but enought for a small business trip. Well located, there are restaurantes and shopping close to it. The size of the rooms are good and breakfast has a lot of options Lunch and dinner on the restaurant are also good

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you very much for taking the time to leave us a review on TripAdvisor. I am really pleased that you enjoyed the stay, liked the service and our hotel. We would like to hear what would you like to find on a future stay in order to make you go: WOW . Sincerely; Ricardo Gutierrez Guest Service... More 

Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Disclosure: I am a non-Spanish speaking US citizen and we were recently on an extended vacation that included Bogota. Pros The facilities were very modern, very clean, and well laid out. This staff was very helpful, in fact, we had some trouble with lost bags due to an airline connection and the front desk staff went SEVERAL extra miles to... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you very much for posting your comments. We are happy to read that everything was at your satisfaction and that you enjoyed your stay at NH Collection Royal. We have take note to your suggestions about the food service. Looking forward to welcome you again, next time you visit Bogota. Best regards from all NH Collection Family;... More 

Sao Leopoldo, RS
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a decent hotel but still has a lot to improve. Staff is very nice and helpful and rooms are good but something is missing in this hotel. I did not give a better score because the very unsafe manual procedure used to track the information in your credit card, they should really improve this method. Don't go for... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you for your feedback. We are sorry to hear that our restaurant didn´t meet your expectations. Our menu tries to satisfy all our guests tastes. On the other hand, the bank system in Colombia don´t let hold an amount from the Credit Card as other country’s permit, therefor most of hotels have to ask for the voucher... More 

pine mountain, ga
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times, and it is always a great experience! The location is wonderful. It is attached to a gigantic mall, and just two blocks away there is lovely zocalo surrounded by adorable shops, wonderful restaurants, and bars. The rooms are large and very comfortable, with huge windows that bring the lovely views into the... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest, First of all we would like to thank you for your rate a review. We are glad to know you found our staff attention and our location nice and comfortable. Our breakfast service offers many options which include fresh fruit, cold cuts, eggs, waffles, bread and pastries between others. We are also happy you liked your room. We... More 

Barranquilla, Colombia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at the NH Collection Royal in Bogota is a great experience. Starting with the comfortable and tastefully decorated rooms with views of the mountains surrounding Bogota, continuing with the superb breakfasts, and then going on to the indoor pool and gym areas, plus eager to please personnel everywhere, the hotel deserves the highest rating. The restaurant has an excellent... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you very much for your nice comments. We put much effort to help our guests to have the best stay possible and is very satisfactory when we succeed. We will forward your nice reviews to the rest of the staff. We hope to see you again really soon. Sincerely; Ricardo Gutierrez Guest Service Manager. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was fantastic. Service was as good as it gets. Everyone treated us like royalty. The breakfast buffet was very good and the coffee was awesome. Our room was top notch and very modern. I highly recommend this hotel. The hotel was within walking distance of shopping malls and restaurants. Hotel security was very excellent. The bar was well... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you for taking the time to share your experience. We are glad you enjoyed our location and service. Since the end of May we make part of NH Hotel Group , which has over 400 hotels around the world. We are glad to be part of the premium hotels of the hotel chain been honored as Collection... More 

Santiago, Chile
Level Contributor
8 reviews
4 of 5 stars Reviewed 3 weeks ago

We are a couple, stayed for 3 nights. The service is very good, staff was very attentive and helpful. The room was very comfortable, clean and modern. Would repeat our stay and recommend. The area has restaurants, bars, discos, 3 shopping malls, lots of shops, hairdressers, etc. all very near (300 meters).

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you so much for your kind feed back! We are happy to hear that you felt at home with us! And most of all thank you for recommending our Hotel through Tripadvisor which is very important for us! Sunny greetings from Bogotá. Hope to have you back soon. Sincerely; Ricardo Gutierrez Guest Service Manager More 

New York
1 review
5 of 5 stars Reviewed 5 weeks ago

The NH Group turned the old Radisson into a model hotel for business people. My suite was perfect and the Internet the strongest of any hotel I have ever stayed it. The shower, the lobby, the food and the service was spot on and what a perfect hotel. That Internet is so essential for business. The only negative is that... More 

Was this review helpful? Yes
Hotel-Analyzer, Director de Relaciones con Clientes at Hotel NH Collection Bogota Royal, responded to this review

Dear Guest; Thank you for your nice words. Indeed after having a big renovation we can offer our clients more contemporary and comfortable spaces, new rooms and of course a fast and efficient internet service. On the other hand our Marketing Department has already place our direct phone number on the webpage. We hope you come soon and keep enjoying... More 

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