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NH Collection Bogota Hacienda Royal

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Calle 114 No 6 - 02, Bogota, Colombia
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NH Collection Bogota Hacienda Royal
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198 Reviews from our TripAdvisor Community

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Redwood City, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing service, excellent location, breakfast is absurdly good, abundant, healthy, tasty, fresh, you name it! The room was spacious, clean, comfortable. There is a door that connects to the mall, so you don't even have to go outside if you want to go shopping! It was all just PERFECT!!

Review collected in partnership with NH Hotels

Helpful?
Thank linw176
Houston, Texas
Level Contributor
138 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

-This hotel is located 5 minutes walking to Parque de Usaquen where you can find restaurants, bars, movie theatre, little shops, etc. - the hotel has an access door to Hacienda Santa Barbara mall wich is very big and very nice to walk. - breakfast is great - rooms are good. You don't need a car because there are taxis... More 

Helpful?
Thank Negroycanche
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for your comment. We are very glad that you enjoyed your stay with us at NH Collection Royal Hacienda. Now days we are changing our reservation process with our new NH model. This just started, but we hope we can get it done very quickly. We will take your comment into account and check it. Hopefully... More 

Placencia, Belize
1 review
5 of 5 stars Reviewed December 2, 2015

Great location, front desk was very friendly and helpful. Would recommend especially for shopping trips to Bogota. Close to many great restaurants. Nice view of the mountains behind the hotel. huge breakfast!

Review collected in partnership with NH Hotels

Helpful?
Thank BarrySnow
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest BarrySnow, We hope you enjoyed your time at NH Collection Royal Hacienda, especially our tranquility, nice view to the mountains, closeness to the shopping mall Hacienda Santa Barbara, and also our NH Collection Breakfast. Hopefully you can come back soon. It will be a pleasure having you as our guest! Sincerely, Laura Londoño Guest Service More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed December 2, 2015

Great service (I know many NH hotels in Bogotá and this one has definitely the best service), lovely neighborhood (green, many options of restaurants and bars nearby), silent, big rooms comparing to other NH. I would recommend this hotel for someone who is not looking for the live nightlife of Zona T for instance.

Review collected in partnership with NH Hotels

Helpful?
Thank rafaelmM1155LG
Laura L, Director de Relaciones Públicas at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest rafaelmM1155LG, Thank you so much for letting us know how you found our NH Collection Royal Hacienda Hotel. It is an honor knowing you qualify our service as the best one of NH in Bogota. We want our guests feel great and special when they come home! We hope you can come back very soon. Sincerely, Laura Londoño... More 

Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 1, 2015

I was booked here without knowing anything of the hotel. I had no special expectations, and at the beginning, it looked like a "normal" place. But very quickly I saw that this was no ordinary hotel. The staff is absolutely fantastic. They really go out of their way to support the guests, in a friendly and natural way. I really... More 

Helpful?
Thank Castall
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Castall, Thank you so much for taking some minutes to leave this message. We are extremely happy knowing you found our NH Collection Royal Hacienda Hotel, a fantastic place. These words feel like a reward for our daily effort. More than a team, all our staff is a family and we always work to make our guests feel... More 

Bay Area, CA
2 reviews
5 of 5 stars Reviewed November 24, 2015

I stayed here for a week on a business trip to Colombia. I didn't pay, so I can't tell you about the value for the money. But the breakfast was nice and the bed was comfy. I felt safe and it wasn't too noisy. The toiletries were nice as well, and it's attached to a mall for easy/quick dining and... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Lynn B
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Lynn B, Thank you for leaving your comment about your experience with us at NH Collection Royal Hacienda. We are glad you enjoy our amenities, your room, the breakfast, and our peaceful location. Bogota is a little crazy because of the constant changing weather. If you have an opportunity to come back to our hotel, please ask for a... More 

Newnan, Georgia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2015

This hotel is excellent!, the staff is so friendly and helpful, they truly go above and beyond for the care of their guests, the neighborhood is very safe, we got a bedroom with an excellent view, I will just not describe this part any further because you have to see it yourself. The breakfast is excellent, fresh squeeze orange juice,... More 

Helpful?
Thank Roxana119
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Roxana 119, Thank you so much for your comments. We are extremely happy for all these words. It is a pleaser knowing you enjoyed every single part of your stay with us. This kind of comments encourages us to keep on working very hard to make our guests feel unique and enjoy an extraordinary stay. It would be... More 

Bogota, Colombia
1 review
5 of 5 stars Reviewed October 2, 2015

I found the rooms in a very good condition, clean and fresh.The bathrooms were very clean as well. I loved the location and the employees were very polite and nice. Congratulations. I would recommend it to any person traveling to Bogota.

Helpful?
Thank alexandra r
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Alexandra R, Good morning. Thank you for your comments. We are very glad you enjoyed your time in NH Collection Royal Hacienda. We love making our guests happy with our service. Hopefully you can come back soon. It will be a pleasure serving you again! Sincerely, Laura Londoño Guest Service More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 20, 2015

Great location, silence rooms, familiar atmosphere, they take care of you in all your needs, staff is a plus garage free, internet free, best location in the city close to Usaquen nice restaurants and traditional sector, safe and secure. Be here since more than 20 years!

Review collected in partnership with NH Hotels

Helpful?
Thank RICARDO P
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Good Morning Dear Ricardo P Thank you so much for your comments about our hotel. It is a pleasure knowing that you enjoy your stays in NH Collection Royal Hacienda, but most of all, that you love our service. All our staff is a family where we work hard to care about our guests. We always do our best to... More 

Atlanta, Georgia
Level Contributor
5 reviews
5 of 5 stars Reviewed August 12, 2015

The Staff of the Hacienda Royal are very kind. I have stayed here multiple times and they always treat myself and my colleagues great. The hotel is clean and quiet with very comfortable rooms. Again the folks how work here make it special.

Helpful?
Thank N880RV
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Good afternoon. Thank you so much for your comments. These make us happy and encourage us to keep on working in order to make our guest’s stay, an extraordinary experience. We are glad you enjoy your stays with us in NH Collection Royal Hacienda. Hope to have you back soon! Sincerely, Laura Londoño Guest Service More 

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