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NH Collection Bogota Hacienda Royal

#13 of 241 Hotels in Bogota
Certificate of Excellence
Calle 114 No 6 - 02, Bogota, Colombia
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Best prices for: 1 room 1 guest
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NH Collection Bogota Hacienda Royal
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NH Collection Bogota Hacienda Royal
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142 reviews from our community

Traveler rating
    89
    37
    9
    3
    4
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21
16
9
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (42)
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    (36)
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    (39)
  • Dec-Feb only
    (25)
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Boston
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful. The rooms are quite comfortable. My room had a very inviting sofa which is nice since you don't always have to lay on the bed. The breakfast has nice variety and they have a great happy hour! It's location is convenient with many restaurants and bars nearby. There are also easy transportation connections. What really sets... More 

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

great location near restaurant, high end, clubs and lounges. parke 93 and Zona T...excellent location to explore city and romantic moments, rooms modern and excellent for inviting guests to your room...

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Laura L, Director de Relaciones Públicas at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thanks for taking a few minutes of your time and write about your stay in Hacienda Royal. We are glad you had a pleasant and enjoyable time with us. We are privileged to have a nice location which is great for our guests, thanks to the great variety of restaurants, bars and the shopping mall Hacienda Santa Barbara... More 

Senior Contributor
39 reviews 39 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 12, 2015

If your first time to Colombia, this hotel is a great starting point to stay. Location is one of the best, connected to a small mall, wth nice shops, great bars and nice walks (its quite safe) just outside where you can often find street stalls. The hotel itself, rooms, staff, breakfast are just great. This hotel you cant go... More 

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Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for taking a few minutes to leave these comments about your stay in Hacienda Royal. We are very glad you had an extraordinary experience with us. Our hotel has a great location and day by day we keep working to make our guests feel the extraordinary. Sincerely, Laura Londoño Guest Service Manager More 

Oxford, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 2, 2015

Super nice, quiet, friendly atmosphere and excellent restaurant. Located close to the Usaquén Village with great vibe and plenty of restaurants. Definitely recommended as all of the Royal hotels I know in Colombia, business or pleasure.

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Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Mr. Iñaki Thank you for leaving your comments about your experience in Hacienda Royal. We are glad you had a great time in our hotel. We do have a great location next to Usaquen, this small village where you can find a lot of good restaurants and bars. We hope you can come back soon. It will be... More 

Columbia, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

I loved everything about this hotel. The service was great; the food was good; the surrounding neighborhood was safe and quiet; my room was spacious and clean; the staff spoke English very well; their taxi service was much appreciated; and they were attached to a mall with multiple banks and money change stations. Overall, although small and a little outside... More 

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Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Pam C Thanks for taking the time and write those pleasant comments about our hotel. We will continue working to maintain our service and the standard of our breakfast. We are glad you want to stay again with us. It will be a pleasure to have you back in Hacienda Royal. Hopefully you can come back soon. Cordially,... More 

Vancouver, BC
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel has it all: Service (with a capital "S"), spacious, clean rooms and a great location. Being a single, primarily English speaking, woman there's certain aspects that make or break a hotel. Hacienda Royal has covered all the bases. Every staff member I've encountered has smiled & greeted me and for the first time ever, I received a thank... More 

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Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Thank you very much for taking a few minutes to capture your great comments regarding your experience in the Hotel Hacienda Royal.We love to hear you had an excellent stay. Day by day we work hard to ensure that our guests feel comfortable and happy in Hacienda. We love to surprise you and make you fall in love... More 

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2015

Everything about this hotel is wonderful: the friendly and helpful staff (who were kind enough to speak English to me), the food, the spacious and well-appointed rooms, the location, and the decor. I would stay here again in a heartbeat.

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Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for taking the time and leaving your comment of our hotel. It is a pleasure knowing that you had a great stay with us. Thanks to our guests’ comments we can improve and work hard to have an excellent service. You are always welcome in Hacienda Royal. We hope you can come back soon and choose... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 25, 2015

I have stayed at the Hacienda Royal on business numerous times over the past couple months and always leave with a desire to return! The staff is helpful, courteous, patient, and genuinely kind. From the front desk staff and management (Juan David, Javiar, Julian) to the bar/restaurant staff (Anita,Juan,Bryan) service is outstanding. A majority of the staff speaks English (and... More 

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Jefe S, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest; Thank you for sharing your nice experience with millions of Tripadvisor users. Our convenient location is appreciated by our guests because they are able to have shopping areas, nice dinner places, banks and business offices walking distance from where we are located. Please come back and let us offer you once again the outstanding service our employees have... More 

Park City, Utah
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2015

Very nice, quiet rooms. But what really sets this hotel apart is the incredibly helpful staff. From the desk clerks to the doormen to the bartenders, every staff member at the Hacienda Royal were exceptionally helpful and courteous. The hotel is locaed in a super quiet residential neighborhood which is just two blocks from many great bars and restaurants.

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Jefe S, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest; Thank you so much for your kind words. Indeed we are proud of the level of service our trained personnel offers to our valuable guests. We hope your travel plans will bring you back to Bogota where we would be glad to offer you once again outstanding service. Sincerely; Ricardo Gutierrez Guest Service Manager More 

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2014

In the last 2 months I have stayed in the Hacienda Royal 8 times, traveling to Bogota for business. The staff has consistently offered superior service and been very helpful with my specific requests. The breakfast buffet is always delicious and plentiful. Happy Hour, 5 to 7 pm, provides 2 free drinks for all guests, no strings attached. The attached... More 

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Jefe S, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear guest, We like to thank you for your nice review and for your stay at Hacienda Royal. It’s great to hear that you liked the hotel and the friendly staff. All our guests are special but we really take special attention to our crew members because we understand their needs and we are committed to solve and situation they... More 

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Prices are for 1 room, 2 adults
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