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NH Collection Bogota Hacienda Royal

#24 of 242 Hotels in Bogota
Certificate of Excellence
Calle 114 No 6 - 02, Bogota, Colombia
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Best prices for: 1 room 1 guest
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NH Collection Bogota Hacienda Royal
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148 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (42)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (25)
All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I have taken 10-12 trips to Bogota for business from January thru June of 2015, and during each trip I have stayed at this hotel. Each stay has been consistently enjoyable and complaint-free. The rooms are clean, comfortable, and well equipped for both business and leisure stays. The beds are comfortable, pillows are large, and the lighting is plentiful. Every... More 

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Ms. IntlFlightAttendant Thank you so much for taking the time to leave this message about your previous stays in our Hotel NH Collection Royal Hacienda. We are so glad you have been enjoying our services and facilities. Now that we are part of NH Collection, we are improving standards and services, but our staff will remain the same. We... More 

Medellin, Colombia
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location of this hotel is unbeatable it is aside with one of the best malls in Bogota. It is near (walking distance) from Usaquen with it's myriad of bars and restaurants. The hotel itself is nice with a very friendly and polite staff. The room is really comfortable and the sleep quality is very good.

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for leaving your comments about your last stay in our new NH Collection Royal Hacienda. It is a pleasure knowing you enjoyed your time with us. We are a very lucky hotel, besides the excellent location, day by day we work hard as a team to offer our guests a friendly and personal service. We want... More 

Boston
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

This hotel is wonderful. The rooms are quite comfortable. My room had a very inviting sofa which is nice since you don't always have to lay on the bed. The breakfast has nice variety and they have a great happy hour! It's location is convenient with many restaurants and bars nearby. There are also easy transportation connections. What really sets... More 

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is a pleasure to receive such comments. We are happy to hear that you enjoyed your stay at Hacienda. Thanks for taking a few minutes to write about your experience. These comments encourage us to continue working for our guests to have an extraordinary experience. We hope to have you back with us soon. This is your... More 

Atlanta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 16, 2015

great location near restaurant, high end, clubs and lounges. parke 93 and Zona T...excellent location to explore city and romantic moments, rooms modern and excellent for inviting guests to your room...

Was this review helpful? Yes 1
Laura L, Director de Relaciones Públicas at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thanks for taking a few minutes of your time and write about your stay in Hacienda Royal. We are glad you had a pleasant and enjoyable time with us. We are privileged to have a nice location which is great for our guests, thanks to the great variety of restaurants, bars and the shopping mall Hacienda Santa Barbara... More 

Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 12, 2015

If your first time to Colombia, this hotel is a great starting point to stay. Location is one of the best, connected to a small mall, wth nice shops, great bars and nice walks (its quite safe) just outside where you can often find street stalls. The hotel itself, rooms, staff, breakfast are just great. This hotel you cant go... More 

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for taking a few minutes to leave these comments about your stay in Hacienda Royal. We are very glad you had an extraordinary experience with us. Our hotel has a great location and day by day we keep working to make our guests feel the extraordinary. Sincerely, Laura Londoño Guest Service Manager More 

Oxford, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 2, 2015

Super nice, quiet, friendly atmosphere and excellent restaurant. Located close to the Usaquén Village with great vibe and plenty of restaurants. Definitely recommended as all of the Royal hotels I know in Colombia, business or pleasure.

Was this review helpful? Yes 1
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Mr. Iñaki Thank you for leaving your comments about your experience in Hacienda Royal. We are glad you had a great time in our hotel. We do have a great location next to Usaquen, this small village where you can find a lot of good restaurants and bars. We hope you can come back soon. It will be... More 

Columbia, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

I loved everything about this hotel. The service was great; the food was good; the surrounding neighborhood was safe and quiet; my room was spacious and clean; the staff spoke English very well; their taxi service was much appreciated; and they were attached to a mall with multiple banks and money change stations. Overall, although small and a little outside... More 

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Pam C Thanks for taking the time and write those pleasant comments about our hotel. We will continue working to maintain our service and the standard of our breakfast. We are glad you want to stay again with us. It will be a pleasure to have you back in Hacienda Royal. Hopefully you can come back soon. Cordially,... More 

Vancouver, BC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel has it all: Service (with a capital "S"), spacious, clean rooms and a great location. Being a single, primarily English speaking, woman there's certain aspects that make or break a hotel. Hacienda Royal has covered all the bases. Every staff member I've encountered has smiled & greeted me and for the first time ever, I received a thank... More 

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Thank you very much for taking a few minutes to capture your great comments regarding your experience in the Hotel Hacienda Royal.We love to hear you had an excellent stay. Day by day we work hard to ensure that our guests feel comfortable and happy in Hacienda. We love to surprise you and make you fall in love... More 

Las Vegas, Nevada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 16, 2015

Everything about this hotel is wonderful: the friendly and helpful staff (who were kind enough to speak English to me), the food, the spacious and well-appointed rooms, the location, and the decor. I would stay here again in a heartbeat.

Was this review helpful? Yes
Laura L, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, Thank you for taking the time and leaving your comment of our hotel. It is a pleasure knowing that you had a great stay with us. Thanks to our guests’ comments we can improve and work hard to have an excellent service. You are always welcome in Hacienda Royal. We hope you can come back soon and choose... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 25, 2015

I have stayed at the Hacienda Royal on business numerous times over the past couple months and always leave with a desire to return! The staff is helpful, courteous, patient, and genuinely kind. From the front desk staff and management (Juan David, Javiar, Julian) to the bar/restaurant staff (Anita,Juan,Bryan) service is outstanding. A majority of the staff speaks English (and... More 

Was this review helpful? Yes
Jefe S, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest; Thank you for sharing your nice experience with millions of Tripadvisor users. Our convenient location is appreciated by our guests because they are able to have shopping areas, nice dinner places, banks and business offices walking distance from where we are located. Please come back and let us offer you once again the outstanding service our employees have... More 

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