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All 230 Bogota hotels

Hotel Hacienda Royal

3.5 of 5 Hotel   |   Calle 114 No 6 - 02, Bogota, Colombia
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84%
Ranked #35 of 230 Hotels in Bogota
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Kdnho Guadalajara
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98 reviews from our community

Traveler rating
    58
    25
    8
    3
    4
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17
10
2
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Guadalajara
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service, everybody treats you like a special guest. Employees care about you and strive to serve the best way possible. Calm and quite area, at walk distance to Usaquen, a nice little village fine dinning and street arteseans fair on sundays. Safe and cozy.

Was this review helpful? Yes 1
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank you very much for your kind words. We do treat you special because you are special. We are glad you liked our exceptional location that makes us unique. We count on having you back if your future plans bring you back on business or pleasure. Ricardo Gutierrez Guest service Manager More

Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff are extremely friendly and helpful and the rooms are very large, clean and comfortable. Located in a very nice neighborhood in the Usaquen area, it has great shopping and restaurants just a short walk from the hotel. I have stayed at a different hotel each time I have come to Bogota in the past, but this will be... More

Was this review helpful? Yes 2
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank you very much for your nice works that only make us keep doing what we love most, to make our loyal guest feel at home. Our nice location and friendly staff are usually highlighted by our visitors. We hope to have you back in a near future. Sincerely; Ricardo Gutierrez Guest service Manager More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a small hotel with personal, friendly service. Just close enough to the business district, but even closer to an excellent variety of restaurants, bars, and shopping. View from the east-facing rooms is breathtaking.

Was this review helpful? Yes 1
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; It´s our pleasure to see that you enjoyed our great location and friendly service. Please let us know when your travel plans brings you back to Bogotá on pleasure or business so we can take care of you as our loyal guest. Sincerely; Ricardo Gutierrez Guest Service Manager More

Fort Lauderdale, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

Amazing hotel...very friendly staff...professional clean, very comfortable beds....a little cold in certain times of the years because of the mountains elevation but they even have small space heaters they will graciously bring to your room if you ask. Ironing boards in the room. nice big shower.....Excellent buffet breakfast 6am-10am in the morning. Location is perfect...in the north end of the... More

Was this review helpful? Yes 1
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest, Thank you so much for your very nice reply after your stay in our Hacienda. We are happy to hear that you enjoyed your stay with us and that we could in exceed all your expectations, especially regarding our service. Pedro and Ana will be very honor receive your nice comments. Please visit us soon again, we would... More

Leuven, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

I stayed in this hotel for business purposes for almost 3 weeks. Here's my opinion. Staff/Service: Very friendly, always smiling, saying hello and willing to help for 'problems'. Their English is as good as their Spanish. I really like people who seem to enjoy what they're doing! Room: I have to say that the walls are a bit thin indeed,... More

Was this review helpful? Yes 1
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; In deed all our personnel are selected to offer their very best and ensuring they do enjoy the job they performed. Actually is not a hard work to do what you really love doing. Hacienda is proud to offer a service performed with passion. Best Regards; Ricardo Gutierrez Guest Service Manager. More

Georgetown, Guyana
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2014

My family and I stayed at this fabulous hotel for one week in April 2014. The service is superb and the hotel is centrally located. It was wonderful and we truly enjoyed our week. The hotel is located in Usaquen and there are are great restaurants within a short walking distance. There is a park directly across the street and... More

Was this review helpful? Yes 1
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank your for your comments about your recent stay at our Hotel Hacienda Royal. We are glad to hear that you enjoyed your stay with us.In our buffte breakfast you always will find fresh fruit, assorted breads and pastry , egggs of your choice and 100% Colombian coffee. As you say, our location is on of the best... More

Mexico City, Mexico
Top Contributor
183 reviews 183 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed June 2, 2014

Starting with the positive, the service is excellent, the staff is friendly and always willing to help. Also the location is really good, your can walk around the USaquen (colonial part of the city with restaurants)-. The room is spacious. Walls are really thin so you can hear everything that is happening in the other room. The breakfast is a... More

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Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank you for taking the time to share your comments. We really appreciate all the feedback we receive from valuable guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. Please accept our sincere apologies if you didn’t get the internet you expected and for not having more options... More

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 29, 2014

- Super City Hotel - Friendly and attentive staff .... (freundliches und zuvorkommendes Personal) - Beautiful rooms .... (schöne Zimmer) - In the vicinity there are good Restaurants .... (in der Nähe gibt es gute Restaurants) - From the hotel you can go directly to the shopping center "Santa Barbara" ... (direkter Zugang ins Center) - When we got back... More

Was this review helpful? Yes
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Caracas, Venezuela
2 reviews
5 of 5 stars Reviewed May 28, 2014

Having stayed twice at this hotel by now, a can only agree with the opinions expressed in the other reviews. Attention is outstanding but in a quiet way, rooms are nice and big with a very nice view to the mountainside (at least mine was...) with floor to roof panoramic windows and lots of natural light, with a nice desk... More

Was this review helpful? Yes
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear guest, Thank you so much for posting a review of your recently stay with us. Our wonderful location for business or pleasure makes Hacienda one of the best options in town. Hope to have you back in a near future. Sincerely; Ricardo Gutiérrez Guest Service Manager. More

Munich, Germany
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

The biggest asset from this hotel is their people. They are not only friendly but also professional and give their best to take care of you. Breakfast is very good (great coffee!), rooms are spacious (however bathroom a little to little for my taste but no big issue). Also, next time I would rather be facing the interior part of... More

Was this review helpful? Yes
Jefe S, Director de Relaciones con Clientes at Hotel Hacienda Royal, responded to this review

Dear Guest; Thank you so much for your kind words. Our personnel has been trained in doing what we do best, that is to offer an outstanding service. We know you have several options when you make travel plans on business or pleasure and therefore thank you for choosing us. We hope to see you soon in a near future.... More

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Additional Information about Hotel Hacienda Royal

Address: Calle 114 No 6 - 02, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Hacienda Royal 3.5*
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Also Known As:
Hacienda Royal Bogota

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#4 Family Hotel in Bogota #7 Spa Hotel in Bogota #34 Business Hotel in Bogota
Hotel Class
Official Description (provided by the hotel)
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel. ... more   less 
Number of rooms
82

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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