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NH Collection Bogota Andino Royal

#31 of 242 Hotels in Bogota
Certificate of Excellence
Calle 85 No 12 - 28, Bogota, Colombia
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NH Collection Bogota Andino Royal
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Ranked #31 of 242 Hotels in Bogota
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
javelazco Merida, Venezuela
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Merida, Venezuela
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hotel in our Easter holiday this year, was our second stay at this hotel for consecutive year, the high standards of the hotel are kept, the staff very friendly and the facilities first, the room are spacious and very comfortable, the bathroom spotless. There is a terrace to enjoy the evenings and Spa. The location of... More 

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, We appreciate immensely your generous words and the time you have taken to write them down. It was a pleasure having you with us and making your stay so comfortable here in Bogota. Remember this will always be your second home, we will be looking forward to see you again. Best Regards, Maria Alejandra Molina Customer Service Manager More 

London
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Lovely large room (207). Contemporary bathroom and fittings. Breakfast was good with lots of choice. Staff are excellent and made to feel at home immediately. Rooftop area near gym gives good views (see photos). I'm back here day after tomorrow and this will be my hotel on future visits. Near lots of restaurants and bars (see photos).

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Cliente at NH Collection Bogota Andino Royal, responded to this review

Dear Guest: Good afternoon, Receive a warm welcome to our NH Collection Royal Andino Hotel. it was a pleasure having you staying with us. We hope you have a relaxing and memorable time here. Please let us know if we can do anything to make your stay more comfortable. Best regards, Maria Alejandra Molina Customer Service Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

The hotel is situated one block away from Bogota City centre, about 5mins walk. The area is great for shopping and night life. The hotel itself is very well presented and comfortable. The staff are very friendly and helpful.

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, Thank you very much for taking time and writing your feedback to us. It is very pleasant for us to know that our love and dedication is reflected in the service we give to our guests. We hope to have you again with us very soon Maria Alejandra Molina Customer Service Manager More 

Switzerland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 13, 2015

I'm traveling to Bogota every 2 months for one week, and this over the last 3 years. The Andino Royal has become my favorite place to stay. The situation is perfect for business, going out (zone T) and shopping. The hotel offers free conference rooms for hotel residents, the staff is very friendly and helpful in a European way: the... More 

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest. Thank you very much for taking time and giving us your feedback, most of all, thank you for choosing our hotel. It is a pleasure for us to attend our guests as our family, especially a pleasure having you here with us. Thank you very much for these words, they reflect our commitment, love and dedication for our... More 

Crook, Co Durham, United Kingdom
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 3, 2015

Very good clean simple hotel located in a central position good for the local restaurants and bars. Breakfast was a simple buffet and room service food was of a good standard. The staff and service was great very friendly and helpful. The cost was also good and not too expensive.

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, Thanks for your comments. Our staff works on a daily basis to improve our service. It is very important for us that every guest we have lives the same experience you did. We highly appreciate your words and feedback, this motivates us to work with love and dedication. Wishing you a good week, Best regards, Maria Alejandra Molina... More 

Chelmsford, MA
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 3, 2015

Stayed three nights at Andino Royal recently. The rooms are very nice. Beds are comfortable, good desk area. Breakfast is OK - not a lot of selection, but fine for a quick bite. The location is well within walking distance of great restaurants and bars. I recommend it and will stay here again.

Was this review helpful? Yes 1
Maria Alejandra M, je at NH Collection Bogota Andino Royal, responded to this review

Dear guest, We appreciate immensely your generous words and the time you have taken to write them down. It was a pleasure having you with us and making your stay so comfortable here in Bogota. Remember this will always be your second home, we will be looking forward to see you again. Best regards, Maria Alejandra Molina P Customer Service... More 

Milton Keynes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 19, 2015

This is a great hotel in a fantastic location. Easy to walk to the most popular bars & restaurants in Bogota. The Staff were friendly & very helpful. My room was room very clean & comfortable as well as very spacious. Lovely toiletries & plenty of them. Plus a gym with a great view of the city skyline. Would stay... More 

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, It was a pleasure for our hotel to have you as our guest in your visit to Bogotá. We hope to continue having you staying with us in your next visits. Wishing you a good week, Best regards, Maria Alejandra Molina P Customer Service Manager More 

New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Stayed here for 10 nights and had a great stay. Staff was very friendly, free breakfast in the morning was tasty, and the room was spacious and quiet. Had to extend my stay for a couple of days and was able to do so with little hassle. Would recommend to anyone traveling to Bogota for business.

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at NH Collection Bogota Andino Royal, responded to this review

Dear Guest: Good morning Receive a warm welcome to our Andino Royal Hotel. Your comments are our main incentive to continue doing our work with love and dedication. We want you to know that our doors will always be open for you and we hope you feel like home staying here with us. Best regards, Maria Alejandra Molina Customer Service... More 

Curacao
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

Great staff. Good breakfast. Clean. Great neighborhood: restaurants and two shopping malls. Very nice room. Excellent WiFi. Over 200 TV channels. Top floor terrace with smoking section. Only, mattresses too hard for us.

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienet at NH Collection Bogota Andino Royal, responded to this review

Dear Guest Thank you for your visit. We have the privilege to be located in one of the best spots of the city, with unlimited possibilities of restaurants, shopping centers and night life. We truly appreciate your visit and we are deeply sorry for the inconvenient that you had with mattress. Best regards, Maria Alejandra Molina Customer Service Manager More 

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