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NH Collection Bogota Andino Royal

#37 of 241 Hotels in Bogota
Certificate of Excellence
Calle 85 No 12 - 28, Bogota, Colombia
Hotel amenities
NH Collection Bogota Andino Royal
Best prices for: 1 room 1 guest
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Ranked #37 of 241 Hotels in Bogota
Certificate of Excellence
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126 reviews from our community

Traveler rating
    68
    48
    4
    5
    1
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9
19
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63
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is situated one block away from Bogota City centre, about 5mins walk. The area is great for shopping and night life. The hotel itself is very well presented and comfortable. The staff are very friendly and helpful.

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, Thank you very much for taking time and writing your feedback to us. It is very pleasant for us to know that our love and dedication is reflected in the service we give to our guests. We hope to have you again with us very soon Maria Alejandra Molina Customer Service Manager More 

Switzerland
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm traveling to Bogota every 2 months for one week, and this over the last 3 years. The Andino Royal has become my favorite place to stay. The situation is perfect for business, going out (zone T) and shopping. The hotel offers free conference rooms for hotel residents, the staff is very friendly and helpful in a European way: the... More 

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest. Thank you very much for taking time and giving us your feedback, most of all, thank you for choosing our hotel. It is a pleasure for us to attend our guests as our family, especially a pleasure having you here with us. Thank you very much for these words, they reflect our commitment, love and dedication for our... More 

Crook, Co Durham, United Kingdom
Top Contributor
54 reviews 54 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good clean simple hotel located in a central position good for the local restaurants and bars. Breakfast was a simple buffet and room service food was of a good standard. The staff and service was great very friendly and helpful. The cost was also good and not too expensive.

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, Thanks for your comments. Our staff works on a daily basis to improve our service. It is very important for us that every guest we have lives the same experience you did. We highly appreciate your words and feedback, this motivates us to work with love and dedication. Wishing you a good week, Best regards, Maria Alejandra Molina... More 

Chelmsford, MA
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights at Andino Royal recently. The rooms are very nice. Beds are comfortable, good desk area. Breakfast is OK - not a lot of selection, but fine for a quick bite. The location is well within walking distance of great restaurants and bars. I recommend it and will stay here again.

Was this review helpful? Yes 1
Maria Alejandra M, je at NH Collection Bogota Andino Royal, responded to this review

Dear guest, We appreciate immensely your generous words and the time you have taken to write them down. It was a pleasure having you with us and making your stay so comfortable here in Bogota. Remember this will always be your second home, we will be looking forward to see you again. Best regards, Maria Alejandra Molina P Customer Service... More 

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a great hotel in a fantastic location. Easy to walk to the most popular bars & restaurants in Bogota. The Staff were friendly & very helpful. My room was room very clean & comfortable as well as very spacious. Lovely toiletries & plenty of them. Plus a gym with a great view of the city skyline. Would stay... More 

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienete at NH Collection Bogota Andino Royal, responded to this review

Dear guest, It was a pleasure for our hotel to have you as our guest in your visit to Bogotá. We hope to continue having you staying with us in your next visits. Wishing you a good week, Best regards, Maria Alejandra Molina P Customer Service Manager More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Stayed here for 10 nights and had a great stay. Staff was very friendly, free breakfast in the morning was tasty, and the room was spacious and quiet. Had to extend my stay for a couple of days and was able to do so with little hassle. Would recommend to anyone traveling to Bogota for business.

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at NH Collection Bogota Andino Royal, responded to this review

Dear Guest: Good morning Receive a warm welcome to our Andino Royal Hotel. Your comments are our main incentive to continue doing our work with love and dedication. We want you to know that our doors will always be open for you and we hope you feel like home staying here with us. Best regards, Maria Alejandra Molina Customer Service... More 

Curacao
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

Great staff. Good breakfast. Clean. Great neighborhood: restaurants and two shopping malls. Very nice room. Excellent WiFi. Over 200 TV channels. Top floor terrace with smoking section. Only, mattresses too hard for us.

Was this review helpful? Yes 1
Maria Alejandra M, Jefe de Servicio al Clienet at NH Collection Bogota Andino Royal, responded to this review

Dear Guest Thank you for your visit. We have the privilege to be located in one of the best spots of the city, with unlimited possibilities of restaurants, shopping centers and night life. We truly appreciate your visit and we are deeply sorry for the inconvenient that you had with mattress. Best regards, Maria Alejandra Molina Customer Service Manager More 

Lima, Peru
Top Contributor
50 reviews 50 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 9, 2015

My colleague and I arrived in Bogota late evening from a rough work field trip, and I had made reservations on Expedia, but the receptionist couldn't find one of reservations. I had to wait for a night manager coming from another hotel to resolve the issue. While I admit that this hotel is a bit less expensive than, for example,... More 

Was this review helpful? Yes
Maria Alejandra M, Customer Service Manager at NH Collection Bogota Andino Royal, responded to this review

Dear guest, We are truly sorry for the inconvenient with your reservation, we are working to solve this type of problems. Thank you for your constructive comments, they will help us improve constantly and give our guests a better service. Hopefully this will never happen again. Wishing you a good week, Best regards, Maria Alejandra Molina P Customer Service Manager More 

San Antonio
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 15, 2015

I really enjoyed the week long stay at this hotel. Centrally located to venture out during the day or evening. The hotel restaurant service was a bit slow, but nonetheless met my satisfaction with good food. The breakfast had great selection and everyone greeted me with a warm smile. The one complaint I do have was the wifi. Although it... More 

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at NH Collection Bogota Andino Royal, responded to this review

Dear Guest: Good morning, Thank you very much for taking time and giving us your feedback, most of all, thank you for choosing our hotel. It is a pleasure for us to attend our guests as our family, especially a pleasure having you here with us. We hope to continue being your hosts in your next visits to Bogota. We... More 

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Amenities