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All 238 Bogota hotels

Andino Royal

3.5 of 5 Hotel   |   Calle 85 No 12 - 28, Bogota, Colombia (Chapinero)
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Andino Royal
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Ranked #49 of 238 Hotels in Bogota
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 15, 2015
Xmatch San Antonio
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109 reviews from our community

Traveler rating
    57
    42
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    5
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lima, Peru
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My colleague and I arrived in Bogota late evening from a rough work field trip, and I had made reservations on Expedia, but the receptionist couldn't find one of reservations. I had to wait for a night manager coming from another hotel to resolve the issue. While I admit that this hotel is a bit less expensive than, for example,... More 

Was this review helpful? Yes
Maria Alejandra M, Customer Service Manager at Andino Royal, responded to this review

Dear guest, We are truly sorry for the inconvenient with your reservation, we are working to solve this type of problems. Thank you for your constructive comments, they will help us improve constantly and give our guests a better service. Hopefully this will never happen again. Wishing you a good week, Best regards, Maria Alejandra Molina P Customer Service Manager More 

San Antonio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 15, 2015

I really enjoyed the week long stay at this hotel. Centrally located to venture out during the day or evening. The hotel restaurant service was a bit slow, but nonetheless met my satisfaction with good food. The breakfast had great selection and everyone greeted me with a warm smile. The one complaint I do have was the wifi. Although it... More 

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at Andino Royal, responded to this review

Dear Guest: Good morning, Thank you very much for taking time and giving us your feedback, most of all, thank you for choosing our hotel. It is a pleasure for us to attend our guests as our family, especially a pleasure having you here with us. We hope to continue being your hosts in your next visits to Bogota. We... More 

Rio de Janeiro, RJ
Top Contributor
52 reviews 52 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 9, 2015

Location is definitely the biggest advantage of staying at Andino Royal. But it helps that the staff is very, very friendly as well. Other than that, it's a basic business hotel - which means a lot more comfort then my usual accommodation options :) Rooms are quite comfortable and spotless. Wifi is barely ok, but free, which is always a... More 

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at Andino Royal, responded to this review

Dear Guest: Good morning, Thank you for letting our hotel to be part of your trip, of your experience here in Bogotá. Our service, human resources and location are some of the things we are most proud of. We will continue improving; hope that in your next visit you feel even better. Best regards! Best regards, Maria Alejandra Molina Customer... More 

Liege, Belgium
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 15, 2014

Recently stayed for 2 nights at Andino Royal. This is a great hotel, not big but cosy and with a great service, comfortable rooms, quiet and good food. It is located at wlaking distance from great restaurant and shopping choice. A very rational choice.

Was this review helpful? Yes
Maria Alejandra M, Jefe de Servicio al Clienet at Andino Royal, responded to this review

Dear Guest: Good morning, Thank you very very much for your positive comments, your words are our motivation and something to be proud of. Please remember that we are at your disposal. Our hotel will always be your home, feel welcome always. Best regards, Maria Alejandra Molina Customer Service Manager More 

Schwabisch Gmund, Germany
1 review
4 of 5 stars Reviewed October 21, 2014

a great hotel both for business and leisure travel. The staff is extremely firendly and welcomes arriving guest with a refreshing drink of your choice. Internet works fast and is complimentary. Breakfast buffet is great with lots of freshly cut fruits, cereals and the normal egg stuff with a great Colombian Soup to start the day. I stay in this... More 

Was this review helpful? Yes
Maria Alejandra M, Customer Service Manager at Andino Royal, responded to this review

Dear Guest: Good afternoon, Receive a warm welcome to our Andino Royal Hotel. It is a pleasure for us having you as a guest in your staying here in Bogotá. We hope to see you very soon in this, your home in Bogota, Colombia. Best regards, Maria Alejandra Molina Customer Service Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2014

Excellent location close to very good restaurants and malls. Friendly staff always available to help. Good breakfast. Clean rooms and a good gym. The staff organized a tour to Salt church and Guatavita lake. Only concern was the wifi sign that was not strong.

Was this review helpful? Yes
Maria Alejandra M, Customer Service Manager at Andino Royal, responded to this review

Dear Guest: Good afternoon, Receive a warm welcome to our Andino Royal Hotel. Your comments are our main incentive to continue doing our work with love and dedication. We want you to know that our doors will always be open for you and we hope you feel like home staying here with us. Best regards, Maria Alejandra Molina Customer Service... More 

Denver, Colorado
Top Contributor
75 reviews 75 reviews
58 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 11, 2014

Solid business hotel across the street from the high end Zona Rosa shopping district. Clean, modern room. Solid hotel service for business travelers. Nice rooftop terrace with view. (although it was being worked on while we were there). Common areas are starting to show a bit of wear. Definitely arrange for a airport transfer in advance - do not take... More 

Was this review helpful? Yes 1
Tatiana P, Customer Service Manager at Andino Royal, responded to this review

Dear Guest Receive a cordial greeting from Andino Royal Hotel We want to thank you for your comments because it help us enhance our service in every area. It was a pleasure to have you as our guest. We hope to have you soon in this your home, Best regards, More 

Antibes
Contributor
17 reviews 17 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 6, 2014

I spent 2 night in the hotel during a business trip. Everything was perfect, personnel at the reception, rooms spacious and modern, buffet breakfast rich with good variety of fresh fruit, local food and continental food. Location is also perfect, just one block far from central shopping and restaurant area. Great experience, i will for sure to back once again... More 

Was this review helpful? Yes 2
Tatiana P, Customer Service Manager at Andino Royal, responded to this review

Dear Guest Receive a cordial greeting from Andino Royal Hotel We want to let you know that was a pleasure to have you as our guest, please do not hesitate to contact us; we will help you with everything. We hope to see you soon in this your home in Bogota, Colombia Best Regards, Tatiana Peña P. Customer Service Manager More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 24, 2014

My husband stayed here for two weeks for work and I came to visit him during the middle of the trip. We were both dissatisfied with the hotel and will plan to stay elsewhere next time he travels to Bogota for work. We'll make sure that his company doesn't send more people to this hotel as well. We found the... More 

Was this review helpful? Yes 2
Tatiana P, Customer Service Manager at Andino Royal, responded to this review

Dear Guest Receive a cordial greeting from Andino Royal Hotel We want to let you know that the air conditioning does not work as a heater but we do have a heater we just need to know that you need it and we can bring one to your room and leave it for your whole stay, about the noise and... More 

San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2014

Great hotel and location. Some noise can be heard from the hallways and other rooms. Overall it was a great stay. Located near restaurants, bars, pubs and lots of stores. Outstanding service. Good breakfast included.

Was this review helpful? Yes 2
Tatiana P, Jefe de Servicio al Cliente at Andino Royal, responded to this review
Google Translation

Estimada Huesped Reciba un cordial saludo por parte del Hotel Andino Royal Queremos agradecerle por sus comentarios ya que nos... More 

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Additional Information about Andino Royal

Address: Calle 85 No 12 - 28, Bogota, Colombia
Location: Colombia > Bogota > Chapinero
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Andino Royal 3.5*
Number of rooms: 70
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Also Known As:
Andino Royal Hotel Bogota
Andino Royal Bogota
Hotel Style:
#47 Business Hotel in Bogota

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