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Crowne Plaza Tequendama

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Carrera 10 No 26-21 | PO Box 240 112, Bogota, Colombia
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Crowne Plaza Tequendama
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307 Reviews from our TripAdvisor Community

Traveler rating
    85
    104
    69
    30
    19
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22
47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Belfast
Contributor
13 reviews 13 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 11, 2015

From what I understand this used to be one of Bogota's top hotels. The arrival of other Western brands by the airport and in upmarket parts of Bogota makes the Crowne Plaza (or Tequendama as it's known locally) seem dated. I travelled with a colleague and as we were new to the city and hotel, he ended up in the... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2015

The Crowne Plaza Tequendama is a traditional classic hotel with heritage and pedigree. Usual high standards of service apply. Avoid the suites and stay on the main hotel... Otherwise you have to walk 500m to breakfast! Only downside is it's not in the best area which would be nearer to the airport.

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usa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 17, 2015

This is a hotel that is used for many local functions. Perhaps because it's an old property, prices are reasonable. It is close to central areas and very convenient. Security is also very good. The elevators do not have key access to various floors, but there is staff watching who is a guest, and they open the doors.

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Chapel Hill, North Carolina
Top Contributor
71 reviews 71 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 11, 2015

the service is excellent, the staff is amazingly helpful, the cab service is great; however the hotel is old in all ways. We had an AC suite. the air conditioner did not work at all, the floors are dingy colored but clean. the downstairs and the executive lounge have seen better days. The location is superb--close to la candelaria and... More 

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Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Mr. Barry We would like to thank you for the time you have spent releasing such an important comments and emphasizing about our hotel’s excellent location. Although our hotel is not a new one, it is having constant improvements to offer to our guests an excellent one. Air conditioner and gym are already in mind of our Hotel management to... More 

Fort Worth
Top Contributor
365 reviews 365 reviews
38 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a grande dame of Bogota hotels. She is a little down in the edges but still has the flavor of her once greatness. The rooms are spacious and have a great view of the downtown. Breakfast is amazing, just the coffee sets you up for the whole day but a made to order omelet and wonderful selections of... More 

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Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Mr. Tim It is a pleasure to count on people like you. People who take part of their time giving opinions and sharing unforgettable experiences about our Hotel Crowne Plaza Tequendama and our excellent service. It is a priority for us to assure you a great experience and inviting you again to come to our beautiful Bogotá to taste our... More 

US
Top Contributor
135 reviews 135 reviews
65 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed March 2, 2015

This hotel apparently is the place to be for high profile events, however the state of the rooms leaves much to be desired. The lobby is elegant and the reception staff are efficient but not overly friendly. Security in and around the hotel can be intimidating but is appreciated. The location is very centric, but it also means it's in... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear pickybiz, We appreciate you taking the time to share your feedback highlighting not only the bad but also the good points of your stay. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions of the bed and furniture in the room you received. We appreciate you bringing... More 

Travelers are raving about these Bogota hotels

Luxembourg City, Luxembourg
Top Contributor
100 reviews 100 reviews
84 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 21, 2015

The Hotel has become very old. Many items in the room have not been working or where broken. Breakfast in the executive club was a joke, downstaires it was ok. Positive is the staff, that was very friendly and helpful. I would not recommend this hotel if it is for more than a short business trip.

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IHGCare, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear Gilles R, We appreciate your willingness to share us your feedback following your stay at our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for your kind words regarding our staff. However, we regret letting you down on some aspects of your stay, particularly on the breakfast program... More 

Sheffielduk
Top Contributor
157 reviews 157 reviews
57 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed February 16, 2015

When compared to Crowne Plaza hotels aroiund the world this one just doesn't quite cut it. In a somewhat developing country it's nice to arrive in a hotel with the familiar bright marble lobby and be greeted by staff who seem to be alert. But straightaway those who know the hotel brand note the lack of fasttrack check-in. the tedious... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear indefatigable, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our location superb and staff polite and friendly. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can... More 

Toronto
Top Contributor
55 reviews 55 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 16, 2014

This is an old hotel living from past glories which has few good things and more bad ones so at the end I will not return to it. In their rooms slept very important people such as Cantinflas and Celia Cruz, however the hotel looks somewhat old and some furniture needs to be replaced. I read a review where a... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear JuanFranToronto, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. Please do accept our apologies for not being able to deliver an exemplary service. I have taken... More 

Lake Worth
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

My recent stay in downtown Bogota was very pleasant and the hotel location made it convenient to visit different historical sites and great shopping. The Tequendama Hotel offers great breakfast and a superb wellness facility that has sauna, steam room and a basic fitness area.

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Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Mrs. Angela It is a pleasure to count on people like you.People who take part of their time giving opinions and sharing unforgettable experiences about our Hotel Crowne Plaza Tequendama and our excellent service.It is a priority for us to assure you a great experience and inviting you again to come to our beautiful Bogotá to taste our tradicional cuisine.... More 

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