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Crowne Plaza Tequendama

3.5 of 5
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Carrera 10 No 26-21 | PO Box 240 112, Bogota, Colombia
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1 room 1 adult
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Crowne Plaza Tequendama
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345 Reviews from our TripAdvisor Community

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Budapest, Hungary
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is one very strange hotel, a mix of old and even older and worse. From time to time have a feeling i am in a horror movie. Let's start from the staff, staff is not actively being rude or something but they are not friendly either. You will not see a smile here. Hotel is in general overstaffed, think... More 

Helpful?
Thank Ivan D
Plymouth
Level Contributor
571 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was the finest hotels in Bogota but is now starting to feel rather tired. It's rather sprawling and to get to breakfast is a long torturous walk that seemed to go on for ever. Rooms are nice and I was upgraded but I was surprised that there wasn't even a free bottle of water for a Spire member. The... More 

Helpful?
Thank David M
London, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We found this hotel to be weird - and not in a good way. It's a four star hotel, in a good location for walking to the key museums; but as a guest it feels more like a strange, rather haunted hostel where you have to do many things yourself; on arrival no one helped with our baggage (we were... More 

Helpful?
2 Thank Nick D
IHGService, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear Nick D, Thank you for submitting your review of our hotel. I am very sorry to hear about your overall experience at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that this was not the... More 

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Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

The Crowne Plaza is a very nice and pretty hotel. Our room was beautiful with a view of Monseratte. Walking distance to the cable car station. Front desk was very nice and helpful. Be aware that this hotel and much of Bogota is closed on Sundays. The hotel had 5 restaurants and only one was open. Also provided airport shuttles,... More 

Helpful?
Thank waterloggedtravels
HotelesTequendama, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

We welcome your comments about our hotel and the services we provide, it is thanks to customers like you and your comments continue improving day after day to continue offering the best hotel experience in Bogota. We regret any inconvenience during your stay with us but you can be sure that we will use experience to make any necessary corrective. More 

Bangkok, Thailand
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed November 18, 2015

I've stayed at this property several times, and I do like the staff, and treatment here. Nonetheless I had a poor experience, and the management doesn't' care to fix it. On a recent stay I was checking out, and rushing to the airport. The hotel had my bill all screwed up. Including incorrect charges etc. It took quite some time... More 

Helpful?
Thank BangkokRyan
HotelesTequendama, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear Guest. We welcome your comments about our hotel and the services we provide, it is thanks to customers like you and your comments continue improving day after day to continue offering the best hotel experience in Bogota. We regret any inconvenience during your stay with us but you can be sure that we will use experience to make any... More 

Mexico City, Mexico
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 4, 2015

I stayed here for 1 night on a business trip. This hotel's facilities are very outdated and rooms are very noisy. Food is really poor and tasteless. Service is good however. The location of the facilities is central however.

Helpful?
Thank Georgi_Tsvetanov
HotelesTequendama, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

We salute Tequendama Crowne Plaza Hotel & Suites thanking the time decided to share their experience in our facilities . We regret not having met your expectations during the time spent , but rest assured that we will consider each of its observations to make necessary corrections and in this form we can provide , at the next opportunity ,... More 

Scotland
Level Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed October 8, 2015 via mobile

We stayed for a week for a work related visit. Someone else booked the room and the rate wasn't particularly good but, it wasn't outrageous either. We had a large suite on the 14th floor. The room was well-appointed and clean but, everything was tired and needed replacing: especially the soft furnishings and the carpets which were stained badly. The... More 

Helpful?
Thank mcmonScotland
Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Mr. We salute Tequendama Crowne Plaza Hotel & Suites thanking the time decided to share their experience in our facilities . We regret not having met your expectations during the time spent , but rest assured that we will consider each of its observations to make necessary corrections and in this form we can provide , at the next opportunity... More 

Barranquilla
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 13, 2015

I traveled for working and was stayed in this hotel again. Since the last March there were a lot of improvements such as a quickly and friendly check in at the front desk. Although the hotel had not free Wi-Fi in rooms due to tech difficulties, gave to all of the clients an explanation note at the moment of check... More 

Helpful?
1 Thank Hugoza1509
Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Dear Hugo It is a pleasure to count on people like you. People who take part of their time giving opinions and sharing unforgettable experiences about our Hotel Crowne Plaza Tequendama and our excellent service. It is a priority for us to assure you a great experience and inviting you again to come to our beautiful Bogotá to taste our... More 

Columbus, Ohio
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed August 16, 2015

Stayed in this hotel because we were attending to a conference and it was convenient. Rooms were clean but did not have a thermostat...I was OK but some of my friend were a bit cold. Service was attentive and wifi free and fast.

Helpful?
Thank Lola M
Sociedad Hotele... T, Director de Relaciones Públicas at Crowne Plaza Tequendama, responded to this review

Ms. Lola M. Yours sincerely on behalf of Crowne Plaza Hotel Tequendama. For us it is very valuable to have the opinions of our guests , thus we appreciate your comment and for choosing us as their hotel in Bogota. Regarding your remarks, you can be sure that will be considered to improve and provide all visitors with a high... More 

Fort Lauderdale, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 16, 2015 via mobile

Recently I stay in the hotel, mainly because of its location, but once you're there and experience the customer service, you really would like just to change hote. First of the, some of the employees at the front desk don't like to be bother, I speak Spanish and matter what I asked, the answer was simple " I don't know"... More 

Helpful?
Thank Richard G
IHGCare, Guest Relations Manager at Crowne Plaza Tequendama, responded to this review

Dear Richard G, Thank you very much for your recent stay at our hotel and for taking your time on posting this review. We are truly sorry that we fell below your expectations particularly with the service rendered by our staff. Our goal is to make everyone’s stay special and this review will be useful in our endeavor to continually... More 

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