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All 232 Bogota hotels

Sonesta Hotel Bogota

4.0 of 5 Hotel   |   Carrera 15A # 125-26, Bogota, Colombia
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Sonesta Hotel Bogota
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Ranked #27 of 232 Hotels in Bogota
A recent review
5 of 5 stars reviewed 1 week ago
FrequentTraveller164 Bassano Del Grappa, Italy
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258 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bassano Del Grappa, Italy
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent Hotel nearby UNICENTRO Shopping Mall in a safe neighborhood of Bogota, however a bit far from most places of interest. Outstanding facility and attentive staff with a special mention to Maria Fernanda at front desk. Large Rooms with free wi-fi throughout the building. Bathroom maybe too small compared to room size. Rather good in house Restaurant and Pub. Overpriced... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sonesta bogota for me is not only a hotel, but a home in bogota. I visited bogota every two months and every time I will stay here, why? 1' the locations is perfect, right in front of unicentro and exito where u can get everything. 2' the staff is professional and friendly, I know them, Javier , Maria , German... More

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Alessio X Thank you very much for your comments and mostly for say that Sonesta Hotel Bogota is your home, I already share your comments with all of our team and all of them remember you very kindly, we hope to see you soon again in our place, your home. Best regards More

Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checking : it is complicated because the process requires very uncomfortable things like : a.- They want you to sign a contract agreement ( basically a lease ) that is totally in Spanish, with tons of foot print in a tiny letter size b- When they asked for your passport or ID, they took photocopy without your consent !!! Note... More

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. MaGomP First of all I would like to thank you for your comments and present to you our most sincere apology for all the inconvenience that you had during your stay. I already had a meeting with all of my executives and put on the table your entire comments and discuss everything that happened, we all were really... More

São Paulo
Top Contributor
90 reviews 90 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 12, 2014

This is a well-located, modern hotel. It's right across Unicentro, a large (albeit no highest end) mall with a bunch of shops and a 24h supermarket. Rooms have a good size and are generally quiet. Staff is friendly and the coffee corner by the reception is a nice touch. Breakfast is ok, WiFi very good. Meeting tables on the guest... More

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear SAmTrax Thank you very much for your comments, me and my team really appreciate them due every little detail that you are telling us is going to help us to improve and get better. I would like to present my most sincere apology for the issues that you had to deal with during your stay, we are already taking... More

San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 7, 2014 via mobile

Great location, infront UniCentro shopping center. Good rooms, clean, modern, great bed, and the bathrooms are better than average. Breakfast was included and it was good. The gym is on the six floor, great views of the hills, but hotel guests can only use the cardio machines. In will definetly come back.

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. Gfmauro On behalf of our entire team we would like to thank you for your comments, we are very glad to know that all of our facilities provide to you a great experience at the hotel and it is very rewarding for us to know we will have the opportunity to give you a great service sometime soon.... More

Bogota, Colombia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2014

I stayed for a weekend at the Sonesta and the rooms are beautiful as same as the bathrooms. The front desk staff is diligent and eager to solve your issues. My only observation is the lack of sauna and steam bath room, which are necessary if you are either in a business trip or leisure plan. The SPA is franchised... More

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. Mauricio C Thank you very much for your comments, we are very glad to know that you had a great experience in our hotel and with our staff, also we would like to thank you for your suggestions about the sauna and the steam room, for us every suggestion is welcome due is an excellent way to improve... More

San Jose, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

I was in the city for business and I decided to stay here, I was not expecting such a cozy and cool place, I really liked it, it's quite organized, loved the bathroom (I didn't want to go out because the city is really cold) and the place is close to Unicentro, one of the biggest malls of the city.... More

Was this review helpful? Yes 1
Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. Juan P Thank you very much for your comments, we are very glad to know that you spend a great time in our hotel and that you had an excellence experience during your stay with us. Is too bad that during your visit the city was cold, because it could be really sunny, so you must come back... More

Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 17, 2014

Lovely place. A beautiful lobby, great service, everyone where quite helpful with my check in, transportation and room service. The rooms are quite comfortable and it has a great location, just in front of "Unicentro" a big mall in the city. I would totally recommend it!

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. DocAriana We are very glad to know that your stay in our hotel exceed your expectations, our main goal is always make you feel at home and to know that we achieve it, is our best reward. Thank you very much for your comments and we hope to see you soon again in Sonesta Hotel Bogotá. Best regards More

Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

Front desk agents lack of customer service. Hotel’ s lobby looks run down and cheap. Main entrance is horrible and the view from the room is disgusting and scary (back of the building 6th floor). Front Desk Agents have the worst attitude towards the clients! NEVER SMILE! Always seem busy with the computer while they have NO time for the... More

Was this review helpful? Yes 1
Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. Mari G I would like to present to you our most sincere apology for everything that happened with your reservation and during your stay at the hotel. Regarding your reservation, we already review what happened, unfortunately we had a technical problem and your reservation took one day to get to the hotel, you made your reservation on Saturday... More

Escondido, CA
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 8, 2014

What more could you want from a hotel? I stayed for four nights at this hotel in June 2014 and found the staff to be excellent (and many staff members speak English too, which was very helpful to me). Additionally, the room was comfortable and spotlessly clean, and I enjoyed a good buffet breakfast every day (many hot dishes and... More

Was this review helpful? Yes 1
Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. Doris S First of all I would like to thank you for your comments, we are very glad to know that you had such a great time with us, that you enjoyed our service and that the restaurant was excellent for you too. Our main goal is to completely satisfy our guest and to know that you are... More

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Additional Information about Sonesta Hotel Bogota

Address: Carrera 15A # 125-26, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Bogota 4*
Number of rooms: 126
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