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Sonesta Hotel Bogota

#14 of 242 Hotels in Bogota
Certificate of Excellence
Carrera 15A # 125-26, Bogota, Colombia
Hotel amenities
Sonesta Hotel Bogota
Best prices for: 1 room 1 guest
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Ranked #14 of 242 Hotels in Bogota
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
MermaidDiverAruba Oranjestad, Aruba
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338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oranjestad, Aruba
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I will recommend this Hotel to any one who would likes to go to Bogota, either for Doctor, Business or Family. I was very pleased with the service. Very clean and the breakfast buffet was excellent. I would definitely stay here again.

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear MermaidDiverAruba Thank you very much for your comments and also for recommend us, we are really happy to know that you had an excellent experience in our hotel and we hope to see you soon again as our guest. Best regards, More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My friend and i were in Bogota for my friends wife's birthday and stayed at sonesta although other reviews were trying to steer us elsewhere….Moral of the story is Sonesta was absolutely top notch and left us with nothing to complain about. Everything we needed/requested was promptly sorted out. My friend speaks zero spanish and mine is moderate at best….the... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Thematthatter Thank you very much for your comments and also for choosing us as your destination in Bogotá, we all are really happy to know that our mission was accomplish, provide to you a worry free stay as yourself is saying. I want to invite you to come back really soon and be able to have the opportunity to... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel on a local recommendation and I was very pleased I did. It is close to a big shopping centre. Only downside is that is far from the museums and other tourist places but taxis are so cheap it didn't matter to me. That said the room was huge and the buffet breakfast excellent. I also had... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Marks_londonmarkuk Thank you very much for your comments and also for your trust in us when you decided to follow the recommendation, we are really glad to know that we achieve your expectations and that you had a memorable experience in our hotel, we hope to see you soon again in our hotel. Best regards, More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

Quite nice, near Unicentro (Shopping Mall) Easy transportation by Bus around the city

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Jim1491 Thank you very much for your comments; it is really nice for us to know that you had a pleasant stay at the hotel and also that you could enjoy our surroundings, we hope to have the opportunity to have you as our guest again very soon. Best regards, More 

Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

Stayed from February 12-16, 2015 Cleanliness Upon check-in, I got very, very sick (probably the altitude). I quickly learned that this hotel was the right choice when I was hugging the toilet bowl (my apologies for the visual). Not only the bathroom in my room but the entire hotel was spotless, something that you are thankful for when you are... More 

Was this review helpful? Yes 1
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Dkmartini Thank you very much for all your king comments, it make us very proud to know that your experience in our hotel is worth to repeat, this is the best reward that we can receive and we hope to have the opportunity again to have you as our guest in our hotel and make you feel at home.... More 

tweety947
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 19, 2015

e stayed in the Sonesta Bogota at the end of November, check in was a little slow considering it was quiet as it was around 9.30 in the evening. We had a twin room on the 4th floor room number 412 right beside the lift, the room itself was very clean and modern with two big beds and the en-suite... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Deer Tweety947 Thank you very much for your comments, we are really sorry for what happened with your camera, the bar that you mention is a bar next to the hotel, however it is a place that do not belongs to the hotel, which may hampered the investigation about the situation. We are really embarrassed for what happened to you... More 

Calgary
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 16, 2015

The room was good, nothing over the top, lots of toiletries, big comfy bed, nice tv channels. I waited a few hours to check in and was quite annoyed. I don't understand how that was possible!! However, despite the slowness of check in, the staff were so friendly it was hard to get mad! I had a pleasant stay, and... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear AntarcticNomad Thank you very much for your comments and I would like to apologize for the time that you have to wait for your check in, that is an issue that with our Front Desk Manager we are looking at and taking the corrective measures needed, however, we are glad to know that the service provide for all our... More 

Santa Rosa, CA
Top Contributor
101 reviews 101 reviews
64 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 16, 2015

The staff are to be commended on their exemplary service. From the transportation coordinators to the bell staff to the reception and room service and restaurant staff, the service was flawless and absolutely first class. The rooms were modern and rather beautifully styled. However, the walls were paper thin and there was noise whenever a blind was lowered or raised,... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Roya_7 We are very thankful for your comments, all the feedback that we receive is very appreciated due this help us to improve and provide a better service. All your comments were share with my entire team and we discuss point by point in order to analyze your experience in our hotel and identify in what aspect we can... More 

1 review
5 of 5 stars Reviewed February 12, 2015

I have stayed in Sonesta Bogota Hotel about 8 times since 2011 and always has been an excellent experience in all aspects like location, wifi, breakfast, clean, no noise, room completely dark for easy sleep, good size for bed, bath, TV, etc

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Ricardo R We really appreciate your comments, this is the best reward that we can receive and it is an excellent motivation for the whole team, thank you for your loyalty with us during these years and we hope to see you soon in our hotel, your home in Bogotá. Best regards More 

Iceland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2015

Great hotel with friendly staff. Big clean room with a great shower. I was in room 609 that is connected to the next room by a door inside the room. I could hear every word of my neighbors - so I would recommend to ask for another room. But beside that great hotel at a great location - with great... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Kristinn I Thank you very much for your comments we will have in mind your preference for the next stay and we will assigned for you a non-connecting room in a high floor so you can totally enjoy your experience in our hotel. We hope to see you soon again as our guest. Best regards, More 

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