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All 224 Bogota hotels

Sonesta Hotel Bogota

4.0 of 5 Hotel   |   Carrera 15A # 125-26, Bogota, Colombia
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Sonesta Hotel Bogota
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91%
Ranked #18 of 224 hotels in Bogota
A recent review
4 of 5 stars Reviewed June 17, 2014
Juan P San Jose, Costa Rica
  • Overview
  • Reviews (234)
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234 people have reviewed this hotel

Traveler rating
    154
    60
    12
    5
    3
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26
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22
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Jose, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

I was in the city for business and I decided to stay here, I was not expecting such a cozy and cool place, I really liked it, it's quite organized, loved the bathroom (I didn't want to go out because the city is really cold) and the place is close to Unicentro, one of the biggest malls of the city.... More

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. Juan P Thank you very much for your comments, we are very glad to know that you spend a great time in our hotel and that you had an excellence experience during your stay with us. Is too bad that during your visit the city was cold, because it could be really sunny, so you must come back... More

Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Lovely place. A beautiful lobby, great service, everyone where quite helpful with my check in, transportation and room service. The rooms are quite comfortable and it has a great location, just in front of "Unicentro" a big mall in the city. I would totally recommend it!

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. DocAriana We are very glad to know that your stay in our hotel exceed your expectations, our main goal is always make you feel at home and to know that we achieve it, is our best reward. Thank you very much for your comments and we hope to see you soon again in Sonesta Hotel Bogotá. Best regards More

Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

Front desk agents lack of customer service. Hotel’ s lobby looks run down and cheap. Main entrance is horrible and the view from the room is disgusting and scary (back of the building 6th floor). Front Desk Agents have the worst attitude towards the clients! NEVER SMILE! Always seem busy with the computer while they have NO time for the... More

Was this review helpful? Yes 1
Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. Mari G I would like to present to you our most sincere apology for everything that happened with your reservation and during your stay at the hotel. Regarding your reservation, we already review what happened, unfortunately we had a technical problem and your reservation took one day to get to the hotel, you made your reservation on Saturday... More

Escondido, CA
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 8, 2014

What more could you want from a hotel? I stayed for four nights at this hotel in June 2014 and found the staff to be excellent (and many staff members speak English too, which was very helpful to me). Additionally, the room was comfortable and spotlessly clean, and I enjoyed a good buffet breakfast every day (many hot dishes and... More

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mrs. Doris S First of all I would like to thank you for your comments, we are very glad to know that you had such a great time with us, that you enjoyed our service and that the restaurant was excellent for you too. Our main goal is to completely satisfy our guest and to know that you are... More

Columbia, Missouri
1 review
1 of 5 stars Reviewed June 5, 2014

Arrived late at midnight, having called ahead to discuss this with staff. Hotel Staff said: We are very sorry but we overbooked and you don’t have a room. We are going to send you to other hotel 3 blocks from here (Of which you have no way of knowing if its good or bad) but it has the same quality... More

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Hernan D, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. Candrica I sincerely apologize for this inconvenient, we always try to prevent this kind of issues but sometimes unfortunately it is not enough. We already open a case to review the entire situation in order to have an opportunity to improve throughout this issue. Thank you very much for your comments; we hope we can assist you in... More

Stockholm
Top Contributor
107 reviews 107 reviews
106 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed at Sonesta for four days, and found it a great base for exploring the magnificient city of Bogotá. A big shopping mall and a round-the-clock open supermarket is just a few footsteps away, and in the area, lots of restaurants (such as T.G.I. Friday's and Archie's Trattoria) can be found. Taxis are waiting outside the hotel, and buses... More

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Cesar R, Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. and Mrs. Sofie_and_Fredrik Thank you very much for your comments, we are very glad to hear that you spend such a great time at our hotel, our main goal is always achieve the total expectations from our guest and with this comment we can see that our purpose was done and to see how satisfied you are with... More

Quito, Ecuador
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2014

Stayed for 3 nights in a double standard. you cant get better quality/service for what we paid. US$ 100 per room breakfast included (nice buffet) the only complaint we has is that the wifi connection was very slow in the room and sometimes failed completely.

Was this review helpful? Yes 1
Cesar R, Gerente at Sonesta Hotel Bogota, responded to this review

Dear Mr. Peter S We would like to thank you for your comments, it always help us to improve and get better in our job and that is why your comments are really important for us, we would like to confirm to you that we are already working on the internet signal in order to be perfect all the time... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2014

Beautiful lobby. Exceptional staff and service. Always remembered us, our plans and our needs. Large, comfortable, well decorated room. Great breakfast. Really great shower. A bit far from the action, but well worth the cab rides. One of the best and a great value.

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Cesar R, Gerente at Sonesta Hotel Bogota, responded to this review

Dear Mr. KiddyDoc 1 It was a pleasure to have you as our guest, thank you very much for all your comments and to hear that no matter the distance you still prefer us, is something that makes us really proud for what we are doing, because our main goal is to make feel our guests like in home. We... More

ny
Top Contributor
82 reviews 82 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 26, 2014

We had many issues with this hotel. The room that I reserved was not the room we got and it made what was to be a special night -- not special at all. The room is lovely and modern, the only problem was at 5 am when the garbage trucks emptied the garbage under our window -- windows that were... More

Was this review helpful? Yes 1
Cesar R, Gerente at Sonesta Hotel Bogota, responded to this review

Dear Mrs. 23anita We would like to thank you for your comments and also would like to apologize for all the inconveniences that we caused you on your special day, I know that is not apology enough when a day is already ruined, we take total responsibility for what happened on your anniversary day and let me assure to you... More

Lima, Peru
Top Contributor
279 reviews 279 reviews
33 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed February 21, 2014

Nice modern hotel with pretty good attention. For me it was greatly located as I was going to a Golf Rules Seminar at Los Lagartos Golf Club. Reasonably priced and very clean. Great shower and toilet facilities. Breakfast, included on the room rate is excellent

Was this review helpful? Yes 1
Cesar R, Gerente at Sonesta Hotel Bogota, responded to this review

Dear Mr. Xochitl We would like to thank you for your comments, it is always great to have comments from our guest due this is a very important way for us to know what are our guests thinking of the hotel, we are very glad to hear that you received an excellent attention and all the facilities were perfect for... More

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Additional Information about Sonesta Hotel Bogota

Address: Carrera 15A # 125-26, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Bogota 4*
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77 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Luxury Hotel in Bogota #10 Romantic Hotel in Bogota #13 Family Hotel in Bogota #29 Business Hotel in Bogota
Hotel Class
Official Description (provided by the hotel)
The Sonesta Hotel Bogota is located in the corner of 127 and 15. Fun, modern and sophisticated, the new Sonesta Hotel Bogotá offers the best location and exclusive suites that give comfort and leisure to business travelers.126 rooms offering oversized soundproofed windows and natural light, writing desk, 40" LED cable television, in-room electronic safe, hairdryer, complimentary high speed Internet access, iron and ironing board, clock radio and audio system for iPhone & iPod, minibar, direct-dial telephone with voice mail, innovative guest room lighting, motorized blackout shades and first class amenities. ... more   less 
Number of rooms
126

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