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Sonesta Hotel Bogota

#16 of 240 Hotels in Bogota
Certificate of Excellence
Carrera 15A # 125-26, Bogota, Colombia
Hotel amenities
Sonesta Hotel Bogota
Best prices for: 1 room 1 guest
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Ranked #16 of 240 Hotels in Bogota
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
dkmartini Virginia
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320 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed from February 12-16, 2015 Cleanliness Upon check-in, I got very, very sick (probably the altitude). I quickly learned that this hotel was the right choice when I was hugging the toilet bowl (my apologies for the visual). Not only the bathroom in my room but the entire hotel was spotless, something that you are thankful for when you are... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Dkmartini Thank you very much for all your king comments, it make us very proud to know that your experience in our hotel is worth to repeat, this is the best reward that we can receive and we hope to have the opportunity again to have you as our guest in our hotel and make you feel at home.... More 

tweety947
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 19, 2015

e stayed in the Sonesta Bogota at the end of November, check in was a little slow considering it was quiet as it was around 9.30 in the evening. We had a twin room on the 4th floor room number 412 right beside the lift, the room itself was very clean and modern with two big beds and the en-suite... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Deer Tweety947 Thank you very much for your comments, we are really sorry for what happened with your camera, the bar that you mention is a bar next to the hotel, however it is a place that do not belongs to the hotel, which may hampered the investigation about the situation. We are really embarrassed for what happened to you... More 

Calgary
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 16, 2015

The room was good, nothing over the top, lots of toiletries, big comfy bed, nice tv channels. I waited a few hours to check in and was quite annoyed. I don't understand how that was possible!! However, despite the slowness of check in, the staff were so friendly it was hard to get mad! I had a pleasant stay, and... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear AntarcticNomad Thank you very much for your comments and I would like to apologize for the time that you have to wait for your check in, that is an issue that with our Front Desk Manager we are looking at and taking the corrective measures needed, however, we are glad to know that the service provide for all our... More 

Santa Rosa, CA
Top Contributor
98 reviews 98 reviews
62 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 16, 2015

The staff are to be commended on their exemplary service. From the transportation coordinators to the bell staff to the reception and room service and restaurant staff, the service was flawless and absolutely first class. The rooms were modern and rather beautifully styled. However, the walls were paper thin and there was noise whenever a blind was lowered or raised,... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Roya_7 We are very thankful for your comments, all the feedback that we receive is very appreciated due this help us to improve and provide a better service. All your comments were share with my entire team and we discuss point by point in order to analyze your experience in our hotel and identify in what aspect we can... More 

1 review
5 of 5 stars Reviewed February 12, 2015

I have stayed in Sonesta Bogota Hotel about 8 times since 2011 and always has been an excellent experience in all aspects like location, wifi, breakfast, clean, no noise, room completely dark for easy sleep, good size for bed, bath, TV, etc

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Ricardo R We really appreciate your comments, this is the best reward that we can receive and it is an excellent motivation for the whole team, thank you for your loyalty with us during these years and we hope to see you soon in our hotel, your home in Bogotá. Best regards More 

Iceland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2015

Great hotel with friendly staff. Big clean room with a great shower. I was in room 609 that is connected to the next room by a door inside the room. I could hear every word of my neighbors - so I would recommend to ask for another room. But beside that great hotel at a great location - with great... More 

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Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Kristinn I Thank you very much for your comments we will have in mind your preference for the next stay and we will assigned for you a non-connecting room in a high floor so you can totally enjoy your experience in our hotel. We hope to see you soon again as our guest. Best regards, More 

Medellin, Colombia
Top Contributor
102 reviews 102 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 6, 2015

We were there for the holidays in a family trip, with our two kids for the new year celebration. After looking some time over the internet, we chose Sonesta over Estelar La Fontana, one in front of the other. The hotel is very nice, modern and has a friendly and professional service personnel. For us, it was really well situated,... More 

Was this review helpful? Yes 1
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Mau151 Thank you very much for your comments, we all are really glad to know that your experience in our hotel and in our city was amazing and that you and your family were able to enjoy the city in total. We hope to have you soon in our hotel and make you feel at home Best regards, More 

Washington
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2014

Was staying there for two nights when working in my room I got extreme pain in my stomach. Unbearable. After sx hours could not take ti any more and called for help to the front desk. Within two hours paramedics came to my room, fully equipped and were able to resolve the issue, after an EKG and some intravenous medication.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Very secure place to stay, WIFI service very fast. Near shopping center with all services,The personnel is a customer oriented one !! Breakfast is highly recommended. Sonesta Hotel is the perfect place for stay in Bogota !

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

I was staying in Sonesta Hotel Bogota three times this year and was really impressed with very professional and friendly service. For business travelers multiple convenient conference rooms are available.

Was this review helpful? Yes 1
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