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Hotel Augusta

3.5 of 5 Avenida Jimenez No 4-77, Bogota 11001, Colombia (Formerly Hotel BD Nueva Granada)
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Hotel Augusta
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117 reviews from our community

Traveler rating
    46
    50
    12
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inverness, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We came here for a nights stay after a recommendation from fellow travelers; it's a great base to explore the city (close to avenida Jimenez transmilenio station as well as la candelaria), the service provided was good with clean rooms, excellent 'welcome drink' cocktails and a varied filling breakfast in the morning...ignore one of the previous reviews about the price... More

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Lima, Peru
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just on the edge of the old colonial centre, within a 5 minute walk of the Gold Museum and 5 minutes from the excellent Botero Museum. Well placed for the old and the newer. The city does feel a bit edgy but the hotel was a good base and a reasonable price. The staff were friendly and... More

Was this review helpful? Yes
Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Guest appreciated Thank you for using our services. We highly appreciate your comments, we are very pleased to know you had an excellent stay at the Hotel Augusta. Cordially Tatiana Rios Matta Director Of Booking & E-Commerce More

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Bogota is a very sketchy town. We were quite intimidated when we arrived, but thank god we'd booked to stay at hotel Augusta. The staff were friendly although they don't have good English. Rooms were basic but modern and clean. The breakfast was excellent. The location is great. Considering the price of accommodation throughout Colombia, this hotel was excellent value... More

Was this review helpful? Yes 3
Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Dear Guest thanks for your valuable comment, actually the hotel's location is very good, many tourist places to visit and the good service that we can live a true experience Augusta, hope that on your next stay be his first choice. Cordialy Tatiana Rios Matta Directora de reservas & E-commerce More

New York City, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 5 weeks ago

My girlfriend and I had a nightmare experience staying here for 2 nights in August. We checked in around 9pm after a long day of traveling. We don't speak the best Spanish (but were able to get by on our monthlong trip through South America) yet never had more difficulty communicating with anyone as we did here. Seriously, I had... More

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Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Dear Guest We welcome your comments about our Hotel, this helps us to improve each of our services. We respect and appreciation we consider valuable to the Hotel Augusta feedback from our customers is the starting point towards continuous improvement. We regret everything he experienced during your stay and we want you to know that the necessary corrective measures are... More

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed September 13, 2014

I stayed at the Hotel Augusta for 3 weeks and it was a fantastic place to be. The staff were excellent, so attentive and courteous. The breakfast was nice, the bed was VERY comfortable, and the (free) wifi worked in the room almost all the time. Room service was quick and not too expensive. I was close to the Gold... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Appreciated Guest It is gratifying to receive comments like yours encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations and in every stay enjoy a true experience Augusta. Cordially, Tatiana Rios Matta Directora de Reservas & E-commerce More

New York
1 review
4 of 5 stars Reviewed September 11, 2014

Perfectly well located, big and beautiful rooms (mine was ample, full of light, silent, comfortable), but mostly what has the staff was very helpful, cordial, and efficient. First day I ordered coffee at my room. Next day, I went down for the complimentary breakfast, the coffee wasn´t not that good, made the point to the waitress, her boss came personally... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Dear Guest It is gratifying to receive comments like yours encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Augusta, your best option in Bogota. Sincerely, Tatiana Rios Matta Directora de Reservas & E-commerce More

Munich, Germany
Contributor
17 reviews 17 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 5, 2014

I stayed here twice as part of a tour. The hotel is well located but and the lobby is well presented. Reception is very slow and laborious and wifi is a poor speed in the lobby. In the rooms it does not work at all. On my second visit a very loud thudding noise pervaded the hotel all day while... More

Was this review helpful? Yes
Hotel_Augusta_Bogota, Directora de Reservas & E-commerce at Hotel Augusta, responded to this review

Guest appreciated We appreciate your comment, it helps us improve and implement actions with all our Customer Service team. Our comprehensive quality policy encourages us to continuous improvement by this we ensure that immediate corrective measures were taken in order to achieve excellence in all our services. We hope to have the opportunity to prove it in an upcoming stay... More

Dallas, Texas
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 4, 2014

This is a busy hotel in the center of a business district and near many top tourist attractions. Streets are bustling during the day, and deserted at night. Hotel amenities and rooms are acceptable, but 3 star in quality. Food needs improvement. Staff is friendly, but not always well trained. The room was smaller than I prefer. Because of convenient... More

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Hotel_Augusta_Bogota, Jefe de Reservas & E-commerce at Hotel Augusta, responded to this review
Google Translation

Estimado Huesped Agradecemos el tiempo que ha tomado para comentar sobre nuestro Hotel, esto nos anima a seguir trabajando diariamente... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 1, 2014

This hotel room does not deserve a "poor" rating, but it really was below average in terms of our expectations. We arrived the night of January 30, tired after a long day of travel. We had to change our plans due to a four-hour delay and got to the hotel at around 11 PM. The front desk staff were cordial... More

Was this review helpful? Yes
Hotel_Augusta_Bogota, Jefe de Reservas & E-commerce at Hotel Augusta, responded to this review

Dear Customer We welcome your comments about our hotel, this helps us improve each of our services. Our comprehensive quality policy encourages us to continuous improvement so we want to ensure that corrections have been made in order to achieve excellence in all our services. We hope to have the opportunity to try on a future stay, please consider the... More

Toronto
Senior Reviewer
6 reviews 6 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 24, 2014

We spent four glorious days at this hotel and cannot say enough good things about it. After reading some rather negative reviews in Trip nAdvisor about this place, we were kind of worried. To our surprise, wev were greeted by very friendly and polite staff who were ready and able to help in anything we asked. The full breakfast is... More

Was this review helpful? Yes 1
Hotel_Augusta_Bogota, Jefe de Reservas & E-commerce at Hotel Augusta, responded to this review
Google Translation

Apreciado Huésped Es muy grato recibir comentarios como el suyo, esto nos anima a seguir trabajando día a día en... More

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Additional Information about Hotel Augusta

Address: Avenida Jimenez No 4-77, Bogota 11001, Colombia (Formerly Hotel BD Nueva Granada)
Phone Number:
Location: Colombia > Bogota > La Candelaria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Augusta 3.5*
Number of rooms: 101
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