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All 229 Bogota hotels

Hotel Santa Barbara Real

3.5 of 5 Hotel   |   Calle 127 No 7 - 89, Bogota, Colombia (Usaquén)
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Hotel Santa Barbara Real
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Ranked #136 of 229 hotels in Bogota
A recent review
5 of 5 stars Reviewed March 26, 2014
London F Los Angeles, California
  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    22
    43
    23
    15
    9
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9
42
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • Any
English first
Miami Beach, Florida
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 11, 2014

The best asset of this hotel is its location, in Usaquén tourist district in Bogota. I have stayed in this hotel many times, and I have witnessed how it is deteriorating through time. It is true that the last time I got a very good rate, but I am tempted not to stay here anymore. The hotel is clean, but... More

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Barranquilla, Colombia
1 review
1 of 5 stars Reviewed April 8, 2014

the restaurant looks like an old kitchen, the food is really poor, the bar is like a domestic bar with poor drinks selection and for example whisky was served in plastic glass.... the rooms are about 16 square meters, the bathroom is really small, your knees hit the wall when you sit on the toilet it is next to 7... More

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Servibooking, Director de Relaciones con Clientes at Hotel Santa Barbara Real, responded to this review
Google Translation

Siempre agradeceremos los comentarios bien intencionados de nuestros huéspedes, y serán para nuestra construcción y crecimiento. Gracias por compartirlos CUSTOMER... More

Los Angeles, California
1 review
5 of 5 stars Reviewed March 26, 2014

This is a very well located hotel, not just the location near malls and restaurants but the hotel it self is very nice. The customer service is very good and all my needs were met by the staff, I am a very happy customer and will continue to stay here in the near future!!

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Servibooking, Director de Relaciones con Clientes at Hotel Santa Barbara Real, responded to this review
Google Translation

Valoramos mucho que se tome el tiempo de recomendarnos a los demás viajeros, y nuestras puertas estarán abiertas siempre cuando... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 26, 2014

This is cool for a night max. Thin walls, pretentious front desk and no food walkable nearby. There area is safe area for sure, but there's nothing to do. The rooms are like caves, as they skimp on the bulb wattage, giving off just enough light to not stub your toe.

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Barranquilla, Colombia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 12, 2013

It's a very bad place with a very bad sense of "customer service", they don't even know the meaning of the phrase. Four stars????? NO WAY!!!!!! Not even two. Breakfast was scrambled eggs, two types of sliced bread and some fruit...that was it...ah, and some reheated food from the day before which they called "calentao", which literally translates into "reheated".... More

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New York City
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2013

Let's begin by saying that the front desk staff knows very little English, later we found out that there is a fee that you have to pay for AFTER you made your reservation online because you did your reservation online (re-read if it doesn't make sense) It didn't make sense to me either. The room had the smallest windows I... More

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Medellín, Colombia
Top Contributor
154 reviews 154 reviews
76 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed July 31, 2013

I spent a night on a business trip about 16 months ago and thought the place was good back-a-days. Well, I now have to say it's not as good any more. It used to be a "great potential" place and it turned into a "you get what you pay for" type of place. So why didn't I like it this... More

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Santa Marta, Colombia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 16, 2013

Unless you have an unlimited budget, there are three things we look for in a Hotel: Clean, Comfortable and Affordable. Some say two out of three isn't bad but if your on a business trip, you need to get a good night's sleep and for my wife and I, the Hotel Santa Barbara fell way short in the comfort department.... More

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Vancouver, Canada
1 review
3 of 5 stars Reviewed June 8, 2013

I'm not picky but I'm not going back to this hotel. the check in took about half an hour, I was in a rush for a meeting with wrinkle clothes and no body could help. Checking out was as slow and painful as checking in. Clean place, nice washroom, quiet and comfy bed but seriously no iron?

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jcamilog, General Manager at Hotel Santa Barbara Real, responded to this review

Dear Guest 13buyi13 Thank you for taking the time and leave this important feedback. First of all let me apologize for any inconvenience you may have during your stay at our hotel. I want to let you know that thanks you your feedback we are changing the check-in/out process in order to make it faster and less traumatic for our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 9, 2013

Nice boutique hotel, gret location and the service is good. They have taxis always at the front door. Breakfast can be limited in options but it is nice that it is included in the fare All and all it was a good experience

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Additional Information about Hotel Santa Barbara Real

Address: Calle 127 No 7 - 89, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota > Usaquén
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Santa Barbara Real 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#20 Best Value Hotel in Bogota
Hotel Class
Official Description (provided by the hotel)
Santa Barbara Real Hotel is conveniently located at the beautiful and historic place of Santa Barbara on the north of the city. An outstanding place surrounded by shopping centres, financial centres, hospitals and high-streets. In addition we are just from walking distance to the historic town of Usaquen now full of exclusive restaurants, bars, clubs and shops. ... more   less 
Number of rooms
42

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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