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Hotel Estelar Suites Jones

4.0 of 5 Calle 61 No 5 39, Bogota ., Colombia
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Hotel Estelar Suites Jones
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Hotel Estelar Suites Jones
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128 reviews from our community

Traveler rating
    59
    40
    25
    4
    0
See reviews for
13
14
12
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (28)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (23)
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There are newer reviews for Hotel Estelar Suites Jones
See the most recent reviews
Barranquilla
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 11, 2013

The hotel reflects the high standards of all of the Estelar chain hotels, is well located, and staffed by well trained personnel. While not a top class hotel, it is small, comfortable with spacious rooms. It serves a good breakfast, the restaurant has a very elegant porch with a nice view of the mountains that surround Bogota, but alas, not... More

Was this review helpful? Yes
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thanks for highlighting the location and the service of our hotel, we hope to see you back here. More

Vancouver, Canada
Top Contributor
73 reviews 73 reviews
24 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed May 28, 2013

Even though this hotel is close (by car) to some good location in Bogota, it is not, and I want to repeat: "IT IS NOT!" a 4 stars under any circumstances. To be honest, there is nothing terrible about it but there is nothing good either. The service it can be considered above average but that is part of the... More

Was this review helpful? Yes 2
John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We welcome your comments about service, about their concerns in category 4 stars I inform you that the hotel is certified in NTSH006 standard as a hotel that meets the conditions to be worthy of the stars, respect to the location of the hotel , Estelar Suites Jones features a prime location being close to the Financial Sector,... More

Los Angeles, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 28, 2013

We stayed at two other hotels during our trip, which were comparable in price and location; were very happy with both hotels but the Estelar was a disappointment. First impression after checking in was that the hotel appeared to have 'character' (which is definitely something I appreciate). However, shortly after settling in, character simply turned into an uncomfortable stay. -... More

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John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thanks for your feedback, we appreciate your interest to review about our service. In fact we had a change of telephone technology which led to a fall in our service, however this was resolved and left with about VoIP technology. Regarding your comments have taken steps to improve our service. We hope to see you again in our... More

Sherman Oaks, CA
Top Contributor
59 reviews 59 reviews
21 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed January 5, 2013

If you're looking for a very reasonably priced decent hotel in or near the Chapinero neighborhood, then this hotel is worth considering. My junior suite was clean & quite spacious. The hotel is within walking distance of some good restaurants & bars/nightclubs. We never felt unsafe walking to/from the hotel, & the doorman usually was able to get us taxis... More

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John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thank you for your comments are very important for us, We hope to see you again in our Hotel and offer the better service. Cordially, John Jimenez Comercial Coordinator. More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 5, 2012

While the hotel is clean and comfortable the service is terrible specially the food in the restaurant total lack of care and untrained staff had a reaervation for a week and end it up leaving after only 3 days. Simple things such as napkins on the tables or wait staff remembering your order after he took it half an hour... More

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Mr Gamez Received a cordial and respectful greeting, We appreciate and value your comments about which we have already taken the necessary measures to adjust the operation and service of the hotel. We regret that you have not been able to accompany all week despite the offer and attention that you arranged for Management, at the time we did... More

Quito, Ecuador
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 19, 2012

Stayed on business for almost 8 days. Great room service and breakfast was amazing, but very unfriendly service in the reception area and main entrance. Rooms are very clean and comfortable. Gym needs a new treadmill URGENTLY, it is a very old machine. Rooms can be very cold, but you can request a small heather. I highly recommend a better... More

Was this review helpful? Yes
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We appreciate and value your comments, which are very useful for the operation of the hotel, about your recommendations we have taken the necessary measures for our employees to deliver the service they are accustomed to providing our customers. More

Northampton, Massachusetts, USA
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2012

The hotel was nice, safe, and had good service. Rooms were spacious and well-appointed, although they do not have the usual iron and board. Breakfast was plentiful and provided a good mix of standard continental fare and typical Colombian foods. As other reviews mention, the rooms can be a bit cold at night (which is usual in Bogota) and the... More

Was this review helpful? Yes 1
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We greatly appreciate your positive comments and your time. For us it is a pleasure to serve our guests, this is the raison d'etre of our business. On the internet we are implementing a new technology that improves connectivity connection times on the Internet. We hope to welcome you again in this home. More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2012 via mobile

Stayed here on business. Great room and service, but wifi very poor - frequently unavailable and always slow. Otherwise good - gym had running machine and cycling machine which was all I needed. There was some other apparatus too

Was this review helpful? Yes 2
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We greatly appreciate your positive comments and your time. On the internet we are implementing a new technology that improves connectivity connection times on the internet, if you love the sport also have an agreement with a larger gym with which has no additional cost. We hope to welcome you again in this home. More

Houston, Texas
Top Contributor
92 reviews 92 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 2, 2012

Overall a good safe place to stay. Wifi worked well. The only down side was it was a bit cool. The room was massive and staff at reception had a good working English to get by. Very keen to help. The food was good not cheap but good quality and range. Its location is not ideal but it worked for... More

Was this review helpful? Yes
Management response:

Good Morning Dear Guest, Thank you for the positive comments regarding your recent stay with us at the Estelar Suites Jones. We are so glad to hear that the hotel exceeded your expectations and you had a pleasant stay with us. We look very forward to welcoming you back for your next visit. Best Regards. More

Bogota, Colombia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 16, 2012

This is a really good quality hotel. The location is perfect, just of Cra. 7 in Chapinero, Bogota. Chapinero is full of restaurants and bars and is a really nice, bohemian alternative to staying closer to the Candelaria which can get get very quiet and somewhat eerie at night. Although, bohemian this hotel isn't! Very well-appointed, clean and tidy, with... More

Was this review helpful? Yes
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We greatly appreciate your positive comments and your time. For us it is a pleasure to serve our guests, this is the raison d'etre of our business. We hope to welcome you again in this home. More

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Additional Information about Hotel Estelar Suites Jones

Address: Calle 61 No 5 39, Bogota ., Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Estelar Suites Jones 4*
Number of rooms: 92
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