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All 215 Bogota hotels

Hotel Estelar Suites Jones

4.0 of 5 Hotel   |   Calle 61 No 5 39, Bogota ., Colombia
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68%
Ranked #109 of 215 hotels in Bogota
Certificate of Excellence 2013
A recent review
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78 people have reviewed this hotel

Traveler rating
    30
    23
    22
    2
    1
See reviews for
6
9
6
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bogota, Colombia
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is located only a short taxi ride to banking area and downtown business area of Bogota. Several good restaurants are within walking distance. Staff is excellent and very willing to help with whatever you need. Highly recommended.......would stay there again.

Was this review helpful? Yes
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thank you for your positive feedback, we are pleased that your stay with us met your expectations. We hope to see you again in the hotel. if you want something special for your next stay please let us know, we always look different experiences for our guests. More

Richmond, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

I had a great stay at this hotel. The people were great and the food was by far some of the best I ate during my 7 days in Bogota. I highly recommend this hotel to anyone staying in Colombia. It was within walking distance of many nice shops in the area and was what seemed to be a plesant... More

Review collected in partnership with this hotel

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Yours sincerely Thank you very much for the time you dedicate to leave us in this important review which highlights our service and location. We hope to see you at the Estelar Suites Jones on your next trip to Bogota. More

Cairo, Egypt
Top Contributor
52 reviews 52 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 16, 2013

I am visiting Bogota for a week while my spouse is working here for the month of October 2013. The hotel is a nice property with adequate accommodations. It is clean and modern. The room is very large with plenty of storage, good internet access and plenty of storage. Breakfast is included and includes fresh fruit, cereals, eggs to order... More

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We appreciate your comments, Thanks for highlighting our service and the benefits of our hotel, for business the hotel has a strategic location because is close to the main roads and financial district, however we are just four blocks from gourmet zone and in Taxi we are just 10 minutes from the historical center and shopping area. We... More

Barranquilla
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2013

The hotel reflects the high standards of all of the Estelar chain hotels, is well located, and staffed by well trained personnel. While not a top class hotel, it is small, comfortable with spacious rooms. It serves a good breakfast, the restaurant has a very elegant porch with a nice view of the mountains that surround Bogota, but alas, not... More

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thanks for highlighting the location and the service of our hotel, we hope to see you back here. More

Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed May 28, 2013

Even though this hotel is close (by car) to some good location in Bogota, it is not, and I want to repeat: "IT IS NOT!" a 4 stars under any circumstances. To be honest, there is nothing terrible about it but there is nothing good either. The service it can be considered above average but that is part of the... More

Was this review helpful? Yes 1
John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We welcome your comments about service, about their concerns in category 4 stars I inform you that the hotel is certified in NTSH006 standard as a hotel that meets the conditions to be worthy of the stars, respect to the location of the hotel , Estelar Suites Jones features a prime location being close to the Financial Sector,... More

Los Angeles, California
Contributor
19 reviews 19 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 28, 2013

We stayed at two other hotels during our trip, which were comparable in price and location; were very happy with both hotels but the Estelar was a disappointment. First impression after checking in was that the hotel appeared to have 'character' (which is definitely something I appreciate). However, shortly after settling in, character simply turned into an uncomfortable stay. -... More

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John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thanks for your feedback, we appreciate your interest to review about our service. In fact we had a change of telephone technology which led to a fall in our service, however this was resolved and left with about VoIP technology. Regarding your comments have taken steps to improve our service. We hope to see you again in our... More

Sherman Oaks, CA
Top Contributor
62 reviews 62 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed January 5, 2013

If you're looking for a very reasonably priced decent hotel in or near the Chapinero neighborhood, then this hotel is worth considering. My junior suite was clean & quite spacious. The hotel is within walking distance of some good restaurants & bars/nightclubs. We never felt unsafe walking to/from the hotel, & the doorman usually was able to get us taxis... More

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John Jairo J, Director of Sales at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Thank you for your comments are very important for us, We hope to see you again in our Hotel and offer the better service. Cordially, John Jimenez Comercial Coordinator. More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 5, 2012

While the hotel is clean and comfortable the service is terrible specially the food in the restaurant total lack of care and untrained staff had a reaervation for a week and end it up leaving after only 3 days. Simple things such as napkins on the tables or wait staff remembering your order after he took it half an hour... More

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Mr Gamez Received a cordial and respectful greeting, We appreciate and value your comments about which we have already taken the necessary measures to adjust the operation and service of the hotel. We regret that you have not been able to accompany all week despite the offer and attention that you arranged for Management, at the time we did... More

Quito, Ecuador
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 19, 2012

Stayed on business for almost 8 days. Great room service and breakfast was amazing, but very unfriendly service in the reception area and main entrance. Rooms are very clean and comfortable. Gym needs a new treadmill URGENTLY, it is a very old machine. Rooms can be very cold, but you can request a small heather. I highly recommend a better... More

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John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We appreciate and value your comments, which are very useful for the operation of the hotel, about your recommendations we have taken the necessary measures for our employees to deliver the service they are accustomed to providing our customers. More

Northampton, Massachusetts, USA
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2012

The hotel was nice, safe, and had good service. Rooms were spacious and well-appointed, although they do not have the usual iron and board. Breakfast was plentiful and provided a good mix of standard continental fare and typical Colombian foods. As other reviews mention, the rooms can be a bit cold at night (which is usual in Bogota) and the... More

Was this review helpful? Yes 1
John Jairo J, Director Comercial at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We greatly appreciate your positive comments and your time. For us it is a pleasure to serve our guests, this is the raison d'etre of our business. On the internet we are implementing a new technology that improves connectivity connection times on the Internet. We hope to welcome you again in this home. More

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Additional Information about Hotel Estelar Suites Jones

Address: Calle 61 No 5 39, Bogota ., Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #109 of 215 hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Estelar Suites Jones 4*
Official Description (provided by the hotel):
Welcome to a cosmopolitan hotel definitely different. Located just 10 minutes away from downtown, its vibrant colored suites provide a charming environment within the financial district. Estelar Suites Jones Hotel provides a highly qualified team with true personality and warmth for social and business events. ... more   less 
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