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Hotel Estelar Suites Jones

#65 of 242 Hotels in Bogota
Certificate of Excellence
Calle 61 No 5 39, Bogota ., Colombia
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Hotel Estelar Suites Jones
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161 Reviews from our TripAdvisor Community

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Traveler rating
    75
    52
    30
    4
    0
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16
23
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86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (43)
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    (37)
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    (36)
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Washington DC
Top Contributor
60 reviews 60 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stay here for 2 long weeks due to business. Rooms are huge, clean, quite with small refrigerator, big flat tv, a lot of storage, wifi in the room ( pretty good quality). No air conditioner, no iron, bed is very hard for me. Staff is barely speaking English, but always available to help you with any requests. Restaurant... More 

Was this review helpful? Yes
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest, We thank you for the time you spend writing this review , we are pleased that our service met your expectations. We have taken careful note of your recommendations which will arise improvement action plans in order to always offer the best service , which always characterizes us. Cordially Maria Eugenia Ocampo Rivera General Manager More 

Ottawa, Ontario
Top Contributor
154 reviews 154 reviews
99 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed May 16, 2015

I have stayed here quite a few times over the past 8 years or so. It has changed over the years.........for the better. They have a new restaurant/bar off the lobby which is beautiful. The room I had was large, comfortable and very clean. You cannot beat the location. It is within walking distance of excellent night-life, shopping and a... More 

Was this review helpful? Yes
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear guest We appreciate the time you spend to make a positive description of our service. For us it is a pleasure to serve you whenever you decide to stay with us. We hope to see you back in this your home in Bogota . Cordially Maria Eugenia Ocampo Rivera General Manager More 

Cuernavaca, Mexico
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 9, 2015

Was sent here from another hotel (Estelar de la Feria) since they messed up my reservation and arriving att 11PM that hotel was full. In any case, I believe this hotel to be way better. Rooms are HUGE, 30+ sqm with nice amenities. It is a luxury hotel, and supposedly well located. I haven't seen much of the area, since... More 

Was this review helpful? Yes
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear guest , We appreciate and value your feedback , we are pleased that our service fulfilled your expectations. We Hope to see you again in our hotel. Cordially Maria Eugenia Rivera Ocampo General Manager More 

Bern, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2015

Very practically located ; At the reception the personal was not very friendly , but for they rest the room are okay. The working room is fine The service in the restaurant is average, or less in the morning during breakfast

Was this review helpful? Yes
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear guest Thank you for your valuable feedback , we will immediately review and we are committed to make adjustments that may be required , our goal is none other than to provide the best service. We hope to serve you in our hotel on your next trip to Bogota. Cordially Yours Maria Eugenia Rivera Ocampo General Manager More 

Saint John, Indiana
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 3, 2015

This hotel is located just east of Seventh Avenue, so, indeed, it is conveniently located. It was a short ride from the airport and Seventh Avenue will get you a bus to go north or south. Taxis are readily available as well and probably your best travel option. We found the rooms to be clean, spacious, and well-serviced - housekeeping... More 

Was this review helpful? Yes 1
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Cordial Greeting We appreciate your positive comments about our service. We have considered all comments and criticisms of our guests , thanks to this we are ending our remodeling . Hope to see you again in our hotel. Regards, Maria Eugenia Ocampo Rivera Gerente General More 

Delhi
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 1, 2014

First, the good parts - convenient location, comfy beds, enormous rooms. Now, the less good: that enormous room is devoid of anything on the walls or really much at all to differentiate it from a huge prison cell. My main complaint is noise: there were always people talking loudly outside my door late at night, the inexplicable hallway phone rang... More 

Was this review helpful? Yes
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Cordial Greeting, Thank you for your comment, we appreciate your feedback. We are going to work in all your recommendations in order to improve. We hope to have the opportunity to see you again in our hotel. Regards Maria Eugenia Ocampo Rivera General Manager More 

Boston, MA
Top Contributor
142 reviews 142 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 25, 2014

This is a mid-range, small hotel. The rooms are large and reasonably comfortable. The staff is very nice and friendly. There is much fine-tuning to do in order to make this a great option for business travel. Internet is slow. Elevators are very slow. Service is slow. The dining room seemed understaffed during my stay. Everything took a long time... More 

Was this review helpful? Yes 2
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Cordial Greeting, Than you for your comment. We appreciate your feedback, We are going to work in every recommendation in order to improve, we hope to have the opportunity to see you again in our Hotel. Regards, Maria Eugenia Ocampo Rivera General Manager More 

Encinitas, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2014

This is my third stay for business and pleasure and it exceeds all expectations, clean, great staff, kind, well mannered, considerate and extremely helpful. The food is delicious!!! I will recommend it to any one the collation is also very reachable from all points in the city.

Was this review helpful? Yes 1
Maria E O, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest, Kindest Greetings We are pleased that our service will always meet your expectations, you know we're at your service and Estelar Suites Jones Hotel will always be your home in Bogota. Regards Maria Eugenia Ocampo Rivera General Manager More 

Kansas City, Kansas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 28, 2014

Clean, comfortable room. Friendly staff. Located near Javeriana University (20 min walk). Grocery store across the street. Good on-site restaurant. Staff speaks English. Hard to contact them by phone. Arrived at 4 am, and the hotel was well-staffed. enjoyed my stay.

Was this review helpful? Yes 2
John Jairo J, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest We appreciate and value your comments, we are pleased that our service has met your expectations. Hope to see you back in our hotel. Cordially Maria Eugenia Ocampo General Manager More 

Toronto, Canada
Top Contributor
71 reviews 71 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 23, 2014

I was here for a conference, and found the hotel very amenable to this: a casual bar to meet in, a dining room if one does not want to eat out, and spotless rooms as long as a bowling alley lane or two. Breakfast is normally included if you book through the hotel, and is good, with different regional specialties... More 

Was this review helpful? Yes 1
John J, Gerente at Hotel Estelar Suites Jones, responded to this review

Dear Guest We appreciate and value your positive feedback, we are pleased that our service has met your expectations. Hope to see you again in our hotel Cordially Maria Eugenia Ocampo Rivera General manager More 

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