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Hotel Europa

#11 of 73 Hotels in La Paz
Certificate of Excellence
Calle Tiahuanaco No. 64, La Paz, Bolivia
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1 room 1 guest
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208 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (48)
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Bristol, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for work for about four nights. Rooms were spacious and spotless, bathrooms were lovely with great showers. Staff were very friendly, and the hotel is in a really good spot for getting around.

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Milano, Italia
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Europa for two nights and I must say I had a very good time. The bedroom we had was clean and nicely furnished, WiFi was working well, and the bathroom was OK. What I liked the most was how helpful the staff was. Everyone made sure we had a good stay. We were also provided with... More 

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, We are glad to know you enjoyed your stay at our Hotel. Our goal, as well as our staff’s, is to ensure that you have everything you need to have a memorable stay. We are glad you enjoyed our restaurant, where every item in the menu was created to highlight a local fresh ingredient. Thank you for taking... More 

Sao Paulo, SP
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 29, 2015

Hotel Europa in La Paz is a member of Hotel Preferred Group and deserves to be part of it. It is neither great nor awful. I am satisfied with the service provided by the staff. I asked to have my room changed due to unpleasant smell of cigarette smoke all over the place, and my request was attended immediately. The... More 

Was this review helpful? Yes 1
HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, We appreciate you took the time to write a comment about your stay. We truly take our chain standards seriously, which is why we will look into the details you mention to make sure every guest has a wonderful stay. Thank you for staying with us, and please let us know if you are in La Paz again,... More 

Oxfordshire, United Kingdom
Level Contributor
339 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed June 23, 2015

Understand hotel is going through gradual renovations - this makes sense when reading the mixed reviews. Our room was spacious but needed a 'makeover' as the furnishings were tired. Little things like the tv wires / box had come adrift and the engineer had to sort it out, the curtains didn't close completely, the shower curtain was too short, etc... More 

Was this review helpful? Yes 1
HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, Thank you for your comments, we appreciate the feedback since we can incorporate it in the renovations, we will look into all those details. We are glad you found the location of our Hotel convenient, since we are steps away from the main city attractions. Finally, we are really glad that our staff influenced positively in your trip.... More 

Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 18, 2015

Great hotel. Loved the heated flooring. Room was big. Breakfast was yum and dinner at their Piano Bar restaurant was the best. We had duck confit washed down with a Chilean red. The only issue was they were closed on Sunday's for dinner and we got to miss out on eating there one more time. Everyone was very helpful. Well... More 

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to write about us on TripAdvisor. We are happy you enjoyed the creations of our chef on the main restaurant, our chefs have put a lot of thought into the menu to profit from as many local ingredients as possible, so they’ll be happy to know they made a difference on your... More 

Newcastle
Level Contributor
231 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed June 17, 2015

La Paz is a city of contrasts. One minute you are in the middle of poverty, then next minute ultra modern luxury. Our hotel room was spacious & comfortable with a huge bathroom. The bar overlooked the city & a beautiful sight it was especially at night with all the city lights sparkling. Breakfast was sensational, even when we had... More 

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, Thank you for your lovely comment about us. We are delighted to know that our staff was able to make a positive impact in your stay, and we’ll make sure they know about it. We are also happy that we were able to accommodate to your traveling needs, since it’s one of our main focuses, and we really... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

We arrived at 3am and were checked in and in our room in minutes. Clean large well appointed room. The included breakfast and access to the hotels spa was awesome. The spa with its vapour steam room, sauna, spa, plunge & lap pool was awesome after our days out experiencing La Paz. The hotel has a great feel to it.

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Andrew, Thank you for taking the time to write about us on TripAdvisor, and your kind comments. We are happy you could enjoy all the benefits of the Hotel and we hope that it complemented your stay in our lovely city. If you ever visit La Paz again, please contact us, we are sure you will enjoy our new... More 

London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 1, 2015

Lapaz is one of the places which we enjoyed during our South America trip. We stayed at the Hotel Europa which was selected part of our tour by the travel agent. The hotel was spacious, reasonable clean and good location however it was very old and needed an update. Staff were changing and rude at times. Very poor on the... More 

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to comment about us on TripAdvisor. We are currently in an updating process, and have recently released our Premium rooms, we are sorry your travel agent didn’t inform you about this rooms previous to your arrival, we are sure you would have loved them. On the other hand, we pay a lot... More 

Sao Paulo, SP
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2015

Conveniently located in a small street a block away from La Paz’s main avenue, the hotel suffers from city's noisy eventful center. During the week, you get the morning noise from D. Bosco’s school, on the other side of the street. On weekends, the sound from religious and political parades at Av. 16 de Julio prevents you to get a... More 

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HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, Thank you for your feedback, we are currently working on implementing the double glass in all the Hotel rooms, however, since we are a big Hotel, the change is taking time. We hope you get the chance to visit us again and see the improvements. Thank you again, More 

South America
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 19, 2015 via mobile

I really hate when someone lie about the stars. This is a 3 stars hotel, no more. Not cozy at all and ugly decor. The bed very uncomfortable. The breakfast very bad. I will not repeat nor recommend...

Was this review helpful? Yes
HotelEuropaSummit, Manager at Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to leave your comment about us on TripAdvisor. We just want to clear that the stars rating we have is not self-imposed, but granted by the Hospitality Chamber of La Paz and Bolivia. We are sorry you couldn’t get a more punctual comment from you, so we could have addressed every issue... More 

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