The rooms are decent and clean but the dining area is very dirty...ie the awning material has so much dirt it is hanging down over your food. No manager on duty. Web site advertised price will not be honored at the front desk. They overcharged me by 60 dollars and all they would say is the web site is not... More

This was one of two motels recommended to me in Ark City. We pulled up and couldn't tell if it was open or not, although it was 4 p.m. I entered the side door and asked a man standing in front if the place was open and he said it was. The seats were full of people apparently waiting to... More

this might change but as of March 2012 this facility has no name, no signage outside, no way to know if you are in the right place unless, like I did, you ask people in the parking lot what this place is. It used to be best western, currently is not, but does not yet have a new name. There... More

Hotel is very nice staff can do anything to help guest so many choice for brakfast and bar and resturant is nice.

We came to the area intending to stay at the Comfort Inn in Winfield, but after poor customer service we decided to stay elsewhere. I called the Best Western and a young Indian man answered the phone very politely and helpful. I knew I was going to be staying in the area for at least a few nights, but after... More

we stayed 3 nights here and really enjoyed our stay. we booked the room w/ the hot tub which was beautiful, maid service came each day to change out towels, etc, the hot breakfast bar had alot of choices and ran from 6am to 9am. We didn't take advantage of the pool or the hot tub, but the atrium is... More

The hotel is closely located to the Winfield Bluegrass Festival (about 10 minute drive to Ark City from Winfield,KS). The lobby is decorated very nicely and leads into an open atrium with trees, pool, spa, and dining area. They do serve breakfast, but service was pretty minimal and grumpy. Then again, I would be too if I worked a morning... More

my father stay 3 days there for a wedding even he loved how clean the room was the staff was very respectful especialythe housekepeer we left them 3 $ the first night for them they didn't take it i was there the second days we left it againg on the bed and still was there. I had to give it... More

I have been working in this area since November of 2010. I stayed in three different chain hotels in the Winfield/Ark City area before coming here. When I checked in the first time, I knew this would be home base during my time working in the area. The staff is extremely friendly and have gone out of their way to... More