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All 65 Punta del Este hotels

Serena Hotel Punta del Este

4.5 of 5 Hotel   |   Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
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Ranked #5 of 65 hotels in Punta del Este
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 18, 2014
WinstonIowa Des Moines, Iowa
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186 people have reviewed this hotel

Traveler rating
    109
    55
    12
    5
    5
See reviews for
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Des Moines, Iowa
Top Contributor
104 reviews 104 reviews
69 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed July 18, 2014

What makes a boutique hotel? The small, cramped rooms? The spartan breakfast? Or do you just have to slap some white canvass covers on low slung couches and have an attitude while charging very high prices? The location here is far away from the center and action, but not secluded or private. The list of minor maintenance issues and repairs... More

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Brighton, Canada
Top Contributor
50 reviews 50 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 23, 2014

This modern hotel is on the Rambla near Av. Espana. It has a car park on the premises which is handy as it is necessary to drive to the main attractions. The hotel fronts the beach which is quite close at high tide. Inside, there are a number of public areas with design décor featuring local woods and sculptures. We... More

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review

Thanks you very much for your coments More

Senior Contributor
40 reviews 40 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 4, 2014

Once more, our stay at Serena was perfect. We were in Punta for a long weekend, from November 13 to Nov.17, 2013. It is not a luxury hotel, but it has the elegance of simplicity, in an environment with a minimalist design, in a black and white decoration, with great jazz as musical background. Serena is a small hotel, and... More

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Serena H, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

GRACIAS!! estamos esperando que vuelvan! saludos! More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2014

We thought the hotel was near restaurants and bars but it is miles from anywhere 6 km from punta del este and not a bar or restaurant in walking distance . The restaurant and beach part are 4 star but our room was like a 1or 2 star hospital . The staff are very nice but does not make up... More

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Porto Alegre, RS
Top Contributor
52 reviews 52 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 24, 2014

The rooms, except the suites, are very small. However you will stay most of the time around the pool. The music and the service gives you a relax sensation and sometimes you do not wish to leave the hotel for anything.

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Sao Paulo, SP
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 27, 2013

I was expecting a lot more from the Serena. The staff is very helpful, but the hotel doesn’t deliver on its promise. The lobby and common areas are interesting but rooms lack charm and are very noise. Breakfast quality and offering is poor.

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Columbus, Ohio
Top Contributor
55 reviews 55 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 15, 2013

This hotel is one of the few in Punta del Este right on the beach which is nice. It also does not allow children which is a plus. The staff was very nice and uniformly helpful and friendly. The pool is amazing and overlooks the beach. We had dinner and lunch at the restaurant which was very nice and had... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2013

We originally booked 3 prepaid nights at Casapueblo which is dark and dirty. We had dinner at Serena Hotel and moved to Serena Hotel the next night having to forfeit our prepaid reservation. I am glad we did! The service was excellent, the food was excellent and the beach is beautiful. A very relaxing adult hotel.

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New York City, New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2013

I cannot say enough great things about our stay at the Serena Hotel. The staff and customer service were phenomonal. They went out of their way to help. The food was fantastic and the wait staff were incredible. When we arrived, we were upgraded to a suite overlooking the pool and beach. While not all of the rooms appeared to... More

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Los Angeles, California, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2013

The five days we spent at Serena Hotel were the perfect experience after the busy and noisy time in Buenos Aires. Do not underestimate the importance of the fact that this is the only hotel in Punta Del Este that's right on the beach. So many have incredible views of the beach, but here you are actually right there. The... More

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Additional Information about Serena Hotel Punta del Este

Address: Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
Location: Uruguay > Maldonado Department > Punta del Este
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Serena Hotel Punta del Este 4.5*
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Also Known As:
Serena Punta Del Este

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Hotel & grounds (26)
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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#2 On the Beach Hotel in Punta del Este #3 Romantic Hotel in Punta del Este #5 Luxury Hotel in Punta del Este
Hotel Class
Number of rooms
32

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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