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Serena Hotel Punta del Este

Travelers' Choice award winner
Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
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1 room 1 guest
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Serena Hotel Punta del Este
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259 Reviews from our TripAdvisor Community

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Traveler rating
    162
    73
    14
    5
    5
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17
169
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • Spanish first
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English first
  • All months
    (259)
  • Mar-May only
    (74)
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    (41)
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    (56)
  • Dec-Feb only
    (88)
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Westwood, CA
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2015

Rooms were clean, staff was very friendly, and the view was great. Food was good and you are close enough to drive 5 mins and be at the harbor but far enough away to have a little bit of peace if you need. The pool and cabanas are picturesque. I would definitely go back.

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Lenox, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 29, 2015

pros: 1. pool and the pool side. huge pillows... cottons covers... listening to the ocean 2. the bed and linens ... perfect 3. breakfast - i loved the buffet! 4. location - i am happy to just sit by the beach/pool and read. i wasn't looking for night life. the center wasn't all that exciting to me when we visited... More 

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por su honesto feedback. Estamos a las ordenes para recibirlos una vez mas. Cordiales saludos Sergio Gutiérrez Gerente More 

Paris
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 5, 2015

Serena is indeed serene. It is the only hotel on the beach in Punta del Este and is inviting, well-run and a place to which I will return. The rooms are smallish, but well appointed and reasonably well maintained, although the toilet kept running upon flushing and the blackout blind often got stuck. Wifi is problematic in some areas of... More 

Was this review helpful? Yes 2
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por sus comentarios Los esperamos para otra visita. Atte Sergio Gutierrez Gerente More 

1 review
5 of 5 stars Reviewed February 27, 2015

The beach, the view, the atmosphere, the service, the food, the drinks, everything is top class. Right on the beach, a few minutes by taxi, or a nice walk on the beach from the centre of Punta del este. This is where you want to stay. Not too expensive either! The rooms have got air condition and wifi, not that... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por sus honestos comentarios. Nos agrada leer reviews como estos de nuestros clientes. Los esperamos para una próxima... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

If you are looking for relaxing and being well served,once you are on vacation, This is The hotel to be! The hotel impresses by its white and exquisite building located by The Sand of la Mansa beach. Though a bit far from La Barra, it is only 4,8 km from Conrad Casino, it is also more calm and not so... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Marilia Muito obrigados pelos seus comentarios. Esperamos voces para mais uma próxima visita. Atte Sergio Gutierrez More 

Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed December 29, 2014

This is the only hotel in Punta del Este right on the beach and it features a very cool pool area, great vibe, and modern decor. The staff is amazing and very attentive. Best place to have a drink at the end of the day and watch the Sunset. They play very nice music, delicious drinks and did I mention... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Gracias por su honesto comentario lo esperamos para una próxima visita. Atte More 

San Francisco, California
Level Contributor
5 reviews
4 of 5 stars Reviewed December 26, 2014

Right on the beach and a lovely spot to just go decompress. Plan your timing. If you don't have a car there is a bus stop right outside the hotel or one of the car rental companies will bring you a car and come back and pick it up. We weren't thrilled by our room but they were willing to... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Gracias por su honesto comentario lo esperamos para una próxima visita. Atte More 

quebec
Level Contributor
196 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed December 20, 2014

This is a hotel on the beach which was much appreciated. We had a beachfront suite with also a balcony overlooking the pool. the room was great and airy, however at night it can get noisy from people on the street if you sleep with the windows open. The barista who makes the cappuccino in the morning is great as... More 

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por su comentario. Lo esperamos para una próxima visita. Cordiales saludos Sergio Gutiérrez More 

Auckland - NZ
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed December 18, 2014

Couldn`t expect any more from this amazing hotel. Location is perfect: by the beach and only a 5-minute drive from Punta del Este itself. Staff really helpful and we've got a very comfortable room. I recommend! Thanks to you all.

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por sus comentarios Los esperamos para otra visita. Atte Sergio Gutierrez Gerente More 

Springfield, Mo.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Loved the "on the beach" location of this hotel. Our room had a very nice view, was clean and well maintained and was on par for room size with other accommodations in our trip -- bigger than some and not as one other place we stayed. Staff was pleasant and helpful.

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

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