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Serena Hotel Punta del Este

4.5 of 5 Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
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Certificate of Excellence 2014
Serena Hotel Punta del Este
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Serena Hotel Punta del Este
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205 reviews from our community

Traveler rating
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    12
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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quebec
Top Contributor
70 reviews 70 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a hotel on the beach which was much appreciated. We had a beachfront suite with also a balcony overlooking the pool. the room was great and airy, however at night it can get noisy from people on the street if you sleep with the windows open. The barista who makes the cappuccino in the morning is great as... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muchas gracias por su comentario. Lo esperamos para una próxima visita. Cordiales saludos Sergio Gutiérrez More 

Springfield, Mo.
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved the "on the beach" location of this hotel. Our room had a very nice view, was clean and well maintained and was on par for room size with other accommodations in our trip -- bigger than some and not as one other place we stayed. Staff was pleasant and helpful.

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Great personnel and fantastic installations. The pool area along with the "Al Mar" restaurant is just amazing. Food and beverage are a little expensive compared to other places (same level) in Punta, though.

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

Hudson River Valley, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 25, 2014

After a few days in Buenos Aires, a quick flight to Punta del Este, this small, boutique hotel was beautiful. Right on the beach, not too far from the airport. The restaurant was limited, but the food was good. Room accommodations were average, but clean and great views. Just right for a leisurely get-a-way on the beach. A must stay.

Was this review helpful? Yes 3
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

Des Moines, Iowa
Top Contributor
112 reviews 112 reviews
72 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed July 18, 2014

What makes a boutique hotel? The small, cramped rooms? The spartan breakfast? Or do you just have to slap some white canvass covers on low slung couches and have an attitude while charging very high prices? The location here is far away from the center and action, but not secluded or private. The list of minor maintenance issues and repairs... More 

Was this review helpful? Yes 1
Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

Brighton, Canada
Top Contributor
51 reviews 51 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 23, 2014

This modern hotel is on the Rambla near Av. Espana. It has a car park on the premises which is handy as it is necessary to drive to the main attractions. The hotel fronts the beach which is quite close at high tide. Inside, there are a number of public areas with design décor featuring local woods and sculptures. We... More 

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Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review

Thanks you very much for your coments More 

Top Contributor
50 reviews 50 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 4, 2014

Once more, our stay at Serena was perfect. We were in Punta for a long weekend, from November 13 to Nov.17, 2013. It is not a luxury hotel, but it has the elegance of simplicity, in an environment with a minimalist design, in a black and white decoration, with great jazz as musical background. Serena is a small hotel, and... More 

Was this review helpful? Yes 1
Serena H, Gerente at Serena Hotel Punta del Este, responded to this review
Google Translation

GRACIAS!! estamos esperando que vuelvan! saludos! More 

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2014

We thought the hotel was near restaurants and bars but it is miles from anywhere 6 km from punta del este and not a bar or restaurant in walking distance . The restaurant and beach part are 4 star but our room was like a 1or 2 star hospital . The staff are very nice but does not make up... More 

Was this review helpful? Yes 1
Porto Alegre, RS
Top Contributor
94 reviews 94 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 24, 2014

The rooms, except the suites, are very small. However you will stay most of the time around the pool. The music and the service gives you a relax sensation and sometimes you do not wish to leave the hotel for anything.

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Sao Paulo, SP
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 27, 2013

I was expecting a lot more from the Serena. The staff is very helpful, but the hotel doesn’t deliver on its promise. The lobby and common areas are interesting but rooms lack charm and are very noise. Breakfast quality and offering is poor.

Was this review helpful? Yes 1
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Additional Information about Serena Hotel Punta del Este

Address: Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
Location: Uruguay > Maldonado Department > Punta del Este
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Serena Hotel Punta del Este 4.5*
Number of rooms: 32
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Also Known As:
Serena Punta Del Este
Hotel Style:
#2 On the Beach Hotel in Punta del Este
#3 Romantic Hotel in Punta del Este
#4 Luxury Hotel in Punta del Este

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