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Serena Hotel Punta del Este

Travelers' Choice award winner
Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
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Serena Hotel Punta del Este
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91%
Positive reviews?
KEY AMENITIES
Pool
Beach
Room Service
Free Parking
Free High Speed Internet ( WiFi )
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Serena Hotel Punta del Este
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    258 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
    Date | Rating
    • Dutch first
    • English first
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    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
      (258)
    • Mar-May only
      (74)
    • Jun-Aug only
      (40)
    • Sep-Nov only
      (56)
    • Dec-Feb only
      (88)
    All months
    Westwood, CA
    Level Contributor
    22 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Rooms were clean, staff was very friendly, and the view was great. Food was good and you are close enough to drive 5 mins and be at the harbor but far enough away to have a little bit of peace if you need. The pool and cabanas are picturesque. I would definitely go back.

    Was this review helpful? Yes
    Lenox, Massachusetts
    Level Contributor
    8 reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    5 of 5 stars Reviewed March 29, 2015

    pros: 1. pool and the pool side. huge pillows... cottons covers... listening to the ocean 2. the bed and linens ... perfect 3. breakfast - i loved the buffet! 4. location - i am happy to just sit by the beach/pool and read. i wasn't looking for night life. the center wasn't all that exciting to me when we visited... More 

    Was this review helpful? Yes 1
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muchas gracias por su honesto feedback. Estamos a las ordenes para recibirlos una vez mas. Cordiales saludos Sergio Gutiérrez Gerente More 

    Paris
    Level Contributor
    11 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    4 of 5 stars Reviewed March 5, 2015

    Serena is indeed serene. It is the only hotel on the beach in Punta del Este and is inviting, well-run and a place to which I will return. The rooms are smallish, but well appointed and reasonably well maintained, although the toilet kept running upon flushing and the blackout blind often got stuck. Wifi is problematic in some areas of... More 

    Was this review helpful? Yes 1
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muchas gracias por sus comentarios Los esperamos para otra visita. Atte Sergio Gutierrez Gerente More 

    1 review
    5 of 5 stars Reviewed February 27, 2015

    The beach, the view, the atmosphere, the service, the food, the drinks, everything is top class. Right on the beach, a few minutes by taxi, or a nice walk on the beach from the centre of Punta del este. This is where you want to stay. Not too expensive either! The rooms have got air condition and wifi, not that... More 

    Was this review helpful? Yes
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muchas gracias por sus honestos comentarios. Nos agrada leer reviews como estos de nuestros clientes. Los esperamos para una próxima... More 

    Level Contributor
    21 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    5 of 5 stars Reviewed January 20, 2015 via mobile

    If you are looking for relaxing and being well served,once you are on vacation, This is The hotel to be! The hotel impresses by its white and exquisite building located by The Sand of la Mansa beach. Though a bit far from La Barra, it is only 4,8 km from Conrad Casino, it is also more calm and not so... More 

    Was this review helpful? Yes
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Marilia Muito obrigados pelos seus comentarios. Esperamos voces para mais uma próxima visita. Atte Sergio Gutierrez More 

    Los Angeles, California
    Level Contributor
    9 reviews
    3 hotel reviews
    5 of 5 stars Reviewed December 29, 2014

    This is the only hotel in Punta del Este right on the beach and it features a very cool pool area, great vibe, and modern decor. The staff is amazing and very attentive. Best place to have a drink at the end of the day and watch the Sunset. They play very nice music, delicious drinks and did I mention... More 

    Was this review helpful? Yes
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Gracias por su honesto comentario lo esperamos para una próxima visita. Atte More 

    San Francisco, California
    Level Contributor
    5 reviews
    4 of 5 stars Reviewed December 26, 2014

    Right on the beach and a lovely spot to just go decompress. Plan your timing. If you don't have a car there is a bus stop right outside the hotel or one of the car rental companies will bring you a car and come back and pick it up. We weren't thrilled by our room but they were willing to... More 

    Was this review helpful? Yes
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Gracias por su honesto comentario lo esperamos para una próxima visita. Atte More 

    quebec
    Level Contributor
    187 reviews
    45 hotel reviews
    common_n_hotel_reviews_1bd8 53 helpful votes
    5 of 5 stars Reviewed December 20, 2014

    This is a hotel on the beach which was much appreciated. We had a beachfront suite with also a balcony overlooking the pool. the room was great and airy, however at night it can get noisy from people on the street if you sleep with the windows open. The barista who makes the cappuccino in the morning is great as... More 

    Was this review helpful? Yes 1
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muchas gracias por su comentario. Lo esperamos para una próxima visita. Cordiales saludos Sergio Gutiérrez More 

    Auckland - NZ
    Level Contributor
    80 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 54 helpful votes
    5 of 5 stars Reviewed December 18, 2014

    Couldn`t expect any more from this amazing hotel. Location is perfect: by the beach and only a 5-minute drive from Punta del Este itself. Staff really helpful and we've got a very comfortable room. I recommend! Thanks to you all.

    Was this review helpful? Yes 1
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muchas gracias por sus comentarios Los esperamos para otra visita. Atte Sergio Gutierrez Gerente More 

    Springfield, Mo.
    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed December 3, 2014

    Loved the "on the beach" location of this hotel. Our room had a very nice view, was clean and well maintained and was on par for room size with other accommodations in our trip -- bigger than some and not as one other place we stayed. Staff was pleasant and helpful.

    Was this review helpful? Yes 1
    Sergio G, Gerente at Serena Hotel Punta del Este, responded to this review
    Google Translation

    Muy agradecidos por su comentario. Los esperamos para una próxima visita. Y agradecemos el rating publicado Cordiales saludos Sergio Gutiérrez... More 

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