We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad Punta del Este Resort & Casino

Travelers' Choice award winner
Hotel deals
Hotel website
Rambla Williman y Avenida Biarritz, Parada 4 | Playa Mansa, Punta del Este 20100, Uruguay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Conrad Punta del Este Resort & Casino
Professional photos View all
Browse nearby
Conrad Punta del Este Resort & Casino
Write a Review

1,182 reviews from our community

Traveler rating
    565
    396
    154
    45
    22
See reviews for
292
409
39
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1182)
  • Mar-May only
    (271)
  • Jun-Aug only
    (262)
  • Sep-Nov only
    (316)
  • Dec-Feb only
    (333)
All months
Punta del Este, Uruguay
1 review
2 of 5 stars Reviewed 1 week ago NEW

Not suitable for business traveler. Restaurants are poor quality and very overpriced. Room furnishings are dated and not suitable for the business traveler. Poor service. Old and outdated plumbing fixtures needed updating. Overall a poor experience.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Kingston, Jamaica
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

There is a bit of upgrading needed, partcularly in the rooms. Overall the hotel is clean and quiet with magnificient views of the ocean. The amenities are perfect (with the exception of having to pay U$14 (2015) for the gym. Food is good and service is excellent otherwise. Once the rooms are upgraded I hope I have the opportunity to... More 

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the second stay during the past 12 month`s, was pleasantly surprised with the room, nice and clean with a nice balcony overlooking the beach. Breakfastroom still very, very busy, and unfortunately in my opinion not enough personal. Difficult to get a waiter or waitress, as well as Long waiting at the egg station. All in all however a... More 

Was this review helpful? Yes
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Very basic rooms and didn't feel worth the price at all. In a nutshell: The service and amenities are great but the room condition let us down. I would likely not consider staying at the Conrad in Punta again. There are other, great, thoroughly modern and updated resort/hotel options in town. In the least, at a price like this, you... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Mr. Tony, Thank you very much for sharing your opinion regarding your recent stay at our hotel. Your comments are highly important to us, in order to improve the quality of the products and the service we deliver to our guests. Please accept our sincere apologies for the inconvenience you may have experienced. We have shared your comments with... More 

Senior Contributor
48 reviews 48 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has changed a lot since now it offers free wifi, there are new remodelated rooms which are very nice and it has it's own beahc club on the beach with free sunbeds,etc. What it still annoys me about this hotel is that there is a line for everything, check-in, breakfast, elevators!! When the hotel is full the employees... More 

Was this review helpful? Yes
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Jedme, We would like to thank you for your feedback regarding your recent stay at our hotel. It is a great pleasure to receive nice comments about our remodeled rooms and our new F&B proposal, Ovo Beach. We would like to let you know that we have shared your comments with our Hotel and Food & Beverage Director, in... More 

Hollywood, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At arrival,we were greeted by the representatives of the strike going on against management.they had taken over the lobby with signs while using the space a their campground for their fight which later we learned to be totally justified. Nevertheless it was not a good impression . There was a misunderstanding with our reservation and the person in charge of... More 

Was this review helpful? Yes
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Ms. Minny W., First of all we would like to thank you for sharing your comments regarding your recent stay at our hotel. We understand your experience was not entirely satisfactory and we would like to offer our sincere apologies. We would like to let you know that we have shared your comments with our Hotel Director, in order... More 

England
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travelled for a work conference, we where about 500 people from the company. Our stay (my husbands and mine) was fabulous, the room view over the bay was stunning, the service in the room was second to none, they opened our bed every night for us, set up our bed wear and left a chocolate in our pillows, the... More 

Was this review helpful? Yes
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Musujpacha, We would like to thank you for your feedback regarding your recent stay at Conrad Punta del Este Resort & Casino. We really appreciate your kind words and compliments about our hotel in Punta del Este. At Conrad we are highly committed to provide outstanding experiences to our guests. We look forward to welcome you back soon to... More 

North Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My husband & I spent a week here recently & I should have known that from the start it was no coincidence that despite the stately exterior, the hotel actually needed painting upon closer look. This applied to pretty much all aspects of our stay here. The lobby was beautiful, but the rooms were sub par; particularly, the bathroom which... More 

Was this review helpful? Yes
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Ms. Leanne B, Thank you very much for sharing your opinion regarding your recent stay at our hotel. Your comments are highly important to us, in order to improve the quality of the products and the service we deliver to our guests. We would like to offer our sincere apologies for the issues you have brought to our attention... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 24, 2015

First of all I came to the Hotel and the first thing the front desk person tells me is that eventough the room is ready I will be charged if I want to get it before the official check in time. Second: the room is really old, dirty carpet, lots of dust beside the night table, lack of power outlets.... More 

Was this review helpful? Yes 1
ConradPunta, Director de Relaciones con Clientes at Conrad Punta del Este Resort & Casino, responded to this review

Dear Ms. Camila Colme, We would like to thank you for your feedback regarding your recent stay at the hotel. Your comments are highly important to us, in order to improve the quality of the products and the service we deliver to our guests. We would like to offer our sincere apologies for the issues you have brought to our... More 

Torremolinos, Spain
Top Contributor
171 reviews 171 reviews
75 hotel reviews
990 helpful votes 990 helpful votes
3 of 5 stars Reviewed January 9, 2015

This hotel is an original CONRAD and sadly shows the signs. We had a suite on the 6th Floor where the painters not only painted the walls but also the carpets !!. Breakfast is still a major issue with cold food and the hostesses show absolute total disinterest in bringing issues to their attention. Some of them show more interest... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

680 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (605)
Viewed
Hotel & grounds (141)
Viewed
Dining (26)
Viewed
View from room (78)
Viewed
Room/suite (81)
Viewed
Pool/beach area (45)
Viewed
Bathroom (19)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Other (212)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Hotel & grounds (13)
Viewed
Dining (3)
Viewed
View from room (3)
Viewed
Room/suite (45)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question