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Emirates Palace

Travelers' Choice award winner
Hotel website
West Corniche Road, Abu Dhabi, United Arab Emirates
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Emirates Palace
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Emirates Palace
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1,759 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Top Contributor
60 reviews 60 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Magnificent, opulent, majestic, beautiful, breathtaking...those are just some of the words that come to mind when describing this hotel. It cost $3 billion USD to build it so that really should say it all. You can have tea, coffee or drinks in one of the many places to go to on the first floor of the hotel. We chose to... More 

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel, excellent staff... A perfect resort... Specially for families.. There was plenty to keep kids occupied the lazy river with water slides, great kids club, white powder sand, camel rides... No one wanted to leave the resort.

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to write a kind review of your visit to Emirates Palace last year. I am happy to hear that you enjoyed your stay with us . We hope to have the pleasure of welcoming you back soon. Sincerely, Holger Schroth General Manager More 

Buckinghamshire
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, 14 year old daughter and I couldn't resist a visit to this famous hotel, but the afternoon tea price is a little pricey, plus it assumes you have a massive early afternoon appetite. Our wonderful concierge booked us a table at the Café in the Palace with a minimum per head spend of 100AED. My wife and I... More 

Was this review helpful? Yes 2
Marbella, Spain
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I spend months reading reviews on hotels I go and stay at... This had a few bad ones, but there is clearly something the bad reviews all had in common, they aren't from guests staying the night, they are from cheapskate people visiting the Palace !! Jes guys book a room then you won't need to leave a bad review... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Abu Dhabi. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

London
Top Contributor
90 reviews 90 reviews
38 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

The context for this review is that the Emirates Palace itself claims to be beyond a five star hotel although the rating of seven stars appears in many third party comments so someone must be suggesting that as the quality level. It presumably should therefore offers real enhancement over the run-of-the-mill five star ones. I stayed here for three nights... More 

Was this review helpful? Yes 3
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I am disappointed that your experience at the Emirates Palace did not meet your expectations and I would like to apologize on behalf of my team. The response that you received at Las Brisas by our Housekeeping team and by our Butler service is not reflective of the... More 

Stockton-on-Tees, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

As part of a business overseas conference, we attended a beach party in the grounds of this magnificent, 7 star hotel. At over 1.3km wide, this is the longest hotel in the world. They also know how to host a show! There was over 350 people at the event and the whole set up made us feel like kings and... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace last week. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The food out here is lip smacking and so are the dessert and not to forget must have the gold leaf coffee or lateè ..the chocolate milkshake ... and the Spa provided at the hotel ... The hotel has breath taking views and its huge probably a day might go in figuring out the place ... must visit !!

Was this review helpful? Yes 3
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Amsterdam, The Netherlands
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Although we used to love emirates palace we had lately a couple of disastrous experience so we will not go back again until they prove they can offer the high standard of quality we were used to. After a catastrophic valentines picnic and a terrible taste of australia night we decided to try the yellow boat ride in the marina.... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Please accept my sincere apologies for what has happened during your stay. I am surprised to hear of your experiences and the poor level of service you received. This is not a reflection of the service we hold ourselves to, and I do apologize on behalf of my team. I would like to thank you very much for... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

You can't challenge the 7* claims in this hotel. The hotel is immaculate. Service impressive. The pool areas and outdoor/gym is perfect, just loved it. Beautiful surroundings, cold towels and I've pops as you bath. Used the pools, gym, extensive movies choice, bikes, pool, watersports. You could stay a month and not get bored. We stayed for 4 nights on... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace last month. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very few places you visit makes you search for words to describe the amazing experience you had. Emirates Palace is one such place you would just be glad that you ever happen to visit and just to mention in one line..go ahead, make a booking and visit this awesome place. Right from check in , to quality of room, room... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace last year. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

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