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All 116 Abu Dhabi hotels

Emirates Palace

5.0 of 5 Hotel   |   West Corniche Road, Abu Dhabi, United Arab Emirates
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Ranked #5 of 116 Hotels in Abu Dhabi
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5 of 5 stars reviewed yesterday
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne
Contributor
18 reviews 18 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently visited Palace Abu Dhabi on recommendation of our driver. First impression - the opulence on display. All tasteful and no bling. Luxury through and through. Gold leaf cappuccino Wow! Most expensive cappuccino ever had but worth it just to say that had that experience. Walked through the entry and lobby impressed with the historical artefacts on display.

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best Hotel and service in Abu Dhabi! Be prepared to be pampered, spoiled, eat and drink well, have a butler, and everything else you can expect in a palace!!!!! The Hotel is beautiful and huge!!!! We are definatelly coming back, it is worth the price!!!!

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Sabrina, Thank you for taking the time to write a kind review of your stay with us this month. I am happy to hear that you had an exceptional experience at the Palace, and would like to extend our sincere congratulations on your wedding anniversary. We hope to have the pleasure of welcoming you back to the Palace soon.... More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the Palace for a weekend with group of friends. We are all live in Dubai and know what 5* really is. Booked the Emirates Palace as we had heard it was 6* or 7*. On arrival, first thoughts wow, the drive up to an amazing building truly palatial. We checked in late in the evening and were welcomed... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Dipeshmak, Thank you for taking the time to write a thorough review of your stay. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I have noted your comments on our lack of attention to detail in some areas, and will brief my team accordingly.... More

2 reviews
3 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at this property this past weekend. Maria Marta ensured our 3 young children were pampered with personalized goodies upon arrival, and also had a cake ready for me in our room as we celebrated my birthday. The hotel is nice, and reservations really goes out of their way to make the stay as memorable as... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Shams, Thank you for taking the time to share your experience at Emirates Palace. I am very sorry to read that our culinary offerings did not meet your expectations, as this is contrary to what we are known for. I will discuss your feedback with my culinary team. I am happy to hear that Maria was able to pamper... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were left a little disappointed with our stay at the palace. We had luxury airport transfers which were wonderful, the room was nice and the bed very comfortable, however I accidentally booked as a UAE resident and was then charged a foreigner rate which was double. The room was bit worth double the price. I was woken at 430am... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share a review of your stay with us. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I have noted your comment on the call that was diverted to your room at 4:30 am, and do apologize... More

1 review
3 of 5 stars Reviewed 3 days ago NEW

We stayed only for a night to attend the David Blaine show so it may not be sufficient to judge the place but one thing for sure is the Palace won't wow you. Yes the lobby's, the hallways, the facilities are extravagant (which may or may not impress you) but the rooms (we stayed in a pearl room) and the... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Ziad, Please accept my sincere apologies for what you have experienced during your stay. I am surprised to hear of your experiences with unfriendly service, unprofessional staff, and the inconveniences in your room. This is not a reflection of the service we hold ourselves to, and I do apologize on behalf of my team. I would like to thank... More

Dubai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed for 2 nights for a very special occassion - our anniversary. During the whole stay we wished we booked elsewhere and couldn’t wait to leave. There were countless faults in the service we couldn’t write everything down. Some of them: 1. We requested early check for 12:00 and were assured to be given priority. We arrived at 13:30... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Luka, Please accept my sincerest apologies for what has happened during your stay. I am very sorry to read that your stay with us did not meet your expectations, and I thank you for bringing the various points to my attention so that we are able to continuously work on improving our level of service. Sincerely, Holger Schroth General... More

Toronto, Canada
Top Contributor
69 reviews 69 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel by all aspects. The full incredible luxury in it utmost, as this hotel was built to be a real palace and then was decided to be converted to a hotel. It is the most luxurious hotel in the United Arab Emirates by far. Tens of acres of beautiful landscape and hundreds of rooms which have every thing in... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Shahir, Thank you for taking the time to write a kind review of your visit to Emirates Palace. I am happy to hear that you enjoyed your stay. We actually have a 4:1 ratio of staff to guests, but will look at reallocating some of the staff in Le Vendome. Thank you for your feedback. We hope to have... More

Canterbury, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has got to be one of the best. Spent a week here to celebrate my birthday and our anniversary and it could not have been a better experience for me anywhere else in the world. From the moment of arriving on 29 August to the time we departed we were treated by all the staff as if we... More

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Micky, Thank you for taking the time to share your kind feedback on your stay with us in August. It was a pleasure to welcome you for your wedding anniversary and birthday, and I am pleased to hear that you had an exceptional time. We value the feedback of our guests in a continuous effort to provide the best... More

Bastad, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Was working in UAE and just paid the Emirates Palace a visit and was amazed with it's beaty and atmosphere. Very polite staff and I had a great dinner. Great location by the sea with a private beach area.

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Patrick, Thank you for taking the time to write a kind review of your visit to Emirates Palace last year. I am happy to hear that you enjoyed your walk through the Palace, as well as your dinner. We hope to have the pleasure of welcoming you back soon. Sincerely, Holger Schroth General Manager More

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Additional Information about Emirates Palace

Address: West Corniche Road, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Emirates Palace 5*
Number of rooms: 394
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Also Known As:
Hotel Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Hotel Abu Dhabi

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