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Emirates Palace

Travelers' Choice award winner
Hotel website
West Corniche Road, Abu Dhabi, United Arab Emirates
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1 room 1 guest
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1,957 Reviews from our TripAdvisor Community

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Traveler rating
    1,469
    271
    119
    49
    49
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503
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (1957)
  • Mar-May only
    (513)
  • Jun-Aug only
    (562)
  • Sep-Nov only
    (431)
  • Dec-Feb only
    (451)
All months
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

While on holiday in Abu Dhabi my wife decided it would be an experience to dine at the Emirates palace hotel. All I can say is what a load of poncy nonsense. Very prim proper and stiff. The meal cost us an arm and two legs. I wouldn't have minded so much if the food was great but I had... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Emirates Palace. I am very sorry to read that your dinner with us did not meet your expectations. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Abu Dhabi. I do hope you will give us another... More 

London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this was our third visit to the Emirates Palace and we are already planning the next one! as a family this is the only hotel we return to time and again. the service, rooms, cleanliness, maintenance are all excellent. the children love the pool area with the lazy river and the beach is always clean with soft sand and warm... More 

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. It was a pleasure to host you and I am pleased to hear that you had an exceptional time. We take great pride in our property, the range of recreational and dining options we have available and continuously strive to ensure our... More 

Dubai, United Arab Emirates
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Impressive and sumptuous hotel. Everything was beyond expectations, welcoming, service, facilities, rooms, interior decoration, furnitures.... The most beautiful hotel i never see. A wonderful experience, iam already preparing my next stay :) for our wedding anniversary.

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Anissa, It was a pleasure to welcome you to Emirates Palace and I am pleased that you had a marvellous holiday. Thank you for taking the time to share your kind feedback. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Lytham St Anne's, United Kingdom
Level Contributor
124 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Were regular visitors to the UAE and had our favourite hotels, but we took the opportunity this trip to try out some new places. This is one that we will definitely be returning to. The vastness of the hotel and its grounds meant you could always find a quiet place to relax, whether inside or outside. The lazy river swimming... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to write a kind review of your stay with us and for highlighting the high points that made your stay pleasant including our birthday surprise for your daughter’s 9th birthday. I am delighted that you discovered Emirates Palace and plan to return based on your experience. We take great pride in the... More 

London, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Emirates Palace definitely has the wow factor! I had called ahead and told them it was my husbands birthday and on arrival we got an upgrade to a suite with our own 24 hour butler. There was also a cake and a happy birthday banner in the room when we arrived. The room was massive, not necessarily decorated to our... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I am happy to hear that you and your husband had an exceptional stay in March on the occasion of his birthday. I would like to thank you very much for bringing your experience with our breakfast to my attention. We hold our service to a... More 

Columbia, Maryland
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Sometimes you’re just unlucky. The room itself was OK, but it was located on the bottom floor, at the far end of the hotel, in the middle of an “L” corner. No sea view, no city view, no garden view – we looked out directly into a wall about four meters away. We inquired immediately about another room, but the... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Please accept my sincere apologies for what has happened during your stay. I am surprised to hear of your experience with your room and your attempt to have it changed. This is not a reflection of our impressive property that we take great pride in, and I do apologize on behalf of my team. We hold our service... More 

Palm Beach, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Opulent, and impressive from the front. Don't look to close though. This beautiful palace is showing her age. It looks like they are in progress of remodeling. I was a bit disappointed. It is a worth a visit but, I would not stay here again until the renovations are complete. Service was excellent however. If you come, make sure you... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your impressions of Emirates Palace. I am very sorry to read that your experience did not meet your expectations. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Abu Dhabi. I do hope you will give us another chance to... More 

Johannesburg, South Africa
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spectacular!!!! Not enough words to describe the grand splendor when you enter this palace. You are welcomed with bouquets of flowers such a lovely treat. Everything is thought about at the palace. The grounds are extraordinary. The beach is beautiful. The service received from the golf car person to the life guard was exceeded our expectations. I have never come... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Farhana, Thank you for taking the time to write a kind review of your stay with us and for highlighting members of our team who contributed to making your stay pleasant. I will happily share your comments with the team. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Ängelholm
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous place! Room was spacious, clean along with welcoming treatment. Breakfast is above and beyond. Attentive service and variety of food was immense. Definitely worth staying here regardless you visit for business or leisure. There is something for all ages and purposes. Thank you and I'm looking forward to my next visit!

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace and I am pleased that you had an excellent time. Thank you for taking the time to share your kind feedback. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to Emirates Palace for the 1st time and going to a such luxurious hotel you have some expectations... 1/ when we arrived here in our room it was around 8PM and we were a bit hungry. As you have many restaurants in the hotel we wanted to take a look to the different menus from our room... More 

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking time to write about your experience at Emirates Palace. Please accept my sincere apologies for your experience during your stay. This is not a reflection of the service we hold ourselves to and I do apologize on behalf of my team. We hold our service to a high standard, and when we fall short... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Pool area(10)
  • Lazy river(9)
  • Half board(7)
  • West wing(6)
  • Room service(5)
  • Other restaurants(3)
  • Coral Room(3)
  • Half board option(3)
  • Sea view(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,867 photos of this hotel

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Room/suite (191)
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Hotel & grounds (413)
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View from room (63)
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Pool/beach area (189)
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Dining (88)
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Family/play areas (5)
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Business center/function rooms (6)
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Other (794)

Management photos: Courtesy of the property manager

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Hotel & grounds (11)
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Room/suite (17)
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Dining (24)
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Pool/beach area (8)
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View from room (1)
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Business center/function rooms (1)
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Bathroom (1)
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Other (15)
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