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Emirates Palace

Travelers' Choice award winner
Hotel website
West Corniche Road, Abu Dhabi, United Arab Emirates
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Best prices for: 1 room 1 guest
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Emirates Palace
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1,804 Reviews from our TripAdvisor Community

Traveler rating
    1,352
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Mapusa, India
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A Palace cum Hotel where nothing is cheap. Its palatial in true sense. Got to visit it to see what is luxury. Stay here starts from 85,000/- INR plus taxes. We chose it as strictly for sightseeing. Simply unaffordable

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to write a kind review of your visit to Emirates Palace. I am happy to hear that you enjoyed your visit and we hope to have the pleasure of welcoming you back soon. Sincerely, Holger Schroth General Manager More 

Aptos, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I checked for one night before my early morning flight to Los Angeles. Wow, what an experience. From the instant I stepped out of the car, I was escorted to the reception area and asked to sit while I was checked in. I was upgraded to a Palace Suite due to overbooking of my requested Diamond room. I was escorted... More 

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us last month. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates Palace. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed 4 nights at the Emirates Palace with the intention of proposing to my girlfriend during my stay. I got in touch with the hotel beforehand to outline my plans and what I saw was teamwork at it's very best along with magnificent service. From the restaurant reservations team (esp Nona) who took care of my fussy and particular... More 

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace last month. Thank you for taking the time to write a kind review of your stay. I am delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate... More 

Birmingham, United Kingdom
Top Contributor
80 reviews 80 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had golden cappuccino and gold flecked sweet potato fries and drinks. Luxurious and beautiful. Great surroundings and great service. Would be great to stay here. So clean and tidy. Very big to look around

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates Palace. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Abu Dhabi, United Arab Emirates
Top Contributor
70 reviews 70 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay began with a 1 hour delay at Reception which was blamed on the high occupancy rate the night before which, as we pointed out at the time, was not our fault. This was at 2.50pm ten minutes before the 3pm check-in time as advertised on the website. Admittedly, as compensation we were upgraded although that said, we could... More 

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your visit to Emirates Palace. I have taken note of your comments about the delay in your room being ready. I will certainly follow up on this. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates... More 

Birmingham, United Kingdom
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

I have never felt emotional when leaving a hotel until now.Had a fantastic reception given white roses,hibiscus drink and dates. The meet and great gentleman was friendly and charming. We arrived from an overnight flight around 11am to find our room was ready. We were in a basic room in the west room, but this room was defo not basic... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace this month. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

Bordeaux, Aquitaine, France
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately I could only stay for 3 nights. It is definitely a game over. This hotel is incredible! Yes it's expensive obviously. But fortunately there was a promotion for residents in U.A.E. And that's why I really wanna say thank you to our recepcionist Stephanie, for informing me about that. So helpful by the way. Congratulations everybody for the great... More 

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Franco, Thank you for taking the time to write a kind review of your stay with us. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I will be glad to pass your kind words on to Stephanie and the rest of the team. We... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very grand, luxurious hotel. Not to mention huge! Everywhere you look is gold. Even has a gold ATM machine! The beach is amazing, also has camel rides. Very luxurious rooms & many great outlets offering great food & with great music. A must see even if not staying in the hotel.

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Michelle, Thank you for taking the time to share your kind feedback on your stay with us. It was a pleasure to host you and I am pleased to hear that you had an exceptional time. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More 

lisburn
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We're really lucky to have stayed in what are regarded as some of the best hotels in the world but none are as amazing as Emirates Palace. From the second we arrived at the airport, we were greeted by our driver and guided past the queues and straight through customs. Checkin is a wonderfully personal experience and my mum and... More 

Was this review helpful? Yes 4
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. I am delighted to hear that you were impressed with our property and the level of service you received. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and... More 

NYC
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even if you don't stay in the hotel (we did not), this is a must for coffee or cocktails and walking the grounds to take in the opulence of the property. Be sure to check out the gold ATM in the main lobby :)

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. I am happy to hear that you enjoy our coffee and cocktails and that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General... More 

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