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All 116 Abu Dhabi hotels

Emirates Palace

5.0 of 5 Hotel   |   West Corniche Road, Abu Dhabi, United Arab Emirates
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88%
Ranked #4 of 116 hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed yesterday
Globe_Trotters9612
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1,374 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Following our initial experience, we opted to stay at the hotel again for 6 nights during a recent trip to Abu Dhabi. Naturally we had high expectations but were slightly disappointed with the lack of consistency, with some staff evidently confused about the components of good customer service. Requesting additional toiletries on one occasion resulted in a staff member accessing... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

My company had planned a high profile event at 8:30 pm. Once we get there, we were informed that a private event is being held in this specific venue, refusing to give us access before 10pm. Outrage! The person in charge was rude and didn't suggest any other option, even worse, didn't apologise for their mistake. Once we get a... More

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The service is more than impeccable and every body is really nice and helpful. The food in the restaurants and the rooms is wonderful. I only have good things to say. This is a truly first class hotel.

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to write a kind review of your stay with us last October. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I will be glad to pass your kind words on to the rest of my team. We... More

northwich
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic everything to perfection only slight niggle was pool service was sometimes a little slow. Housekeeping was excellent, food superb, bathroom amenities, particularly shampoo, the best my wife has enjoyed. Room service prompt and the scale of the hotel breathtaking.

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Martin, Thank you for taking the time to write a kind review of your stay with us last month. I will happily share your comments with the rest of my team. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More

England
Contributor
16 reviews 16 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights from 21st June till 28th June, when we arrived at check in we was told we had been upgraded to a Diamond room in the West wing, which gave us a lovely Sea view which was lovely, I got a gorgeous posy of cream roses also. We was taken to our room promptly and... More

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace last month. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. I would like to personally wish you a happy birthday, and a heartfelt congratulations to you and your fiancé on your engagement. Thank you... More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We have spent two weeks here and we have had plenty of type to sample most of what this hotel has to offer. So it has been good, but ... There are a few things that leave this place down. The first one is the housekeeping, poor very poor actually. I am not referring to the butler service but the... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to write a kind review of your stay with us this month. I am happy to hear that you and your family enjoyed the stay overall. Thank you for the constructive feedback on our Housekeeping and Restaurant services. I have taken note of your comments and will address them with my team.... More

London
Top Contributor
52 reviews 52 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Really an incredible property-it reminded me a lot of the Ciragan Palace in Istanbul, and both are now managed by Kempinski. My room was huge, gorgeous, well appointed, with pretty much anything and everything I could have wanted or needed. It even came with a butler, though what he/she was actually there for escaped me, as pretty much anything I... More

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I regret to hear that our level of service did not meet you expectations, and I would like to apologize on behalf of my team. This is not reflective of the reputation we are known for, and I will follow this up with the relevant members of my... More

Bowral, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have had a very luxurious stay for 5 nights in this beautiful, decadent and LARGE hotel - the service was good and the surroundings were impressive. I had to walk 1/2 km to breakfast through wide marble and stone corridors which didn't worry me but it is noted just to try to give you an idea of size. Quite... More

Was this review helpful? Yes 1
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Sharon, Thank you for taking the time to write a kind review of your stay with us this month. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I am happy to hear that you had such a wonderful stay. We hope to have the... More

london
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I felt like royalty staying here, I stayed in the Khaleej suite which has lots of space separate loving area and a lengthy balcony, this room comes with butler service and hats off to the butlers who were very attentive. Mini bar has free soft drinks. Some tips book the airport transfer through the hotel this way you are met... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Sarina, It was an absolute pleasure to welcome you to Emirates Palace in May. Thank you for taking the time to write a kind review of your stay in a Khaleej Suite. I am delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu... More

Stockport, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

what a fantastic hotel, stunning building, great staff, unbelievable food , great rooms and the lazy river was so relaxing , if you are looking at this hotel , stop looking and book it ! They have cycles to use free of charge,and the grounds are beautifully cared for.

Was this review helpful? Yes
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Mrs. Keating, It was a pleasure to welcome you to Emirates Palace last month. Thank you for taking the time to share your kind feedback. I am happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager More

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Additional Information about Emirates Palace

Address: West Corniche Road, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Emirates Palace 5*
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Also Known As:
Hotel Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Hotel Abu Dhabi

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Abu Dhabi #3 On the Beach Hotel in Abu Dhabi #3 Family Hotel in Abu Dhabi #3 Spa Hotel in Abu Dhabi #4 Luxury Hotel in Abu Dhabi #12 Business Hotel in Abu Dhabi
Hotel Class
Number of rooms
394

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