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All 116 Abu Dhabi hotels

Emirates Palace

5.0 of 5 Hotel   |   West Corniche Road, Abu Dhabi, United Arab Emirates
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Emirates Palace
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Ranked #5 of 116 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 3 days ago
Daz_8 Melbourne
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1,466 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed yesterday NEW

We were 3 of us, with the expectation of having an amazing break with a coffee and some bites. Will briefly write what went wrong: a glass (poor itself) has ben served dirty of lipstick, our chicken sandwiches took thirty-five (35!) minutes to be served -one was stuffed with kinda mashed chicken and the other with sliced meat, french fries... More

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Melbourne
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing hotel, felt like royalty the entire time during our stay. The kids were looked after, the kids club was fantastic, the pools and other outdoor activities such as the camel rides, beach area, volleyball, enterntainment etc was superb. The room was exceptional, spacious, clean, probbaly the best carpet i have ever walked on (so smooth and soft), great bed,... More

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Senior Contributor
23 reviews 23 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is pure luxury , rooms are big and grand , love butler service hotels pools and free camel rides on beach , their are a lot of empty huge hallways in this hotel feels like a true palace it's so big and only has 400 rooms roughly which equates too feeling like the hotel is fairly empty when... More

Was this review helpful? Yes 2
Melbourne
Contributor
18 reviews 18 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently visited Palace Abu Dhabi on recommendation of our driver. First impression - the opulence on display. All tasteful and no bling. Luxury through and through. Gold leaf cappuccino Wow! Most expensive cappuccino ever had but worth it just to say that had that experience. Walked through the entry and lobby impressed with the historical artefacts on display.

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Best Hotel and service in Abu Dhabi! Be prepared to be pampered, spoiled, eat and drink well, have a butler, and everything else you can expect in a palace!!!!! The Hotel is beautiful and huge!!!! We are definatelly coming back, it is worth the price!!!!

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Sabrina, Thank you for taking the time to write a kind review of your stay with us this month. I am happy to hear that you had an exceptional experience at the Palace, and would like to extend our sincere congratulations on your wedding anniversary. We hope to have the pleasure of welcoming you back to the Palace soon.... More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Palace for a weekend with group of friends. We are all live in Dubai and know what 5* really is. Booked the Emirates Palace as we had heard it was 6* or 7*. On arrival, first thoughts wow, the drive up to an amazing building truly palatial. We checked in late in the evening and were welcomed... More

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Dipeshmak, Thank you for taking the time to write a thorough review of your stay. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I have noted your comments on our lack of attention to detail in some areas, and will brief my team accordingly.... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed at this property this past weekend. Maria Marta ensured our 3 young children were pampered with personalized goodies upon arrival, and also had a cake ready for me in our room as we celebrated my birthday. The hotel is nice, and reservations really goes out of their way to make the stay as memorable as... More

Was this review helpful? Yes 2
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Shams, Thank you for taking the time to share your experience at Emirates Palace. I am very sorry to read that our culinary offerings did not meet your expectations, as this is contrary to what we are known for. I will discuss your feedback with my culinary team. I am happy to hear that Maria was able to pamper... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We were left a little disappointed with our stay at the palace. We had luxury airport transfers which were wonderful, the room was nice and the bed very comfortable, however I accidentally booked as a UAE resident and was then charged a foreigner rate which was double. The room was bit worth double the price. I was woken at 430am... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share a review of your stay with us. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback of guests such as yourself. I have noted your comment on the call that was diverted to your room at 4:30 am, and do apologize... More

1 review
3 of 5 stars Reviewed 1 week ago

We stayed only for a night to attend the David Blaine show so it may not be sufficient to judge the place but one thing for sure is the Palace won't wow you. Yes the lobby's, the hallways, the facilities are extravagant (which may or may not impress you) but the rooms (we stayed in a pearl room) and the... More

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HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Ziad, Please accept my sincere apologies for what you have experienced during your stay. I am surprised to hear of your experiences with unfriendly service, unprofessional staff, and the inconveniences in your room. This is not a reflection of the service we hold ourselves to, and I do apologize on behalf of my team. I would like to thank... More

Dubai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for 2 nights for a very special occassion - our anniversary. During the whole stay we wished we booked elsewhere and couldn’t wait to leave. There were countless faults in the service we couldn’t write everything down. Some of them: 1. We requested early check for 12:00 and were assured to be given priority. We arrived at 13:30... More

Was this review helpful? Yes 4
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Luka, Please accept my sincerest apologies for what has happened during your stay. I am very sorry to read that your stay with us did not meet your expectations, and I thank you for bringing the various points to my attention so that we are able to continuously work on improving our level of service. Sincerely, Holger Schroth General... More

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Additional Information about Emirates Palace

Address: West Corniche Road, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Emirates Palace 5*
Number of rooms: 394
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Also Known As:
Hotel Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Hotel Abu Dhabi

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