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Mafraq Hotel

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Mafraq | Sheik Maktoum Bin Rashid Road, Abu Dhabi 6770, United Arab Emirates
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Mafraq Hotel
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Mafraq Hotel
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128 reviews from our community

Traveler rating
    37
    57
    19
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    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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mirrorcrax
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Al Mafraq means cross roads in Arabic and the location is indeed close to several main roads leading to Al Ain, or Western Region or Mussafah or Dubai. It is also at the cross roads of performance. Meaning there are no bells or whistles to catch your attention, staff are friendly and nice but not all of them and not... More 

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Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This is a hotel without much going for it other than price. The rooms are OK but a little tired and need of a facelift. We only stayed one night so did not get chance to visit the pool. We ate at Burlington Grill which had atrocious service, the wait staff did not even know the menu, I had to... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 24, 2015

we booked two rooms,as we had kids with us. We checked in late and were hoping to have room side by side. However the gave us rooms across the hall, and far away from the elevator with three young kids. On top of that the rooms were smoking. The rooms are average but I would suggest that you avoid this... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 19, 2015

I have visited this hotel March 2015 The service is not to 4 star hotel Rooms are clean and nice The facility is good In reception there is only one employee to serve It's good for only staying for one night not more than this I didn't eat on this hotel so I don't not how to rate this item

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Gorzow Wielkopolski, Poland
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

The hotel and the facility are very nice. Outdoor swimming pool and many different activities will satisfy most of the people. The restaurant and food are also nice. If you have a car - it takes only about 15 - 20 minutes to go to Abu Dhabi. About 15 minutes from the airport, so it is a good idea to... More 

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Andrzej K, Greetings from Mafraq Hotel. Thank you for giving us the opportunity to be your host while you are in Abu Dhabi and sharing your positive experiences through Trip Advisor. We are thrilled knowing that you enjoy your stay though it was a brief one. Once gain thank you and we hope to welcome you back on your... More 

Abu Dhabi, United Arab Emirates
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed at the Mafraq Hotel with my family for a night recently. The rates were pretty good for a 4 star hotel. My detailed review below:- Concierge staff are very friendly and the set up also is very nice. A bit of confusion was there while checking in because eventhough I had booked the room with breakfast option, the staff... More 

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Baiju80, Warm greetings! Thank you for writing and sharing your thoughts about Mafraq Hotel with other travelers through Trip Advisor during your recent stay. It is good to know that you and kids had great time although at first there was a little confusion on your booking. Also, I take note your comments about the cleanliness of the balcony... More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

My husband booked this budget option about 4 months in advance and I took one look at it online and decided I wanted more of a resort hotel for our family with 3 children (aged 12, 10, 7). After a bit of research I found the beach-front hotels I fancied were going to cost about 3x the price of this... More 

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Tanya, Greetings to you and your family! Thank you for sharing your happy experience to other travelers at Trip Advisor. Family is our top priority at Mafraq Hotel; we have allocated varieties of recreational facilities for kids to enjoy throughout their stays. We have also different themed restaurants according to our guests needs. It is our delight to know... More 

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2014 via mobile

Great location for the Grand Prix with free shuttle service. Excellent restaurant for food, though wine menu lacking. Concierge outstanding - due to a transfer error, hotel drove us to Dubai airport. That travellers is customer service. I highly recommend this hotel.

Was this review helpful? Yes 1
Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear William, Greetings from Mafraq Hotel! Thank you for writing your great experiences during your recent stay at Mafraq Hotel. Grand Prix is one of the major sporting event here in Abu Dhabi and we are happy to share that our Hotel is located nearby. Thank you for appreciating our extra mile of service by dropping you to Dubai airport... More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 29, 2014

Sometimes, it is sore to look for a 4-Star hotel near an international airport, most places are very noisy. That’s why I prefer to go a couple of Miles away but yet in reach and I picked Mafraq Hotel to stay. What a good choice this was, it is ideally located on Highway near the Abu Dhabi International Airport, idyllic... More 

Was this review helpful? Yes 1
Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Maheen, Greetings from Mafraq Hotel. Thank you for posting your positive remarks at Trip Advisor. We are so delightful reading your happy moments while staying at our Hotel and we are excited to welcome you and your family back soon. Best wishes, Mario Scotto More 

Melton Mowbray
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 25, 2014

Room was ok, a little tired, does need a good deep clean. Pigeons still problem on balcony, didn't go out there as furniture was dirty with poop. Breakfast buffet and evening buffet was enjoyable, good choice of food, friendly staff. Concierge wasn't particularly accurate on his information but nothing too critical. We enjoyed our stay, I would stay again but... More 

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Cathie, Thank you so much for choosing Mafraq Hotel as your home while you were in Abu Dhabi. I am delighted to hear you enjoyed our buffet offerings and the services our friendly staffs have rendered to you. I take note all your constructive comments. Together with my managers, we will review and take necessary actions for improvements. I... More 

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