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All 116 Abu Dhabi hotels

Mafraq Hotel

4.0 of 5 Hotel   |   Mafraq | Sheik Maktoum Bin Rashid Road, Abu Dhabi 6770, United Arab Emirates
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Mafraq Hotel
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Ranked #62 of 116 hotels in Abu Dhabi
A recent review
3 of 5 stars reviewed 1 week ago
Laura M
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98 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here NYE with the other half and have to say was disappointed with the room the balcony had bird droppings all over it. The room itself was basic. We opted for the buffet which was good value drinks included too. The entertainment was pretty bad but the staff were excellent.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We had booked 2 rooms during our stay as were 2 families. We requested for rooms on the same floor, which was arranged without any hassle. Hotel was very clean and well maintained. Although Check in was delayed by 30mins,which I believe could be due to the holiday rush. But this was all made up with the other facilities the... More

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Doha, Qatar
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is quite far from Abu Dhabi, parking is free, we asked for an ice bucket which they charge for (ridiculous)and took ages to bring they didn´t want to accept credit cards for the ice or foreign currency or charge it to the room(not to mention the waiter was quite rude about it).. The rooms are quite modern and... More

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Abu Dhabi, United Arab Emirates
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014

I was asking for a regular room but the only one was available is the suite .. It was quite expensive comparing to the level of the room and the services (around 1500 AED) although it's quite big space but it has a smoke smell while I asked for nonsmoking room .. The room service is slow and the food... More

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11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

Mafraq Hotel is good if you want to visit anybody in the Mafraq hospital or in Baniyas Area. The prices are good and the hotel was clean. However, one important point is, don't book the hotel if you wake up easily from loud sounds. This hotel has extremely loud room doors - means when the room doors of anyone on... More

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Leeds, United Kingdom
15 reviews 15 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

The staff at the hotel were very helpful, and the pool was lovely. However the location of the hotel is not great, and it cost us quite a bit in taxis to get around. Another disappointing thing was that we were looking forward to visiting the steak restaurant for a meal, however the only restaurant open was one serving an... More

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1 review
3 of 5 stars Reviewed July 18, 2014 via mobile

Our first room had a horrible view, I can deal with that. However, I asked to be moved due to the loud noise coming from the hall way. When I was moved, I discovered was sickening the bathroom had feces smudged all over walls...GROSS!!! I then asked to speak to a manager, which he promptly arrived. He offered to move... More

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Lisansr, Thank you for taking the time to provide your feedback on Trip Advisor in regards to your recent stay with us. It is certainly not our intent to disappoint our guests; upon reading your comment I truly understand the inconveniences have caused you. With this, on behalf our team, please accept our sincere apology. Furthering the investigation on... More

Abu Dhabi, United Arab Emirates
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 17, 2014

excellent rooms (price / performance) , nice pool area , good Restaurants , bar not nice . Location for Abu Dhabi visitors far from the city but central location to visit Dubai , Abu Dhabi ,Al Ain .Stuff give good service . Shuttle service to Abu Dhabi shopping and the public beaches.

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Dear Saltie2, Warm greetings from Mafraq Hotel! Thank you for taking the time to provide your feedback on Trip Advisor. It was a great pleasure knowing that you are satisfied with our product and services. Furthermore, we appreciate your positive comment with regards to your delight on our facilities and its great value for money you have paid. We hope... More

Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

Staff were very friendly and accommodating. It was a staycation for us as a family and on check in we were impressed with the attention given. Huge pool for the kids to just run around(shallow end) and swim. Rooms were modern considering the look of the exterior of the hotel. It was a pleasant surprise. As were about to leave,... More

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Mafraq-Hotel, General Manager at Mafraq Hotel, responded to this review

Deer Reefer2014, Greetings to you and your family! Thank you for the positive feedback shared through Trip Advisor during your last visit at Mafraq Hotel. I will surely convey your inspiring messages to our team. We wish you a safe trip and see you on your next vacation to Abu Dhabi. Regards, Mario Scotto More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

Value for money and staff awesome rooms very clean tho having to walk to health club to get pool towels??thats a first and very odd that they can't be placed around pool like every other hotel and laundry is very expensive can get it same day at a quarter of the price inc pic up and delivery from outside 😄

Was this review helpful? Yes 3
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Additional Information about Mafraq Hotel

Address: Mafraq | Sheik Maktoum Bin Rashid Road, Abu Dhabi 6770, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mafraq Hotel 4*
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Also Known As:
Ramada Abu Dhabi

51 photos of this hotel

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All traveler photos (26)
Pool/beach area (2)
Hotel & grounds (9)
Dining (4)
Room/suite (4)
View from room (2)
Family/play areas (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (26)
Hotel & grounds (5)
Room/suite (9)
Dining (4)
Pool/beach area (4)
Business center/function rooms (4)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Best Value Hotel in Abu Dhabi #51 Luxury Hotel in Abu Dhabi
Hotel Class
Official Description (provided by the hotel)
Mafraq is a four-star independent hotel situated in the heart of the Mafraq, away from all the hustle and bustle of the city. The hotel is ideally located a mere 20 minute drive to Abu Dhabi city centre, 10 minutes from Abu Dhabi International Airport, 20 minutes from Abu Dhabi National Exhibition Centre, 20 minutes from Yas Island and an hour's drive from Dubai.The property provides warm minimalist indulgence with well thought-out finishing’s, facilities and food and beverages outlets.The subtle tones and simple lines of the hotel is mirrored by the humble approach the hotel takes to delivering a quality modern product built on strong customer service.Mafraq Hotel offers 250 modern deluxe rooms and suites boasting tranquil garden & pool views, and is well equipped with in-room amenities and facilities such as:•24 hours room service•IP telephones with bathroom extension•Wire/wireless with high speed internet access in guest rooms•Free complementary Tea & Coffee making facilities•Interactive 32” LCD Sony TVs with satellite channels, alarm clock, weather & news feed•Well-supplied mini bar•Iron & Ironing Board•Free in-room electronic safety box•Daily complimentary water•Laundry services•Swede Dreams 5 star mattresses•Pillow Menus ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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