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All 116 Abu Dhabi hotels

Ritz Carlton Abu Dhabi, Grand Canal

5.0 of 5 Hotel   |   Al Maqta Area | PO Box 91888, Abu Dhabi, United Arab Emirates
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86%
Ranked #21 of 116 hotels in Abu Dhabi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sybaritus Muscat, Oman
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  • Reviews (269)
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269 people have reviewed this hotel

Traveler rating
    175
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Muscat, Oman
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We initially stayed in a 2 bedroom villa, which is ideal for children (garden access) and good for entertaining (outdoor terrace). However, the rooms were on the small side. Also, insects were prevalent outside, and while understandable due to the surroundings, it made spending time on the terrace and in the garden uncomfortable. Due to these reasons, we moved to... More

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Manama, Bahrain
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night in a villa with four friends for a concert in May. The hotel was nice, but not much beyond that- in general, service to the villa was slow, which while understandable due to villa's location from the main hotel building, it was frustrating. The butler service that supposedly came with the villa was non-existent,... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Amazing hospitality at every level from chefs to front desk staff were fantastic.....The chefs Mohammad and his team catered to very strict dietary requirements. The coffee shop was awesome with very attentive staff to make each guest feel welcome and at home.....

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Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

We are always happy when guests choose our hotel, and furthermore are honored if they have been pleased with their stay at The Ritz-Carlton Abu Dhabi. I was very happy to learn how much you enjoyed your visit with us and would like to thank you for letting us know how impressed you were with the various staff and our... More

Dubai
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent a weekend mini break here. We got a fantastic deal which upgraded us to a suite. Rooms very well designed and comfortable. Really good size. Lovely pool and pretty setting despite this being a city hotel. Staff very friendly and helpful. Only downside is that it was Ramadan so food offerings were limited. Food quality was not the... More

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Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

It was a pleasure to have you at The Ritz-Carlton Abu Dhabi and we thank you for taking out time to share your feedback through Trip Advisor. I am happy to learn to you were very happy with your overall experience, rooms and the service. Your feedback on wifi and food will be reviewed to see how we can improve... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in the Ritz Carlton in July and it was the best hotel we have ever stayed in. From the time we stepped out of the taxi to our farewell we felt like royalty the whole time we were there. ALL THE STAFF were amazing and the hotel has everything you could want. Our main reason for visiting Abu... More

Was this review helpful? Yes 1
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Our appreciation for your wonderful review. Thank you very much for the nice comments about your stay at our resort as they will serve as great encouragement and motivation to our team. We will share the compliments with the rest of the associates so they know that their dedication and hard work do not go unnoticed. It was also great... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stay for a short weekend break,it was totally fantastic. Nothing but best to describe the executive suite that i have. No doubt about the rooms and the building. Everything are presented its 5* hotel chain. But what make it 6* is the services and the ladies and gentleman of the hotel. Upon check in we greeting warmly by the... More

Was this review helpful? Yes
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Please allow me to thank you for a wonderful review you have put for us during your stay at Ritz-Carlton Abu Dhabi and for letting us know how impressed you were with your suite and service from our Ladies & Gentlemen. The entire team would be thrilled to hear your kind comments. Such kind words about the staff being great... More

Abu Dhabi, United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a weekend break, check in was fast, rooms ready, all as requested, clean and has all facilities required. The pool very big with a lovely view, staff very friendly, nice kids faciities. Breakfast buffet was not really special. Just to note in-room dining is somehow overpriced.

Was this review helpful? Yes 1
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for the brief however very lovely review about your recent stay at Ritz-Carlton. Your kind words about the staff being and the facilities make us feel appreciated. These wonderful comments will give us encouragement to always do the extra mile in taking care of our guests. I have noted your comments on the pricing of In Room dining... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

i have stayed here 3 times now and will be going back again in november. all the staff are fantastic and hotel and facilities are excellent. the pool and beach area is clean, no spotless and the pool boys that attend to you are amazing, one guy Suresh gave us 7 star service taking care of us all day. the... More

Was this review helpful? Yes
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Dear Mr. Hill, On behalf of Ritz-Carlton team, please allow me to say 'thank you' for the very nice review that you have kindly wrote about the hotel. It is always a pleasure to have a guest chooses to experience us for the first time, however more rewarding if the guest chooses to return for the second and third time... More

San Salvador, San Salvador, El Salvador
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Since I arrived to the hotel all the staff was very attentive and really kind receiving me, upon my check in everything was very smooth and I'd like to thank to Diego Esquivel for the way he received me and the room that he reserved for us was even more of what I could expect, it was an excellent detail... More

Was this review helpful? Yes 1
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for your wonderful feedback about your stay. It is our philosophy to ensure that we provide our guests with the highest standards of products and service and continual monitoring of guest comments is vital for our continued success. We were delighted to know that you enjoyed your visit. It is always a pleasure when guests take the time... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The first impression of the Ritz in Abu Dhabi is jaw dropping as you approach the large arches with The Ritz-Carlton sign flying above. It is a beautiful gigantic masterpiece. As you drive up the long drive to the hotel you are surrounded by lush green landscaping and lovely chalets. Entering the lobby is magnifacant. It is grand to say... More

Was this review helpful? Yes 1
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for sharing with us your amazing experience about your recent stay with Ritz-Carlton Abu Dhabi. I have read with pleasure your positive comments about your overall experience and that we were able to provide you a tranquil and relaxing break. Your remarkable praises to the team will surely will be shared with them. It will be a great... More

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Additional Information about Ritz Carlton Abu Dhabi, Grand Canal

Address: Al Maqta Area | PO Box 91888, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ritz Carlton Abu Dhabi, Grand Canal 5*
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269 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Spa Swimming Pool
Hotel Style
#10 Romantic Hotel in Abu Dhabi #11 Spa Hotel in Abu Dhabi #12 On the Beach Hotel in Abu Dhabi #20 Business Hotel in Abu Dhabi #20 Luxury Hotel in Abu Dhabi #21 Family Hotel in Abu Dhabi
Hotel Class
Number of rooms
532

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