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Ritz Carlton Abu Dhabi, Grand Canal

5.0 of 5 Al Maqta Area | PO Box 91888, Abu Dhabi, United Arab Emirates
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Certificate of Excellence 2014
Ritz Carlton Abu Dhabi, Grand Canal
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Ritz Carlton Abu Dhabi, Grand Canal
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396 reviews from our community

Traveler rating
    254
    86
    34
    17
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Costa Rica
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the hotel for two nights in a short visit to Abu Dhabi, this is an excellent hotel with very good and professional staff. Our room was at 5th floor with two balconies with great view, very smart room, neatly presented. The hotel lobby is grand and elegant. The hotel is coviniently located just in front of the... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for one week and during my journey I felt as a king. My room was very big and cleaned. The staff was professional,patient,gentle and prepared for every exigency I needed. I used the gym every day during my journey and I always found it in perfect conditions. The kindness of the staff was fantastic,I had... More 

Was this review helpful? Yes 3
Gloucester, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Ritz Carlton Grand Canal is by any standards a large hotel. Get a distant room and it's a good 10 minute walk. The hotel seemed almost 100% business guests and it's somewhat remote location and high prices make it less suitable for visiting tourists. The Ritz Carlton also commits one of the most heinous hotel sins by charging for in... More 

Was this review helpful? Yes 2
Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for taking the time to give us your feedback of your recent stay with us, I am very sorry to read that your experience did not meet your expectations and we couldn’t deliver an exceptional service and product, I would appreciate if you give me the opportunity to be in touch with you, if you could afford the... More 

Riffa, Bahrain
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Ritz during the Abu Dhabi F1 week but i was very disappointed with the hotel as i felt not staying the Ritz and the Ritz standards. very poor room service with aluminium foil rapped around the plates (NO PLATE COVER). the outlets are empty, the pool bar closes at 7pm. charging for the internet 60 UAE... More 

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Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for taking the time to give us your feedback of your recent stay with us, I am very sorry to read that your experience did not meet your expectations and we couldn’t deliver an exceptional service, I would appreciate if you give me the opportunity to be in touch with you, if you could afford the time please... More 

Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent our anniversary here and to celebrate, booked a suite at this hotel. The hotel itself is fantastic..several restaurants and cuisine, fabulous rooms and excellent amenities. Beach is very nice. Expensive Paid Internet (even when booking a suite) is a no no in this day and age... Especially when the hotel across the canal offers free wifi to any... More 

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Ritz-CarltonADGC, General Manager at Ritz Carlton Abu Dhabi, Grand Canal, responded to this review

Thank you for sharing with the Trip Advisor community your recent stay at The Ritz-Carlton Abu Dhabi. I appreciate you took the time to enlist the people and experiences that left a good impression and also to point our room of improvement I’m sorry to read that we didn’t deliver what was expected, on behalf of the entire team receive... More 

Watford, United Kingdom
Reviewer
3 reviews 3 reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a very enjoyable visit and have no hesitation in recommending . Do consider an upgrade to the Club lounge facility as it is marvellous and really cost effective with superb staff to make your stay a memorable one. We look forward to arranging another visit as soon as time permits.

Was this review helpful? Yes 1
Bedford, United Kingdom
Top Contributor
130 reviews 130 reviews
36 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fourth time a Ritz Carlton in last couple of years. Never fails to impress. Facilities spotless and faultless. Service impeccable and flexible. I love the way staff are trained to spot habits and preferences. After the first time, they know my favorite table and which coffee I like to drink. They remember me and my little preferences. Amazing. Recommended... More 

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience at the was nothing less than fantastic from the first minute to the last. Wonderful gracious service with every encounter. The gym staff in particular, Ivica, was knowledgeable, helpful, attentive, and motivating. One's fitness level does not need to degrade while staying in paradise. Another entity worth noting was the the Club Lounge and international staff. All were... More 

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Abu Dhabi
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My experience was great handled by the great stuff there specially Rixos from the Event Management and the concierge supervisor nice lady whom unfortunately don't remember her name, both of them were great in satisfying their customers and making them feeling special. It was a big event and I was the organizer and both of them were of great help.... More 

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room is opulent and plush, as was expected of the brand. Service from staff was excellent. Breakfast buffet also excellent - great selection. Hot water in the bath / shower was cold though. Worth checking when you arrive so it can be fixed before shower time! +/- 20 min drive from Yas Marina Circuit / Ferrari World. A great alternative... More 

Was this review helpful? Yes 1
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Additional Information about Ritz Carlton Abu Dhabi, Grand Canal

Address: Al Maqta Area | PO Box 91888, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ritz Carlton Abu Dhabi, Grand Canal 5*
Number of rooms: 532
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Hotel Style:
#15 Spa Hotel in Abu Dhabi
#16 On the Beach Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#18 Business Hotel in Abu Dhabi
#27 Luxury Hotel in Abu Dhabi
#27 Family Hotel in Abu Dhabi

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