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Holiday Inn Abu Dhabi Downtown

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Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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1 room 1 adult
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Holiday Inn Abu Dhabi Downtown
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166 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My Mom came to visit us in Abu Dhabi and we selected this hotel from the combination of hotel location, previous experience of price-service relation, but also because of the room cleanness and very friendly personnel.

Helpful?
1 Thank Jens S
Manila, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

stay in holiday in it was very excellent convenience and comfortable because from the reception up to the cleaner was very friendly specially to ms renneth and to her supervisor ms. edna very thank full to them to assist us and very friendly every time that we need something. The room was very okey everything. if i hae a friend... More 

Helpful?
Thank elmer s
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 6 days ago NEW

i was very happy for the service here in holiday inn abudhabi downtown.. this is my first time to stay here.. House keeping is excellent when it comes in cleaning the room.. Ferdie done a great job.. Also Edna was very approachable and smiling is good vibes for my morning.. i will comeback here again thanks Holiday inn for the... More 

Helpful?
Thank Rolando M
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Rolando, Thank you for your kind review. There is no greater satisfaction than receiving kind words about the service from a valued guest. We are thrilled that your first stay in our hotel is the start of many more stays to come. It is heartwarming to read the highlights of the genuine and friendly attitude that you have experienced... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Holidayinn is the place where customers can find relaxation and peace mind during residency. I prefer to stay at holidayinn for many reasons: Location in the heart of town Close to all famous shops and markets. Ease to find transportations. Hospitality from staff and luxurious place and comfortable beds with room services. Also, I would like to highlight especially at... More 

Helpful?
Thank Akram D
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Akram, Thank you so much for your comment. We are delighted with your comments about the sense of relaxation that you experienced in our hotel. It is great to hear that our team member Rowena was able to create such great memories for you. She is truly a star in our industry who goes the extra mile to make... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Good location and welcoming staff. Room service is excellent thanks to Pradeep Singh. The newly renovated rooms are very good. Bed is very comfortable. Reception staff is very professional and helpful

Helpful?
Thank Hafeez A
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Hafeez A, Thank you for taking the time to write a review of your stay at Holiday Inn Abu Dhabi Downtown. We are delighted to read about your enjoyable stay. Thank you for highlighting the hospitality that you have experienced here. We look forward to having you back in the near future. Kind Regards, Guntra Lipska Director of Marketing... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised with the prompt service that we got from the start, my emails were answered the same day that I sent them, the hotel went out of their way to accommodate us, we had a late flight and they allowed us to check out late without charging extra for it, the concierge was extremely helpful and arranged... More 

Helpful?
Thank Eben B
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Eben, Thank you for taking the time to write a review of your stay at Holiday Inn Abu Dhabi Downtown. We are delighted to read about your enjoyable stay. Thank you for highlighting the hospitality that you have experienced here. We look forward to having you back in the near future. With very best regards, Cedric Gaillard General Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been Visiting Holiday Inn for almost 1.5 Year very frequently. I became member of IHG reward program too. Even though its business / official trip, end of the day, you feel home & rest assured. Just a ring, you get immediate response. Hotel is renovating & new look of interiors is awesome. When we video chat with family... More 

Helpful?
Thank Veeramani K
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Veeramani, Thank you for your patronage and for taking the time to write a review of your stay. We think you had a great summary of what our hotel is all about: attentive and professional staff, clean rooms, well-equipped amenities and perfectly located in the center of the city. We truly appreciate your kind words and we will definitely... More 

Sofia, Bulgaria
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is super for the price. In the center of the city. From the bus station you can walk or take the taxi for 8 dir.The rooms are small but very clean. You can choose smoking or non smoking room.Swimming pool with sauna and sport center.The breakfast is fantastic! On the reception the people are super helpful. There are... More 

Helpful?
Thank willyprager
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear willyprager, Thank you for taking the time to write a review about your stay. It is fantastic to know that our central location, clean guestrooms, and hospitable team members contributed to your great memories of our hotel. We are delighted that our efforts have made your stay an unforgettable one, and we look forward to welcoming you back soon!... More 

Pune, India
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was good. Well maintained. I liked the complimentary dates and coffee served at the lobby. The service was good, I would like to mention that Mahesh , who handled our room did a very good job. Taxis are easily available at the entrance, and good restaurants are just a few minutes away.

Helpful?
Thank Armaan7887
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Armaan7887, Thank you for writing a lovely review. We are thrilled that you enjoyed many features of our hotel, including complimentary dates and coffee, central location that is easily accessible to anywhere. Additionally, it is wonderful to hear about the unparalleled service you received from Mahesh. We will share your kind words to him and we are sure he... More 

Durham, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

some of the staff struggled to understand the requirements , but the room was very good, the bars were fine, all be it a few smokey corners . The food was mostly ok, we could do with more western food on the buffet, but the curry was really nice

Helpful?
Thank PaulG5555
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear PaulG5555, Thank you for taking the time to write a review. We are elated to know that you found our guest room to be accommodating. It is also gratifying that you enjoyed the curry, your kind words will be shared with the kitchen team. We truly appreciate your suggestion of adding more Western food and we will review with... More 

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