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Holiday Inn Abu Dhabi Downtown

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Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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Holiday Inn Abu Dhabi Downtown
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Holiday Inn Abu Dhabi Downtown
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    94 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (19)
    Date | Rating
    • English first
    • French first
    • Italian first
    • Portuguese first
    • Russian first
    • Any
    English first
    • All months
      (94)
    • Mar-May only
      (29)
    • Jun-Aug only
      (15)
    • Sep-Nov only
      (11)
    • Dec-Feb only
      (39)
    All months
    1 review
    4 of 5 stars Reviewed 4 days ago NEW

    Was checked in to this property for 4 days. The staff is very prompt and eager to help you out. Made friends with a very warm and friendly house keeping staff `Allaudin`. Overall a good experience. Rooms cud be a lil more spacious though.

    Was this review helpful? Yes
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear yogesh K, Thank you for the wonderful review of your 4-day stay at our hotel. I am thrilled that you thoroughly enjoyed your stay. I will also let Alauddin know that his assistance was recognized and appreciated. Your positive feedback makes me believe that we are successfully providing our guests with unforgettable memories. I hope this positive experience will... More 

    Chennai
    Level Contributor
    37 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 1 week ago

    I stayed recently at this hotel and they had two different types of rooms, I picked a standard one and the rooms were excellent. Their breakfast was also good and hotel is in a easily commutable place. Staff was courteous and enjoyed my stay. Since It was a business trip for 3 days, I could not spend much time at... More 

    Was this review helpful? Yes
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear KSSkanth, Thank you for taking the time to share your positive experience with us! It is our honor to provide our guests with the best services as we promise. We are glad that you had an enjoyable stay with us and we wish you will have more time exploring our hotel on your next visit! With very best regards,... More 

    Abu Dhabi, United Arab Emirates
    1 review
    4 of 5 stars Reviewed 1 week ago

    Great spot in the downtown.Very helpful staff.Good service.House keeping is very good.Alauddin of housekeeping department does an excellent job daily.I recommend this hotel to any traveller to stay in Abu Dhabi.

    Was this review helpful? Yes
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear Norbert, It gives me great pleasure to read that your recent stay with us was made comfortable and enjoyable by our wonderful team members, in particularly Alauddin from the housekeeping department. I will definitely share your high praise with him. Thank you and we are looking forward to welcoming you back soon! With very best regards, Cedric Gaillard General... More 

    Milan, Italy
    Level Contributor
    72 reviews
    43 hotel reviews
    common_n_hotel_reviews_1bd8 82 helpful votes
    5 of 5 stars Reviewed 1 week ago

    This is only my second stay in my life in a Holiday Inn property despite being a Spire Ambassador and I am so positively surprised by the recognition and benefits of my status that I haven't received before even in hotels that cost 10 times. In so many properties you have to ask and beg despite entrusting their group with... More 

    Was this review helpful? Yes 1
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear valued guest, We cannot thank you enough for your wonderful review. Recognizing the status of our valued guests is highly important to us, and we appreciate you taking note of our efforts. To hear that you have enjoyed excellent stays at our hotel is fantastic. It was a pleasure to be of service to you and it brings us... More 

    Germany
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    Absoluteley clean, comfortable rooms, very good matresses, quiet floors. Unbelievable friendly, polite and very well trained staff! From the bellman to the housekeeping dpt to the waiters everyone smiles and seems to be in good spirits at all times. Especailly the ladies and gentlemen at the reception greet very guest with great respect, wonderful manners, are cheerful and very helpfull... More 

    Was this review helpful? Yes 1
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear Katja, Thank you for sharing the wonderful review of your stay. I truly appreciate your kind words toward our team members. I will let my team know that their efforts were recognized and you were very satisfied with the service. We never stop trying to ensure that every guest request is fulfilled, and it is motivating when it is... More 

    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    I stay often at Holiday Inn Abu Dhabi Downtown.....its the best hotel in Abu Dhabi.... The reception staff is very well mannered .....especially Miss Anam Ali...& Bhel...are very charming & gives a warm welcome everytime i visit this hotel....everything is wonderful & superb here.....the hotel staff is very good & friendly....& the bars are very good....I would recommend this hotel... More 

    Was this review helpful? Yes 1
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear Kshitiz, It is rewarding to read that you had a positive experience that we have proudly promised to all of our valued customers. I truly appreciate your feedback and I will share it with the team for their great efforts in making customers happy. Thank you for the recommendation and I look forward to welcoming you back soon! With... More 

    Bengaluru (Bangalore), India
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    Hotel is good and its in the centre of the city wherein you can go for shopping.All the amenities are good in the hotel. The services is very good and staff is very helpful. I had a communication with the room service person Mr. Mahesh and he is very helpful and speak politely. Its a wonderful atmosphere @ Holiday Inn.

    Was this review helpful? Yes 1
    AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear "Darapu2015", Thank you for choosing Holiday Inn Abu Dhabi Downtown and for taking the time to write a review of your stay. We are happy that you had an amazing stay overall. We are pleased with your feedback about our staff which we really take great pride of. Thank you and we look forward to welcoming you back in... More 

    1 review
    4 of 5 stars Reviewed 2 weeks ago

    This is a very good hotel located in the center of the city. The service is very good and all the staff is very helpful. The room services is very very nice and cooperative. The rooms are good and very large. Superb comfort.

    Was this review helpful? Yes
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear Ashish, Thank you for taking the time to write a review on Tripadvisor. It is fantastic to know that our central location and comfortable room made your stay a very good experience. It is also wonderful to know that you enjoyed the service delivered by our helpful staff. I hope this experience will entice you to come back to... More 

    Abu Dhabi, United Arab Emirates
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    My stay with Holiday Inn Downtown was excellent with perfect atmosphere and the location is perfect, easy access to all spots. Restaurants and other outlets service is good. Specially the house keeping is excellent (specially the credit goes to Mr. Allauddin from house keeping who really made my stay very hygienic. The Front office reception people always with a smiling... More 

    Was this review helpful? Yes
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear Ahamed, Thank you for sharing a review about your stay. I am thrilled that our central location, along with welcoming service from our team members, contributed to your successful stay at Holiday Inn Abu Dhabi Downtown. Thank you and I look forward to welcoming you back soon! With very best regards, Cedric Gaillard General Manager More 

    United Arab Emirates
    Level Contributor
    5 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    we had a iftar buffet yesterday for one of our close friend.The spread was superb with a wide variety of dishes in a wonderful atmosphere and we enjoyed it to the core.Would surely love to go back again.Special mention of Subash the ever polite and smiling F & B manager who went out of his way to make the event... More 

    Was this review helpful? Yes 1
    AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

    Dear LeeMuscat, Thank you for spending Ramadan Iftar at our hotel. It is wonderful to hear about the satisfaction you had with the atmosphere and the variety of good food. Additionally, I truly appreciate your special recognition of Subhash and Rodon. I will definitely share your compliments with them. Thank you again for all your feedback and I look forward... More 

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