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Holiday Inn Abu Dhabi Downtown

4.0 of 5 Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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Holiday Inn Abu Dhabi Downtown
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Holiday Inn Abu Dhabi Downtown
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8 reviews from our community

Traveler rating
    4
    2
    1
    0
    1
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1
Couples
0
Solo
0
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

- I have stayed here many times and enjoy staying in this hotel. - Great location and it meets all my needs. - Rooms are very clean, and if I have any issues I get them fixed in very little time. - Dining staff are great and very helpful. - Ms. Sylvia and Chris Pinto constantly ask about my stay... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear 282Tourist, I would like to thank you for taking time in writing a review and sharing your experience. Our aim is to ensure that our colleagues always place the customer first and are certainly empowered to take the right decision so to ensure a great stay. It is fantastic to read that you have enjoyed your stay with us... More

Heathfield, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had just spent 4 nights in the Holiday Inn Riyadh Meydah. This hotel cannot be compared. Checked in at 01:00am and checked out at 9:00am. On checking out was told I had stolen a cup!! Complete joke. I hadn't and the matter was dropped. The hotel rooms are getting a little tired but I had a good sleep and the... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear PaulsHolidays251170, I would like to thank you for taking time in sharing your feedback with us which I have discussed with the team. Please allow me to apologize for the inconvenience upon check-out and can assure you it was certainly not our intention to offend you by any means. Should you visit abu dhabi again, please do give our... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am now staying in Holiday Inn hotel downtown Abu Dhabi, i got poisoned yesterday night when I ordered dinner to my room: I ordered a club sandwich and lentil soup, woke up at night with severe stomach pain and vomiting and diarrhoea, called the reception at 5am asking for pain killer medication or a Dr, and the answer was... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Mrs Christellegh, I have read with much interest your feedback and would like to apologize for the inconvenience during your stay. While sharing the same with the executive team, we have identified areas for improvement as well as training with our colleagues which we have initiated immediately. I also believe that our Executive team had meet with you directly... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this property for 1 night, whilst in transit from India to Australia. From start to finish my stay was very enjoyable. The staff go out of their way to look after you and nothing is too much trouble for them. I need to make an exceptional mention to one gentleman, perhaps a concierge, he could not... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear 101010haze, I would like to thank you for taking time in writing a review and sharing your experience. Our aim is to ensure that our colleagues always place the customer first and are certainly empowered to take the right decision so to ensure a great stay. It is fantastic to read that you have enjoyed our room product and... More

Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed too many times in Holiday Inn Downtown Abu Dhabi (formerly Sands Hotel). Some of the reasons why I keep coming back are the friendly and reliable staff, the affordability of the room rates, personalized service, great amenities like restaurants, bars, swimming pool by the roof top and gym. They are continuously improving their services, for example.. the... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Capricorn27, I would like to thank you for taking the time in writing a review and will be delighted to share your feedback with the team. It is correct that in our efforts to further improve the property, we aim not only to renovate our rooms but also the facilities. Our aim is certainty to remain a familiar address... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Whenever I go to Abu Dhabi, I always stay at the Holiday Inn Abu Dhabi Downtown. I have stayed in other similar rated hotels in Abu Dhabi before, but then I found this hotel - previously Sands Hotel - and I will always stay there. The Hotel Staff are excellent - from the Front Office Manager Mr Gamal El Senoussy... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear William, On behalf of the colleagues mentioned but also the entire team, i would like to thank you for your review. As you rightly mentioned the hotel was only recently (01.01.14) rebranded to Holiday Inn Abu Dhabi Downtown. Our journey has only started and will continue the renovation of our inventory as well as our outlets to offer the... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Ive been there...done that...too much places...same drinks...same food...but the atmosphere this place gives me is nothing to compare...it gives u peace amidst the big bang sounds around u, not to mentioned the band are better here...happiness that u still remembers even after midnight...feels like my second home...thanks guys...to the meet and greet personnel who gives u a warm smile upon... More

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Anne V, I am delighted to read your review and by the same occasion to share it with our colleagues. We are of course proud to rebrand the hotel into Holiday Inn Abu Dhabi Downtown and aim to ensure that the hotel remains a Familiar adress with a brand new experience though. I also appreciate your feedback about our... More

Au Dhabi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

Since it was the hotel under the old name holiday inn and after that change to sands hotel and it come back to holiday inn I'm a guest in that hotel and I will never change this hotel as long as I visit Abu Dhabi becouse I feel like I'm really home by the 5 star service and the friendly... More

Was this review helpful? Yes 1
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Mohamed077, Greetings from the new Holiday Inn Abu Dhabi Downtown! I am delighted to read your review and while the great team that we have within our hotel remains, our recently re-branding to Holiday Inn makes our hotel even more special. We pride ourselves for providing a personable service as our team is certainly our biggest asset. Located in... More

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Additional Information about Holiday Inn Abu Dhabi Downtown

Address: Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Abu Dhabi Downtown 4*
Number of rooms: 257
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Also Known As:
Sands Hotel Abu Dhabi

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