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Holiday Inn Abu Dhabi Downtown

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Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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Holiday Inn Abu Dhabi Downtown
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Holiday Inn Abu Dhabi Downtown
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59 reviews from our community

Traveler rating
    34
    16
    6
    1
    2
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The experience that I had sitting my 10 nights at this hotel was very good. The property is staffed by a team of well trained and friendly hospitality professionals who worked hard to make my stay pleasant. Front desk staff Anna and Bhel were courteous, effective, and efficient from check in to check out. Any time I had a question... More 

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Frank A”, Thank you very much for your amazing review. We are speechless and heartened to read your positive feedback. It is fantastic to hear that the whole team members, from Anna and Bhel- the front desk staff, Emiily and Roy- the dining room staff, to Cedric - the CEO and his management team have left a strong impression... More 

Ramallah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am really impressed the service is very pleasing and people there are very kind my room has a nice view and the floor is very quiet. Zeeshan, my room attendant is a very nice person and a zealous worker

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Niveen_Tinah “, Thank you for writing about your experience with us. We are thrilled you had a wonderful experience during your stay at our hotel. We appreciate your mentioning how much the service and people here impacted your stay. In Holiday Inn Abu Dhabi Downtown, it is the people who make it happen. We will share your warm words... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Good room keeping by room attendants ZEESHAN and JONARD did a good room keeping job by properly replenishing the room toiletries,vacuum cleaning the carpets and cleaning the window pane ,furniture and offloading the trash bin as at when due from 9th to 27th March for room 715

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “mw4u2cl”, Thank you for taking time to write a review about your stay with us. We cannot express how wonderful it is to hear that you are satisfied with our service and your room was consistently cleaned and well attended. We will definitely let Zeeshan and Jonard know that their assistance was much appreciated. It was our pleasure to... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

this is my second time staying at the holiday inn downtown in abu dhabi. its a boutique hotel, which is well located to leisure and business districts. some of their floors look like they've been recently renovated. their service is commendable. there was an excellent front office manager, always calm and very helpful. found good service through their house keeping... More 

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “CSR111”, Thank you for the review of your recent stay at Holiday Inn Abu Dhabi Downtown. It is our pleasure to know our friendly team members played such a large part in your positive experience. We will pass your compliments along to them. It is also fantastic to read you found the hotel good functional, centrally located in addition... More 

1 review
4 of 5 stars Reviewed 1 week ago

I have stayed in Holiday Inn Downtown last week and this week for some business at Abu Dhabi and the first thing that you cannot miss is how friendly and cheerful are the staff there! The moment you get in and you are surrounded with welcome and smiling faces. I stayed at a very decent room with a view on... More 

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Diana Haffar “, Thank you for taking the time to write to us about your most recent stay experience at Holiday Inn Abu Dhabi Downtown. It is absolutely rewarding to know that our friendly team members have succeeded in creating a welcoming environment for our valued guests. We will share your kind words of encouragement with them, and recognize... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

It was my 2nd stay in Holiday Inn downtown.First time stayed here for one week and this time i stayed here for more than 2 weeks.The great thing is the location of the hotel which is the USP of this hotel,Free wifi is the add on in this category of the hotel, As a suggestion It will be great if... More 

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Asif M”, Thank you so much for your patronage and the wonderful review of your stay at Holiday Inn Abu Dhabi Downtown. We are delighted to know that you had a great experience in our hotel during your two visits to Abu Dhabi. Our location is indeed one of the best in the area and helps our guests to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been here for a month.it was a one the best experience I had so far,the team member who worked here just amazing,rooms are big and clean.it's very near to my office which is a great things for a business traveler like me.I would love to have some spoarts chnnel on my next visit. Spesimply Therese,milisa,sudipto are wonderful who... More 

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Davejosep”, Thank you for choosing Holiday Inn Abu Dhabi Downtown for your recent stay. We are delighted to know that our ideal location, clean guestrooms and hospitable team members contributed to your wonderful stay and fond memories of our hotel. We will definitely share your warm words of encouragement with Therese, Millisa and Sudipto, who will be very happy... More 

Abu Dhabi, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 8 nights and was amazed at the friendliness and helpfulness of all the staff but I must single out Alauddin from Housekeeping. He always greeted me when I walked passed him and he always checked with me if I needed anything. He surely made a big difference to my stay and I always returned to a... More 

Was this review helpful? Yes 4
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “1nadineintown”, It is my great honor to know that your recent stay with us was made amazing by our friendly and helpful team members, especially Alauddin. We will share your positive comment to Alauddin and also recognize him for his outstanding service. Your review reassures us that we are delivering excellent experience to our guests. Thank you once again... More 

Kuwait
1 review
1 of 5 stars Reviewed February 23, 2015

The hotel has two face one old and one new.I was on the 16th floor ,i dont want to specify room no.This Bengali boy who cleaned my room for the two day say,he was sniffing to my personal belongings and my wallet.Second day he even used my perfume.I booked as it is Holiday Inn but the hotel is not at... More 

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CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Naseer P, I would like to thank you for your review & feedback which I truly value and would have actually love to meet you in person so to discuss while you were with us in the hotel. As you have share with me, you were staying in one of our newly renovated room which I hope you did... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I have stayed here for almost a month.Since my arrival everything was fine room was ready upon check in.The location of the hotels is just perfect for everything.The breakfast was good and modern enough to select from wide range of buffet.The construction noise was negotiable by the great service offered by the team member who work here. Great thanks to... More 

Was this review helpful? Yes 1
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “TOMY.T.I”, Thank you very much for the wonderful review of your stay. We are delighted with your feedback about the rooms, food and service. Thank you for appreciating the hospitality that you have experienced at Holiday Inn Abu Dhabi Downtown. I will definitely share your feedback with the management team and staff. We look forward to welcoming you on... More 

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