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Holiday Inn Abu Dhabi Downtown

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Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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1 room 1 guest
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Holiday Inn Abu Dhabi Downtown
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105 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (105)
  • Mar-May only
    (29)
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    (24)
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    (13)
  • Dec-Feb only
    (39)
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Liege, Belgium
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed today NEW

Good ambience. Cleanlines was very good and the staff were very hospitable and helpful. Quite accessible to city and affordable. The bartender was very innovative. The massage center although was not so good, I would recommend this hotel for business travellers for sure.

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quezon
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

If there is one thing I regret that would be spending time at the hotel for less than 24 hours as I need to keep going for the limited time I have in UAE. I commend the receptionists on duty as I check in and out for the assistance and the help they have extended me for directions and even... More 

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Neath, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been coming here for close on twenty five years,it's just like dropping into ones local pub,this speakers for its self .We enjoy the easy going atmosphere, selection of food and very good selection of beers etc (Why do we British always enjoy an English breakfast abroad). Best of luck YOU enjoy Your visit.....

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Thane, India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in the downtown area. It was previously known as the Sands and now Holiday Inn branding has come up after takeover. due to the takeover, they are re-doing rooms and work is in progress. The difference in decor can be seen between lower and upper floors. new rooms have fresh colors and completely re-done bathroom, complete... More 

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear KiranGhag, Thank you for sharing a review about your stay. I am very happy to know that you are our regular guest and you were able to visit many room types in our hotel. It is gratifying to know our comfy room and quick service contributed to your nice stay. Thank you for all the detailed tips for other... More 

Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

IHG Platinum so got upgraded to a lovely corner room on the 15th floor,1517. Cannot fault the room or people. Ate in the restaurants a couple of times and the food is pretty good for a hotel. As you would expect in UAE drinks are expensive. My BIG BEEF is that the hotel has 2 great pubs, the one in... More 

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Alan, Thank you for sharing a review about your stay. We are happy that you enjoyed the room upgrade and you had delicious meals in our restaurants. It is great to hear that you were able to visit the bars in the hotel. We are sorry to hear about the inconvenience you have encountered with the smoking issue in... More 

Pune, India
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was smaller else otherwise everything was perfect to the T, Good Breakfast, Helpful Staff , Nice & Small Swimming Pool ( Rooftop ) right in the middle of the city , so everything accessible, overall a good stay at the Holiday Inn.

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear pbatra, Thank you for posting a review about your stay. It is wonderful to read that many aspects of Holiday Inn Abu Dhabi Downtown enhanced your stay, including our central location, breakfast, rooftop swimming pool, as well as our helpful staff. We appreciate your feedback, and look forward to welcoming you back in the near future! With very best... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a nice dinner with the family The buffet had good options but the ac was not working properly Nice place Calm Cozy and relaxing The service is very good and the staff are lovely Thanks for mr Roden Very good Would come again

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Adib, Thank you for taking the time to share about your recent experience at the hotel. We truly appreciate knowing that you and your family enjoyed the dinner here. We will definitely share your compliments with our lovely staff. We look forward to welcoming you and your family back to our hotel soon! With very best regards, Cedric Gaillard... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in holiday inn for a couple of days ago.In the beginning, i had problem with my breakfast.Whenever we go to the restaurant,they have to double check whether its inclusive or not.Its a bit annoying when it happens consistantly.So,i had just a small talk with Sandeep from restaurant and he sort it out.We can easily feel that their service... More 

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Thaw, Thank you for taking the time to write about your recent stay. We are delighted to read you have enjoyed your time at the hotel, and we thank you for your compliments to the staff from Sandeep to Chul and concierge team. We would be very happy to welcome you back to the hotel on your next trip... More 

United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel on 27th,July,2015. This is my fifth time in this hotel, only name keeps on changing, it's back again to its previous name holiday inn. Everything is very good, it's on Hamadan street, where you can go anywhere.

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AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Ivan, Thank you for your patronage and the wonderful review of your stay. We are thrilled we ticked all the boxes for you. Our hotel is located on Zayed The 1st Road (very close to Hamdan Street) and is indeed one of the best in the area and affords our guests the ability to be easily accessible to anywhere.... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Was checked in to this property for 4 days. The staff is very prompt and eager to help you out. Made friends with a very warm and friendly house keeping staff `Allaudin`. Overall a good experience. Rooms cud be a lil more spacious though.

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear yogesh K, Thank you for the wonderful review of your 4-day stay at our hotel. I am thrilled that you thoroughly enjoyed your stay. I will also let Alauddin know that his assistance was recognized and appreciated. Your positive feedback makes me believe that we are successfully providing our guests with unforgettable memories. I hope this positive experience will... More 

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