We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Abu Dhabi Downtown

Hotel website
Hotel deals
Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Abu Dhabi Downtown
Professional photos View all
Browse nearby
Holiday Inn Abu Dhabi Downtown
Write a Review

70 reviews from our community

Traveler rating
    45
    16
    6
    1
    2
See reviews for
5
7
5
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (19)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (40)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was more than friendly and made every kind of effort to satisfy our needs. We enjoyed the breakfast every morning and really appreciate the help from the concierge team. We also want to thank the room boy Mahesh for providing us with a perfectly cleaned and lovely decorated room every day. We´ve stayed at the Holiday Inn Abu... More 

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here several times finally i have decided to write my opinion for this hotel. Everything is just perfect here.my office is just walkable distance thats why i like to stay here.food is nice the service team is doing a great job.front office is nice. I had a small problem about my internet, sudipto from hk has fixed... More 

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Salah H”, Thank you for your patronage and for the wonderful review of your stay. We are thrilled to hear how our caring employees, the food, and convenient location make our hotel unforgettable for you. Thank you again, and we look forward to welcoming you back on your next visit! Best regards, Cedric Gaillard General Manager More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am here at holiday inn downtown for tow weeks.i am enjoying here with my stay like my home.my room everyday cleaning as per standard.room boy is professional it's very heard when I see he is cleaning my room.when I come back my room it's like my home.he is taking care of my room. Room is old but nice clean.i... More 

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Wang y”, Thank you for taking the time to write a review about your stay at Holiday Inn Abu Dhabi Downtown. We are pleased to hear that you felt like your home in our hotel. Indeed, our hotel is our guests’ second home. We also feel honored with your feedback about our staff which we really take great pride... More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Good room service and good room cleaning. I am very enjoyed to stay here,and very satisify with Mr. Alauddin from house keeping. This is my first time to visit here. If i have chance to visit Abu Dhabi,I will coming this hotel again. My room is 0811. This is tidy and clean.Thanks a lot to Mr. Alauddin

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Ted787”, Thank you for writing a review about your stay. We are thrilled to hear that our staff, especially Alauddin were able to create such great experience for you during your stay with us. We are glad you enjoyed your first stay at Holiday Inn Abu Dhabi Downtown and we look forward to welcoming you back on your next... More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am staying here at holiday inn more than 1 week. I an very happy where I am staying.staff form housekeeping everyday doing well.this guy arranging my thing keep good cleaning.it.s really helpful what I need.my room is good clean and tidy. he is ALAUDDIN .thanks to holiday inn to keep like this staff.

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Teymur A”, Thank you for your positive review. We are elated to read that your recent stay with us was made comfortable and enjoyable by our wonderful team members, in particularly Alauddin who is an extremely valuable member in our hotel and we will thank him for creating such a good impression on our guests.Thank you again and we... More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The service is very good, room service as well.The cleaner is superb Mr Alauddin for doing his job daily, and also the people in the reception are very accomodating. I enjoyed my stay in this hotel and will definitely be back again soon.

Was this review helpful? Yes 1
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “axe_coolj”, It is always a great honor to hear such compliment for my team members, especially Alauddin and the front desk team members, thank you very much for your kind words of encouragement. We are truly delighted that our staff took great care of you during your stay with us and we all look forward to welcoming you back... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

great service and wonderful room service specially room service at floor 14 Mahesh and Sabish they clean the room many time within few hours and always smile and ask for any help they can provide I have been in many hotels before but this room service and room cleaning is the best

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Raid g”, Thank you for this wonderful review. To hear that your room was consistently cleaned and well attended is wonderful. We will let Mahesh and Sabish know that their service was highly appreciated. It is our pleasure to ensure you had an enjoyable time, and we look forward to welcoming you back soon! Best regards, Cedric Gaillard General... More 

Rushden, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a friendly bunch of people make you feel so welcome. Entertainment is also very good with a good band all nights apart from Saturday. Staff are first class and if u feel like a shot ask for a lollipop it's very good and Muhesh is the best cocktail maker. Highly recommend for a good laugh and night will defiantly... More 

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Charlie B”, Thank you for the wonderful review about our bar. We are thrilled you had an enjoyable time being with us. Definitely Harvesters Bar is a must-go place for nightlife in Abu Dhabi. We will share your compliment with Muhesh, and we are sure he will be very happy. Thank you and we hope to see you again... More 

Abu Dhabi, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Dear Management: I would like to share with you about good service of your staff, excellent room attendant, very accommodating to my needs especially MR. Alauddin. Thumbs up! Truly world class service.

Was this review helpful? Yes 2
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Aaron Andrew C”, I am really touched by your kind words that our hotel has met your every need during your stay here with us. As a General Manager, I am indeed very proud to have such an outstanding team who always serve our valued guest with care and leave a nice impression. Your positive feedback will be shared... More 

Thetford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The normal facilities you would expect with a holiday in Hotel, what makes this an excellent stay is the staff. From the polite welcome and helpfulness at the reception to the ladies in the coffee shop serving an excellent Latté. Rooms are spotless special note to Supervisor Sabisix that Mahesh is doing a great job. I stop here quite regularly... More 

Was this review helpful? Yes
AUH_DTWN, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Paul L”, Thank you very much for your continuous patronage and for calling us “One of the best Holiday Inn in the UAE”. It is always our honor to receive such praise for my team members. We are truly elated that the whole team: the receptionists, the ladies in the coffee shop, and Mahesh did a great job and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (1)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question