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Holiday Inn Abu Dhabi Downtown

4.0 of 5 Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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Holiday Inn Abu Dhabi Downtown
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Holiday Inn Abu Dhabi Downtown
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32 reviews from our community

Traveler rating
    16
    10
    4
    1
    1
See reviews for
5
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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burnley
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After along haul flight just need to get in quick. Service in all areas excellent, breakfast, gym, restaurant. Housekeeping in room was fantastic. I left on purpose some shirt I was throwing away. As I checked out they were brought down I a bag for me. Will return.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Mahesh, our housekeeping did an excellent job so we felt like we at home! So kind and warm-hearted! We have such respect to him because he is so polite and working hard as a young man! Perfect! Make us come back again, hope that the company precaites him and his supervisior. Reception was helpful, Therese and Anam solved problems and... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Top Contributor
50 reviews 50 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located, fair service and clean rooms. the bed is comfortable and the room has friendly electronics and systems. It seems the staff is not entirely focus as they gave me my key but sent me to the wrong floor. Anyway it wasn't so terrible to ruin our stay. But its a basic procedure. FOM was very friendly and... More 

Was this review helpful? Yes 1
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Knej C, I would like to thank you for sharing your feedback and would like to apologize for the mishaps related to the floor allocation. I am delighted to read your positive comments regarding our team members which I will surely share. Once again, thank you for taking the time in providing us feedback and hope you will continue... More 

Emirate of Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It was a nice hotel because the location was easy to find , breakfast was really good, and even the hotel staff very caring and supportive. Only the swimming pool was small. The hotel has no parking and it is not easy to find.

Was this review helpful? Yes 1
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear saritad2015, I would like to thank you for sharing your feedback and delighted to share with our F&B team that you enjoyed our breakfast. I am delighted to read your positive comments regarding our team members which I will surely share. I also noted your feedback about our swimming pool and will discuss with the recreation team on opportunity... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Having visited the Massage parlour recently, I would like to mention Rowena, the receptionist, as being extremely courteous and a pleasure to meet, Rowena has a really pleasant attitude, extremely neat & tidy and very efficient in the way she handled the booking and organised the room and Masseur. Nothing was too much trouble even down to the tea afterwards.

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear bernie_blanchard, I would like to thank you for your review and delighted to read that you enjoyed your massage in "Body & Soul". I have shared your comments with Rowena and we definitely take pride in attending to all details so to make each experience memorable. I look forward to welcoming you back in our hotel and to meet... More 

London
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Myself and my partner spent 7 nights in this hotel from Boxing Day till beginning of January. The service was superb! The room was really lovely and modern also. We really enjoyed our stay although it wasn't a short walk to the corniche, probably about half an hour. It's easier to take a taxi instead which is very affordable. My... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

dear wynny2002, I would like to thank you for your review and delighted to read that you enjoyed your stay with us. I have shared your comments with our F&B team regarding the breakfast and will continue improving the variety & quality of our breakfast. Once again, thank you for taking the time in providing us feedback as we also... More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a fantastic location within walking distance to shopping, coffee joints and restaurants. Around the corner is a market. The hotel has no parking and it is not easy to find. I would not waste my money on the hotel breakfast, cause the buffet was not the best. The hotel building is old, but rooms are tastefully... More 

Was this review helpful? Yes 1
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Helene I, Thank you for the review of your recent stay! We take pride in our work and the team is pleased to know that you have enjoyed our services and facilities. Guest experience are extremely important us, therefore we take your comments very seriously in order to improve our services in the future. I have noted your feedback... More 

Alexandria, Al Iskandariyah, Egypt
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been there to perform on new year's eve party as I'm a singe. it was real good to be there, setup was great, hospitality was excellent, over all atmosphere "including my performance :)" was terrific and warm. an excellent experience which I would love to go through over and over again. I would thank Mr. Tayel for his effort... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

dear ahmedanour, I would like to thank you for your review and delighted to read that you enjoyed your stay with us. I am also happy to share your comments with our Front office & housekeeping team in particular. I look forward to welcoming you back in abu dhabi and to share further various spot in the UAE to be... More 

Stzttgart
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all you should know that this is the former "Sands" Hotel, so don't wonder if you hardly find ratings for the Holiday Inn Downtown at the moment because it's very new to the Holiday Inn Group. I stayed there in December 2014 for 6 days. I can rate four stars even it's a close run because my room... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Micky_Stuttgart, I would like to thank you for taking time in writing a review and sharing your experience. I noticed that you were staying in one of our yet to be renovated room and I am very pleased to read about your positive comments regarding our colleagues engagement. The Holiday Inn Abu Dhabi Downtown is actually having 2 room... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our very affordable stay at your excellent hotel. The room was very comfortable, the staff were friendly and helpful, and the dining was superb. We enjoyed the convenience of the location and the easy walk to the spectacular corniche. It was a great place for us to welcome the New Year and we were happy that Expedia... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear discerningtruths, I would like to thank you for your comments on tripadvisor and it is our pleasure to extend to all our guests a very personalized service. Mr Gamal & his team from Front Office will always make all efforts to ensure that your future stays are perfect. In addition, i can also recommend to use our IHG.com website... More 

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Additional Information about Holiday Inn Abu Dhabi Downtown

Address: Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Abu Dhabi Downtown 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sands Hotel Abu Dhabi
Hotel Style:
#44 Luxury Hotel in Abu Dhabi
#45 Business Hotel in Abu Dhabi

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