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Holiday Inn Abu Dhabi Downtown

4.0 of 5 Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
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Holiday Inn Abu Dhabi Downtown
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Holiday Inn Abu Dhabi Downtown
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50 reviews from our community

Traveler rating
    29
    12
    6
    1
    2
See reviews for
5
7
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Kuwait
1 review
1 of 5 stars Reviewed 6 days ago NEW

The hotel has two face one old and one new.I was on the 16th floor ,i dont want to specify room no.This Bengali boy who cleaned my room for the two day say,he was sniffing to my personal belongings and my wallet.Second day he even used my perfume.I booked as it is Holiday Inn but the hotel is not at... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Naseer P, I would like to thank you for your review & feedback which I truly value and would have actually love to meet you in person so to discuss while you were with us in the hotel. As you have share with me, you were staying in one of our newly renovated room which I hope you did... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here for almost a month.Since my arrival everything was fine room was ready upon check in.The location of the hotels is just perfect for everything.The breakfast was good and modern enough to select from wide range of buffet.The construction noise was negotiable by the great service offered by the team member who work here. Great thanks to... More 

Was this review helpful? Yes 1
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “TOMY.T.I”, Thank you very much for the wonderful review of your stay. We are delighted with your feedback about the rooms, food and service. Thank you for appreciating the hospitality that you have experienced at Holiday Inn Abu Dhabi Downtown. I will definitely share your feedback with the management team and staff. We look forward to welcoming you on... More 

Canterbury, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a week at the Holiday Inn Downtown in Abu Dhabi, and whilst many aspects of the stay were fine, it is in the process of renovation and my room seemed to be directly under an area of this renovation which meant that during the afternoon, once I'd finished work, the room was too noisy to relax in easily. That... More 

Was this review helpful? Yes
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Megonthemove”, Thank you for choosing Holiday Inn Abu Dhabi Downtown for your recent visit to Abu Dhabi. Your feedback is very important to us. Our hotel is under renovation to bring it to an upper level of great facilities and we guarantee that our guests will adore the new renovated design. Service is always our number one priority. We... More 

Islamabad, Pakistan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here for two weeks.Over all the stay was great.From the arrival till my departure everything was on proper place.My room was big enough to adjust my all necessary belongings.The location is the USP for this hotel.I have stayed before many hotels in GCC but out of my all experience i always preferred to stay here because of... More 

Was this review helpful? Yes 1
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Sajjad I”, Thank you very much for your positive comments about your recent stay at Holiday Inn Abu Dhabi Downtown. We are happy to know that you had a great stay overall and you were satisfied with our service. We take great pride in offering the very best in hospitality, and continuously striving for better. We will share your... More 

Kuwait
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I checked in here a couple of hours ago.. asked room service if they can do me a sea food pasta..the room service attented hesitated at first, saying that they don't do seafood... the chef said he can.. and he did a amaaaaaaazing, simple sea foot pasta. The best ever. Thankyou. Location is super, a super business hotel in the... More 

Was this review helpful? Yes
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Nilam S”, Thank you very much for the positive comment about Holiday Inn Abu Dhabi Downtown. We are thrilled to learn you had a great experience with us and enjoyed our perfect location, in addition to our good service. We always serve our guests from the heart and never stop satisfying their needs. We could not be happier to... More 

Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

It's the first time for me to be in Abu Dhabi, and the guys here just made me feel like I am home. Whatever I needed they would provided me with. and I should take this chance to thank this guy Alauddin whom I really appreciated his work and cleaning when I came back to the room to see it... More 

Was this review helpful? Yes
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Odey S, Thank you very much for complimenting about your stay at Holiday Inn Abu Dhabi Downtown as well as for recognizing our team members. It is our honor to bring the best services and creating the "feel-like-never-left-home" experience to our guests. We will definitely share your kind feedback with the team, especially Alauddin, we are sure he will... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i have stayed here for almost 3 weeks before i relocate to my office.the rooms are modern with all the basic facilities.free wifi has a great thing in this particular category of hotel.rooms are well cleaned by the housekeeping.The front office team members are very friendly.the break fast food quality is great, f&b team is very help full.And their new... More 

Was this review helpful? Yes 1
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Ramesh P, I would like to thank you for sharing your feedback and delighted to read your positive comments regarding our service & team members, in particular Bheem, which I will surely share. I also noted your positive comments about our coffee selection and the ongoing breakfast improvement that we are doing with our FB team. We pride ourself... More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Abu Dhabi is an excellent hotel providing wonderful food and service. All the hotel staff are warm, friendly and inviting. They have always gone the extra mile to adhere to any special requests that we required. Alauddin from housekeeping was very friendly and efficient. He always ensured that my room was in impeccable condition. I particularly enjoyed... More 

Was this review helpful? Yes
HIADD_Staff, General Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear “Amrishlal S”, Thank you very much for spending time sharing about your experience with us on Trip Advisor. We are thrilled to know that you were satisfied with the room, food, gym and service. We take pride in providing our guests with the best services and we are very happy that you found our staff friendly and helpful. It... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a business trip to Abu Dhabi.i stayed for a week.the hotel is just middle of the Abu Dhabi.from check in to departure everything was perfect.the reception team was very helpful.housekeeping was great.the room boy zeesan did a great job.my every small request has been taken care by zeesan. Only thing is less Bollywood channel in TV which I... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Ritz201, I would like to thank you for sharing your feedback and delighted to read your positive comments regarding our service & team members, in particular Zeesan and sudipto, which I will surely share. We pride ourself for making all our guests like yourself feel always at home. I also noted your comments regarding the variety of channels on... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

It was two week vacation in holiday inn abu dhabi downtowne.this is my four times visit in the city and I always love to stay in this hotel because of his location and service . housekeeping and room service is great. Vandril does a fantastic job to make my room always clean and tidy. His attention to detail is great.... More 

Was this review helpful? Yes
CedricGaillard_GM, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Hassan A, I would like to thank you for sharing your feedback and delighted to read your positive comments regarding our service & team members, in particular Vandril, which I will surely share. We pride ourself for making our long-staying guests like yourself feel always at home. Once again, thank you for taking the time in providing us feedback... More 

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Additional Information about Holiday Inn Abu Dhabi Downtown

Address: Sheikh Zayed The First ( Electra/7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Abu Dhabi Downtown 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sands Hotel Abu Dhabi
Hotel Style:
#27 Business Hotel in Abu Dhabi
#39 Luxury Hotel in Abu Dhabi

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