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Al Rawda Arjaan by Rotana

Old Airport Road | beside Al Wahda Mall, Abu Dhabi 5821, United Arab Emirates
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1 room 1 guest
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Al Rawda Arjaan by Rotana
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95 Reviews from our TripAdvisor Community

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Traveler rating
    51
    33
    8
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    2
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (95)
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    (23)
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    (28)
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    (25)
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    (19)
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Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

My fiance and I enjoyed our stay here for 10 nights. Almost everything can be found here. Housekeeping was amazing, complete stuff needed for the kitchenette, towels were replaced everyday, bedsheets as well, toiletries, etc. Nice location, just behind a mall. 24 hour room service and staff were very friendly. Our housekeeper was amazing though I forgot her name and... More 

Was this review helpful? Yes
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention... More 

Bischberg, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I had an extremely nice stay at the Al Rawda Arjaan By Rotana hotel. When we arrived we were pleasantly surprised to find that our regular triple room had been upgraded to a suite – for free! The receptionist, an Indian (?) man wearing a brown suit, was very helpful and friendly and took his time to... More 

Was this review helpful? Yes
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Mr. Rick, Thank you for taking the time to write your review. We are indeed proud of the quality service that we offer our valued guests such as yourself and I am therefore pleased to learn that we have met your expectations in most aspects of our services. It is always encouraging to receive positive feedback on our facilities... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed only an overnight, but we will return! Well appointed spacious room, super clean, comfy bed, nice staff. Highly recommend to anybody, who looks for a great place to stay at affordable price near the mall and main bus station.

Was this review helpful? Yes
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

Abu Dhabi
1 review
5 of 5 stars Reviewed July 19, 2015

Conveniently located near Al Wahda mall , a big shopping mall, and very accessible to public transportation. The price is affordable considering the comfort, cleanliness and the politeness and helpfulness of the staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Tripadvisor Member, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention... More 

Singapore
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 18, 2015

I have stayed there for a month an I found to be extremely convenient on the following areas: 1) two minute walking distance from Al Wahda mall, one of the biggest in Abu Dhabi 2) all available services like valet parking, laundry, breakfast, in room service, all amenities 3) extremely clean and well maintained with experienced staff and helpful attitude... More 

Was this review helpful? Yes
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

I stayed while on business in Abu Dhabi for a couple of weeks. When I was checking out the porter managed to damage my car while puting my bag into the boot (trunk). The first duty manager told me not to get the police involved and Rotana would get it repaired. After a week they had not been in touch... More 

Was this review helpful? Yes 1
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Tripadvisor Member, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also noted your comments especially the areas where you felt needs attention. We will look into these points and action accordingly.... More 

Marrakech, Morocco
Level Contributor
143 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 19, 2015

This Rotana Hotel is really off the charts when it come service and location. Excellent staff always willing to go out of their way to insure your getting great service. Every time I return I discover something new to be grateful about.

Was this review helpful? Yes 1
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention... More 

Mumbai (Bombay), India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed here for 2 nights and have just come back to Dubai. Could not wait to write a few lines in praise of this lovely hotel. Very good customer service, neat rooms with enough space to move. Not very far from the city center and very next to the Al Wahda Mall which has a huge hyper market and a... More 

Was this review helpful? Yes 2
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

we were checked in at the premium suite room, all i can say is that the room is perfect, very nice with a great value. very spacious room and very clean. they even told us that we can stay up to 2pm even though the check out is 12pm. however, on our first night i've called the reception to ask... More 

Was this review helpful? Yes 3
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Ms. Jigz, Thank you for taking the time to complete our guest satisfaction survey. We are indeed proud of the quality service that we offer our valued guests such as yourself and I am therefore pleased to learn that we have met your expectations in most aspects of our services. It is always encouraging to receive positive feedback on... More 

England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

The hotel was really nice but was a bit over crowded for us being a big family but for a couple with a child is perfect. Service was good and the breakfast staff were excellent and really helpful, choice of buffet was really good too. Children sadly didn't experience good service from some hotel staff when having trouble trying to... More 

Was this review helpful? Yes 3
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Mr. Joe S. Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared... More 

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