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Al Rawda Arjaan by Rotana

Old Airport Road | beside Al Wahda Mall, Abu Dhabi 5821, United Arab Emirates
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Al Rawda Arjaan by Rotana
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90 Reviews from our TripAdvisor Community

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Traveler rating
    48
    31
    8
    1
    2
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18
20
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (90)
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    (23)
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    (25)
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    (19)
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1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed while on business in Abu Dhabi for a couple of weeks. When I was checking out the porter managed to damage my car while puting my bag into the boot (trunk). The first duty manager told me not to get the police involved and Rotana would get it repaired. After a week they had not been in touch... More 

Was this review helpful? Yes 1
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Tripadvisor Member, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also noted your comments especially the areas where you felt needs attention. We will look into these points and action accordingly.... More 

Marrakech, Morocco
Top Contributor
95 reviews 95 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 19, 2015

This Rotana Hotel is really off the charts when it come service and location. Excellent staff always willing to go out of their way to insure your getting great service. Every time I return I discover something new to be grateful about.

Was this review helpful? Yes 1
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed here for 2 nights and have just come back to Dubai. Could not wait to write a few lines in praise of this lovely hotel. Very good customer service, neat rooms with enough space to move. Not very far from the city center and very next to the Al Wahda Mall which has a huge hyper market and a... More 

Was this review helpful? Yes 2
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2015

we were checked in at the premium suite room, all i can say is that the room is perfect, very nice with a great value. very spacious room and very clean. they even told us that we can stay up to 2pm even though the check out is 12pm. however, on our first night i've called the reception to ask... More 

Was this review helpful? Yes 2
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Ms. Jigz, Thank you for taking the time to complete our guest satisfaction survey. We are indeed proud of the quality service that we offer our valued guests such as yourself and I am therefore pleased to learn that we have met your expectations in most aspects of our services. It is always encouraging to receive positive feedback on... More 

England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2015

The hotel was really nice but was a bit over crowded for us being a big family but for a couple with a child is perfect. Service was good and the breakfast staff were excellent and really helpful, choice of buffet was really good too. Children sadly didn't experience good service from some hotel staff when having trouble trying to... More 

Was this review helpful? Yes 2
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Mr. Joe S. Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared... More 

Perth, Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 6, 2015

Very good value and in a very good location right next to Al Wahda Mall. Rooms are spacious and with good amenities especially the washing machine/dryer. Having a kitchenette was great. Wifi is good. Showers are fine. The staff are very friendly also. I would stay here again.

Was this review helpful? Yes 2
Riaz J, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear heretoexplore, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our... More 

Abu Dhabi
1 review
4 of 5 stars Reviewed March 25, 2015

If you want a convenient hotel to spend your business trip in the city center and feel welcome like in your own home, then Al Rawda Arjaan would be the right place for you. It is located near one of the big malls in Abu Dhabi city and accessible to all means of transportation. The hotel staff always has a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Riaz J, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Pamela, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed March 21, 2015

I stayed there for few nights and I really enjoyed . Room is big enough overlooks the city side .I like the mall next door and I buy many gifts to my friends .Food was in abundance & staff wonderfully attentive.The price is definitely worth it.

Was this review helpful? Yes 1
Riaz J, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Barry, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention at... More 

Muscat, Oman
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed in one bedroom suite. Excellent room and amenities. When travelling with a small child its really lovely place. My 2 year old son enjoyed the view of the main road and was happy playing around in the room. Housekeeping, restaurant and all the other staff are wonderful and friendly. Food is excellent and tasty with really big portions.... More 

Was this review helpful? Yes 1
Riaz J, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

I will try to simply bullet point this as much as possible to save reading: Overall: Room well furnished and clean, my room had a small kitchen which included a fridge, microwave, fridge/freezer and washing machine, iron and ironing board, plus coffee/tea making facilities. PROS: I give this Hotel FIVE stars – easily. The front staff was great. Always on... More 

Was this review helpful? Yes 2
Riaz J, General Manager at Al Rawda Arjaan by Rotana, responded to this review

Dear Ghostwriter66991, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our... More 

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