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Khalidiya Hotel

4.0 of 5 Zayed the First Street | P.O. Box 6727, Abu Dhabi 6727, United Arab Emirates
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Khalidiya Hotel
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Khalidiya Hotel
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156 reviews from our community

Traveler rating
    50
    57
    31
    10
    8
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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night on the way home from Europe to Australia. Our flight arrived at 6.15am so it was early when we arrived to drop off bags. Natasha at the front desk was lovely and let us check in straight away so we could get some much needed sleep. She also changed us to a sea view... More 

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Dubai
Top Contributor
79 reviews 79 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

OK so this is not really a Sheraton as far as I can see. seems they have the logo but that is about it. To be fair though, given the price which was by far the cheapest room I could find in AD (about the half the price of an IBIS in Dubai!), it is very good value for money.... More 

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KhalidiyaHotel, General Manager at Khalidiya Hotel, responded to this review

Dear/ Faaaamily, Thank you for taking your precious time to provide your valuable feedback about Sheraton Khalidiya Hotel Abu Dhabi. We are disappointed to know that your stay was below your expectation specially for the value of the hotel during your stay, any how we are going for renovation so we can meet your expectation next time. We still would... More 

Strabane, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for 3 nights during my trip to Abu Dhabi and found this a pleasant hotel to stay in. The rooms are slightly dated and the pink bathroom suite definitely needs a change as does the grouting on the walls but they were clean and the beds comfortable. The swimming pool also could do with a... More 

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KhalidiyaHotel, General Manager at Khalidiya Hotel, responded to this review

Dear /FinbarNIreland, Thank you for taking the time to share your impressions and recommendation following your stay in Sheraton khalidiya Hotel. . Your feedback have been taken up strongly with the respective teams so that due improvement can be made and to let you know we are going for renovation regarding this matter. We will be delighted to welcome you... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Good place to stay. No problems at all. Room was very clean and staff was very helpful. I have stayed here before and I had the same experience. If I find the same rates in the future, I will be glad to stay there again.Thank you.

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KhalidiyaHotel, General Manager at Khalidiya Hotel, responded to this review

Dear/ 282Tourist, First of all I would like to thank you for choosing Sheraton Khalidiya Hotel Abu Dhabi to stay in UAE, Thank you very much for your valuable feedback and recommendation! We are delighted to see that you enjoyed your stay with us. we are looking forward to welcoming you once again soon. Kind Regards, Khaled Mekky, General Manager More 

Emirate of Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 2 weeks ago

Hello ! I travel a lot, book a lot of hotels, but I have never been so disappointed. Extremeley non-professional staff, behaving so rudely. I got literally kicked out of the gym, because my shoes were not good enough. The hall steward doesn't care at all about his job, he is just there roaming around. The rooms are average, old... More 

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KhalidiyaHotel, General Manager at Khalidiya Hotel, responded to this review

Dear/ J0hnK2015, First of all I would like to thank you for choosing Sheraton Khalidiya Hotel Abu Dhabi to stay in UAE. Your concerns on design of the room, bathroom & health club areas have been taken up strongly with the respective teams so that due improvement can be made. please accept our humble apologies for the inconvenience caused during... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The manager was extremely rude from the minute we walked in. Check in took an hour and a half and we ended up on a smoking floor because nothing else was available although we booked in advance. The staff overall was not kind or helpful. We felt very uncomfortable and will not return. I was extremely disappointing as this use... More 

Was this review helpful? Yes 1
KhalidiyaHotel, General Manager at Khalidiya Hotel, responded to this review

Dear/ Mona B, First of all I would like to thank you for choosing Sheraton Khalidiya Hotel Abu Dhabi to stay in UAE. We appreciate for your time in sharing with us your comments and apologize for the inconvenience caused,and for the bad attitude as you mentioned from one of our staff we already gone through investigation to resolve this... More 

Caversham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel between for 5 days last week. Most of the corridors reek of tobacco - surely they must have heard of non smoking floors - alas no. There was a disgusting stain on the carpet of our bedroom - really awful - despite questioning the stain and asking what would be done about... More 

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KhalidiyaHotel, Front Office Manager at Khalidiya Hotel, responded to this review

Dear Mrs. Susan, First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that... More 

Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location. Good view from sea facing rooms.Polite and helpful staff. Food and beverages reasonably priced. Still holds "Sheraton" name?. Requires renovation. Bathrooms requre updating. Housekeeping could be better.

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KhalidiyaHotel, Front Office Manager at Khalidiya Hotel, responded to this review

Dear Guest, Thank you for contacting us for the enclosed matter below. We value your comment and we are going through renovation which will start soon for the entire hotel. we hope in your next trip the hotel will exceed your expectation. Sincerely yours, Hotel Management More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 24, 2014 via mobile

I was put in a double room which stunk of smoke even though I asked for a non smoking room - i asked to swap rooms however due to being fully booked this option was unavailable - i appreciated this so asked if the cleaners could help get rid of the smell however air fresher was the only thing suggested... More 

Was this review helpful? Yes 1
KhalidiyaHotel, Guest Relations Manager at Khalidiya Hotel, responded to this review

Dear valuable guest, On behalf of our General Manager please accept our apology for your unpleasant stay at the on Sheraton Al Khalidiya Hotel. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously, we have gone... More 

London, United Kingdom
Top Contributor
305 reviews 305 reviews
48 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed December 18, 2014

Excellent hotel if you get a good rate; don't bother if you don't. Central location; easy for buses/taxis/shops. Friendly staff although a little inefficient. Rooms are old fashioned but large & a good sea view. If they only had a decent, clean floor & an attractive bright bathroom, this hotel would be fantastic. The pub downstairs is very nice as... More 

Was this review helpful? Yes
KhalidiyaHotel, Front Office Manager at Khalidiya Hotel, responded to this review

Dear Mr. Hooray, We are glad to hear that you enjoyed your stay in our hotel, honestly it`s a pleasure to know that we meet your expectations and we offered a good services during your stay. we will be waiting to welcome you in your next visit. Sincerely yours, Hotel Management . More 

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Additional Information about Khalidiya Hotel

Address: Zayed the First Street | P.O. Box 6727, Abu Dhabi 6727, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Khalidiya Hotel 4*
Number of rooms: 284
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton
Hotel Style:
#65 Luxury Hotel in Abu Dhabi

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