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Sheraton Abu Dhabi Hotel & Resort

5.0 of 5 Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Abu Dhabi Hotel & Resort
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Sheraton Abu Dhabi Hotel & Resort
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Top Contributor
59 reviews 59 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

At the onset - we had major issues in checking in. We had rescduled our dates however the hotel although confirmed did not update their backend team - some sort of internal miscommunication. So upon arrival we were asked if were sure about the dates! Obviously - we were fuming with anger. However the representative from their team managed it... More 

Was this review helpful? Yes 2
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

being on business i didn't really get to enjoy the beach and pools as much as i would have liked to. however, the gym is one of the best i have been to and the restaurants second to none. price wise it met by budget and will actually look to stay their with the family at some point in the... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear John D, Wonderful to hear that you thoroughly enjoyed your time with us and are planning to come back with the family in the future. Should you decide to do so, please do not hesitate to contact me as I will be more than happy to handle all arrangements and personally ensure of your comfort. The hotels' gym is... More 

Espoo, Finland
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are somewhat small for a beach resort (although the hotel actually is located in the city), but comfy and clean. The rooms are nicely furnished, but the windows are fairly small so the rooms are a bit gloomy. The breakfast spread was probably the most varied I've ever seen and most of it tasted good as well (although... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We are very happy that you had a pleasant stay with us and thank you for taking the time to share your comments online. The breakfast is indeed a very popular feature of the hotel among our customers and I have shared your kind feedback to the Al Mayass team who offer a fantastic dining experience to their... More 

Sheffield, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton is at the far end of "The Corniche" a 5 mile long road and pedestrian walkway, bordering the Gulf - not that many people walk in Abu Dhabi, apart from round the shopping malls. The exterior of the building is frankly ugly, resembling sponge fingers stuck upright around the perimeter and it is low rise, only 7 stores... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Catherine M, I was very happy to read that you found our associates to be welcoming, friendly and professional. They are the heart and soul of our hotel and our greatest asset. You may rest assured that I have shared your review with them as they take pride in delivering a flawless experience to our guests. I hope that... More 

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a layover for one night and wish it was longer. The hotel was modern and the beds were so comfortable. The staff was excellent. We took a night tour of the city and found thatbthenfruit market was open at 2 am we can't wait to return,

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Beth, Thank you for your review, it is a pleasure to see that you enjoyed your time with us. Abu Dhabi has a lot to offer when it comes to tourist attractions and you would certainly need to come back to experience them all. Should you decide to do so, we will be very happy to welcome you once... More 

Stavanger
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a warm and welcoming hotel. Wonderful staff who made our stay perfect! The breakfast was the highlight of the day and service was taken well care of by Hazel and Ronaldo, unforgettable! Thank you all!

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mrs. Stavanger, I was very happy to read your kind comments and that you thoroughly enjoyed your stay with us. I was especially pleased that our associates took good care of you and that you found our breakfast to offer a wide variety of dishes cooked with quality in mind. I hope we will welcome you soon again and... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Reception's staff a bit unkind asking documents during check-in. The bedroom was small, the bathroom really big (maybe they should keep more space for the bedroom instead) but nice with both shower and tub. After 5 minutes without shoes our feet were black, but except the floor the bedroom and bathroom were clean. A person of the staff came to... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Chiara N, I would like to thank you for your comments, first hand customer feedback is the best way for us to review our processes and improve on our offering. While I have noted the positive comments you have made about some of our facilities, I am rather concerned about some of the issues that arose during your visit... More 

Warsaw, Poland
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location, nice garden around, excellent two pools ideal for kids. Lagoon shown on hotel photos is a bit disappointing and if you travel with children staying at the pool is a much better choice. We had executive suite which was great & very spacy. For family 2+1 it was more than enough. Cleaning service was great and we never... More 

Was this review helpful? Yes 3
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Ania Z, Thank you for posting a review of your recent visit with us. I was happy to read that you enjoyed your overall experience and found our facilities and location to your liking. I am of course rather disappointed about the issues you faced in regards to your kitchen equipment, what should have been no issue at all... More 

Bath
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel - would highly recommend. A little noisy when we stayed in March 2014 due to building works opposite the beach, but was great entertainment to watch a large crane attached to its pedestal on the top of a high tower block after high winds blew one over one night, damaging the building it was working on! I am... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear guest, Many thanks for your kind review, I was very pleased to read that you thoroughly enjoyed your stay with us. Your comments have been carefully reviewed with our team and we have since your last visit stopped the DJ performance at the pool area and offer a very calm and relaxing atmosphere. I was especially pleased to read... More 

Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel. Have been using this for business purposes. Nice clean rooms. Nice restaurants. Brilliantly placed next to the sea; would also be suitable for an Abu Dhabi city trip hub. Rooms have all the amenities you would expect.

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Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
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Also Known As:
Sheraton Abu Dhabi Hotel And Resort
Sheraton Abu Dhabi Hotel Abu Dhabi
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#21 Family Hotel in Abu Dhabi
#27 Romantic Hotel in Abu Dhabi
#33 Luxury Hotel in Abu Dhabi
#36 Business Hotel in Abu Dhabi

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