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Sheraton Abu Dhabi Hotel & Resort

5.0 of 5 Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Abu Dhabi Hotel & Resort
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Sheraton Abu Dhabi Hotel & Resort
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782 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

As mention previously the Sheraton Corniche hotel is over 30 years old and looks a little out of place with the surrounding buildings but don't be put off by that. The warm sincerity of all the staff we had dealings with during out 9 night stay made our holiday along with the quality of food we experienced in the Flavours... More 

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Taufkirchen, Germany
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Situated near a main road, however the rooms facing towards the sea are quiet. The hotel is not the newest, I was told around 30 years old, so it is an interesting contrast to the new tall skyscraper type hotels in Abu Shabi. A resort in the middle of the town. Unfortunately the sea view now is blocked by two... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, we always use such firsthand customer feedback to improve on our services. The hotel is indeed one of the first hotels that were built in Abu Dhabi over 35 years ago and while we of course had several renovations since then, I do agree with you... More 

Stavanger, Norway
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The club room does not give you much of room space, but a lot in extra services. The club lounge is not big but well attended an snacks and drinks are always available. The happy hour between 6 and 8 is a cozy event, which you can choose to have in the lounge or the 1st floor. I preferred the... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review. I agree with you when it comes to the benefit of staying in a club room versus a classic room. If used relevantly it certainly offers great value. I am happy that you enjoyed our resort area with its gardens and leisure facilities. You may rest assured that your comments have been... More 

Jacksonville, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a night to relax and worth every penny. Got the Club room rate best decision i made this year. I highly recommend staying here. I was not able to enjoy everything they offered, but what I did get to enjoy made up for it. Staff extremely friendly, cigar lounge relaxing, the pub was fun (sitting their now). Room... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review. I was very pleased to read that you enjoyed your short stay with us, found our facilities to your liking and our associates to be friendly and welcoming. As you have mentioned in your message that you did not have the time to use all our facilities, I certainly hope that you... More 

Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

very clean and tidy - staff wonderful, food within the hotel complex was always good. lots to do in the complex - gym - squash - canoes on the beach - great poolside bar and bar on the beach - 100% we will be going back again

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Colin J, Thank you for your kind review, it is wonderful to see that you thoroughly enjoyed your stay with us. Your comments have been well noted and shared with the entire hotel’s team and we are all very much looking forward to receiving you soon again. Warm regards, Yves Tarabout Deputy General Manager More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I'm writing this review purely because I am so disappointed with the customer service I have had from members of staff regarding this hotel. I am a working Mum of 1 and have saved up for a trip of a life time with my baby and my husband for his 30th Birthday. I booked the Sheraton as a weekend stopover... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Ellelouisa27, Thank you for contacting us in this regard. In order to safeguard the well-being of our guest, at times maintenance work has to be conducted unexpectedly and on a short term notice. We of course always try to minimize the impact this has on our guest, by notifying the same as early as possible and also making arrangements... More 

1 review
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights in mid Jan 15. Customer service very good but rooms are small in comparison to others of similar stature in AD. Private beach does the job but with building works going on around & who knows what flowing into the water on its door step so prob not a place to swim (certainly put your... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Michael S, Thank you for your review of our hotel, we take our customer comments very seriously and use them to improve on our services. I was disappointed that you did not enjoy all aspects of your stay as much as we wish you would have and I would certainly appreciate if you could contact me directly to discuss... More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I believe that Sheraton in Abu Dhabi is a great stay, it is not the typical Sheraton we know. Check in is friendly and quick. Good assistances given. Room is quite roomy, nice Bathroom, clean with all the amenities you require. Breakfast is a real enjoyment, food is tasty and great Arabic coffee. Head Service could need to be improved.... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We have reviewed your comments with great pleasure. I have also shared your feedback with our entire team who take great pride in delivering a flawless experience to our guests and we hope to have the pleasure of receiving you soon again. Thank you for taking the time to share your feedback and warm regards, Yves Tarabout Deputy... More 

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

If you wanna stay in Abu Dhabi its a best location. What all you need for your stay is bed, food, entertainment and peace which is easily found in this hotel. Staff is very well smiling and accommodating requests Strongly recommended

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We certainly appreciate you taking the time to write a review of our hotel on tripadvisor. Needless to say, we are very happy that you enjoyed your stay and found our associates to be well trained and friendly. We will be looking forward to receiving you soon again. Thank you and warm regards, Yves Tarabout Deputy General Manager More 

Reading, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a 11 night stay here and have just got home I can't rate this hotel enough absolutely excellent in every respect. All the staff were friendly and helpful. Flavours restaurant where we went for breakfast was great there were so many dishes to choose from real orange juice!!! beautiful coffee so good I didn't need to put milk... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear John A, I would like to thank you for taking the time to share your kind feedback with us. Needless to say, I was very pleased to read that you enjoyed your holiday with us and found both our facilities and our restaurants and bars offering to be of high quality. I was especially happy about the comments you... More 

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Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#19 On the Beach Hotel in Abu Dhabi
#24 Family Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#34 Luxury Hotel in Abu Dhabi
#38 Business Hotel in Abu Dhabi

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