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Sheraton Abu Dhabi Hotel & Resort

#38 of 122 Hotels in Abu Dhabi
Certificate of Excellence
Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
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1 room 1 guest
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Sheraton Abu Dhabi Hotel & Resort
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949 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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  • All months
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    (275)
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Manchester, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night in Sept with the sole reason to check the hotel out as some of the reviews were less than positive and my wife and i were looking at this hotel for our new year holiday this year. I think the negatives in these reviews must be for a different hotel. Yes the hotel is... More 

Was this review helpful? Yes 1
Milano, Lombardia, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The very good service and kindness of the employees are a top. Nice swimming pool with a nice Lebanese restaurant and the main restaurant with different buffets every evening depending of the day of the week.

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Aberdeen, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although not the newest hotel it is well placed on the cornice in the hart of Abu Dhabi. It also has it's own little stretch of beach which is nice for relaxing and chilling out. It has a few nice restaurants so you can stay in the hotel grounds if you choose, It has a british bar attached to it... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Rod, Thank you for taking the time to post a review about your stay on TripAdvisor. I was very pleased to read that you found our hotel convenient and that our resort and restaurant facilities were to your liking. We look forward to welcoming you back and I remain at your disposal to personally handle your future arrangements. Warm... More 

hammamet
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Italian food lovers....mexican...french....bbq grill....vitamine bar.....seafood....open air swimming pool....or simply the oriental delights at night....all of this in the center of the Capital of the United Arab Emirates....

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. I was pleased to read that you enjoyed your stay with us and would like to thank you for your kind review. We look forward to welcoming you back in the future. Warm regards, Yves Tarabout Deputy General Manager More 

Jakarta, Indonesia
Level Contributor
75 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a little bit old and rooms are small; however, the very friendly staff makes up for it. Especially front office staff was very helpful in planning sightseeing activities. The location is good, easy to reach by car, and with a major shopping mall (Abu Dhabi Mall) close by. Breakfast was served in the ballroom, since the restaurant... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for writing a review about your recent stay with us on TripAdvisor. It is wonderful to read that you enjoyed your visit and found our food offering to be of high quality. I was especially pleased to see that you felt well taken care of by our associates, rest assured your kind comments have been shared... More 

Ireland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great value (I got a particularly good deal I feel 83euro a night). great pool for kids, with small water slide. Was a bit disappointed with room, it was small and I booked for 2 adults and 1 child, which was printed on my booking, but reception said there was an extra charge for a fold out bed. and that... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Brianomul, Thank you for posting a review about your recent stay with us on TripAdvisor. I am very pleased that you enjoyed your overall time with us, your kind comments about the friendliness of our associates have been shared with the team. I am sorry if there was a misunderstanding regarding the fee for the extra bed this is... More 

Delhi
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night for official purpose. I arrived exactly at 2:00 PM, but room was not ready so I opted for another room at lower floor. I entered the room, opened the freezer and what was waiting for me was an empty water bottle. I complained and they removed the same. There was no toothbrush, no razor... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay on TripAdvisor. I am sorry that you did not feel your stay met your expectations, you may rest assured that I have reviewed your comments in details and discussed them with the team. The standard check-in time in hotels is 3 pm and while... More 

UAE
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel staff were very friendly and helpful. However i was disappointed by a few things. We stayed in a clubroom, on arrival there was rubbish in the room which had not been cleared up and left on the side. I then stepped on some glass in the room, which went into my foot after only being there 5 minutes.... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Angela, It is always a pleasure to read reviews from our guests as it offers an insight into how we perform on a day to day basis and I would like to sincerely thank you for your feedback. Please allow me to sincerely apologize for some of the inconveniences you encountered during your stay, you may rest assured that... More 

Saarbrucken, Germany
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Hotel with a great Staff except the Spa Staff!!! This Spa is a shame for a Sheraton Hotel! VERY VERY unfriendly People and the Spa is old and looks like a 1 Star Spa! A wonderful Spa you find opposite the Sheraton, here is the great Sofitel Spa!!!!! Great location at the corniche, but the rooms a a bit... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I would like to thank you for sharing your experience with us. I am happy that you liked your overall stay with us and found our team of associates to be overall friendly and welcoming. Thank you for your comments about the service issues you encountered at our massage facility – we would like to be able to... More 

New York City, New York
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent over 3 months in the Sheraton. The location is prime, right next to the corniche (a bit noisy for those who are looking to relax / chill). The staff is friendly but the rooms are a bit small; I was lucky enough to eventually get upgraded to a suite, phenomenal.

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels - especially that you stayed with us for an extended period. I am glad to hear that you felt a lot more comfortable after your room move. Thank you for your review, and... More 

Hotel Review Summarization

What travelers say

  • Pool area(6)
  • Very good(5)
  • Club lounge(4)
  • Pool bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

651 photos of this hotel

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Hotel & grounds (96)
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Pool/beach area (81)
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Room/suite (53)
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Bathroom (27)
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Other (98)

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2-Bedroom Diplomatic Suite (61)
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Amenities (20)
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Beach (3)
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Club Room with Resort View (28)
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Pool (24)
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Restaurants and Bars (61)
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The Hotel (32)

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