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Sheraton Abu Dhabi Hotel & Resort

5.0 of 5 Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Abu Dhabi Hotel & Resort
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Sheraton Abu Dhabi Hotel & Resort
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759 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hoora, Bahrain
Top Contributor
91 reviews 91 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for a short overnight business trip. The exterior of the hotel is not very impressive and the external footprint of the hotel is also quite small. However the rooms are what is expected of a luxury business hotel, i.e. reasonable size, neat and clean. The check-in was a bit misleading. I had requested for a single... More 

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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

OK, let me justify my evaluation. On arrival my key didn't work twice, and I had to wait 15 min for engineerto come and oopen the door. Room AC control very old and not doing what you press the button for. Room window is blowing a whistle if there is wind,and there was a wind that day. When I came... More 

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Stuttgart, Germany
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hello! We were in this hotel for 9 days!!!! We are not special people, we are usuall. So, listen..) Hotel is old, but it is ok, many decorations and etc. Good. but IT is not 5 stars!!! It is 4!!!! or even 3. Room is small. Service was terrible. They did not clean our room , i called to reception... More 

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Portland, Maine
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very Professional and Courteous Staff, excellent food in one of 7-8 restaurants in the complex. Nicely laid out rooms and hotel is impressively clean throughout. Nice, reasonably priced place to stay for vacation travel.

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor. I was happy to learn that our staff provided you with great service throughout your stay, and the facility was to your liking. We look forward to welcoming you back to our hotel upon your next visit to Abu Dhabi. Sincerely, Martin Cramer General Manager More 

Newport, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel whilst visiting our daughter. This hotel ticked all the boxes. The reception staff were excellent and polite.ALL the staff were extremely courteous and nothing was too much trouble. The rooms were very clean although a little small but had everything we needed. Loved the "lagoon" area with the beach and pools and good gym facilities. We... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Fenya, Thank you for sharing the positive feedback from your recent stay with us. I was very pleased to read about your experience and your kind comments have been noted and shared with the team. Tavern is indeed a fun place to be, and our entertainers create a good atmosphere to relax and enjoy some spare time. We are... More 

Manama, Bahrain
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As luxurious as a Sheraton could be. Nice hangout spot up the stairs in the mezzanine looking over the reception. Nice facilities, pool and "small" private beach. Efficient room size thou I was a little disappointed to discover the rooms had no washers in the toilets (Something that you get used to if you spend enough time in the the... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear MZedan, Warm greetings from Abu Dhabi to Manama! Thank you for staying with us recently and taking the time to share your experience. I am glad you had a pleasant stay and were able to enjoy our facilities, especially the resort and outdoors areas with the nice weather we are experiencing. Your feedback in regards to the missing washers... More 

doha
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel because of the SPG membership, giving me great deals and discounts However comparing to other SPG Hotels this was a little bit disappointing in terms of luxury. plus, the sea view wasn't as expected. On the other other hand, the friendliness of the staff and strategic location of the hotel made it up for me... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Patboja, Thank you for your review and feedback about your recent stay with us. First of all I wish to thank you for your loyalty as a member of our SPG Program. I am glad to see you visit our properties regularly. Our hotel offers a more classic design with Middle Eastern touches in comparison to many of the... More 

New York City, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in this hotel because the Sheraton brand. The room is okay but the configuration is weird. The desk faces a blank wall. And the couch seats are underneath the TV so the only way to watch TV is seating on the bed. The breakfast buffet offers quite good choice with sufficient variety and high quality. However the wait... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Henry C, Thank you for taking the time to review and comment on your recent stay with us in Abu Dhabi! I am obviously also a little bit disappointed that we did not manage to meet or exceed your expectations. It is always important for us to read about your loyalty to the Sheraton brand and do our best... More 

Cheshire UK
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our first stay at this Sheraton and We found the staff very friendly and helpful, one member of staff was very helpful and really put herself out to accomadate you and this was Veronica Abringe the V.I.P club lounge supervisor. We booked to stay for 15 days in an exceutive suite, after two nights We found that We... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Sandra, Many thanks for your kind comments about our hotel. I certainly appreciate you taking the time to share your feedback and point out one of our Associates “Veronica” for doing an outstanding job; you may rest assured that I have shared your feedback with her personally. It was your first stay and I hope it won’t be the... More 

Brighton, United Kingdom
Top Contributor
81 reviews 81 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Abu Dhabi is a large hotel and resort situated at the east end of the corniche with its own lagoon and small beach area. It feels like it's been somewhat taken over by everything else around it really; the the view out to sea has been rather changed by the erection of some enormous new tower blocks, and... More 

Was this review helpful? Yes 1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear David W, Thank you for sharing the feedback on your recent experience with us. I am happy that you enjoyed your time in the hotel during the Formula One Grand Prix. Your kind comments have been well noted and shared with our associates. We are looking forward to receiving you once again in Abu Dhabi very soon. Warm regards,... More 

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Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#19 On the Beach Hotel in Abu Dhabi
#24 Family Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#34 Luxury Hotel in Abu Dhabi
#38 Business Hotel in Abu Dhabi

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