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Sheraton Abu Dhabi Hotel & Resort

#43 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
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Sheraton Abu Dhabi Hotel & Resort
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1,054 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just stayed at the Sheraton in Abu Dhabi for 5 nights. We upgraded to club room on the resort side, free breakfast, wifi, there was even free soft drinks from 10.00am - 5.00pm in the club lounge on the 6th floor along with snacks, then also they had a Happy Hour from 6.00pm-8.00pm along with snacks. The pool was clean... More 

Helpful?
Thank kaye c
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upon check-in I was assisted by Jazeera and Anika who took care of my room assignment. Ms. Anika, the duty manager was really polite and so professional. I want to thank her a lot for making our stay another pleasant one. When I entered our room, I loved it because the view was from the resort, it was gratifying. I... More 

Helpful?
Thank Krystelelai B
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Nothing makes me happier than seeing such positive feedback from our regular customers. I really appreciate that you took the time and effort of noting the names of our team and thanking them all individually in your review. Our guests are indeed are like family to us – we are so glad to see you returning time and... More 

Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here in January 2016 with my family, we stopped over on route home from London to Sydney. We upgraded our room at check-in and got access to Club Lounge which was totally worth the extra money. The main benefit was access to drinks and food throughout the day and then complimentary alcoholic drinks during Happy Hour in Cloud... More 

Helpful?
Thank johnfox77
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear John, Due to the high volume of connecting flights, Abu Dhabi is indeed a very popular stopover city. We have many guests – like yourselves – who stay here for a few nights en route to another destination. I am glad to hear that the Club Lounge, Cloud Nine and Flavours provided you with such a great culinary experience.... More 

Wagga Wagga
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room was very clean and very quite you couldn't hear anyone walking past or the outside traffic.The bar by the beach was excellent as was the service. There was lots of huge shopping malls in Adu Dharbi you could wonder around in all day and very easy to get to. I felt quite safe walking around the city only downside... More 

Helpful?
Thank CrispyWaggaWagga
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Abu Dhabi is a great city to visit – there are plenty of options to go shopping or sightseeing. I am really glad to hear that you had such a memorable time in our city. The B Lounge – our outdoor bar by the lagoon – is just about to be re-launched with some very sleek, new furniture... More 

n.london,uk
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We are leaving resort tomorrow. We booked a standard resort view room through Expedia with flight included. Marvellous deal. Great hotel for a sunny break. Room excellent.well equipped with a small balcony. Separate shower and bath in a lovely bathroom. Lots of towels and sufficent toiletries. Very comfortable beds and good air conditioning. Service is exactly what I would expect... More 

Helpful?
Thank jks24
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us on TripAdvisor. I am very happy to read that you thoroughly enjoyed your vacation with us and found our beds extremely comfortable. The Sheraton signature beds offer indeed great comfort. I certainly appreciate your comments about the service provided by our associates, they truly take great... More 

London, United Kingdom
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location opposite the Corniche, and short taxi journey from the Mosque. We had a nice relaxing stay here, there is a good selection of restaurants so we were able to spend our first night in the hotel after our journey. We had a club Room and whilst the lounge was nice with a good... More 

Helpful?
Thank LittleMissDixon
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us on TripAdvisor. I am happy that you and your partner enjoyed the hotels’ facilities and found our location convenient while arranging your sightseeing trips. The Grand Mosque is definitely a “must-see” while visiting Abu Dhabi, I hope you had a nice time there. I was sorry... More 

London
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I didn't stay at the hotel, but went to the B Lounge for drinks. The setting was really nice and the DJ was playing some nice chilled out tunes, we thought we were in for a nice time, but the service was appalling. The venue wasn't busy but we waited for about 15 minutes trying to get someone's attention to... More 

Helpful?
2 Thank Davidob
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear David, Thank you for taking the time to share your feedback with us. Needless to say, this is not the experience we wish to give our customers nor is it what we are accustomed to. I can only imagine how frustrating this must have been and we have already discussed the issues you have mentioned to ensure they do... More 

Helsinki, Finland
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here in January 2016 with my boyfriend. Overall experience: 5 stars ***** The service in the hotel was just excellent - thank you! The members of staff at Club Lounge and Cloud Nine were very friendly and the service was always quick. Same thing at the front desk: whatever you asked, they would help you in the most... More 

Helpful?
Thank Maiskis2016
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Maiskis2016, Thank you for taking the time to write a review about your recent stay with us on TripAdvisor. It gives me great pleasure to read that you thoroughly enjoyed your time with us. The location of the hotel is definitely an advantage - our guests can commute to the city’s main business or shopping districts within minutes and... More 

Edinburgh, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in club rooms for week and would definitely return. Staff very friendly and helpful making your stay relaxing. Breakfast choice is staggering and one of best anywhere. Thank you to all staff in particular Marie Lou, Nelia and Maria in the club rooms - superb service. Lovely pool area with handy private beach. Well located for corniche and walking.

Helpful?
2 Thank derek1975186525
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Derek, Thank you for taking the time to write a review about us on TripAdvisor. I was delighted to read that you enjoyed your holidays with us. I am also especially pleased that our associates made you feel well looked after at all times. You may rest assured your kind comments will be shared with the team. They take... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is old and small compared to what you can find in Abu Dhabi, but still comfortable. Rooms and bathrooms are small but ok. We had a nice dinner at the La Mamma restaurant. The beach and sea area look a bit of a joke. You quickly understand that it's all they managed to save from the city expansion... More 

Helpful?
Thank PlanetTouristVisitor
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us on TripAdvisor. I was ofcourse pleased to read that overall, you enjoyed your short stay with us. La Mamma is indeed a wonderful restaurant to have a delicious Italian meal. I am glad that our team have left you with a memorable experience, rest assured I... More 

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