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Sheraton Abu Dhabi Hotel & Resort

#35 of 120 Hotels in Abu Dhabi
Certificate of Excellence
Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
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Sheraton Abu Dhabi Hotel & Resort
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Ranked #35 of 120 Hotels in Abu Dhabi
Certificate of Excellence
A recent review
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899 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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All months
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed at the Sheraton on 3 occasions now with work and each trip has been excellent. There are a good selection of restaurants which all offer something different and from the 3 I've dined in they are all very nice. There's a superb pub called the Tavern which is tucked round the side and a very pleasant 'lagoon'/beach. It's... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Hotel seems a little old and was told that was one of the oldest Hotel sin the City. Against the Towering Skyline of the City, the hotel does get Dwarfed, but that has no relevance once you step into the Hotel. A Very warm and Intricate Lobby welcome you with large and well carved niches. The Check in was... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write about your stay on TripAdvisor. It is always rewarding to read that our guests are being well taken care of. I am especially pleased that your little boy had a great time in the resort. I appreciate your kind comments about the team. We look forward to welcoming you back... More 

Dubai
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in various hotels in Abu Dhabi but this was the first time I stayed in the Sheraton, it was not my first choice before because from the outside it is an older looking hotel, but boy was I wrong. I stayed with my family for quite some time in the hotel, we have 2 kids below 4 yrs.... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for posting a wonderful review about your recent stay with us on TripAdvisor. It was a pleasure to read that you and your family had thoroughly enjoyed your holiday with us. We encourage our team members to go the extra step for our guests and I am delighted to hear that they went above and beyond... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great hotel, very attentive staff and excellent service. I have problem with my neck.I have asked for hard or orthopaedic pillow, they did not have it, but 2 days later I found orthopaedic pillow on my bed ! They really want you to be happy.PLEASE DO NOT BOOK IT THROUGH EXPEDIA-TERRIBLE CUSTOMER Services.I have lost one night in this great... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for sharing your experience with us. Lovely to hear that you were well taken care of during your stay. If you are a frequent traveler, you may wish to check out our SPG (Starwood Preferred Guest) program. As a member you will be able to benefit from exclusive deals, discounts and earn benefits towards your stays... More 

Jersey, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived very early in the morning due to our flight time from the UK & although our room wasn't ready there was no issues and we were given an upgrade (at no extra cost) The room was excellent, on the 3rd floor with a view of the pool & a small balcony. The Hotel is in a good location,... More 

Was this review helpful? Yes 5
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your wonderful review. I was delighted to read that you thoroughly enjoyed your stay with us. I have shared your kind comments with our team of Chefs and associates who take great pride in presenting our guests with memorable experiences. I hope I will have the pleasure to meet you on your next visit. Warm... More 

Durham, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Sheraton for my wife's birthday. We were looking for a change from Dubai to celebrate and catch a few drinks. We chose the Sheraton on friends recommendations and reviews on Trip Advisor. We were not disappointed. It may not be modern however the service, charm, location make up for a first class stay. We stayed... More 

Was this review helpful? Yes 3
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear William, Thank you for taking the time to post your review on TripAdvisor. I am happy that you chose our hotel for your weekend getaway and you and your wife were well taken care of during your visit. We have recently introduced an Italian head chef in La Mamma and great to hear you enjoyed both meals. We look... More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall a pleasant stay, compared to other hotels this central the hotel has good facilities and a decent pool and beach area. I came here on business and only stayed one night, I didn't dine at the hotel so can't comment on the food, the bar at the pool was nice enough. The room was a little dark and smelt... More 

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ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Ian, Thank you for posting your feedback on TripAdvisor. I am glad that you found our service and facilities suitable for your trip, and thank you for being loyal to Starwood Hotels & Resort. The central location of the hotel does indeed give our guests the benefit of easily getting around Abu Dhabi. We do hope to have the... More 

Milan, Italy
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel offers neither the size and comforts of new big tower hotels like Sofitel and Meridien nor a real beach resort feeling with that little pond and small pools. Rooms are small and cramped, oddly shaped, minimal and useless closet where you can't hang a dress because there is a drawer in the way, no room to open bags... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I was sorry to read that you did not enjoy your stay the way we wish you would have. One of the major purposes of online reviews is to understand what our customers say about us and look at ways of improving our offering whenever relevant. While we... More 

Windsor, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Sheraton is an older-style hotel, but in many ways this adds to its charm. The reception area is very nice, and all the public areas are clean and well kept. The pool area is very relaxing, and the pool-bar staff there were very good, with a couple of reservations (more later). The gym is very well equipped. The Italian... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Ian G, Thank you very much for your kind and thorough review of your recent stay with us. Wonderful to read that your experience with the hotel staff, restaurants and the pool area was very positive for the most part. I appreciate your last comment and rest assured that the team is trained in keeping a vigilant eye about... More 

Tamworth, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellent hotel for the price, well appointed rooms, and bathrooms, Wifi free everywhere! pools are great, big one with swim up and kids one had a slide, restaurants were excellent too, lots to choose from. Beach is small and man made, but not into beaches. we had 2 rooms - travelled with kids 9 & 18, interconnecting rooms...excellent! only downside... More 

Was this review helpful? Yes
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Kelly, Thank you very much for your kind comments, very pleased to read you had a wonderful experience with your family and that you found the hotel to be of good quality value. On the other hand please accept my apologies for the inconveniences you have faced with the room key card and hairdryer, it has been communicated with... More 

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