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Mercure Centre Hotel

Hotel website
Hamdan Street, Abu Dhabi, United Arab Emirates
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Mercure Centre Hotel
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • All months
    (604)
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    (181)
All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there for 3 nights, & everything was great. We had buffet breakfast included in our booking & it was great. Nice selection of food, all very fresh & even an staffed omelette station. The room was clean & the room service & housekeeping staff were great. Although in the UAE unmarried couples aren't supposed to share a room, most... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

Stay just For relaxing 1 night. Everything was fine From THe first i'm doing Check in till I'm going! Special thank For Mr.tarikh And The guy (forget the name)from front office who The one help me while I'm doing check in. Just 1 concern for the security which is incharge in the door they need more training to welcome the... More 

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Aussie
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights on outward journey and 2 nights homeward trip. We were updated on last trip incase there may be noise from renovations, that was a lovely corner room. The weather was too hot to venture far,but there was plenty to see from the window. Each visit I went to the lady's salon and had wonderful treatments. There... More 

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Liverpool, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed here for 3 nights on our way through to New Zealand. The 24 hour reception came in really handy as we didn't arrive in UAE until the early hours of the morning. We were very tired but checking in was quick and easy. Staff were friendly and welcoming and we were always greeted with a... More 

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Melbourne
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well situated in central Abu Dhabi. Clean rooms ,if a little small.a smallish gym ,and an older style pool that could do with a renovation.breakfast was quite good.eating at the hotel was pretty good. It is Ramadan at the moment ,but there did not seem to be a lot of restaurants located close by.we ate at the hotel all 3... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

great friendly staff, central location and a nice area to walk around. If you like Indian food, there's an Indian restaurant next door where locals eat and it's tasty, especially the masala dosa ( restaurant is called "Royal Rajastan")! Rooms are hotel-rooms, so don't expect a big appartment room with self catering facilities. Rooms are clean and have access to... More 

Was this review helpful? Yes 2
MercureAbuDhabi, Manager at Mercure Centre Hotel, responded to this review

Dear Guest, Thank you for your time to provide us with your invaluable and encouraging feedback here about the rooms, the cleanliness and the channels in the room. We are really glad to know that you did have an enjoyable time here with us. Allow us also to apologize on the inconvenience of the situation outside of the hotel in... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

Dear all, First of all I’d like to apologize for being late to review here I’d like to thank all Mr. Hannan Mr. Ahmed , Tarek , Fassih and the Moroccan lady & all the staff really , sorry I forgot others names but all are helpful , in every hotel you one or some staff are not much kind... More 

Was this review helpful? Yes 1
MercureAbuDhabi, Manager at Mercure Centre Hotel, responded to this review

Dear Guest, Thank you for your detailed and most encouraging review which we have read with much interest and joy! We have also enjoyed reading your gracious comments about our staff, the hotel facilities, the newly renovated rooms and the location of the hotel. We are absolutely delighted to learn of the overall great experience you have had with us... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 15, 2015

Hotel had a good city centre location, convenient for most areas of Abu Dhabi. Hotel staff were friendly and polite at check-in, and were helpful in allowing me to check in members of our party who hadn't yet arrived. Rooms were on the small and basic side, with not much in the way of a view, but this is a... More 

Was this review helpful? Yes 1
MercureAbuDhabi, Manager at Mercure Centre Hotel, responded to this review

Dear Guest, We are delighted to read that you enjoyed your stay with us and wish to thank you very much for your kind comments. We are proud of our team here, and you have endorsed our belief into their dedication and professionalism. It is disappointing to read that the room size and the outside view did not meet your... More 

Warsaw, Poland
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 8, 2015

We are glad to confirm all of good opinions about that place. It is perfectly situated both for backpacker and more formal guests. Near area od beach and bus station will satisfy almost everyone. Staff was very helpful and polite. We were provided with extra charger when our broke down. Price is not so little but standard makes amends. You... More 

Was this review helpful? Yes 1
MercureAbuDhabi, Manager at Mercure Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review which we have read with much interest and pleasure. Allow us to thank you yet again for having selected Mercure Centre Hotel for your recent stay in Abu Dhabi. It is really great to know that you found the location of the hotel pretty accessible for your needs. We are delighted... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 2, 2015

Booked it for the 1st time and this 3*star hotel struck me. Came to the hotel as early as 10am made a booking through booking.com but unfortunately was not granted as the CC provided in the website cant be presented. The check in procedure didn't fail me as Mary the receptionist help me with the assistance of Ahmed for granting... More 

Was this review helpful? Yes 2
MercureAbuDhabi, Manager at Mercure Centre Hotel, responded to this review

Dear Guest, Thank you for taking your time to post your feedback in TripAdvisor. We are delighted to hear that we were able to create another relaxing and pleasant stay for you. As you rightly pointed out, we have currently renovated two floors in the hotel as you could smell the new furniture, but we are happy to know that... More 

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