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InterContinental Abu Dhabi

#24 of 121 Hotels in Abu Dhabi
Certificate of Excellence
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King Abdullah Bin Abdul Aziz Al Saud Street | Al Bateen area, Abu Dhabi 4171, United Arab Emirates
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InterContinental Abu Dhabi
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InterContinental Abu Dhabi
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995 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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There are newer reviews for InterContinental Abu Dhabi
See the most recent reviews
Dubai
Top Contributor
84 reviews 84 reviews
83 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed July 6, 2011

Stayed for one night on the weekend on May 2011, I was expecting higher standard of service however the stuff were still very friendly. Took long time to do the check in but finally we get the keys, the room is spacious with great amenities, I sleepy peacefully. The yacht club was great, pool area was small but I’ve enjoyed... More 

Was this review helpful? Yes 3
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear Mohi_Khater, Thank you for taking the time to communicate your concerns. We apologize for any inconveniences you have experienced during your stay. We are glad to hear you enjoyed your room, The Yacht Club, pool facilities and breakfast buffet. However, we are sorry to hear our service did not meet your expectations and we take your feedback into consideration... More 

1 review
3 of 5 stars Reviewed July 2, 2011

I have visited your hotel in abudhabi many times but my last visit was the worst from things that happened to myself which was either a lack of your service or just plane ignorance. I stayed for three nights in room 1709 under the name of Ali Salem Al Muhairi, there are minor issues that led to a very bad... More 

Was this review helpful? Yes
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear Mr. Al Muhairi, First and foremost, we would like to thank you for sharing your concerns with us. Please accept our sincere apologies for the inconveniences experienced during your stay. A representative from our management team will get in touch with you to personally apologize and discuss this matter further. Thank you again for your feedback. Your business is... More 

Oxfordshire
Top Contributor
86 reviews 86 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 28, 2011

This is by a long way the best IC I have stayed in. Staff and management provide an absolutely stunning service. The choice of restaurants is just mind boggling. (Smoking is allowed in UAE, and that is a downside for UAE, not IC, who actually managed this very well) Highly recommended, - the hotel does not necessarily look to good... More 

Was this review helpful? Yes 2
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear Frudle, Thank you for taking the time to give us your feedback. We are pleased to read your comments about your stay with us. We look forward to welcoming you back to InterContinental Abu Dhabi in the near future. Sincerely, Management Team InterContinental Abu Dhabi More 

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2011

Stayed here for a few days on a work trip, on which I brought my wife. Absolutely no issues - easy check-in, etc. - and great location near Emirates Palace and not too far from the main business areas. We took three hours at the end of our trip to hang out at the hotel beach, which was a nice... More 

Was this review helpful? Yes 2
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear patdoc, Thank you for your kind review. We are glad to hear you enjoyed your stay with us and benefited from our services, hotel location and beach. We hope to welcome you back to InterContinental Abu Dhabi during your next visit to the capital. Sincerely, Management Team, InterContinental Abu Dhabi More 

ozsteopath
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2011

I arrived during the morning, having let the hotel know in advance, and I was able to check in straight away; ideal for preparing for afternoon meetings. Good start. Staff: excellent, without exception. The room was clean, modern and very comfortable. Can never get rooms in the region cold enough at night, but the controls for lights, aircon etc were... More 

Was this review helpful? Yes 3
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear ozsteopatj, Thank you for taking the time to share your comments and concerns with us. We sincerely apologize for the inconveniences experienced during your stay. We are happy to hear your feedback about the service of our staff, your room, our various dining venues and laundry services. However, we are sorry to hear certain aspects of your stay did... More 

Christchurch, New Zealand
Top Contributor
57 reviews 57 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 26, 2011

I've just had two weeks in this lovely hotel and found it to be very comfortable. The hotel was one of the first 5 star hotels in Abu Dhabi and has recently had a complete makeover (which made problems with the water supply something of a surprise). The rooms are nice with free internet now a great bonus, and the... More 

Was this review helpful? Yes 3
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear IanfromRAK, Thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed your two weeks stay with us and benefited from your room, our many restaurants and the hotel location. We hope to welcome you back during your next visit to Abu Dhabi. Sincerely, Management Team InterContinental Abu Dhabi More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2011

I thoroughly enjoyed my overnight stay at this hotel in a Club room, city view. The extras, such as Club lounge access, buffet breakfast, all-day snacks and evening drinks and canapes starting at 7pm - unlike other hotels where I have stayed commencing at 6pm - still seem to make the extra cost worth it. A particular highlight was the... More 

Was this review helpful? Yes 3
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear rockingrobbie73, Thank you for your review and kind comments. We are pleased to hear you enjoyed your stay with us and highly appreciate your feedback of our Club Lounge, Selections restaurant and staff services. We look forward to welcoming you back in the near future. Sincerely, Management Team InterContinental Abu Dhabi More 

Stockport, United Kingdom
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 22, 2011

I stayed for three days in the Intercontinental. It's a good hotel with a nice choice of restaurants and facilities. The room is a good size but the shower in the bathroom is very cramped and their corridors are quite narrow. The bedside controls for the lights and air-conditioning is a very nice touch but the to get the TV... More 

Was this review helpful? Yes 2
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear DaSaint, Thank you for your review. We greatly appreciate you taking the time to bring your feedback to our attention. We sincerely apologize for the inconveniences experienced during your stay. But, we are glad to hear you enjoyed your room and our many restaurants and facilities. We hope to welcome you back to the hotel during your next visit... More 

UK
Top Contributor
217 reviews 217 reviews
149 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed June 19, 2011

I stopped here with several friends for four nights which offered us the chance to use many parts of the hotel. The hotel has an excellent range of bars, restaurants and facilities. The choice of the Intercontinental was based on the trip advisor rating, the location and the brand. I was very impressed with the hotel overall which is extensive... More 

Was this review helpful? Yes 1
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear docscooter, Thank you for taking the time to communicate your concerns. We apologize for any inconveniences you have experienced during your stay. We are glad to hear you did enjoy our Fishmarket restaurant, breakfast selection and concierge services. However, we are sorry to hear our service did not meet your expectations and we take your feedback into consideration when... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2011

A short stay in Intercontinental, but a one which everyone should experiance. best in the region i have witness. The room service excellent. It was spacious. Swiming pool and other facilities were very nice

Was this review helpful? Yes 2
InterContinentalAD, Public Relations Manager at InterContinental Abu Dhabi, responded to this review

Dear Rashmidhar, It brings us great pleasure to read reviews from satisfied guests like yourself. We are very pleased you have enjoyed your stay with us and we look forward to welcome you again in the near future. Sincerely, Dania Malki PR Director More 

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