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InterContinental Abu Dhabi

#26 of 120 Hotels in Abu Dhabi
Certificate of Excellence
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King Abdullah Bin Abdul Aziz Al Saud Street | Al Bateen area, Abu Dhabi 4171, United Arab Emirates
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InterContinental Abu Dhabi
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InterContinental Abu Dhabi
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954 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beds
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed here in April on an all inclusive basis but staff and especially management had no idea how to run it as every time we tried booking different restaurants for dinner or drinks they always had to check if was included in the AI and one day the italian was but the next day it wasn't,just didn't make sense so... More 

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Cairo, Egypt
Top Contributor
78 reviews 78 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice one located on the marina area west of Abu Dhabi , the reception people were very nice and they welcome me a warm welcome as a golden IHG member. the room size was very nice but the view from the room wasnt the best also the bed size was a bit small (talking about twin... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest, Thank you for your review, I am pleased to hear that you enjoyed your recent stay with your family. Thank you commending our recreation and room facilities and the friendliness of our colleagues; it is our pleasure to provide our guests with a memorable experience. I have shared your feedback with the entire team, who thank you and... More 

South Holland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had a great relaxing stay at the IHG Abu Dhabi. We booked a king deluxe room with a the benefits of the Executive Lounge. Hotel is situated near a marina with a few great restaurants. Two different pool areas and close to Marina Mall. Elizabeth, Jasmin, Jeffrey, Kumudu and Charley pampered us in the Executive Lounge. Tanka from Bangladesh... More 

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Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed there for the weekend with the kids. The service was great. The beach was perfect for the kids and specially the kiddy pools. Ate at the bayshore. Food was excellent. We will stay there again.

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest, Thank you for your review, I am pleased to hear that you enjoyed your recent stay with your family. Thank you commending our diverse facilities at The Bayshore; it is our pleasure to provide our guests with a memorable experience. I have shared your kind words with the entire team, who thank you and look forward to welcoming... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a wonderful stay here. Check in staff wonderful. Room lovely but certainly not 5 star quality. Food fabulous and poolside staff extremely attentive. Selections restaurant wonderful- most attentive staff and fabulous food. Don't choose the all-inclusive package. You have to ask for every drink you have and every restaurant has a set menu for all inclusive guests-... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest, Thank you for your review, I am pleased to hear that you enjoyed your recent stay with us. Thank you commending on our diverse food and beverage offering, and attentiveness of our colleagues. We value your comments as they help us to improve the service offered to our guests. Thank you once again for your review and we... More 

Dubai, Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The reception attendant was cold unsmiling and unwelcoming. Rushed our checking in without giving option to creditable food and beverage consumption-mini bar was locked which I find offensive. Limited bar and water activities. Indoor Jacuzzi was dirty. Taxi assistance was also despicable. While they assist the other guests we were pointed to walk across the hotel to get our taxi.... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you for taking the time to write your details review. First I would like to apologise for the less than satisfactory experience you had at the Front Desk. I have shared your comments with the Front Office Manager who will make sure this is not to reoccur in the future. We value our guests comments as they... More 

Bathurst
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

After 14 odd hrs in the air, it was lovely to be pampered by exceptional staff for which nothing was too difficult. Amazing attention to client needs always with a willing smile. The hotel itself is perhaps a little dated and could use a bit of a spruce up, especially the carpets in the corridors, but the rooms are clean,... More 

Was this review helpful? Yes
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest, Thank you for taking the time to write your review, I am delighted to hear that you enjoyed your recent stay with us. Thank you for your kind words about our colleagues, it is our pleasure to provide our guests with a memorable experience. I have shared your feedback with the entire team, who thank you and look... More 

Pontypridd
Top Contributor
118 reviews 118 reviews
84 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a truly excellent hotel with many good facilities. We arrived early as we had an overnight flight from London. They checked us in and upgraded us to a beautiful suite. Very impressive they have used the space well and it is not too big you lose yourself. My opinion is that the hotel is not outdated as previous... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you for your review. I am delighted to hear that you enjoyed your recent stay with us. Thank you for commending our spacious rooms, diverse facilities and the friendliness and dedication of our colleagues. It is always our pleasure to provide our guests with an unforgettable stay and we look forward to welcoming you back very soon.... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from a 4 night stay here (April 2015) and we loved every minute of it. Yes I agree with the other reviews that the hotel and rooms are more dated that other modern new hotels but they are still very clean, spacious and comfortable – we had a king deluxe room. The rooms,... More 

Was this review helpful? Yes 1
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you for your review. I am delighted to hear that you enjoyed your recent stay with us. Thank you for commending our diverse facilities and the dedication of our colleagues; it is always our pleasure to provide our guests with a memorable experience. I have shared your kind words with the entire team, who thank you and... More 

Buckingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I go to UAE a great deal and have stayed in a number of hotels in both Dubai and Abu Dhabi. I always come back to the Intercon in AD as I feel really comfortable here. The staff are great and are the real asset of the hotel. From the GM, Ivor, via the Exec Lounge staff (Elixabet and Jasmin)... More 

Was this review helpful? Yes
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you for your review. I am pleased to hear that you enjoyed your recent stay with us. Thank you for commending the friendliness and dedication of our colleagues; it is always our pleasure to provide our guests with a memorable experience. My team and I thank you for making InterContinental Abu Dhabi your preferred destination of choice... More 

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