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InterContinental Abu Dhabi

#28 of 120 Hotels in Abu Dhabi
Certificate of Excellence
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King Abdullah Bin Abdul Aziz Al Saud Street | Al Bateen area, Abu Dhabi 4171, United Arab Emirates
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InterContinental Abu Dhabi
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InterContinental Abu Dhabi
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925 reviews from our community

Traveler rating
    502
    294
    92
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spacious well decorated rooms and shared facilities, very well maintained and great services. Belgian Cafe and Fish Market are quality gourmet additions to the stay. Just a little bit overpriced comparing with the properties in the same area. Definitely recommended.

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Contributor
13 reviews 13 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am staying on one night here with 3 rooms and I asked for smoking room and there was mistake of assigning the suit I got free upgrade to emarati suite which is the best suite I have ever stayed in my life Pluses: Silent and calm Beach 2 incredible pools Amazing Service Outstanding reception (extra milestone to Mo3taz) Room... More 

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Airlie Beach, Australia
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm a little late in writing this review, however i wish to commend the staff on the fantastic service & the warm welcome i received throughout my final 2 nights in the country. I wish to apologize to the reception staff as i think i ate all the remaining dates that were on offer upon check in. I have to... More 

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Adegem, Belgium
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Overall we had an excellent stay in the hotel. As a platinum ambassador member we got an upgrade to an Emirates Suite. The room was very clean and spacious, amenities and toiletries were excellent as well as service by the staff. We were particularly impressed with the excellent service of the staff in the executive lounge. Snacks and drinks offered... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you very much for taking the time to write your review. I am delighted to hear that you enjoyed your recent stay with us. Thank you for commending our diverse restaurant offerings and the dedication and excellent service provided by our colleagues; it is always our pleasure to provide our guests with an unforgettable experience. My team... More 

Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel when i just need to get away for a few days and refresh. Living in Dubai you feel you are always on the go. This hotel although a little old compared to some of the new hotels has the feel of a new hotel. The new beach and Pool area around the marina was finished... More 

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In Abu Dhabi for a recent business trip, stayed at this hotel which I guess in comparison seems somewhat old. The location near the corniche and Emirates Palace is great and around 30 minutes from the airport. The rooms are very comfortable and the breakfast the usual decent buffet spread one expects. The restaurants are rather good especially the bbq... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you very much for your review. I am pleased to hear that you enjoyed your recent stay with us. Thank you for commending our diverse restaurants and pool facilities; it is always our aim to provide our guests with a memorable experience. Thank you once again for your review and we look forward to welcoming you back... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would like to comment on my experience i had during my 02 days stay at the Intercontinental Abu Dhabi which ended today, the stay was excellent and would like to highlight two gems in hotel firstly Mr. Saud at the front desk who greeted me on my visit and completed my check in process in no time and assisted... More 

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InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you very much for your review. I am delighted to hear that you enjoyed your recent stay with us. Thank you for your kind words and for highlighting the dedication of our colleagues Saud and Mahesh. It is always our aim to provide our guests with a comfortable and memorable experience. Thank you once again for your... More 

1 review
1 of 5 stars Reviewed 1 week ago

I was flabbergasted that the reservation manager cancelled my reservation which was guaranteed since December 2014. I had to be in the Intercontinental as a member of a economic delegation. Not only he downgraded me from a sea view to a crown plaza city but found no excuse at all for the nuisance he caused me. Today I see that... More 

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InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review

Dear Philippe N Thank you for you taking the time to meet me personally last Monday and once again, sincere apologies for us not honouring your reservation appropriately. As mentioned, the whole situation had arisen and was one that was not entirely in our control. Needless to say, I really appreciate your feedback and opportunity to meet with you face... More 

Brussels
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Good situation, pleasant beach and swimming pool, good eating facilities and easy going nightlife. In short good price-quality ratio. Special mention for the Belgian bar-restaurant with its good products and nice atmosphere. Only negative point is; there are no rooms with balconies or terrasses.

Was this review helpful? Yes 1
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you very much for your review. I am pleased to hear that you enjoyed your recent stay, and thank you for commending our diverse restaurants and recreation facilities. I have shared your feedback with my team who thank you and look forward to welcoming you back soon. Thank you once again for your review. Best Regards, Khaled... More 

Bethlehem, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the ICH for 7 nights last week and it was amazing. The rooms are nice, are not as nice as the ICH in Dubai (especially the bathrooms), but the service at the hotel was awesome. The male chambermaid (if that is the right term to use) for my room, Saleem, was absolutely excellent - very helpful, kind, friendly... More 

Was this review helpful? Yes
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review

Dear Guest Thank you very much for your taking the time to write your review on Tripadvisor. I am pleased to hear that you enjoyed your recent stay with us. Thank you for your positive feedback about our friendly and dedicated colleagues; it is always our aim to ensure our guests have a comfortable and unforgettable experience. I have shared... More 

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