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Crowne Plaza Hotel Abu Dhabi

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Hamdan Street, Abu Dhabi, United Arab Emirates
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Crowne Plaza Hotel Abu Dhabi
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Crowne Plaza Hotel Abu Dhabi
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583 reviews from our community

Traveler rating
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    38
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Toronto, Canada
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visiting on business. Hotel is located on Hamden al Mohamad street - great location - close to the Dubai Mall and several other malls; mere blocks from the Corniche where you can walk along the sea. Hotel was clean, nice rooms - perhaps a bit outdated in floors - beds were very comfortable, had a mini bar and coffee maker.... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “TraceyMH”, Thank you for staying with us and for your wonderful feedback! We are thrilled that from beginning to end, your stay exemplified the high standards and services we always strive to provide our guests. We are also glad to read your high praises on Cho Gao Asian Restaurant, Heroes Pub and The Garden Restaurant. There is no greater... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I went in this hotel for 1 day but made many things I went to the restaurant I found delicious food and win music after that my wife went to beauti salon in this hotel for Danny salon she made skin care and colored her hair she become deferent and at night we send our time in the par up... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Faisal A”, On behalf of Crowne Plaza Abu Dhabi team, we would like to thank you for your feedback. We are pleased to read that you had a very nice time with us. We agree with you that there are many things to enjoy at our hotel: from the tempting food at our award-winning restaurants to many events at... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband has been here for 6 weeks and myself and my daughter for a week as we have moved to Abu Dhabi and our house isn't ready. I cannot understand why people are giving bad reviews. The staff are fabulous and have been brilliant with my daughter. Everyday the hotel car service picks us up and takes my daughter... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Mrs Russell, Thank you for choosing Crowne Plaza Abu Dhabi for your 6 week stay. I was excited to read your wonderful review and know how much you enjoyed our hotel. It is great to know our team members were able to create great memories for your family and filled your stay with enjoyment. I will pass your high... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice, nice area, very good view, very expensive, good service as well. near to yas water world, Ferrari world and Abudhabi marina. Restaurant has narrow range of food which doesn't suit everybody. Overall I enjoyed my stay over there.

Was this review helpful? Yes
Edinburgh
Top Contributor
80 reviews 80 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We last visited Abu Dhabi three years ago and taking into consideration my dietary issues , I am celiac with an intolerance against wheat, I wanted accommodation who had staff that were aware of such issues and who could advise me accordingly. I checked several hotels websites in advance and the Crowne Plaza ( CP) won hands down and then... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “AndrewMutter”, Wow there is no word to describe how excited we are to read such a wonderful review about your recent stay at our hotel. Thank you very much for sharing it here on TripAdvisor. We truly appreciate your special recognition of our staff. We admit that their genuine attitude and spirit of “serve from heart” is our hotel’s... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights in early April. Everything about my stay hear was great,in particular the hotel staff, who went out of their way to be helpful and friendly. Room was nice and I got upgraded to a suite which was massive. I got room service one night and ate at the asian restaurant at the... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “David V”, Thank you for choosing Crowne Plaza Abu Dhabi and for taking the time to write a review of your stay on TripAdvisor. We are happy that you had a great experience at our hotel. We are pleased with your feedback about our staff which we really take great pride of. It is fantastic to know that you... More 

Rotherham
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Having visited the Crowne Piazza as a guest of a business partner for lunch, I was looking forward to the short stay to experience the rest of the hotel facilities. The hotel more than lived up to expectations. From the moment I booked in, to the time to leaving, the staff were helpful, friendly and genuinely happy to make the... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Jon H”, Thank you for your detailed review. We are overjoyed to read about the wonderful experiences you had during your stay at our hotel. From the beginning to the end, your stay exemplified the high level of standards and services we strive to provide our guests. It is very fantastic to know that our staff, food, guest room... More 

Athens
Top Contributor
51 reviews 51 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

i spent 4 nights in Crowne Plaza during April 2015. The hotel is nicely located in the city centre of Abu Dhabi. The reception is ok, the staff is really friendly and professional. The issue is that hotel has not bee. Renovated for too long probably and it is obviously tired. Internet connection was free and fast and the breakfast... More 

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Pekard”, Thank you for spending a 4-night stay with us. We appreciate the chance to hear about your recent stay at Crowne Plaza Abu Dhabi. It is wonderful to know that you enjoyed our enviable location, free internet connection as well as our mouthwatering food. We agree with you that our hotel is not a brand new property. However,... More 

Chatham, United Kingdom
Top Contributor
84 reviews 84 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a few days, with my son who is there for 4 months whilst working. The hotel facilities are excellent, location is brilliant and central for walking around and the staff are efficient and very very friendly and helpful. Would be more than happy to stay here again.

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Paul B”, Thank you for taking time to share a review of your stay at our hotel. We are delighted to read that our location was convenient for you to easily access around the city and that you found our facilities to be excellent. We are also elated to know that our team members were helpful and friendly, in... More 

Peterborough, United Kingdom
Top Contributor
66 reviews 66 reviews
61 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a couple of nights before moving on to Dubai to join a cruise ship. The check-in was very quick and efficient and as a Platinum IHG member we were lucky enough to be upgraded to a refurbished junior suite which was much appreciated. When our bags turned up we asked the bellboy if... More 

Was this review helpful? Yes 3
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Englishlee0710”, Thank you for staying with us and sharing this exquisite review. We are happy to know that your family enjoyed the room upgrade as part of the IHG Rewards Member benefits. It is truly an honor to know that our staff provided you with the timely service delivery and the superior level of customer service. Our location is... More 

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