We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Abu Dhabi

Travelers' Choice award winner
Hotel website
Hotel deals
Hamdan Street, Abu Dhabi, United Arab Emirates
Special Offer
Ready to visit!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Hotel Abu Dhabi
Professional photos View all
Browse nearby
Crowne Plaza Hotel Abu Dhabi
Add Photo Write a Review

619 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    358
    212
    40
    8
    1
See reviews for
65
104
76
310
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (619)
  • Mar-May only
    (168)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (161)
All months
Abu Dhabi
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff are phenomenal. What is it about 3* or 4* hotel staff that makes them so much better than the 5*? - Reception staff: warm, welcoming and efficient - Garden Restaurant staff (breakfast): welcoming, attentive and fast - Lary, Housekeeping: always smiling and efficient - Ivan, Concierge: wonderful! - Michael, Front Office Manager: extremely impressive. Windows are well soundproofed... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear PLHAbuDhabi, Thank you for choosing Crowne Plaza Abu Dhabi as your hotel destination. It is fantastic to know that our hospitable staff from the Reception, Concierge, Housekeeping and The Garden Restaurant contributed to your fond memories of our lovely hotel. You are right, it is definitely our staff that create the 5* experience to our valued guests. I am... More 

Dorset
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just left Abu Dhabi this afternoon and now in Dubai. So I'm writing this whist it is still fresh in my mind. I stopped here for 2 night on business. It was so good that I'm stopping again next month. No better recommendation than that. From Joshua on the front desk to the team in the Cho Gow restaurant to... More 

Was this review helpful? Yes
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear peegee_pete, Thank you for posting a review on TripAdvisor. It is wonderful to read that many features of Crowne Plaza Abu Dhabi enhanced your trip to Abu Dhabi, including the Thai curries at Cho Gao, breakfast at The Garden, especially the whole team members who created good impression on you. We appreciate your feedback, and look forward to welcoming... More 

Abu Dhabi
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It's good hotel, not new, so don't expect modern furniture their. But at the same time it is not bad at all. Rooms are big and clean, everything in a good conditions. It's very simple but you feel like home. Location in the downtown of Abu Dhabi, wich is good for business stay.has few nice outlets like rooftop bar with... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Anna, Thank you for letting us know about your recent stay at our hotel. I am delighted to hear your amazing feedback regarding our outlets, including Cho Gao, Spaccanapoli, the roof top bar Level Lounge and the very happening place Heroes Pub. Additionally, it is fabulous to know you enjoyed our guest room and swimming pool. Crowne Plaza Abu... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff was very attentive and caring. After living in the US you forget what hospitality in hotels feels like! I must mention the concierge Samson Ivan for his great work. I fell ill during my stay and the staff was very helpful in pointing out the options I had in terms of clinics that I could visit. A clininc... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear valued guest, Thank you for sharing your feedback on Trip Advisor. We truly appreciate your advice for fellow travelers of the tips and experiences that made your stay very special. We are pleased you enjoyed your stay and our team members were able to deliver genuine hospitality to you. We are sorry to hear that the bath tub was... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay here for one night to celebrate our eid together with my friends here in abu dhabi, and at the reception there is a very friendly lady name Geleen who assisted us during our check inn she gives us all the information of the hotel and when we reach our room she gives us a call just to make... More 

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear unicoian, Thank you for sharing a review of your stay. It is a great pleasure to hear such praise for our team member Geleen, we truly appreciate your kind compliments. We are delighted that she took great care of you during your recent stay with us and we all look forward to welcoming you back soon! Kind Regards, Guntra... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

nice hotel, good sized rooms, clean, well equipped. breakfast buffet was extensive, breakfast staff very attentive. reception staff more than happy to help. didnt get chance to try the rooftop pool but was told it is very nice. the Italian restaurant attached was very good. wifi was very fast. would definitely stay here again.

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Sarah, Thank you for sharing a review about your stay. It is marvelous to hear that there were so many positives to your stay, such as our guest rooms, wifi speed, and food. We are also glad our staff delivered great customer service to you. We look forward to welcoming you back soon and we hope you will have... More 

Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed her for several weeks while working and really enjoyed the room and the food. The breakfast buffet is great. The only downside is the restaurant in the middle of the hotel is loud and you can hear it in the rooms.

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Jenifer, Thank you so much for the wonderful review of your stay. We are pleased that you chose Crowne Plaza Abu Dhabi for the business stay and thrilled to hear that you enjoy our room and food, especially the buffet here! If you are sound sensitive, corner room on an upper floor would be the best option for you.... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very often the staff behind the scenes are not recognized for a great job they do. I would like to show my gratitude to Reshma the room service order taker. She is so joyous and helpful you can feel her smile over the phone. Greets you by name makes recommendations and genuinely interested in your well being. She has a... More 

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Qazola, Thank you very much for taking the time to share your experience with us. I am thrilled that you recognized the great job and great efforts from the great people "behind the scenes". I'll definitely share on your compliments with Reshma who delivered great guest service to you! We truly appreciate your positive feedback and look forward to... More 

Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything right from the food to staff is nice. The staff are very friendly, cooperative and the food quality is very impressive. One cant find better indian dishes in any other hotel in abu dhabi. Its a real good experience.

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear "807surendra", Thank you for sharing some thoughts on your stay at our hotel. We are delighted to read you have enjoyed your time at the hotel, and we thank you for your compliments to the staff as well as your praises regarding our food, especially the Indian dishes. We look forward to hosting you again soon! Kind Regards, Guntra... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival we were greeted with such love, professionalism, and friendliness. We were offered an upgrade for a very small fee, which of course we didn't turn down. The staff acknowledge straight away that we were IHG loyality members. Reception staff were very helpful, the porters were very friendly and helpfull The hotel was lovely, very clean and the facilities... More 

Was this review helpful? Yes 2
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Anita, What a pleasure to read that you consider Crowne Plaza Abu Dhabi to be a fabulous hotel in a fabulous city. Our goal is to seek every opportunity to provide extraordinary guest experiences. I am thrilled to know you enjoyed the room upgrade, facilities as well as our helpful staff. I am also more than happy to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

675 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (126)
Viewed
Hotel & grounds (13)
Viewed
Dining (15)
Viewed
Room/suite (45)
Viewed
Bathroom (21)
Viewed
View from room (6)
Viewed
Pool/beach area (11)
Viewed
Other (15)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (275)
Viewed
Amenities (18)
Viewed
Executive Club Room (40)
Viewed
Executive Suite (57)
Viewed
King Bed Suite (48)
Viewed
Pool (13)
Viewed
Restaurants and Bars (36)
Viewed
Standard Room (41)
Viewed
The Hotel (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (274)
Viewed
Hotel & grounds (36)
Viewed
Pool/beach area (7)
Viewed
Room/suite (63)
Viewed
View from room (11)
Viewed
Business center/function rooms (8)
Viewed
Dining (51)
Viewed
Bathroom (10)
Viewed
Other (88)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Abu Dhabi hotels
0.7 mi away
Southern Sun Abu Dhabi
Southern Sun Abu Dhabi
#3 of 121 in Abu Dhabi
4.5 of 5 stars 484 reviews
3.5 mi away
Jumeirah at Etihad Towers
Jumeirah at Etihad Towers
#1 of 121 in Abu Dhabi
4.5 of 5 stars 1,745 reviews
0.6 mi away
Sofitel Abu Dhabi Corniche
Sofitel Abu Dhabi Corniche
#6 of 121 in Abu Dhabi
4.5 of 5 stars 1,268 reviews
Show Prices
Show Prices
Show Prices
9.8 mi away
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
3.8 mi away
Khalidiya Palace Rayhaan by Rotana
6.6 mi away
Hyatt Capital Gate
Hyatt Capital Gate
#12 of 121 in Abu Dhabi
4.5 of 5 stars 569 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Back to top