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Crowne Plaza Hotel Abu Dhabi

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Hamdan Street, Abu Dhabi, United Arab Emirates
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Crowne Plaza Hotel Abu Dhabi
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Crowne Plaza Hotel Abu Dhabi
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571 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW

I stayed at this Hotel 5 nights recently. Though I have been visiting this hotel often, I find everytime its is new. The services are always exceed expectation. The hotel is situated very midde of the city, convenient for shopping, aceessibility to public transport. The staff are very professional and always helps. The checkout and checkin are managed very efficiently.... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

The pros... 1. The staff at this hotel are EXCELLENT. Especially in the Garden Restaurant, and the Concierge. Always friendly, always remember your name, always helpful. 2. The room price is reasonable. The cons... (I have been staying here regularly on business trips for 2+ years now but this is based on my recent week stay). 1. The food (I... More 

Was this review helpful? Yes
Top Contributor
57 reviews 57 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff here, as expected are excellent. Location is great 15 mins from corniche, nice pool area. Breakfast very tasty. I did think it was just missing something.. There didn't seem much information in the room about the hotel itself and what it could offer, I stayed for four nights midweek and if on business I would definitely stay here... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Mike C”, Thank you for taking the time to write about your recent stay. We are delighted to read you have enjoyed your time at our hotel. We thank you for your compliments to the team as well as your praises regarding our hotel facilities, location and food. For guests’ convenience, we keep the Hotel Directory, Brochure regarding ongoing... More 

Beaconsfield, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly and helpful staff who are keen to please. I left some money in a trouser pocket when using laundry and they found and returned it - such honesty instills confidence. 2 items of laundry were included in the rate which helped minimise clothing for short trip. Buffet breakfast superb. Wi-fi worked brilliantly. Gym fine for a short business trip... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Damian A”, Thank you so much for letting us know about your stay at Crowne Plaza Abu Dhabi. We are thrilled that you enjoyed your stay with us. It is wonderful to know that our buffet breakfast, amenities, laundry service and the central location are added to your liking. Thank you for also highlighting some other great aspects of... More 

Bloomington, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First, you might want to know that this hotel's rooms are dated. Regardless, they are on the large size, as is the bathroom and they are clean and very comfortable. I picked this hotel because of its convenient central location as I had various places to visit throughout Abu Dhabi. There is a Starbucks just down the street - 5... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Daniel W”, Thank you for taking the time to share your experience with us. We are extremely delighted to read that you were very well taken care of by our wonderful team members during your stay at Crowne Plaza Abu Dhabi. Your kind words of encouragement will be shared with the team on how their top-notch service positively impacted... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel several times now and have sent colleagues to stay here as well. The hotel is easy to get to by car. Good value for the price. Clean comfortable rooms, only down side is you may have to be a little creative to plug your phone or tablets up to recharge. Plugs were not in... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Frank M”, Thank you for your continuous patronage and for sending us your kind feedback. It is fantastic to know that our ideal location, comfortable guestrooms, and amazing food contributed to your fond memories of our hotel. It is also exciting to read that you have sent your colleagues to stay at our hotel. We are pleased our efforts... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel. I stayed here for one week on a business trip. Service level is very good. Good opportunities for working and meeting with clients. Also great opportunities for sports & leisure

Was this review helpful? Yes
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “ronald c”, Thank you for the review on your recent stay at Crowne Plaza Abu Dhabi! It is fantastic to know that our hotel met your business needs and you enjoyed your stay with us. Thank you once again for your valuable feedback and we are definitely looking forward to welcoming you back soon! Kind Regards, Guntra Lipska Director... More 

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had stayed in Crowne Plaza during end of 2014. The rooms are spacious, food is good and the staff is friendly. The hotel is located in the heart of Abu Dhabi. I had stayed here for 2 nights as part of my company work. Really good place to stay for business travelers.

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Prateik_f ”, Thank you for writing a review with us. We are pleased to know that you find our location to be very convenient for business travelers and that you enjoy our spacious guest rooms and food! We are also glad our staff offered great customer service to you. Thank you and we look forward to welcoming you back... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff in this hotel was incredibly helpful. I had several appointments and the staff at the concierge desk very incredibly helpful in helping me find a driver. Arnel, Ivan, Manuel and Abrar - so nice! I also hosted an event there and Hermali, and Sevindzh went above and beyond to help me out. Overall, I couldn't be happier and... More 

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Valentina L”, It makes us more than happy to know that the whole team members created an incredible impression on you. Thank you for sharing that our staff went above and beyond to help you out throughout your experience at our hotel. We look forward to welcoming you back and exceeding your expectations again in the near future! Kind... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location is perfect for a holiday stop over, close to the corniche, restaurants and facilities in down town Abu Dhabi. All the staff we met were most polite and helpful and made us very welcome. The rooms are well appointed and the hotel facilities excellent.

Was this review helpful? Yes 1
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear “Bruce J”, Thank you for writing a review about your recent stay. We are delighted to know that you enjoyed your stay at our hotel, and we do appreciate your compliments to the team members as well as your praises regarding our guest rooms and facilities. We look forward to your return! Kind Regards, Guntra Lipska Director of Marketing... More 

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