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Novotel Abu Dhabi Gate

P.O. Box 92 156, Road 34, Gate City Bain Al Jessrain, Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Gate
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Novotel Abu Dhabi Gate
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228 Reviews from our TripAdvisor Community

Traveler rating
    82
    104
    32
    7
    3
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46
44
24
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (61)
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    (38)
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There are newer reviews for Novotel Abu Dhabi Gate
See the most recent reviews
Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

The beers are bottled Belgian ones. Do not expect something out of the ordinary. They are served in their respective glasses. The area is large and with a nice Belgian, I don't know but definitely like an European ambiance. There is a water front seating also, which I am sure will be awesome in the evenings. Staff were pleasant. The... More 

Was this review helpful? Yes
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you very much for taking your time to review us in Tripadvisor. We are pleased to know that you have enjoyed the drinks at our Belgian Café, liked ambience and our team. Looking forward to welcome you back soon. Warm Regards Nicola Hochgruber General Manager More 

Doha, Qatar
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2015

There is a wide choice of restaurants and eateries as you can use the Ibis ones as well.It has got beautiful swimming pool with pool side bar which has got great view. The spa is excellent andcyiu can enjoy the Jaquith and sauna which is free for the guests..There is a wide choice of restaurants and eateries as you can... More 

Was this review helpful? Yes
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you very much for staying with us and posting such a great review. We are delighted to know that you have enjoyed our restaurants and wellness areas. Hope to see you soon on your next visit to Abu Dhabi. Warm Regards Nicola Hochgruber General Manager More 

Abu Dhabi, United Arab Emirates
Contributor
15 reviews 15 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 15, 2015

The hotel lobby is very clean and spotless. Valet parking is also friendly. We had the sea food buffet on the first floor , selection was good except the crowd and waiters weren't attentive at all. Wine in the drinks package is not good and that explains why the buffet package is 160 aed only.

Was this review helpful? Yes 3
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you very much for taking your time to post the review. We are glad to know that you find our hotel offer good value for money. Pleased see your comments on the hotel cleanliness and friendliness of the valet parking team. We have noted your comment about the wine selection and service at our buffet restaurant.... More 

Abu Dhabi, United Arab Emirates
Top Contributor
50 reviews 50 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 11, 2015

Rooms are fine and relatively nice view overlooking canal. Restaurants were OK, although a good pool area which was great from sunset onwards with relaxing music and great seating options. Location is a little strange as not in the city and not near airport, halfway between both. Good value for money as new hotel and service levels were fine.

Was this review helpful? Yes 2
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you for taking your valuable time to post such a nice review. We are delighted to know that you have enjoyed the stay with us in all aspects. Looking forward to see you soon. Warm Regards Nicola Hochgruber General Manager More 

Kiev, Ukraine
Contributor
16 reviews 16 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 6, 2015

The rooms are very tight and small with some specific smell inside , as well in bathroom. The сondition of sanitary equipment, wants to be better, for taking a shower and to have good water pressure you must cover with your fingers the gap on the head of the shower in the bathroom there is no partitions and all the... More 

Was this review helpful? Yes 2
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, I am sorry to read that we did not meet your expectations in many aspects. Please accept my sincere apologies. Your feedback been shared with the Management Team to ensure a better experience in the future. We hope to welcome you back in the near future. Warm Regards Nicola Hochgruber General Manager More 

Cornwall, England
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 22, 2015

A four star hotel situated alongside an Ibis but basically on its own approximately 10 km from the centre of Abu Dhabi and has all the facilities of a 4 star hotel. Check in was quick and easy, rooms are a very good standard with all the usual facilities including tea/coffee, fridge, safe, hair dryer. There is a very pleasant... More 

Was this review helpful? Yes 3
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you very much for staying with us and posting such a great review. Whole team is delighted to know that you have enjoyed the stay with us. Positive feedback from the guest is the greatest reward -thank you. We will pass on your comments to Michael. Looking forward to welcome you back soon. Warm regards Nicola... More 

Vejle, Danmark
Top Contributor
76 reviews 76 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 16, 2015

We enjoyed This hotel very much. Nice italien restaurent at The Ground Floor - with rand rooftoppool at 2. Floor. 20 minuts from airport and in Walkingdistance to The moske. Staff very attensive Who makes an effort in making your stay Nice og happy.

Was this review helpful? Yes 2
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Thank you very much for posting such a wonderful review. We are delighted to know that you have enjoyed the stay with us in all aspects. Positive feed back from our guests is the greatest reward. Looking forward to welcome you back in the nearby future. Sincerely, Nicola Hochgruber General Manager More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2015

Had a very bad experience. While delivering laundry, I was asked to pay cash (night 11 pm). I said I will pay upon check-out as every other hotel does, they refused. I didn't have local currency and with great difficulty the staff came to my room for payment. More than the money, I felt insulted staying at this place. Specially... More 

Was this review helpful? Yes 3
Matara, Sri Lanka
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 6, 2015

Located just outside Abu Dhabi city center. Actually this is at the entrance to the city. I have booked this hotel through the one of the internet sited but GPS coordinates was not correct and it was locatedcjust oppersite the hotel across the main highway. We had to go around once again and come to the hotel. This hotel is... More 

Was this review helpful? Yes 3
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear valued guest, Many thanks for sharing such a great review in TripAdvisor. We are extremely happy to know that you have enjoyed the stay with us. Your comments about the GPS Coordinates and Speed bumps in the car park been shared with the Management Team to ensure a much better experience in the future. Thank you again for staying... More 

Lincoln, Nebraska
Top Contributor
191 reviews 191 reviews
53 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 31, 2015

I was not planning on staying here, but we missed our connection and Etihad Airways made reservations to have my group of 30 spend the night here. Rooms were very nice, modern, with clean linens, etc. The restaurant was excellent and took care of my group! I want to thank Beverly at the front desk, who did an outstanding job... More 

Was this review helpful? Yes 2
Novotel G, General Manager at Novotel Abu Dhabi Gate, responded to this review

Thank you very much for taking your precious time to post such a wonderful review. We are pleased to know that you and rest of the group had a pleasant stay with us. We are delighted to know that you find our colleague Beverly helpful and enjoyed working with her. We will be sure to pass on your kind comments.... More 

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