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All 116 Abu Dhabi hotels

Hyatt Capital Gate

5.0 of 5 Hotel   |   P.O. Box 95165, Abu Dhabi, United Arab Emirates
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92%
Ranked #14 of 116 hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed yesterday
Gerard N Melbourne, Australia
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  • Reviews (245)
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245 people have reviewed this hotel

Traveler rating
    168
    58
    13
    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

So impressed! Highest quality all round. Such wonderful staff - generous, helpful, friendly and very professional. The room was an oasis of comfort and luxury with an expansive view of Abu Dhabi. The pool was very relaxing (the poolside lounges were more comfortable than some beds I have experienced in other hotels!!!)- you could spend hours taking in the view... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The location is great, the views from the windows are spectacular, the food is splendid, but most of the staff are wonderful. My overnight stay turned into 2 nights because I enjoyed the hotel so much. The staff were friendly and gracious, and somehow, everybody seemed to remember my name. The reception staff, Anoushka, Olivia, and Jhonathon were friendly, professional... More

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Abu Dhabi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel location is perfect to move around in Abu Dhabi city , unique design + great service I didn't like the elevator system from the hotel entrance to the lobby at the 18th floor and then to the room floors (20-33) ! The elevators are slow for such high building !!

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GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Mr. Muhmmad F, Greetings from Hyatt Capital Gate Abu Dhabi! As we constantly endeavour to create an unparalleled experience for all who visit us, your feedback is highly appreciated and has been shared with all. We regret any inconvenience caused, the building is Guinness Book of World Records certified as the world’s furthest leaning man-made tower hence the elevators... More

Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

My first trip in abu dhabi was the best with this luxury hotel. I arrived at the hotel in the early morning at 7AM. While I was waiting my room, I enjoyed morning exercise at the gym with gorgeous view in abu dhabi. Gym facilities was well furnished and the instructor was very attentive. After I took a shower at... More

Was this review helpful? Yes
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Valued Reviewer, Greetings from Hyatt Capital Gate Abu Dhabi! Thank you for sharing your experience with us. We are happy to learn about your stay and have shared this encouraging feed back with our team. It would be our pleasure to welcome you back soon. Best Regards, Stefan Gaessler More

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A really good hotel for a business trip. Big rooms and I was impressed with how attentive the staff were. The pool wasn't as large as other 5* hotels in Abu Dhabi, but perfectly adequate for business travellers. The location worked well for my needs, even if it's not that close to the tourist spots. Overall, a good option if... More

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GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear ZedLondon, Thank you for your visit and staying with us at the Hyatt Capital Gate Abu Dhabi, I am very pleased to read you enjoyed your time with us. We would hope to welcome you back again soon. Sincerely and with kind regards, Stefan Gaessler General Manager More

Shenzhen, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

very bad location, for from shopping center and other visiting location, like Ferrari theme park, and Grand mosque. the staff at door way didn't say hello to guest or take care of luggage. and no executive lounge in this hotel, as diamond member, the staff said offer me complementary breakfast as compensation, but it's free for diamond level already.

Was this review helpful? Yes 1
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Bandhoot, Warm greetings from Hyatt Capital Gate Abu Dhabi! We appreciate you taking the time out to share with us feedback about your stay at our hotel. As we are a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East the hotel has easy access to the major tourist... More

Trieste
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is an icon for those who love luxury, design and spa pampering. The rooms are spacious with marvelous interior design, perfectly equipped both for working and relaxing. Personnel is loving and caring. The entire structure is breathtaking and the view from the pool memorable. The spa service is one of the best I ever received.

Was this review helpful? Yes 2
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Sabry_aacr, Thank you very much for staying with us and your positive review about our hotel. We are pleased that you enjoyed your visit and look forward to welcoming you back very soon. Sincerely and with kind regards Stefan Gaessler General Manager More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hyatt capital gate is the best hotel I have visited ever ... The room is amazing especially the bathroom is so classy and made especially for couples ... Moreover, the staff is so friendly and helpful, it was so easy to change our room and they gave us better room on the highest floor for the same price ... There... More

Was this review helpful? Yes 2
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Abdullah B, Thank you for your visit and staying with us at the Hyatt Capital Gate Abu Dhabi, I am very pleased to read you enjoyed your time with us. We would hope to welcome you back again soon. Sincerely and with kind regards Stefan Gaessler General Manager More

Cairns
Top Contributor
52 reviews 52 reviews
51 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a wonderful two night stay, upgraded to a capital suite. Room was modern, large and equipped with all modern cons. Bed was amazing, it hugged you to sleep. Rainforest shower and deep soaking bath. 18 degrees the hotel restaurant was great value for both breakfast and dinner. The hotel is more a business hotel than a leisure hotel as... More

Was this review helpful? Yes
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Rosscoe68, Thank you very much for staying with us and your positive review as a senior contributor. It is very nice to read that you have enjoyed your stay with us and services provided, We would hope to welcome you back again so, please do let us know if we can be of assistance with any arrangements, you are... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My second visit to this Hotel really impressed by the staff as the hospitality was text book stuff, The bellboy suman recognised me. At the same time Kenichi at the reception was just super humble,polite, smiling all the time.

Was this review helpful? Yes 1
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Aditya R, Thank you very much for your visit, great to read you had an enjoyable time with us, be assured I will share your comments with our team, in particular with Suman and Kenichi for their excellent performance. We would you to welcome you back any time soon, please do let us know if we can of assistance,... More

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Additional Information about Hyatt Capital Gate

Address: P.O. Box 95165, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Capital Gate 5*
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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Abu Dhabi #6 On the Beach Hotel in Abu Dhabi #9 Family Hotel in Abu Dhabi #13 Luxury Hotel in Abu Dhabi #17 Business Hotel in Abu Dhabi
Hotel Class
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 
Number of rooms
189

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