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Ramada Downtown Abu Dhabi

Travelers' Choice award winner
4.0 of 5
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8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
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Ramada Downtown Abu Dhabi
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Ranked #11 of 120 Hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed 3 days ago
dipu c Kochi (Cochin), India
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492 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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Kochi (Cochin), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for 4 nights on 3rd week of April'15. Clean and fresh rooms, silent, very good quality of sleep, prompt services both front desk and room services, a very nice bar on the 10th floor, very fast wifi, an ideal setup for a business stay. Suggestions- Though lighting in the rooms are good enough and romantic, they... More 

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Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This property is in the downtome side of Abu Dhabi town , excellent rooms, clean and neat , bathrooms are well kept. i was here only for a day .this is a very quiet property. even though i was here only for day , i will surely come back to this hotel without any issues.

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Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As a regular guest, I can confirm the quality of the non-smoking rooms with full bath to king beds, multiple restaurant and bar choices in house, and gym that is open for 6am workouts. The staff has been very friendly and responsive to needs including valet parking, etc. Connectivity has been good throughout the hotel, with low noise from outside... More 

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Mr. Dale, Thank you so much for staying at Ramada Downtown Abu Dhabi and sharing your valuable feedback. We very are glad to hear that you enjoyed our hotel facilities. We are also very pleased for praising our service colleagues. Regarding the AC cooling control, we will look into this to rectify and ensure that AC works very well.... More 

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a great place to stay as it is close to all tourists attractions, easy to find transportation as it is near the main road and having great service. 30 minutes from the airport and Yas Island for Ferari World and Yas World.

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear mira8484, We are grateful for your positive feedback. You have exactly pointed out all the advantages of our location. We will be happy to welcome you back in Ramada Downtown/Abu Dhabi Hotel. Warm regards, Milad Andraws General Manager More 

Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A new and comfortable 4 star hotel, well placed for easy access. A small pool on the roof and a reasonable gym. Superb restaurant for breakfast and evening meal and the Umm Ali desert is the best ever. Rooms comfortable and all you need inside for a relaxed stay.

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Ralph5842, It's a great pleasure for us to know that you liked our hotel and had an enjoyable stay. Thank you for praising so highly the Sura restaurant. We hope that you will inform us about your preferences during your next visit, so that we can make sure to improve even more. Looking forward to hosting you again in... More 

Dubai
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a find. Another business trip in Abu Dhabi and this popped up on my radar. Friendly valet, great fast check-in - Mohammed was just about to call me as I was late with regard to my anticipated arrival. I popped down to reception to borrow a charger and Dana from the Ramada team lent me her personal one -... More 

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Abu Dhabi, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 22, 2015

Wow, a hidden gem in Abu Dhabi. Amazed of how courteous the staff was and the comfort of our room. Wife and I needed a place to stay after a long trip back from India. Breakfast was decent and good choices. A little tough to find but close to Abu Dhabi mall and easy short drive to cornice and such.

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear David G, We are grateful for such a positive feedback about our hotel staff and the facilities. It is our utmost pleasure to make our guests' stay enjoyable. We hope to welcome you back in our hotel in the nearest future! Warm regards, Milad Andraws General Manager More 

Cologne, Germany
1 review
5 of 5 stars Reviewed March 11, 2015

The Hotel is centrally located in Abu Dhabi Close to the Abu Dhabi Mall. The Front Office Managers are very friendly and helped us a lot during our stay with the storage of our luggage in our Absence. We can highly recommend the Hotel and are sure, that you will be treated in the best possible way.

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Georg B, We are pleased to hear that you enjoyed your stay at our hotel. Thank you for praising our Front Office team so highly, your feedback was shared with them. We hope to welcome you back to Ramada Downtown Hotel very soon. Warm regards, Milad Andraws General Manager More 

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Hotel with good facilities and dedicated staff,reasonable prices in available dining options,homely feeling, nice ambiance,rooms are equiped with free wifi, minibars, personalise safes, LCD Tv's , underground limited parking is plus in the area,well appointed rooms,all the best, keep up the attentive service given all the years under the re-branding....

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear 867Tushara, Thank you for your precious review. You have noticed and appreciated all the advantages of our hotel. It will be an honor for us to host you in our hotel again in the nearest future. Warm regards, Milad Andraws General Manager More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

I recommend highly. We had a few issues that needed help above and beyond and staff was great. (Ajimon, Priyanka and Mr. Hanna). The hotel was clean and the room comfortable and quite. Everything met our needs perfectly.

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Aboelela, Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for sharing your good experience with us, It is great that you had enjoyed your stay and the hotel services as well, Looking forward welcoming you soon, Kind Regards, Mohamed aboelela More 

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