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Ramada Downtown Abu Dhabi

Travelers' Choice award winner
4.0 of 5
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8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
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Ramada Downtown Abu Dhabi
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Ranked #12 of 120 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed today
Shgaun
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516 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (516)
  • Mar-May only
    (138)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (128)
  • Dec-Feb only
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1 review
5 of 5 stars Reviewed today NEW via mobile

I stayed couple of weeks ago with my friend and all the time I come to hotel I have a warm welcome...the spa was so relaxing....the Chinese restaurant is the finest with great vareity of buffet...also the two bars up serves well. The staff are great and genuine for example the ever smiling and warm gesture by Priyanka and shehab..and... More 

Was this review helpful? Yes
Riga, Latvia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay here every time I come to Abu Dhabi, which is once in 2 months in average. Wonderful, very helpful and pleasant staff! Great location, close to Abu Dhabi mall, with various shops and restaurants nearby. Spacious rooms and comfortable beds. When I am asked by my friends or colleagues - always recommending Ramada Downtown! Great value for money!

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding location, facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We often stay at this establishment almost every two days of a week,due to my work schedule. The staff are very helpful and friendly. Rooms are great for the price too. Will always come back to Ramada Downtown.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

i stayed 2 nights in this luxury hotel really it unforgettable holiday for me the give me wonderful memory i ll never forget milan from concierge he try to find any how to help me with great smile ,smile from heart and the lady from the reception her name priyanka she is always smiley ,she makes me feeling that im... More 

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us and praising our colleague regarding their positive and friendly attitude. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank... More 

Kiev, Ukraine
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Convenient location of the hotel close to the Shopping Mall! High level of restaurant service & tasty food. Special thanks to the staff - they were polite and really helpfull. All these made my vacation a real pleasure!

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding location, facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the best hotel to stay in abu Dhabi ..center location and very eazy to find ..excellent services nice room & restaurant ..good prices ..friendly staff specially front office very polite and always smiley (shehab) you have to ask about that man if you ask for the best service

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is very motivating to read your review regarding our colleague Shehab and he will definitely be informed regarding your feedback. We are always looking forward to welcoming you back. Warm Regards, Milad Andraws General Manager More 

North Male Atoll
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Place is Convenient and The STAFF is Great specially the Front Office always willing to Help...I had an issue with the my laundry and the Front desk went out of the way an did assist to sort it out..And I felt that the Hotel Does Treat there Guest Right..

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are so glad to receive your feedback regarding our hotel and colleagues. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank you for the motivation to provide even better service! We are always... More 

Adana, Turkey
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has excellent customer service! The employees are so friendly and helpful. You don't have to look far to have a great buffet filled with lots of tasty food. I was told that they have a new chef, which explains why I gained 10 lbs. I will happily return again and again. :)

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

Moranbah, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this place! The Concierge on day and night shifts here were the best! They would be so helpful! Book trips. Tell us so much! Breakfast here was also great! The location was great and only about 5 minutes to the mall. Be careful if getting a taxi that they take you to downdown Ramada and not the other... More 

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are so glad to receive your feedback regarding our hotel and colleagues. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank you for the motivation to provide even better service! We have certainly... More 

Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not fancy, but have many of the major hotel services which was important. The staff was super helpful. This was a great location too as there was a store with an ATM right across the street that stayed open 24/7. Abu Dhabi mall close by and many restaurants within walking distance.

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are glad you had positive interactions with our colleagues and we appreciate your comments highlighting our hotel facilities and location. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

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