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Ramada Downtown Abu Dhabi

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8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Ramada Downtown Abu Dhabi
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Ranked #9 of 120 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 6 days ago
David G Abu Dhabi, United Arab Emirates
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486 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow, a hidden gem in Abu Dhabi. Amazed of how courteous the staff was and the comfort of our room. Wife and I needed a place to stay after a long trip back from India. Breakfast was decent and good choices. A little tough to find but close to Abu Dhabi mall and easy short drive to cornice and such.

Was this review helpful? Yes 1
Cologne, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel is centrally located in Abu Dhabi Close to the Abu Dhabi Mall. The Front Office Managers are very friendly and helped us a lot during our stay with the storage of our luggage in our Absence. We can highly recommend the Hotel and are sure, that you will be treated in the best possible way.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Georg B, We are pleased to hear that you enjoyed your stay at our hotel. Thank you for praising our Front Office team so highly, your feedback was shared with them. We hope to welcome you back to Ramada Downtown Hotel very soon. Warm regards, Milad Andraws General Manager More 

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel with good facilities and dedicated staff,reasonable prices in available dining options,homely feeling, nice ambiance,rooms are equiped with free wifi, minibars, personalise safes, LCD Tv's , underground limited parking is plus in the area,well appointed rooms,all the best, keep up the attentive service given all the years under the re-branding....

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear 867Tushara, Thank you for your precious review. You have noticed and appreciated all the advantages of our hotel. It will be an honor for us to host you in our hotel again in the nearest future. Warm regards, Milad Andraws General Manager More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recommend highly. We had a few issues that needed help above and beyond and staff was great. (Ajimon, Priyanka and Mr. Hanna). The hotel was clean and the room comfortable and quite. Everything met our needs perfectly.

Was this review helpful? Yes
Aboelela, Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for sharing your good experience with us, It is great that you had enjoyed your stay and the hotel services as well, Looking forward welcoming you soon, Kind Regards, Mohamed aboelela More 

McKinney, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

Always greeted by an efficient and friendly reception staff. Excellent management team! Everyone is always helpful, courteous, friendly and accommodating in even the smallest requests! Great food selection and excellent wait staff and cooks. Love the buffet. Rooms are kept clean and stocked. The whole entire team is A+.

Was this review helpful? Yes 4
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Amanda C, We are glad to receive such a wonderful feedback from you. On behalf of the whole Cristal Salam Team, I would like to thank you for choosing our hotel for your stay and giving us the chance to make it enjoyable. It will be our pleasure to welcome you back again in the nearest future. Warm regards,... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

Very good price last minute on booking.com. Lovely reception staff. Nice room, a comfortable bed made our night. Breakfast would be the only let down but you can grab a bite before hitting the road so your not hungry. Very well located, 10 minutes walk to the big Abu Dhabi mall.

Was this review helpful? Yes 3
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Dorothy P, Thank you for your positive and valuable feedback about our hotel. We will do our best to improve the services that we offer. Cristal Salam Hotel staff is looking forward to welcoming you again in the future. Warm regards, Milad Andraws General Manager More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

I been several time to hotel and all of the team know my name which is very rare happen in the hotels and that people remember you. Specially priyanka, she remember and also call by name. I find very rare like this staff in the hotel, always great stay in the cristal hotel. I love the room and service also... More 

Was this review helpful? Yes 7
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Nagesh G, We are so glad to receive your feedback regarding out hotel and the staff. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank you for the motivation to provide even better service! We are always looking forward to welcoming you back. Warm regards, Milad... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

I stayed in Cristal for couple times and always appreciate the high standards, good location and very friendly staff. Their rooms are good value and the breakfast is all that you want prior to a long business day. Would have no hesitation in recommending the hotel to anyone.

Was this review helpful? Yes 4
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear anonymous u, Thank you for the wonderful feedback and the willingness to recommend Cristal Salam Hotel. We value our business travelers and try to do our best to meet your expectations. Do let us know if we can make your stay even better! Looking forward to welcoming you back soon. Warm regards, Milad Andraws General Manager More 

Abu Dhabi, United Arab Emirates
Top Contributor
56 reviews 56 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed here again after we expectantly decided not to travel the 2 hours home. They always have very good rates and are a top of the line 4 star hotel. Service is outstanding, Valet parking, clean modern rooms and a great buffet breakfast. They are in the tourist district and have no real views but they are the best... More 

Was this review helpful? Yes 4
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear gasmandc, I would like to thank you on behalf of Cristal Salam Hotel team for such an amazing review. We are happy to know that our loyal guests are satisfied with the service delivered and our facilities. Thank you again for being loyal to Cristal Salam Hotel and we hope to welcome you back very soon. Warm regards, Milad... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stayed in the hotel last week and as usual service was amazing , staff were very friendly. Hotel bar Vertical really nice to chill out after long day. Room was very clean and very quit for good sleep. I recommend this hotel to hassle free seeker.

Was this review helpful? Yes 3
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear jackss1189, We are grateful to you for being loyal to Cristal Salam Hotel. It's overwhelming to receive such a nice feedback regarding our staff and our facilities. Let us know what we can do to make your stay even more relaxing and enjoyable. We are looking forward to hosting you again in our hotel. Warm regards, Milad Andraws General... More 

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