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Ramada Downtown Abu Dhabi

Travelers' Choice award winner
4.0 of 5
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8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
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Ramada Downtown Abu Dhabi
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Ranked #11 of 120 Hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed 4 days ago
Mudassir786 Pune, India
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503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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Pune, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

teh hotel is situated in TCA walking distance from Abu Dhabi Mall. lot of eating places for every budget around the hotel itself. KM hypermarket, AD co Op hyper market are close buy and can find anything you need at reasonable prices. banks viz RAk bank, ADCB are close by. across the street is rent a car too. they have... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had a great time in the Ramada Hotel. The room was very nice and comfortable and the service was excellent and we got treated very well by the hotel workers. Especially Priyanka was very friendly and helpfull and always made us feel welcome with her kind way and a smile when ever we came to the Reception. Over all... More 

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Playa del Carmen, Mexico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent some days in Abu Dhabi at this nice hotel. The stay has been very pleasant. Breakfast, room very clean and the kindness of the staff. I would like to say a special thanks to Shehab at the reception. He is a very professional guy, he gave us assistance and he helped us a lot. Thanks Shehab. Definitively I'll... More 

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are so glad to receive your feedback regarding our hotel and colleagues. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank you for the motivation to provide even better service! We are always... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best hotels I stayed in. Excellent customer service, very friendly front of house. Milan one of the concierge was very attentive and helpful, thanks for making this trip enjoyable and worth it

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for reviewing your stay with us at Ramada Downtown Abu Dhabi, it is wonderful to hear we were able to make your stay enjoyable. It is very motivating to read your review regarding our colleague Milan and he will definitely be informed regarding your feedback. We certainly look forward to welcoming you back. Warm Regards,... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would like to say that I enjoyed my stay at this hotel as it's amazing and their service is great and I like it on how they greet the guests . Also their staff are wonderful and they gave me the best service especially Priyanka as she has a very good skills in customer service and she gave me... More 

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. I am happy to read your positive comments about your overall experience with us. I am glad that we were able to meet with your expectations and were able to provide you a great service. Also thank you for your appreciation of our colleagues, particularly Priyanka. Thank... More 

New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Ramada was the perfect stay for us in a very central location! The service was incredible and room was well equipped! And the breakfast was excellent! Couldn't ask for more. And Majeed was so helpful that we felt like family!

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are also very pleased for praising our service colleagues and we will convey your message to our colleague Majeed. We look forward to welcoming you again. Thank you, Milad Andraws General Manager More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Ramada Downtown Abu Dhabi is an excellent choice...starting from great room, excellent service, great location, no parking issue and fantastic restaurant & bar. The price is the best part of all, it is very affordable. My friends came to Abu Dhabi for a visit and we stayed in this hotel - I am really happy with my decision.

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are overjoyed to read that you had a wonderful stay in our hotel and we lived up to your expectation of LEAVE THE REST TO US. We certainly look forward to welcoming you soon. Thank you, Milad Andraws General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Today we had a special event in Karanma meeting room & we are one of the attendees. Hotel is beautiful & we are quite impressed with the level of service. Prior to the start of the event, my wife had a heavy headache & we don't have a mecidice for her to take. So I went down in the lobby... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After few months i stay in Ramada Downtown and although name is changed and lots of new things happened since my last visit but staff remain a remarkably amazing. the new look of the hotel seems much better than before. I enjoyed the new bar in 10th floor. I am not sure if management changed or not but hotel is... More 

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Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review following your recent experience at Ramada Downtown Abu Dhabi! We are glad you had positive interactions with our colleagues and we appreciate your comments highlighting our hotel facilities. We have taken all the measures to avoid problems with TV channels and we assure that this will not... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 2 weeks ago

Me and my wife enjoyed our stay in Ramada hotel, Very comfortable room with excellent service. very friendly and helpful staff, privacy concept is applied with no noise at all. I start my day with the breakfast in sura restaurant "the food is good" then say good bye to my wife and go to my work knowing that she will... More 

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived till the moment you departed. Moreover I am glad you enjoyed every aspect of your stay, from the quality of our gastronomy to the room we accommodated you in... More 

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