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Ramada Downtown Abu Dhabi

Travelers' Choice award winner
4.0 of 5
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8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
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Ramada Downtown Abu Dhabi
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Ranked #12 of 121 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 5 days ago
Kuslestari K
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522 Reviews from our TripAdvisor Community

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Traveler rating
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    158
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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    (522)
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    (138)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Was with my family for Eid and we stayed at Ramada Downtown Abu Dhabi, it was a perfect choice. Great location and friendly staff. Front Desk helped us a lot with guidance on places to visit as well. Rooms are nice and food is excellent. Reccomend to all...

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

5 of 5 stars Reviewed 2 weeks ago

Recommended to all... Value for money, great place to stay, nice room, friendly and helpful staff, tasty meals, all that we need from a place to stay is in this hotel. Try the korean food in Sura resto especially korean beef bbq, perfect.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

Abu Dhabi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Ramada was a 5 star hotel in every way and with the price tag of a 4 star hotel. The staff was extremely helpful and friendly. The rooms were well maintained and very clean. Wifi was fast. Parking was easy. Everything I needed was catered to professionally and quickly. Definitely going back.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank you for the motivation to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed couple of weeks ago with my friend and all the time I come to hotel I have a warm welcome...the spa was so relaxing....the Chinese restaurant is the finest with great vareity of buffet...also the two bars up serves well. The staff are great and genuine for example the ever smiling and warm gesture by Priyanka and shehab..and... More 

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. We are glad you had positive interactions with our colleagues and we appreciate your comments highlighting our hotel facilities and location. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. We look forward to welcoming... More 

Phoenix, Arizona
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to check this place out. It was formerly Cristal Salam Hotel but I guess Ramada bought it. In any case, the hotel is clean, remodeled and has a bar on the 10th floor that is nice visit. On the 10th floor, there is a bar with pool table and dart boards.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have recently spent more than 30 days in the Ramada Hotel TCA, Abu Dhabi. My experience was: Excellent service Friendly and helpful staff Great location All round it was a very pleasant stay.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

Riga, Latvia
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay here every time I come to Abu Dhabi, which is once in 2 months in average. Wonderful, very helpful and pleasant staff! Great location, close to Abu Dhabi mall, with various shops and restaurants nearby. Spacious rooms and comfortable beds. When I am asked by my friends or colleagues - always recommending Ramada Downtown! Great value for money!

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding location, facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

1 review
4 of 5 stars Reviewed June 22, 2015 via mobile

We often stay at this establishment almost every two days of a week,due to my work schedule. The staff are very helpful and friendly. Rooms are great for the price too. Will always come back to Ramada Downtown.

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

1 review
5 of 5 stars Reviewed June 19, 2015 via mobile

i stayed 2 nights in this luxury hotel really it unforgettable holiday for me the give me wonderful memory i ll never forget milan from concierge he try to find any how to help me with great smile ,smile from heart and the lady from the reception her name priyanka she is always smiley ,she makes me feeling that im... More 

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us and praising our colleague regarding their positive and friendly attitude. Your comments were shared with the whole team as a great example of guest's appreciation for personalized touch in the service. Thank... More 

Kiev, Ukraine
Level Contributor
1 review
5 of 5 stars Reviewed June 15, 2015

Convenient location of the hotel close to the Shopping Mall! High level of restaurant service & tasty food. Special thanks to the staff - they were polite and really helpfull. All these made my vacation a real pleasure!

Was this review helpful? Yes
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review

Dear Valued Guest, Thank you for taking the time for reviewing our hotel. It is a pleasure to read your positive comments about your overall experience with us with regarding location, facilities and services, also praising our colleague regarding their positive and friendly attitude. We look forward to welcoming you again. Warm Regards, Milad Andraws General Manager More 

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