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Novotel Abu Dhabi Al Bustan

4.0 of 5 Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Al Bustan
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Novotel Abu Dhabi Al Bustan
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40 reviews from our community

Traveler rating
    23
    10
    3
    2
    2
See reviews for
5
3
4
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first visit and I was very impressed! A very modern and contemporary hotel with excellent staff and levels of service. Very well appointed bedroom and the food in the 'Pepper' restaurant was first class. The Gym is large and airy with great facilities. The swimming pool is also very good however I would have preferred a sunbathing... More

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you very much for taking the time to share your wonderful experience with us. We are happy to read your positive comments on our Pepper Restaurant, Amber Bar, public areas and recreation facilities. My team will be delighted and inspired to know that their efforts and dedication are recognized. I will be most happy to pass... More

Santa Rosa, California
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a great stay at Novotel Al Bustan for 2 days during Eid break. The lobby was crowded due to a holiday when we arrived but the line moved quickly and the front desk attendants were very friendly. The room was very clean and large. The best part was the steam room, free of charge, and... More

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay with us during the Eid period. We are delighted that you are pleased with our location, room, recreation facilities and steam room. My Front Desk team will certainly be happy to hear your commendation. It is truly rewarding to receive such a positive review and we appreciate that you have taken... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Key words would be clean, fresh, friendly. It was well appointed with some nice touches such as a lit clothes rail. Good selection of TV Channels. Water was not that hot at 7 am but I suspect that would have been a one off glitch. Very good breakfast selection.

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for staying with us at the Novotel Abu Dhabi Al Bustan. We appreciate that you were pleased with our room facilities, services and dining experience. I have noted your comment regarding the hot water and addressed it with my Engineering team to check and rectify. Your feedback is valuable to us in our continuous endeavor... More

Al Ain, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another fantastic stay at this hotel, I said in my last review that it gets better every time I stay there, I arrived on the Thursday night, checked in, had a sauna, had a beer in the Amber bar ( thanks you guys) then a visit to peppers where Thursday night is Sea food night, !!!! Check it out folks... More

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are deeply overwhelmed with your positive review. It such an inspiration for me and my team that we have exceeded your expectation. Thank you for your comments especially on our F&B outlets, I am certain that the F&B team will be happy to hear about your commendation and we will spare no effort to deliver the... More

Contributor
19 reviews 19 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from 7 days in this hotel. People are friendly, great food, breakfast or steak in main restaurant. The bar is lively for a hotel. Well positioned for technip offices(next door). Certainly worth a stay.

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are thankful for your positive review. My entire team, especially the F&B, is happy to hear that you were pleased with the food and dining experience. This inspires us to continuously enhance our products and services and exceed our guests expectations. We look forward to welcoming you again to the Novotel Abu Dhabi Al Bustan. Best... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The rooms of this hotel are very bright and offers you a great view too. Good location and nice staff makes it the best choice for the tourists. Staff like Mr. Bishwaraj, Mr. Mohammad and Ms. Yu are very helpful who will make your stay very comfortable.

Was this review helpful? Yes 2
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvidor Member, We are delighted that you appreciate our room features. I am proud to read that my team has again left a remarkable impression and will definitely recognize Mr. Bishwaraj, Mr. Mohammad and Ms. Yu for their job well done. Thank you for such a great and inspiring review. Best Regards, Dominique Mercier General Manager More

New Delhi, India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014

I am a long stay guest here and was very impressed by MR BISHWARAJ.He was extremely polite, hospitable and very helpful.He went out of his way and helped me with my room swap issue.He is definitely an asset to the hotel.I wish him all the best.

Was this review helpful? Yes 3
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay with us. It makes me proud to read that one of my team has stood out and left a remarkable impression. I will be a delight for me share your compliments to Bishwaraj and to the entire team. Meanwhile, please enjoy the rest of your stay with us. Best Regards, Dominique... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

overall wonderful visit. the service what I got from the Gym and Spa team along with the pool bar mad my visit wonderful and deserving to rate as 5 stars hotel . I would love to go there more and more. what's make the hotel special is service . looking forward to go there soon

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are very much gratified and thankful for your inspiring review. It will be a delight for me share your comments with my team with special mention to the dedicated associates of the Recreation and Waves Pool Bar. We look forward to the pleasure of welcoming you back on your next visit to the Novotel Abu Dhabi... More

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Additional Information about Novotel Abu Dhabi Al Bustan

Address: Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
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