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Novotel Abu Dhabi Al Bustan

4.0 of 5 Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Al Bustan
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Novotel Abu Dhabi Al Bustan
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65 reviews from our community

Traveler rating
    32
    16
    12
    3
    2
See reviews for
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3
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Pasay, Philippines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed here during the summer and we all had an enjoyable stay. The rooms were modern and comfortable. The pool was great with one for the kids and the other for adults. The kiddie room was also a great idea. Breakfast was nice and we had dinner in one of their restaurants offering steaks (yummy). Staff... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, It gives us pleasure to read your review and it would be a delight to share your comments with my entire team. We are thankful that you and your family enjoyed your stay with us last summer and that you were happy with our rooms, recreation facilities and dining outlets. We look forward to welcoming you again... More 

Dubai
Top Contributor
206 reviews 206 reviews
41 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 1 week ago

Among many hotels I visited in Abu Dhabi, this Novotel Al Bustan has become one of my real favourite from the very first stay. The location in the middle of the island (opposite the American International School) next to ADNEC and the Abu Dhabi CIty Airport is very convenient. From check-in to check out, the experience was perfect. Staff is... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Your positive review is very much appreciated. I am glad that you were satisfied with our location and rooms and that you were able to have a quiet and relaxing stay. As well, we are thankful for your good comments on our lunch buffet and valet parking. We look forward to welcoming you again at the Novotel... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice new hotel with comfertable rooms, and great bedding. Wireless internet in room was very weak but wired internet was fast.very luxurious shower. good restaurant. friendly staff. great hotel when visiting Abu Dhabi for business.

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are thankful that you were comfortable during your stay and were impressed with our room facilities, restaurant and team. I will be delighted to share your positive comments with them. Please accept our apologies for the wifi which we are currently rectifying. We look forward to welcoming you back to the Novotel Abu Dhabi Al Bustan... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

Fantastic new hotel with great facilities. Clean modern rooms with awesome rooftop bar area with beanbags and big screen, swimming pool etc. Easy can ride to grand mosque - a must see in Abu Dhabi. Loved this hotel. Would definitely stay again.

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Many thanks for your positive review. We are elated that we were able to exceed your expectations with our rooms and recreation facilities. Further, in order to enjoy Abu Dhabi tourist spots and shopping, we provide free shuttle service for our guests which stops at Sheikh Zayed Grand Mosque, Al Bateen Beach and Al Wahda Mall. There... More 

Ho Chi Minh City, Vietnam
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have chance to stay here 2 nights on my trip to UAE and it's a great experience. The room is nice and very clean, bathroom is convenient with shower and bathtube separately, food is good at breakfast and also with room service. All staffs are nice and very professional. Only one problem the temperature in room is very cold... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your positive review. Your kind comments will be shared with my team, I am certain it will bring smile on their faces and encourage them more to continuously make our every guest happy with our facilities, food & beverage and warm professional service. We are truly grateful for this. We also appreciate your kind... More 

Brighton and Hove, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Relatively new hotel so staff have yet to work out how to respond to many guest queries and have some very odd rules about serving water at breakfast! Amber bar on ground floor is fine until about 8pm when for some reason they insist on playing some god awful music that is not conducive to a quiet drink. The pool... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your comments. We are glad that you were overall satisfied with your stay. Your review on Pepper Restaurant and Amber Bar has been shared with my F&B team for futher review. We are sorry that your expectations were not met in these areas. Likewise, we are currently working on the internet service to address... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Novotel al Bustan Hotel during UAE national day, The property is still new and very clean. The room was a standard room typically accor hotels which has small great sofa, In the toilet you will see bathtub and faucet made by plastic. in the room there was no slipper which usually prepared, but you can... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your kind review. We are grateful that you were impressed with our rooms, bathroom facilities and recreation area. Our internet connection is currently being reviewed to address the connection issues. We sincerely apologise for the inconvenience caused. We appreciate your feedback and hope that this does not deter you from visiting the Novotel Abu... More 

Hilversum, The Netherlands
Top Contributor
68 reviews 68 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a four star rating, it probably just reached that rating. Nothing out of the ordinary here, For Abu Dhabi, it is actually a little below class. But then the rates are a little lower than the other competitors, If you are looking for a good clean convenient hotel close to the city, then stay here, if you... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are sorry that your experience during your stay with us was not to your expectations. It is a relief that it was not overall disappointing and that your experience was all well during your check-in and satisfactory with your room facilities. I have also shared your comment on the buttered chicken with my kitchen team to... More 

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Spent 12 nights at Novotel Al Bustan in Abu Dhabi. This was a temporary accomodation provided by new employer till I could find a suitable accomodation. Now lets come to the experience. As the title suggests, this accomodation is suitable for short temporary stays for the working professionals like cabin crew, professionals to attend conferences or to attend exhibitions or... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share your experience with us following your stay. We regret that you find our hotel unsuitable for long stays yet we are thankful that we were able to satisfy you with our breakfast menu, sleep quality, wardrobe facilities and parking services. The wifi service in the hotel is currently being... More 

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Additional Information about Novotel Abu Dhabi Al Bustan

Address: Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
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Hotel Style:
#23 Spa Hotel in Abu Dhabi
#47 Luxury Hotel in Abu Dhabi

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