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Novotel Abu Dhabi Al Bustan

4.0 of 5 Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Al Bustan
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Novotel Abu Dhabi Al Bustan
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52 reviews from our community

Traveler rating
    26
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    9
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    2
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dusseldorf, Germany
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This hotel sits at an intersection of one of the main roads leading towards downtown. The modern and stylish appeal is limited mostly to the interior design of the building. Some rooms have no view at all...and this ain't NYC! The breakfast buffet is good and plentiful but nothing out of the ordinary. The restaurant windows (on the Mezzanine level)... More

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for staying at the Novotel Abu Dhabi Al Bustan during your visit in Abu Dhabi. We appreciate your review and pleased that you were impressed with our recreation facilities. We look forward to welcoming you again in the near future. Best Regards, Dominique Mercier General Manager More

Abu Dhabi, United Arab Emirates
Top Contributor
61 reviews 61 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent 4 nights in Novotel Al Bustan, November 2014, with breakfast and dinner each night. First the good: 1. Check in quick. Islands are a great idea. 2. Rooms are very modern with built in reading lights that shine way from the bed. Interesting desk arrangement. Excellent sliding doors on closet with motion detector lights in the closet. The bathroom... More

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share your experience following your stay with us. We do appreciate hearing from our guests as their comments are vital for us to continue improving our products and services. I have personally read your comments and have taken it on board with my team for further review and remedial action... More

Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is close to Grand Mosque and mall. Rooms and other facilities are brand new and comfortable. Hotel has a steakhouse and a bar open at night. Decoration is modern and staff are kind too. However, free wifi is so unstable. It is very slow and often disconnected. It's good choice if you do not care internet.

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are happy that you were generally satisfied with our rooms, facilities and F&B Outlets. I will be delighted to pass on your inspiring comments to my team. The internet in the rooms are currently being checked to address the connectivity issues. Thank you for your kind feedback and we look forward to welcoming you again at... More

Phuket, Thailand
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a superb hotel, understated, well-appointed yet friendly. Stayed 4 nights and I find it hard to leave. Beautiful reception area; Buffet has wide variety, great pool and fitness area equipped with a lot of equipment, clean steam room and sauna. The small touches well thought out and the experience superb. The service is excellent. Highly recommended

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Reading reviews such as yours is one of our joys. It reassures us that we are in line with our commitment to provide excellent customer service. We are pleased that we were able to impress you with our facilities and satisfy your palates with our buffet spread. Likewise, my team will surely be inspired to know that... More

Senior Contributor
40 reviews 40 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is perfectly comfortable. The rates are good. Service generally is acceptable but not spectacular. One lady at reception was brilliant though. Rooms are decorated in a modern style. Sufficient but not luxurious. Not too huge but the TV is wall mounted leaving suitcase space. It feels like a new hotel. Food choices are a little bit limited and... More

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are pleased that we were able to provide you comfort during your stay with us. Indeed, Novotel Abu Dhabi Al Bustan is a new hotel which has opened just March of this year . We appreciate your comments, it is valuable to us in our continuous efforts to fulfill our guest expectations. We look forward to... More

London, United Kingdom
Top Contributor
143 reviews 143 reviews
39 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Novotel (Airport Road), as this hotel seems to be universally known in Abu Dhabi, has the grandeur and attention to detail that immediately impresses. The individual islanded check-in desks make for a personal introduction to the hotel and the lobby is awash with fine detail in the furnishings and in the decor. The food in the restaurants (I ate... More

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for sharing with us your experience during your stay here at the Novotel Abu Dhabi Al Bustan! We are grateful for your compliments and recognition of our rooms and facilities. We are also happy that our Pepper Restaurant and Choice Cut Steak House fulfilled your dining expectations. I have also noted your comment regarding the... More

London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night when I was in the city for drinks/dinner with friends. Rooms were very spacious and comfortable. Staff were all highly professional and helpful. We enjoyed a buffet lunch at the hotel which was delicious! The pool has great views over the city and the pool bar is extremely relaxing. Only small problem for me was... More

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We very much appreciate that you have taken the time to share your experience during your stay with us. We are delighted that your were pleased with our spacious and comfortable rooms and buffet lunch. I also thank you for your feedback and suggestion regarding our pool. I will pass on your great review to my team... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It gives me immense pleasure to address this appreciation letter to the entire hotel staffing team of the Novotel Al Bustan.I would like to particularity appreciate Mr.Bishvaraj,Mr.Michale from the reception and Mr.Tilak Ram Sharma(housekeeping supervisor) for your courteous behaviour towards me.The level of service and attention was outstanding. They are always prompt,friendly and willing to go out of their way... More

Was this review helpful? Yes 3
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We would like to thank you for taking the time to write such a wonderful review. It makes me proud to read that members of my team have exceeded your expectations with their dedication and service. Having mentioned the above, it will be with utmost delight that I am going to pass on your recognition to Mr.Bishvaraj,Mr.Michael... More

Wakefield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 18, 2014

This was my first visit and I was very impressed! A very modern and contemporary hotel with excellent staff and levels of service. Very well appointed bedroom and the food in the 'Pepper' restaurant was first class. The Gym is large and airy with great facilities. The swimming pool is also very good however I would have preferred a sunbathing... More

Was this review helpful? Yes 2
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you very much for taking the time to share your wonderful experience with us. We are happy to read your positive comments on our Pepper Restaurant, Amber Bar, public areas and recreation facilities. My team will be delighted and inspired to know that their efforts and dedication are recognized. I will be most happy to pass... More

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Additional Information about Novotel Abu Dhabi Al Bustan

Address: Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
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