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Novotel Abu Dhabi Al Bustan

Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Al Bustan
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Novotel Abu Dhabi Al Bustan
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136 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (49)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (22)
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    (36)
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Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The place is clean with a minimalist/modern atmosphere compared with traditional hotel ambiance. The food is carefully selected to meet the requirements for multi-cultural guests and the restaurant staff are very attentive to the needs of their guests as they roam around to see that everyone is satisfied with the food they serve. Moreover, what struck me most is their... More 

Was this review helpful? Yes 2
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share your experience following your stay with us. It is our pleasure to read that you were impressed with the hotel's modern interior design. We are also delighted that you have had a wonderful dining experience. Your commendations on the guest services will be shared to the entire team to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had to come to Abu Dhabi for some business and here where I stayed! Clean and beautiful rooms, amazing staff, very kind receptionists (sending my regards to Katarina!), everything in this hotel is totally worth it with good prices. Highly recommended.

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your positive review. Happy and satisfied guests bring us joy and encouragement. Will relay your regards to Katarina and share your compliments to the entire team. Looking forward to welcoming you back for another perfect stay. Best Regards, Dominique Mercier General Manager More 

London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall we enjoyed our stay at this hotel. The location is not bad, close to the embassy district, about 20 mins by cab from the airport (we paid AED60 including tip). There is an airport bus which allegedly stops nearby, but as with many things in UAE, accurate information is hard to come by, including from the front desk staff... More 

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for sharing your experience following your stay with us. Glad that you were able to explore places near our location. Moreover, we are delighted that you were impressed with our facilities and dining outlets in general. Your commendations on our associates will be passed on as well. We highly appreciate your feedback as it is... More 

Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Al Bustan Novotel for seven weeks on a business contract. The hotel facilities are good, the rooms comfortable and well serviced. The best thing about the hotel are the staff who are friendly and helpful. I ate at the Pepper Restaurant most nights when I was there and the buffet menu was varied and the theme... More 

Was this review helpful? Yes 2
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are elated to read that you have had a wonderful experience during your stay with us. It will be my pleasure to share your compliments to the Pepper team especially Shristi, Catherine, Irene, Randeel, Eye Eye, Yu and Maya. Your comments encourage us more to provide guests with superb dining experience. We look forward to welcoming... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A regular at novotel for more than 8 months.. I love staying here , the staff are very accommodating and kind. Housekeeping Imran on the 13th floor is amazing and always makes my stay wonderful. Rooms are cozy and comfortable. Very clean bathrooms.. love the whole experience. Reception staff both the fatima's are just spectacular they always do their best... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, It is truly rewarding to receive positive reviews like yours. We are delighted that you were impressed with our services and facilities during your stay. Your commendations will be relayed to Imran and Fatima and to the entire team. I have also noted your comment on the Shisha service and will address it with the concerned. We... More 

Sao Paulo, SP
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel in my visit to AD last march. The internet is fast and the room is really spacious. The room service is really good. The problem is that this hotel is walking distance of anything in AD. Just a shopping mall. The good thing is that it has pree parking.

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, It is great to read such wonderful comments. We are delighted that our facilities and services have met your expectations. Our hotel offers free shuttle service twice daily (10:00am and 04:00pm) to Al Wahda Mall in downtown Abu Dhabi. The bus also stops at Sheikh Zayed Mosque and Al Bateen beach. Thank you for your kind feedback.... More 

Abu Dhabi, United Arab Emirates
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was attending a training course using there meeting rooms. The room faculty is excellent. The food provided during the break times was excellent. I enjoyed the atmosphere and the service. I enjoyed the food that was offered in their pepper restaurant. The selection is good and delicious. The parking facilities in the hotel easy to access. Although I don't... More 

Was this review helpful? Yes
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We appreciate that you have taken the time to share your experience following your training held in our hotel. We are pleased to have met your expectations with our meeting facilities. It is our delight that you have enjoyed the service and atmosphere. Likewise, glad to know that you were happy with the buffet and dining experience... More 

China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

We are having a good time in the hotel. I like the hotel and hotel's facilities. Especially swimming pool, nice design. Hotel is 4 stars, but in my opinion it's a 5 stars hotel. Only one small point, there was no one asking you about the coffee/tea during the breakfast time. Good food variety. I would like to come back... More 

Was this review helpful? Yes 1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are delighted that you have enjoyed your stay with us. I am glad that our facilities and breakfast buffet have met your expectations. Your comment on the offering of coffee and tea during breakfast was addressed with the F&B team for remedial action. We appreciate your feedback as it aids us in our constant pursuit of... More 

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