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All 116 Abu Dhabi hotels

Novotel Abu Dhabi Al Bustan

4.0 of 5 Hotel   |   Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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Novotel Abu Dhabi Al Bustan
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Ranked #49 of 116 Hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed 2 days ago
Rashmi R New Delhi, India
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33 reviews from our community

Traveler rating
    20
    7
    3
    1
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5
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
New Delhi, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I am a long stay guest here and was very impressed by MR BISHWARAJ.He was extremely polite, hospitable and very helpful.He went out of his way and helped me with my room swap issue.He is definitely an asset to the hotel.I wish him all the best.

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1 review
5 of 5 stars Reviewed 1 week ago

overall wonderful visit. the service what I got from the Gym and Spa team along with the pool bar mad my visit wonderful and deserving to rate as 5 stars hotel . I would love to go there more and more. what's make the hotel special is service . looking forward to go there soon

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GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, We are very much gratified and thankful for your inspiring review. It will be a delight for me share your comments with my team with special mention to the dedicated associates of the Recreation and Waves Pool Bar. We look forward to the pleasure of welcoming you back on your next visit to the Novotel Abu Dhabi... More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

- Staff are so gracious and accomodating. - The room are very comfortable. -The hotel amenities are excellent, my kids really had fun during our stay. Well done. - The service is great. -Excellent Thank you

Review collected in partnership with Novotel Hotels

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GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are thankful for your positive review and delighted that you have enjoyed your stay. It will be a pleasure for me to pass on your great comments to the entire team. Such recognition reaffirms that we are embodying our commitment to satisfy our valuable guest.... More

Emsworth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed here. It is a young hotel that is growing in stature. The staff are excellent. I found them to be courteous, friendly, knowledgeable and very approachable. The service is first class. There are two bars staffed by very able personnel. A steak house (choice cuts) and the caramel bar. Peppers restaurant serves... More

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GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your kind review and for choosing to stay at the Novotel Abu Dhabi Al Bustan! It is heartwarming that you have especially noted the service and hospitality you have experienced during your stay. It will be a pleasure for me to convey your commendation to the whole team especially Neta and Lavanda. Providing a... More

Muscat, Oman
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 11, 2014

This is a four star-priced hotel with five star service and amenities. The gym/sauna/pool area alone is enough to fool one into thinking that it's an urban five star. All high quality. The service is also of extremely high quality. Very professional and friendly at all times. Don't expect flawless English language skills, but this is the norm for the... More

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PA to GM N, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Firstly, thank you for staying with us here in Novotel Abu Dhabi Al Bustan. Knowing that you have enjoyed your stay and were pleased with our facilities and services inspires us more to exceed our guest's expectations. We truly appreciate your positive review and recommendation and look forward to welcoming you back on your next stay. Best... More

1 review
3 of 5 stars Reviewed August 2, 2014 via mobile

Its a new property..rooms are clean, staff is courteous, nice pool and gym. But internet is poor plus Skype voip is blocked. its no more blocked by telecom providers in UAE but it is still blocked in hotel. Viber sites are also blocked.

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PA to GM N, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Firstly, thank you for staying with us and for your constructive review. We appreciate that you were pleased with our rooms, staff, pool and gym. As a hotel, we provide our guests the same internet facility provided by Etisalat which is the major internet provider in the UAE. We have checked Skype VoIP and it is working... More

Staffordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

As ever time over takes and i intended writing this ages ago as stayed at this Novotel just after its opening in May. Our first stay in Abu Dhabi and third stay in a Novotel Hotel, our daughter working there and living close by hence using this brilliant hotel. Arriving midday we were allocated a superbly modern room with a... More

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PA to GM N, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Firstly, thank you for sharing your experience with us and to the TripAdvisor community. We are glad that you were pleased with our facsilities and services. I have noted your commendation of Fatima and will be delighted to pass your appreciation to her. Reviews such as yours inspire us to continue to exceed our guests expectations. We... More

Abu Dhabi, United Arab Emirates
Top Contributor
112 reviews 112 reviews
22 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed July 6, 2014

I was pleasantly surprised on my recent stay here. Firstly, I like the location. It is not in the city itself - more on the outskirts, in the suburbs. I found the location very peaceful compared to the hustle and bustle of the city. Furthermore, it is close to the embassies, Carrefour, a convenience store and a shopping mall. My... More

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PA to GM N, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Greetings from Novotel Abu Dhabi Al Bustan! We thank you for taking the time to share your experience with us to the TripAdvisor community. We are delighted that you enjoyed your stay and were pleased with our hotel's location, your room features and design, as well our kids club and pool. We are also thankful of your... More

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Additional Information about Novotel Abu Dhabi Al Bustan

Address: Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
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