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Novotel Abu Dhabi Al Bustan

Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
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1 room 1 adult
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Novotel Abu Dhabi Al Bustan
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248 Reviews from our TripAdvisor Community

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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Less crowded hotel.I dont think much people visit here.but the hotel is good. Staff is good. Good Facilities . Nice n Clean rooms. Breakfast was okay. Swiming pool is awesome. Spa facilities are great I Had a Decent stay.

Helpful?
Thank Aayush G
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay at the Novotel Abu Dhabi Al Bustan on your recent business trip. I am delighted that the rooms, breakfast, facilities, as well the pool and spa were to your satisfaction. Likewise, I am glad that our associates have contributed to making your stay a pleasant one. We very much appreciate your... More 

Washington, DC
Level Contributor
80 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel meets basic needs - but the management is terrible: - The basic infrastructure of the hotel is fine - clean rooms, decent lobby, ok food - But the gym closes obscenely early and is not accessible 24/7 - this is completely useless to most business travelers - The hotel front desk is inefficient and not very rigorous -... More 

Helpful?
Thank alphabetsoup2010
Ras Al Khaimah, United Arab Emirates
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel with wide spacious rooms, beautiful entrance, helpful greeting staff, located in good place, easy access to the city, 20 minutes far away from Abu Dhabi international airport, near to Mushrif mall, easy to reach Abu Dhabi grand mosque, underground wide car park, big space gymnasium with nice view pool, I recommend this place to stay for business or... More 

Helpful?
1 Thank salem8265
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay at the Novotel Abu Dhabi Al Bustan! It is a pleasure to read that we have exceeded your expectations during your stay. We are glad that you were impressed with our location, hotel and recreation facilities, pool, parking and room features. Our aim is to provide you, our valued guest, warm... More 

Dubai, United Arab Emirates
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The check in was very welcoming and efficient. With a rate of 406 Dhs net and the Suite upgrade was the price ok. Only the lack of attention to detail is in this hotel unfortunately obvious. The bell staff is very good and asked more than once to assist with the luggage, but I'm still strong enough to handle my... More 

Helpful?
Thank LFCorsten
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share with us your experience during your stay with us. We welcome constructive feedback in our continuous effort to provide quality service and superb experience to our guests. Your feedback regarding your breakfast experience as well the breakfast menu has been brought to the attention of F&B and Kitchen team... More 

mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have been staying at the Novotel since a long time. Some + and - to keep in mind when you choose this hotel. The bad. The sizzlers at the pool side. Don't eat them unless you're tired of everything and you don't have a choice. Whoever makes them does a terrible job. Talking to the reception staff was always a... More 

Helpful?
1 Thank screena2014
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share with us your experience following your stay. We very much appreciate your constructive feedback. Your comments on the laundry service, associate knowledge and Waves Pool bar menu have been taken on board for further review and appropriate actions. Allow me to express my apologies for these shortfalls. Nevertheless, we... More 

Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Novotel is an excellent business hotel, which is just less than 3km from ADNEC. Got all facilities which is required for a business traveler. Good quality restaurant with extremely friendly staff. Rooms are good and if you are not a smoker stay away from smoking rooms, which has a smell of cigarets. In total I can recommend anybody who visit... More 

Helpful?
1 Thank Lity M
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay at the Novotel Abu Dhabi Al Bustan during your business trip. It is great to read that your expectations were met during your stay with us. Glad that you were impressed with facilities and restaurant as well our associates warm hospitality. We highly appreciate your recommendation and look forward to the... More 

Chennai
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I tour led a group of 44 members in Abudabhi and we stayed at the Novotel for 2 nights at the beginning of this new year. I thoroughly enjoyed our stay at this property. It is about 25 mins drive to the airport. The rooms are spacious and well equipped. It is a 4 star property with amenities that of... More 

Helpful?
1 Thank vaidehisatish
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, It is a delight to read that you and your group have enjoyed your stay with us. We are grateful that you were impressed with our room features, amenities and warm hospitality. Your commendations will be passed on to Kaiser and the Pepper Restaurant team. I am sure that your positive feedback will inspire them more to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pepper Restaurant : Excellent Sea-food themed buffet !! Even hospitable staff, special mention for Mildred.(reception Pepper Restaurant) She went the extra mile to make us feel special for our Anniversary. Hoping the prices won't increase,due to the rating and popularity.

Helpful?
1 Thank Lester D
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Great to read that you've had a superb dining experience during our Seafood Night at Pepper Restaurant. Your commendations will be shared with the entire team especially mentioning Mildred for her outstanding service. We very much appreciate your positive feedback. It serves as an inspiration for us to continuously endeavor to exceed our guest expectations. Looking forward... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've recently spent 6 weeks here over Christmas and in to the new year. I have to say that the incredible staff made it much easier to be away from my friends and family at this time of year! specifically all the people working at the wave bar by the pool. so i'd like to say a big thanks to... More 

Helpful?
3 Thank Mark L
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share your experience following your stay with us. We are delighted to learn that we were able to make you feel at home during your stay. It is one of the best feedback that we so continuously effort to receive. I am sure that Marco, Sahadev, Kamal, Rojesh, Shristy, Vasily,... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 weeks ago

I cannot stress enough how amazing this hotel was. The pool and the bar to the friendliness staff, this place was absolutely amazing. We got better treatment here then we did at our first hotel. Our room was always spotless whenever we left and came back. Srijana was one of the ladies who cleaned our room. She was thoughtful and... More 

Helpful?
Thank Nikki D
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Elated is the best word that describes what we feel upon reading your review. We truly appreciate positive feedback as it inspires us more to continue in our efforts to exceed our guests expectations. It is such a delight to learn that you were extremely happy with our rooms, amenities and facilities topped with warm and friendly... More 

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