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Crowne Plaza Abu Dhabi - Yas Island

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Yas Island, Abu Dhabi 41880, United Arab Emirates
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Crowne Plaza Abu Dhabi - Yas Island
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Crowne Plaza Abu Dhabi - Yas Island
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822 reviews from our community

Traveler rating
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    68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed one night with my family (2 adults & 2 kids) in May 2015 during a weekend, and that was the problem. Although we delayed our check-in purposely because of the crowded weekend, we had to wait for 45 minutes to receive our room. But I need to mention that they offered us free beverage because of that. We've... More 

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review and understanding of the busy weekend. Here are Crowne Plaza, guest experience is extremely important to us, we hope that you will have a smoother experience next time! More 

Penrith, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our first time to Abu dhabi. We arrived at our hotel 8 hours before checkin Saudi who served us was very helpful going through our options organised our included breakfast for next day to be had arrival morning as we were departing early the next day and would of missed out. We went into a mini suite straight... More 

Was this review helpful? Yes 1
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review! The team and Mr Saudi is pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon! More 

Jaipur, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights with a big Indian group for their conference, the services level were up to the marks! Loved the Indian food they had prepared for us, the main restaurant 'Jing Asia' is also well maintained and with a nice well spread buffet, had used deluxe rooms which are quite specious and furbished with modern decor. the... More 

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Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review and recommendations! We are happy to know you have enjoyed your stay with us. We hope to see you again soon! More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a night at the Crowne Plaza, Yas Inland Abu Dhabit, when we attended a Robbie Williams concert on 25th April 2015. The room was decently sized, and extremely confortable. Although we didn't try any of the restaurants, they all looked impressive, and we would gladly go back if we were attending any other event at Du Arena

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the great review. We are happy to know you have enjoyed our facilities & services. We look forward to welcoming you back soon! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Check in was terrible to say the least. Lobby area was dirty with floor and water stains. Person checking us in didn't bother explaining any of the services or facilities of the hotel (even though our room included breakfast). Went to stills bar on Thursday night big mistake. Clearly the staff feel overwhelmed and do not know what to do... More 

Was this review helpful? Yes 2
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for bringing to our attention regarding your recent experience at the our hotel. I sincerely apologize for all the inconveniences you had encountered. The comfort and experience of our guests are of extreme importance to us here at Crowne Plaza Abu Dhabi Yas Island and we value your feeback. With that said, I seek the opportunity to personally... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights in March, we upgraded our room as we wanted a balcony. I had emailed beforehand and had conformation that this had been done for us, when we arrived late at night after a long journey from uk we were told they didnt have any rooms with a balcony!! After a few words & showing emails etc... More 

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review and for understanding the situation. We are happy to know you have enjoyed our facilities & services. We hope to provide you with a much smoother experience next time! More 

berkshire
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a change in flights at the last minute we arrived at the hotel well before the published check in time. We were greeted by Saudi who could not have been more helpful and welcoming. We had booked online and stupidly only booked for a one person rather than two but this was quickly rectified by Saudi and we were... More 

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the great review. We are happy to know you have enjoyed our facilities & services. We look forward to welcoming you back soon! More 

Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A really clean, modern hotel with some great facilities, large rooms (and those great Crowne Plaza beds) and very good service. Walking distance to all of the sights of Yas Island. Some great views over the Yas Golf Links and the water. Only tried the breakfast buffet which was great with lots of variation and plenty of space to sit... More 

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the great review. The team is pleased to know you have enjoyed your stay with us. We look forward to seeing you again! More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant hotel with a nice atmosphere. Have nice restaurants which serve good food and lots of variety (buffet). Restaurant have theme nights. Rooms are need and tidy, excellent beds! Friendly staff, quit rooms and floors.

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review. We are happy to know you have enjoyed our facilities & services. We look forward to welcoming you back soon! More 

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Location is perfect for the atractions of Yas Island. Hotel is beginning to look tired which is strange as it is still relatively new. We booked a long time back but we still could not get sea facing room which was frustrating. My advice would be to pick one of the cheaper hotels in the area as your experience will... More 

Was this review helpful? Yes
Duy N, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review

Thank you for the kind review. We look forward to welcoming you back soon! More 

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