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Holiday Inn Abu Dhabi

4.0 of 5 31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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Holiday Inn Abu Dhabi
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Holiday Inn Abu Dhabi
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454 reviews from our community

Traveler rating
    330
    107
    12
    3
    2
See reviews for
33
30
57
273
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
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English first
  • All months
    (454)
  • Mar-May only
    (105)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (149)
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    (142)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I think the staff here especially the concierge do an exceptional job. I would like to mention a few well deserved names of the of the staff that make this experience so woderful; concirge Gopal Ahmed Bijay Janais,Akram Security Anne, Restaurant Mary, SerwinMay,Melvin,Irene, Guest relation-Brenda Kace Krystal Marissa Sherryl Jenneca Hanah Tenzin Khalid . These are just a few of... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for your review. Thank you once again for choosing to stay with us. We do believe that our team, is our strength and we appreciate your kind words towards them. We are more than happy to have been able to make your stay memorable one. We look forward to your next visit. Regards, Philipp More 

Ashington, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I give it a 5 star! Would even reccomend it for family. Awaybfrom the buzz of the city yet short taxi ride or bus. Catering, serice is great. Pool is a but small but at leasst its got one! All staff brilliant and seem happy to work there. Welldone to the GM, you have a good team. Much better than... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Pierre, Thank you for your review. Delighted to see that you enjoyed your stay with us. Glad to see that the team and our services were up to your expectations. We thank you also for your compliments towards our team. We look forward to your next visit, perhaps with family too. Regards, Philipp More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I would like to share my experience with the staff members of the lemon tree restaurant and bar by saying i have enjoyed every minute of my time with each and every one of your staff members in that facility. They certainly show they are professionalism and customer service. The service is on point, food is great, drinks are awesome!!!!... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Hector, Thank you for your review. Great to read your comments about your stay, dining experiences and also our service team. We love when we are able to surpass our guest expectations and make their stay memorable. Thank you once again for choosing to stay with us and for your appreciation as well. We hope to continue serving you... More 

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I made 2 big events in Holiday Inn Abu Dhabi, the food and Beverage was amazing, service was so good, people was respectful and helpful. It was a good experience sharing these two big events with them and for sure for any upcoming event they will be my first choice. for me i had such a good friends over there... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Wessam, Thank you for your email. Thank you for choosing to host your event with us. We are glad to see that you found consistency in our service and execution each time you held your event with us. Delighted to see that our team members became your friends as well! We appreciate your compliments towards Karim as well. We... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

People's kindness and helpfulness are very important factors for my experiences in general. The members of staff in this hotel are kind, truly helpful and they do smile. I leave here a very special thank you to Gopal, Jana, Akram, Mina for all the attention and to the very patient receptionists that attended to my phone calls. Overall, they have... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Ninha, Thank you for your review. Happy to see that you had a wonderful experience at our hotel. We appreciate your compliments towards our team and happy to see that the team met your meeting expectations. Thank you also for your kind towards towards Gopal, Jana, Akram and Mina, who are grateful for receiving the same as well. We... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Very good service is great good location in and around town. Rooms and corridors are good especially the closness of the rooms but with it being so spacious it's perfect. Waiters are amazing especially M.Junaid the best waiter going he's really nice and gave my experience the icing on the cake.

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello guest, Thank you for your review. We are happy to see that your received service as per your expectations. Our team members always strive to ensure that our guests are happy, comfortable and satisfied with their overall stay. We thank you for your kind words towards Junaid and have shared your feedback with him. Thank you for complimenting our... More 

Derbyshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time at this hotel the staff are very helpful booking cars etx and my room was very clean modern and the shower was great. The bar upstairs is nice to wind down after a long day and the restaurant is ok all in all a very positive experience and I will be back next time I... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Ian, Thank you for your feedback. Thank you also for returning to stay with us. We are glad to read that our services remain consistent and up to your expectations. We value your appreciation towards our team and your overall experience. We look forward to continue to serve you better. Regards, Philipp More 

Lahore,Pakistan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for three days in February 2015. The check in and check out was very smooth and efficient. The concierge services were very helpful and the staff at the reception and room service was courteous and efficient. The room on the executive floir was very clean and had a wonderful view of the Grand Mosque. The... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello guest, Thank you for taking the time to write us an review. We are glad to read that your overall stay was good. Thank you for your compliments towards our team and services. Happy to read that you liked your room and view as well. We are located 15 minutes from downtown, and our concierge team is always at... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel room is very spacious with cozy furniture. Hotel staffs are very warm especially the concierge staffs Akram and J Goral took good care of our group's whole stay. Easy access to the grand palace and downtown area. Will recommend friends to stay here.

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for taking the time to write us a review. Great to see that you enjoyed your stay and that are team ensured you had a comfortable stay. We appreciate your kind words towards Akram and Gopal. Thank you for your recommendation as well. We look forward to your next visit. Regards, Philipp More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been at this hotel since 11 January 2015, and will be a long stay guest. From the 1st night of my arrival, from being checked into the hotel by Ms. Kristal, and being assisted by Mr. Gopal. The staff have always been very helpful to my every need, including Housekeeping and Room Service personnel. You couldn't ask for... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Samuel, Thank you for your feedback. We appreciate your choice of staying with us long term. It is a delight to see that you have been well taken care of by our team. We thank you for your compliments towards Kristel, Gopal, our housekeeping team and our room service team. We hope you continue to stay with us, for... More 

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Additional Information about Holiday Inn Abu Dhabi

Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi
Hotel Style:
#3 Business Hotel in Abu Dhabi
#5 Luxury Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
#28 Family Hotel in Abu Dhabi

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