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Holiday Inn Abu Dhabi

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31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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Holiday Inn Abu Dhabi
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Holiday Inn Abu Dhabi
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486 reviews from our community

Traveler rating
    356
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    13
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291
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sharjah, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room is neat and the bed is very comfortable. Although the children's pool for is quite small, my kids enjoyed it. We had dinner at Lemon Tree and the dishes served to us are all delicious!! Since I love desserts, the creme brulee is definitely a winner. Highly recommended hotel and only 5 minutes away from the nearest mall.

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Marites, Thank you for your review. We are happy to see that you had a great time with your family. Thank you for your compliments towards our team as well our creme brulee! The chefs and the Lemon Tree team are happy to have received your kind words. We appreciate your recommendation as well and thank you once again... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Gopal, Jana and Ahmed gave excellent service. From the reception desk to the wait staff to room service. All staff was very helpful. I didnt want to leave. I was with a large group visiting from the USA and the entire staff did a great job with exceeding out expectations. Thank you guys for all your help. Looking forward to... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Sonya, Thank you for leaving us a review. Your review title, made the day of the entire team. We are happy to hear that the team looked after your requirements and exceeded your expectation. Thank you for your kind comments towards Gopal, Jana, Ahmed and the team. We hope you do return, for another opportunity to serve you. Regards,... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for less than one day due to a missed flight connection. We arrived all tired and emotional and received the warmest of welcomes. They upgraded us to a corner suite so we could all be together and helped us find the endless buffets and roof-top pool. Just brilliant - thank you. Before we left, we spent two... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Andrew, Thank you for your review. While we understand that a delayed travel schedule is always upsetting, we were glad to be able to host you. Happy to see that you did enjoy your brief stay and that the team ensured that you were well looked after. We agree that the Grand Mosque is absolutely gorgeous and great that... More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great customer service.Rooms are spacious and clean.The breakfast is awesome with lots of variety.Free fast wifi.Non smoking room was not available at first, but to make up for the slight inconvenience we got upgraded to a Deluxe room and got drink vouchers to enjoy at the lounge upstairs.All the the staff we encountered were very professional and friendly.Gopal at the... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Carolyne, Thank you for your review. Great to hear of your wonderful experience with us. Thank you for your compliments towards our team especially Gopal and Mariam. We love it when our guests tell us what a wonderful stay they've had, it makes our day. We look forward to seeing you again. Regards, Philipp More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returnes home yesterday from Dubai and Abu Dhabi. This hotel was our home for the last two nights in country and it exceeded my expectations. I booked a trip for 19 people and everything couldn't have gone any smoother. Customer Service was exceptional--thank you Brenda and Jana. I absolutely loved room 805. I wish we would have had more... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The most service oriented hotel i had ever seen special thanks to Ahmed and jana who made my day coz they communicated with me in a very professinal way and the good thing was that our native language was same.. soo they explained me about the facilities of the hotel and restaurants from where i can eat... overall its a... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello guest, Thank you for your review. Thank you once again for choosing to stay with us. Glad to see Ahmed and Jana took good care of you and that they explained the hotel well to you. We feel it is necessary for our guests to know the offerings at our hotel for a pleasant stay. It allows our guests... More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We conducted our son's first holy communion party at Holiday Inn on 10th April 2015. Similar to our first event which was held in November 2014, all our guest who attended the function was very much satisfied with the services of the concierge, Jana as always was readily available with his smiling face and positive approach to assist and guide... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Dear Charles and Marina, Thank you for your review. Thank you once again for choosing to host your son's communion ceremony at our hotel. We always take it upon us to ensure our guests a hassle free and memorable experience, whether it be their stay, dining or an event. We appreciate your compliments towards Jana, our star, who went the... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The First time I entered the hotel Maryam was só kind and very helpful, Gopal was só helpful when it came to going around the city.Last and for most Brenda was always there to assit, Nauman was always there to ask about my day.In short i will miss my holiday Inn family. The rooms and silk route was Just perfect!.... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for your review. Great to see what a wonderful welcome you had at our hotel. We love caring for our guests and ensuring they their comfort during their stay with us. Thank you for your compliments towards the team. We look forward to seeing you soon. Regards, Philipp More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Due to flight delayed I was very stressed but as I arrived at hotel reception I found the very friendly & more of concerned about comfort of the Guest. The concierge Gopal was very helpful through out my stay. Few more guys who made my stay great Omer, Maryum & Nawab. I will definitely recommended this hotel a great place... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for your review. We understand delayed flights can be stressful and that's why we aim to keep our guests comfortable and happy at all times. Thank you for your compliments the team and also for your recommendation. We look forward to your next visit. Regards, Philipp More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Holiday Inn in Abu Dhabi hotel from 8 February 2015 and was happy with all the services provided while I was there. The staff was always very helpful, courteous and efficient while performing their duties. On arrival, I met Jana from concierge services who was there to assist me. He is a professional who always carried... More 

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Steve, Thank you for your review. Thank you once again for your appreciation towards the team and especially Jana. Guest satisfaction is our key priority and hearing of your great stay experience makes us happy. We look forward to your next trip. Regards, Philipp More 

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