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Holiday Inn Abu Dhabi

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31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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Holiday Inn Abu Dhabi
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Holiday Inn Abu Dhabi
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493 reviews from our community

Traveler rating
    360
    115
    13
    3
    2
See reviews for
40
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295
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (144)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

hotel Management and staff is very supportive in all manners. Excellent continental food and presentation is awesome. i would also like to thanks Mr siar khan from the concierge has special qualities to fulfill requests. i will recommend my organization and friends to stay in this hotel while visiting Abu-dhabi. Muhammad Salman Karachi

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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

the first time I traveling away from home about (07) hours continued flying without scale, is not too easy for one like me as a great smoker, but finally I found out my stay in Holiday Inn Abu Dhabi very agreeable for their charming and warm personnel, my special thanks for this people which I found on "Lemon Tree" for... More 

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Senior Contributor
41 reviews 41 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The arrival was bad. I was put to a smoking room and the lady said that it was not mentioned in the reservation. Later I checked and it was clearly written that I wished for a non-smoking room. I had to stay one night in smoker's floor and it was bad. I did not unpack my suitcase. I was so... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Satu, Thank you for your feedback and review. We apologize for the inconvenience you faced on your arrival. We understand that first impressions always matter and we regret that we did not meet your expectations. However, we do thank you for your kind words towards your non-smoking room, breakfast, our team and WiFi. We are happy to see that... More 

Morristown, New Jersey
Top Contributor
89 reviews 89 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a pleasant stay at this hotel. The staff was outstanding and very responsive to our needs and requests. It is conveniently located within walking distance of restaurants and stores. It’s only a five-minute ride to an enormous shopping mall, the diplomat district, and many attractions like the Grand Mosque – a must see! Be sure to check out... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Janet, Thank you for taking the time to write us a detailed review. We thank you once again for choosing to stay with us. Great to see that the team took good care of your during your stay and ensure that you were kept happy. We have noted your comments about our pricing and food and are looking into... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice, classic hotel, all staff are coperative specially Mr siar khan from the concierge has special qualities to fulfill requests, I will recommend this hotel 2 all my friends, and will be back v soon, thanks to all of you

Was this review helpful? Yes 2
Dublin
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel with my 3 year old daughter this past week and I cannot praise this place enough. The staff were so nice, friendly, chatty and helpful. The facilities in the hotel are brilliant - there are plenty of restaurants to choose from, a pool on the roof and a lovely outdoor area in the evening with... More 

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for your detailed review. Your feedback has made our day. We love when our guests reiterate what we stand for - a home away from home. We always aim to ensure our guests are made comfortable and leave with great memories. Thank you for your compliments towards the team and the hotel as well. We are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Nothing more wanted if people like Gopal, Nauman, Jana and Akram at your desk. They were amazing and arranged everything according to our requirements. Enjoyed the desert safari and massage parlor as well. The whole trip was memorable because of good arrangements and services.

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for your review. Delighted to read your wonderful comments and happy to see what a great stay you had. Thank you for your compliments towards Gopal, Nauman, Jana and Akram. We hope to welcome you soon. Regards, Philipp More 

Sharjah, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room is neat and the bed is very comfortable. Although the children's pool for is quite small, my kids enjoyed it. We had dinner at Lemon Tree and the dishes served to us are all delicious!! Since I love desserts, the creme brulee is definitely a winner. Highly recommended hotel and only 5 minutes away from the nearest mall.

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Marites, Thank you for your review. We are happy to see that you had a great time with your family. Thank you for your compliments towards our team as well our creme brulee! The chefs and the Lemon Tree team are happy to have received your kind words. We appreciate your recommendation as well and thank you once again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Gopal, Jana and Ahmed gave excellent service. From the reception desk to the wait staff to room service. All staff was very helpful. I didnt want to leave. I was with a large group visiting from the USA and the entire staff did a great job with exceeding out expectations. Thank you guys for all your help. Looking forward to... More 

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Sonya, Thank you for leaving us a review. Your review title, made the day of the entire team. We are happy to hear that the team looked after your requirements and exceeded your expectation. Thank you for your kind comments towards Gopal, Jana, Ahmed and the team. We hope you do return, for another opportunity to serve you. Regards,... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for less than one day due to a missed flight connection. We arrived all tired and emotional and received the warmest of welcomes. They upgraded us to a corner suite so we could all be together and helped us find the endless buffets and roof-top pool. Just brilliant - thank you. Before we left, we spent two... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Andrew, Thank you for your review. While we understand that a delayed travel schedule is always upsetting, we were glad to be able to host you. Happy to see that you did enjoy your brief stay and that the team ensured that you were well looked after. We agree that the Grand Mosque is absolutely gorgeous and great that... More 

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