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Holiday Inn Abu Dhabi

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31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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Holiday Inn Abu Dhabi
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Holiday Inn Abu Dhabi
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529 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • English first
  • French first
  • German first
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English first
  • All months
    (529)
  • Mar-May only
    (158)
  • Jun-Aug only
    (80)
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    (149)
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    (142)
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank You is not enough word for services their provided to us when we stayed in Holiday Inn Abu Dhabi last Eid Al Fitr, staffs are very accommodating and helpful specially Marisa, Jenica, Brenda and Charlie. Room was very nice and clean. Pool was niceas well, we enjoyed enough for swimming and of course foods for breakfast was amazing and... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Dear Raychel G, Thank You for your review! We, have not enough words to express our gratitude for your feedback! You made our day! We have already passed your nice comments to Marisa, Jenica, Brenda and Charlie. They are very happy that you remember them and we are proud to have them. Also our chefs are very happy to read... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent service , very friendly and helpful staff. Always willing to help. Will come back again, highly recommend .concierge team Mr Akram arrange Abu Dhabi tour for me , and other useful visits thanks your are Star Mr Jana always welcoming with a great smile

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Rafiq P, Thank you for your fabulous review. Delighted to read of your stay experience. It is great to know that Akram and Jana made such a great impression to you. Thank you for all your kind words towards our team. We are very happy to read that you will be coming back and that you recommend the hotel... More 

Abu Dhabi, United Arab Emirates
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room is very good compared to most, The Cleaning service is Top Notch, Mr. Sudarshan, is always pleasant and asks how things are and what he can do to make my stay better, when meeting in the hall he is always courteous along with the rest of the staff. If I have an issue the front desk or the... More 

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Hammer137, Thank you for your review. It is always great to hear that a particular member of the hotel left a lasting memory, Sudarshan has been informed and recognized for his service. The Housekeeping team will work to maintain the best cleaning standards! I am also pleased to read that colleagues were helpful to you meet your expectations. We... More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Fantastic trip, from Akram the concierge guy who went above and beyond the call of duty to Shelia the other Duty managers who made sure everything was perfect. The location is close to Abu Dhabi National Exhibition Center, and about a 20min cab ride to the main city of Abu Dhabi. if you are travelling for business I highly recommend... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Karl M, Thank you for your nice review. Great to hear of your fantastic trip. Thank you for your compliments towards our team especially Akram and Sheryll. We are very pleased to hear that you would recommend Holiday Inn Abu Dhabi to others. Thank you! We look forward to seeing you again. Best Regards, Philipp More 

Berlin, Berlin, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The employes know how to make a decent coffee, especially Dominic's caramel macchiato is marvelous. The staff is extremely friendly. The place is about 20 minutes from the airport and close to the mosque, so it is the perfect house for a short stay in the area. A small shopping area can be found 5 walking minutes away.

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Dear Frank G, Thank you for your review. We love when our guests share their experience with us. I agree on Dominic's caramel macchiato, the best in town! We look forward to having you with us on your next visit in Abu Dhabi. Best Regards, Philipp More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well let me start off by saying their are a lot of hotels in the general area in Abu Dhabi, but that can all change considering your price range, if your like me then you want the most bang for the least buck. The Holiday Inn was really well designed, not the tallest of buildings but still impressive to look... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Dear Safuan M, Thank you for taking the time to share your experience in our hotel over your visit. It is great to read you have enjoyed your stay with us highlighting the overall service as well as the food served in our restaurants. We have already passed your nice comments to Kristel, Maria, Iryna, Mary and the bellmen. They... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment I arrived at the Holiday Inn the experience has been nothing but superb. The individuals at the front counter are welcoming and ready to assist. Maryam Yahya, Brenda, and Jerica are among the best. The morning breakfast staff in the Silk Route Cafe are incredible. The Holiday Inn slogan should be, Welcome Home, because you are treated... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Arthur W, Thank you for your nice review. Great to hear of your wonderful experience with us. Thank you for your compliments towards our team especially Maryam, Brenda, and Jennica. Our Food&Beverage team is very pleased to hear your comments about the breakfast and they will work to ensure will remain the best! We love it when our guests... More 

Appleton, Wisconsin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled during July of 2015 and the guest service are far above average. I ended up staying here for a week and took advantages of the restaurants as well as the valet service. The in room dining was very prompt and hot overall no complaints about the hotel.

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Jeff Thank you for your review. We are happy to see that you have enjoyed your one week stay with us. Thank you for all your compliments towards our restaurants, valet , room service and colleagues, who have been taking care of you. We look forward to welcoming you again. Regards, Philipp More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We been to the sohour tent, its really amazing, the staff was really presentable and very welcoming. Specially the guy "M.Adil" he was very welcoming, neat and professional.We are really satisfied with the place specially it was our first visit

Was this review helpful? Yes
Philipp E, Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Mostafa A, Thank you for your review. Delighted to read of your experience in our Hubbly Bubbly tent. Thank you for all your kind words towards our team and especially Adil. We look forward to seeing you soon. Have a great day Philipp More 

Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable rooms, quiet and relaxing athmosphere. I have the pleasure of staying in this hotel quiet often and met the most professional, responsive and absolutely pleasant staff in each sector of this Hotel. From the housekeeping department to the bellman to Restaurant employees and last but not least the personell at the reception they are all over... More 

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Katja, Thank you for your review. It's always great to hear that our guests have a brilliant stay. Thank you for your compliments towards our team and especially to Brenda, Marissa, Sheryl, Jennica and Morgan. We hope to welcome you again in the near future. Regards, Philipp More 

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