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All 116 Abu Dhabi hotels

Holiday Inn Abu Dhabi

4.0 of 5 Hotel   |   31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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95%
Ranked #15 of 116 hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed 1 week ago
Mike H Gloucester, United Kingdom
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Gloucester, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

One of the few places where the staff really do go out of their way to provide excellent service. This was my first time in the UAE and the people at the Holiday Inn made it very easy and very pleasant.

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Mike, Thank you for your review and choosing to stay with us. We are glad you chose to stay with us on your first visit to the capital. Happy to see that the team made you comfortable and ensured you had a pleasant stay. Making our guests feel at home, is important to us. Thank you for your compliments... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located; staff are truly committed to "10 out 10" service motto. I ran into many staff members who've gone out of their way to ensure my stay is up to my expectations. Their courteous, attentive and helpful. I still haven't checked out yet but feel I owe it to them to let readers of this review... More

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Mohammad, Thank you for your review. We would like to thank you for your kind words while you stay with us. We are glad to see the team has taken care of you and continue to ensure your comfort. We look forward to our guests staying and leaving with memories of a good stay, only to return. We look... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Two nights here, and feel it clean and quiet. The Starbucks in the hall is so cute. Almostly, I bought is everyday. Thanks to JANA, a nice man, that helps me a lot. And the Chinese girl is also so cute that impress me.

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Liang, Thank you for your review and feedback. Thank you for choosing to stay with us. Great to see that you have had a comfortable stay and have enjoyed our services, and especially the Starbucks. Your compliments will be shared with Jana and Ariana. We look forward to your next stay. Regards, Philipp More

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

outstanding service..great rooms. staff outstanding staff ..kace was extremely helpful..always smiling...breakfast staff are amazing and food is delicious. bent over backwards for us tomake our stay the best..

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Tom, Thank you for taking the time to write us your feedback. We are happy to read about your stay. Glad to see that the team went the extra mile to ensure you were comfortable, and your requirements met. Guest satisfaction is great importance to us, and we see you have left with a memorable stay. Thank you for... More

Muscat, Oman
2 reviews
5 of 5 stars Reviewed June 17, 2014

Everyone without exception made my 5-day business stay a pleasure. Particular thanks to Akram, Ashraf, Brenda in Reception and the delicious SIlk Route restaurant team Excellent customer service is expected in all hotels now, but the Holiday Inn team took it that extra step further and wowed me! The conference/meeting room team service was outstanding. One small criticism: perhaps a... More

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Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Andrea, Thank you for your review. We are delighted to read about your stay. Happy to see you were well taken care off by the entire team. Thank you for complimenting our team especially Akram, Ashraf and Brenda. The team is ecstatic to hear the same. We respect our guest's privacy and apologize if our requests for feedback were... More

Manchester UK
Top Contributor
100 reviews 100 reviews
68 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 16, 2014

Stayed here for a few days on a business course, so we stayed in the hotel most of the time and interacted with the staff a lot. First, the hotel: it's a recognisable Holiday Inn, so not the most luxurious but perfectly nice and good value. Rooms were large, bed comfortable, variety of pillows, everything in the room thought out... More

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for leaving us a review. Thank you for returning to stay with us. We are happy to read that your entire stay was a breeze. Ensuring our guests are comfortable and well looked after, is important for us. Thank you for complimenting the team, especially Akram. Your kind words have been shared with the team. We... More

1 review
5 of 5 stars Reviewed June 15, 2014 via mobile

Holiday Inn AUH offers great service and Value for money ..The Staff are extremely helpful..The Shisha at Hubbly Bubbly was superb, must try ! Silk Route Cafe offers some great breakfast with variety ..Loved the Spanish and Greek night too at Lemon Tree...31st Bar is a cool place to chill as well..Explore Abu Dhabi and stay at Holiday Inn ..Youll... More

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Pritam, Thank you for your review. We are happy to see that you had a great stay and enjoyed all of our restaurant and bar offerings! We aim to ensure that all our guests are comfortable and like you mentioned, ensure that they are on a holiday! Thank you for appreciating our team as well. Thank you for choosing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014 via mobile

Thank you to Akram, the concierge at holiday inn. He always helps me fax information and is so helpful when I visit. He takes the time to help me, he is great at following through with service, and he is very competent in what he does. He seems to be a great asset this hotel and hotel chain. He is... More

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for taking the time to write us a review. Thank you also for your compliments towards Akram, we have passed on your compliments to him. Happy guests is important to us. Ensuring the team takes care of our guests is also our priority and we are glad to see Akram did do the same. We hope... More

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

I would like to take this opportunity to acknowledge that Siar Khan, Concierge Assistant at the Holiday Inn, Abu Dhabi is an outstanding employee. He is always ready to assist guests with any need or question they may have. Mr. Khan's skills, posititive attitude and outgoing personality make him one of the reasons I will be eager to stay at... More

Was this review helpful? Yes 1
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Michael, Thank you for your review. We are happy to see you have enjoyed the services of our team. We endeavor to make our guests feel comfortable and at home. We will pass on your best wishes to our team. We look forward to your next stay. Regards, Philipp More

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

It was amazing experience good food and nice place to stay I had a training course and the facilities were nice the staff are very nice and helpful & friendly room wasn't cleaned one day but it wasn't that bad I enjoy my stay

Was this review helpful? Yes
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review

Hello Guest, Thank you for writing us a review. Happy to see you had an amazing dining experience together with a pleasant stay. We apologize for any inconvenience caused with your room, and we assure you we will look into the same. Thank you once again for your compliments towards our meeting facilities as well. We look to welcome you... More

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Additional Information about Holiday Inn Abu Dhabi

Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Abu Dhabi #14 Luxury Hotel in Abu Dhabi #25 Romantic Hotel in Abu Dhabi #42 Family Hotel in Abu Dhabi
Hotel Class
Official Description (provided by the hotel)
After a long day at work, we know you need a cup of hot coffee with some peace and quiet. At the Holiday Abu Dhabi, we ensure our guests relax and unwind with our quick service,mouthwatering dining options, health club and massage treatments.With our location, we become your near perfect choice for both work and fun, with the ADNEC, the embassies, Mushriff mall, the city center and some outdoor adventure, just 5 minutes away, and the airport a quick 15 minutes drive to or from the hotel. If you are a thrill seeker, the Ferrari park is simply20 minutes from the hotel. ... more   less 
Number of rooms
203

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