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Hala Arjaan by Rotana Abu Dhabi

Travelers' Choice award winner
One Hamdan Street | Al Zahiya Area, Abu Dhabi 53066, United Arab Emirates
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Hala Arjaan by Rotana Abu Dhabi
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Ranked #30 of 120 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 3 days ago
pflynn58 Sydney
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167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (50)
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Sydney
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Hala for 8 weeks, in my team I have people staying all over Abu Dhabi, But I chose The Hala Arjaan Rotana. I have a premier one bedroom suite.Its large and very comfortable, free good quality wi fi, two flat screen TV, one in the bedroom. Small but adequate kitchen full size fridge freezer,... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Flynn, It gives me a great pleasure to read your wonderful feedback. I also personally like the premium one bedroom suite, it’s a great value for money and very comfortable. Heather and Olga would like to thank you for acknowledging their efforts. Hala Arjaan will always your home away from home. Sincerely yours, Chadi Nicolas General Manager Tel... More 

Jeddah
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

work as from your office ... excellent hotel and excellent staff...the only bad issue is that you need to pay for WiFi @ your room. being in 2015 it doesn't make sense any more that INTERNET is considered as an EXTRA SERVICE.

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Magboul, Thank you for your feedback and for nice comment. Please note that until end of September we are running special promotion were the internet is free of charge. Hope to see you on your next visit to Abu Dhabi. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there in May for 3 nights. Well appointed and very spacious apartment rooms. Efficient and friendly staff, clean and aesthetically done up rooms. When we had a problem with our washing machine it was very quickly seen to and when they had to change the washing machine it was dealt with so neatly and quickly. Pat on the back... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, It is great to see that you have liked our rooms and most important, I’m happy to know that my colleagues handled the washing machine problem efficiently. Service failure is unavoidable sometimes but service recovery is what we believe in. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to recommend this hotel for long term stay as the rooms very well equipped , spacious and Comfortable at a very reasonable cost , the staff are very friendly specially Mr Alaa at front desk he will assist you during your stay you may ask for his help for any thing . The only issue is the... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Wail, Thank you for staying with us recently and for your time spent in writing this review. As you mentioned here in Hala Arjaan we believe that friendly and personalized service is the key factor to complement the well-equipped and comfortable room. Ala’a was very happy to read your review and share with his colleagues. With regards to... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hala Arjaan exceeded our expectations. The apartment was luxurious and spacious, very well maintained and beautifully furnished. Hala Arjaan is well located and close to all major shopping malls such as the Abu Dhabi mall and Medinat Zayed shopping centre. The front desk staff were very friendly and helpful, many thanks to Olga and Nar who made our stay... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, I appreciate your time and effort to express your satisfaction following your recent stay with us. Both Heather and Nar were delighted to see their names mentioned in your review which motivates them and their colleagues to continuously excel in their service. I very much look forward to see you again next time you come to Abu Dhabi.... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago

I had gone there with my wife and daughter on a pleasure trip. The staff was very friendly and felt warm and welcome to come to Hala Arjaan. We had an amazing experience on our stay there with helpful and knowledgeable staff who are eager and keen to respond to your needs, this is a place to stay. Keep it... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, I appreciate your time to give us your feedback about your stay with us and I value your suggestion regarding the vegetarian items and we’ll ensure that it’s been arranged. Hope to see you again. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Bahrain
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited as a family to Abu Dhabi and we stayed at Hala Arjaan. It was out first time ever to Abu Dhabi and our stay was limited to two days. We booked a Classic Studio- Twin Bed room and really enjoyed our stay at Hala Arjaan. The room was very spacious and clean and ours had an attached kitchen... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Thank you for choosing to stay with us and for your time to write this elaborate review. I and my colleagues are very happy to have been able to contribute to your father’s special occasion and to be able to provide you with the service that we are well-known for. We will be very happy to welcome you... More 

uk
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

My husband and i stayed at this hotel as a treat that i booked for him whilst our stay in abu dhabi. Initially i requested a room with a nice view but upon check-in we were upgraded to a classic suite and offered free internet. The reception team are fantastic with great customer service. Room was modern and spotless, breakfast... More 

Was this review helpful? Yes 1
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Heather, Rajeesh and I would like to thank you for your feedback and your review which is very motivating and rewarding at the same time. I’m very glad to hear about the exceptional service that both Heather and Rajeesh offered which compliments the quality of our rooms and facilities. I’m glad to know you enjoyed your special day... More 

Muscat, Oman
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

My family visited abu dhabi and we stayed at the Hala Arjan hotel at Tourist Club Road. We were delighted with the facilities offered as we had chosen a studio apartment with a kitchenette and it was very convenient to cook the kids meals to their liking. The staff were very courteous and respected our privacy. The pool was temperature... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, I’m delighted to hear about your good experience following your recent stay with us and we would like to thank you for taking time to write this review. As you mentioned, our hotel apartment is ideal venue to families who would like to enjoy a nice weekend in a very convenient location in the middle of the city... More 

Sagay City
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

What we liked most was the pingpong room and sauna room that's free, though the ladies' sauna was out of service. Nice swimming pool area. Clean rooms though small, the location perfect, and good service.

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Thank you for your quick review and your great feedback. Wish to see you again anytime soon. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

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