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Hala Arjaan by Rotana Abu Dhabi

Travelers' Choice award winner
One Hamdan Street | Al Zahiya Area, Abu Dhabi 53066, United Arab Emirates
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Hala Arjaan by Rotana Abu Dhabi
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Ranked #29 of 121 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 2 weeks ago
Najoud E
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (50)
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Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited Abu Dhabi recently and stayed in a spacious hotel apartment here. Staff were very helpful upgrading my husband and me to a suite. The hotel was very comfortable and well furnished with all you might need. Cleaning was regular and of good quality. The pool is big enough but could probably feel small when it gets busy. The... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Najoud, Thank you for spending the time writing this review following your recent stay with us and I’m very happy to know that you enjoyed your suite and our recreation facilities also, my appreciation for recommending our Hotel and hope to see you again. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Al Ain, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a very comfortable stay. No audible noise from family in room next door, which was a relief! Nicely designed rooms with a friendly staff all round - from reception, gym, pool, to the A/C engineer. Thanks.

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Tombani, Thank you for your feedback and your nice comment and I’m very happy that you have had a comfortable stay and look forward to seeing you again anytime you visit Abu Dhabi. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel very accommodating!! Staff an service are just spectacular... Mr Musaab Menem is extremely helpful and has dealt with my situation professionally surely hala arjaan rotana is lucky to have him. Mr Alaa is very kind and professional , he makes sure you enjoy your stay right till the very end... exceptional service once again from rotana known for... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Mosaab and I are delighted to read your nice review and feedback. As much as we can, we try to avoid service failure because our industry is based as human factor sometimes mistakes occur however, we believe in service recovery and Mosaab did exactly what it should to regain your trust and ensure you continue having a good... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My initial plan was to stay for 14 days ,but was very happy see the staff hospitality , helping nature , with service so great , all staff deserves a special thanks.(right from the security personal to front desk to Laundry man..... everyone) I have extended my stay for another one month ; reason the atmosphere is so special that... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Capt. Sharma, It is very rewarding to read your feedback about our most important asset which is our colleagues, as you mentioned our colleagues go the extra miles to ensure that our guest have a memorable stay with us which complement our product quality and location. Rotana always promise “Treasured Time” and we always strive to achieve it. Sincerely... More 

Lorrach, Germany
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Long term stay in this hotel for more than five months. Service and friendliness of staff are very good. The rooms are spacy and have a good standard. Breakfast is good, we have never tried the restaurant for dinner or lunch, so nothing to say about this. Pool and fitness center are OK. Recommendation!!!

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, It was great having you with us for 5 months and we value your review of our services and product which you have indeed had the time to experience. Your recommendation is very much appreciated and hope to see you again in Hala Arjaan by Rotana. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000... More 

Sydney
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been staying at the Hala for 8 weeks, in my team I have people staying all over Abu Dhabi, But I chose The Hala Arjaan Rotana. I have a premier one bedroom suite.Its large and very comfortable, free good quality wi fi, two flat screen TV, one in the bedroom. Small but adequate kitchen full size fridge freezer,... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Flynn, It gives me a great pleasure to read your wonderful feedback. I also personally like the premium one bedroom suite, it’s a great value for money and very comfortable. Heather and Olga would like to thank you for acknowledging their efforts. Hala Arjaan will always be your home away from home. Sincerely yours, Chadi Nicolas General Manager... More 

Jeddah
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

work as from your office ... excellent hotel and excellent staff...the only bad issue is that you need to pay for WiFi @ your room. being in 2015 it doesn't make sense any more that INTERNET is considered as an EXTRA SERVICE.

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Magboul, Thank you for your feedback and for nice comment. Please note that until end of September we are running special promotion were the internet is free of charge. Hope to see you on your next visit to Abu Dhabi. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015

Stayed there in May for 3 nights. Well appointed and very spacious apartment rooms. Efficient and friendly staff, clean and aesthetically done up rooms. When we had a problem with our washing machine it was very quickly seen to and when they had to change the washing machine it was dealt with so neatly and quickly. Pat on the back... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, It is great to see that you have liked our rooms and most important, I’m happy to know that my colleagues handled the washing machine problem efficiently. Service failure is unavoidable sometimes but service recovery is what we believe in. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2015

I would like to recommend this hotel for long term stay as the rooms very well equipped , spacious and Comfortable at a very reasonable cost , the staff are very friendly specially Mr Alaa at front desk he will assist you during your stay you may ask for his help for any thing . The only issue is the... More 

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Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Wail, Thank you for staying with us recently and for your time spent in writing this review. As you mentioned here in Hala Arjaan we believe that friendly and personalized service is the key factor to complement the well-equipped and comfortable room. Ala’a was very happy to read your review and share with his colleagues. With regards to... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 14, 2015

The Hala Arjaan exceeded our expectations. The apartment was luxurious and spacious, very well maintained and beautifully furnished. Hala Arjaan is well located and close to all major shopping malls such as the Abu Dhabi mall and Medinat Zayed shopping centre. The front desk staff were very friendly and helpful, many thanks to Olga and Nar who made our stay... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, I appreciate your time and effort to express your satisfaction following your recent stay with us. Both Heather and Nar were delighted to see their names mentioned in your review which motivates them and their colleagues to continuously excel in their service. I very much look forward to see you again next time you come to Abu Dhabi.... More 

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