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Hala Arjaan by Rotana Abu Dhabi

Travelers' Choice award winner
One Hamdan Street | Al Zahiya Area, Abu Dhabi 53066, United Arab Emirates
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1 room 1 guest
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Hala Arjaan by Rotana Abu Dhabi
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177 Reviews from our TripAdvisor Community

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Traveler rating
    106
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (50)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (53)
All months
Abu Dhabi
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed there for 2 months starting a new job, the staff were great and the rooms very comfortable. Good location once you get to know the area. It more of a residence than a hotel so good for longer stays.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Thank you for giving us a perfect rating. I'm sure our colleagues enjoyed catering to your needs as much as you enjoyed your 2 months stay. Indeed, our hotel is not only comfortable but a secured place to stay, perfectly for short and long stays. Thank you very much for giving us the opportunity of hosting you and... More 

Brits, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome hotel, helpful professional clued up staff. Great huge beautiful rooms and bathrooms, loved the fridge freezer, washing machine and micro. Excellent house keeping, 10/10. Supermaket next door.

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, I appreciate your feedback about our hotel especially towards our colleagues. We do take pride in providing our guests' needs the best services we can. I’m glad to know you enjoyed your stay and hope to see you again whenever you visit Abu Dhabi. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Im currently on my 2nd month.. to be very honest the service provided by Mr Musaab Menem has exceeded my expectations. Its just overwhelming to be treated the way the staff treat me here.. This maybe my second home after all.. Rooms are just cozy and spacious.. Mr Shri and Ms Maria at breakfast are very welcoming and has memorized... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Thank you for choosing our hotel as your second home and thank you for acknowledging the efforts of our colleagues especially Mosaab, Shri and Maria. They are happy to see your comments and felt appreciated. Look forward to your next stay with us. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is amazing for being with family as I enjoyed the breakfast and appreciated all team help. From check in to check out it's just wow. the hotel is amazing, the food quality is super the room is incredibly wow very nice well arranged I will definitely come back again and will recommended. The front office manager and his... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Ahmed, Thank you for staying with us recently and for your time spent in writing this review. It is a great pleasure to know how much you and your family have enjoyed your stay with us and how our colleagues made you feel. Your comment reflects exactly what we want our guest to experience when staying with us.... More 

Doha, Qatar
1 review
5 of 5 stars Reviewed 4 weeks ago

It was such a sweet stay, indeed! Substantial and very satisfactory customer service imposed.The staff are completely courteous, vigilant and well-groomed.The hotel has a pleasant atmosphere and attentive service. The over all experienced is totally 5 star. kodus! to the team..

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Ms. Chai, Thank you for your wonderful review. It gives me a great pleasure to know that you have enjoyed your stay with us and rated us 5 star due to our quality of service. I have shared your comment with all the colleagues and they felt very happy and delighted. We will be very happy to welcome you... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2015

I visited Abu Dhabi recently and stayed in a spacious hotel apartment here. Staff were very helpful upgrading my husband and me to a suite. The hotel was very comfortable and well furnished with all you might need. Cleaning was regular and of good quality. The pool is big enough but could probably feel small when it gets busy. The... More 

Was this review helpful? Yes 1
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Najoud, Thank you for spending the time writing this review following your recent stay with us and I’m very happy to know that you enjoyed your suite and our recreation facilities also, my appreciation for recommending our Hotel and hope to see you again. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Al Ain, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

We had a very comfortable stay. No audible noise from family in room next door, which was a relief! Nicely designed rooms with a friendly staff all round - from reception, gym, pool, to the A/C engineer. Thanks.

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Mr. Tombani, Thank you for your feedback and your nice comment and I’m very happy that you have had a comfortable stay and look forward to seeing you again anytime you visit Abu Dhabi. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000 Email: hala.arjaan@rotana.com More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 7, 2015

Great hotel very accommodating!! Staff an service are just spectacular... Mr Musaab Menem is extremely helpful and has dealt with my situation professionally surely hala arjaan rotana is lucky to have him. Mr Alaa is very kind and professional , he makes sure you enjoy your stay right till the very end... exceptional service once again from rotana known for... More 

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, Mosaab and I are delighted to read your nice review and feedback. As much as we can, we try to avoid service failure because our industry is based as human factor sometimes mistakes occur however, we believe in service recovery and Mosaab did exactly what it should to regain your trust and ensure you continue having a good... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015

My initial plan was to stay for 14 days ,but was very happy see the staff hospitality , helping nature , with service so great , all staff deserves a special thanks.(right from the security personal to front desk to Laundry man..... everyone) I have extended my stay for another one month ; reason the atmosphere is so special that... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Capt. Sharma, It is very rewarding to read your feedback about our most important asset which is our colleagues, as you mentioned our colleagues go the extra miles to ensure that our guest have a memorable stay with us which complement our product quality and location. Rotana always promise “Treasured Time” and we always strive to achieve it. Sincerely... More 

Lorrach, Germany
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 5, 2015

Long term stay in this hotel for more than five months. Service and friendliness of staff are very good. The rooms are spacy and have a good standard. Breakfast is good, we have never tried the restaurant for dinner or lunch, so nothing to say about this. Pool and fitness center are OK. Recommendation!!!

Was this review helpful? Yes
Hala A, General Manager at Hala Arjaan by Rotana Abu Dhabi, responded to this review

Dear Guest, It was great having you with us for 5 months and we value your review of our services and product which you have indeed had the time to experience. Your recommendation is very much appreciated and hope to see you again in Hala Arjaan by Rotana. Sincerely yours, Chadi Nicolas General Manager Tel No: 00971 (0) 2 4180000... More 

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