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Centro Al Manhal Abu Dhabi by Rotana

Travelers' Choice award winner
Airport Road 2, 109595, beside Al Wahda Mall, | between 11th & 13th street, Abu Dhabi , United Arab Emirates
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1 room 1 adult
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Centro Al Manhal Abu Dhabi by Rotana
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261 Reviews from our TripAdvisor Community

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Fife, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Ok so I better say that I wasn't actually meant to be staying at this hotel. I should've been in another rotana group hotel. However, due to maintenance work I was moved here at check in. Reception staff are all very friendly and cannot do enough to ensure a swift check in or check out. The pool, gym facilities are... More 

Helpful?
Thank Daanscott
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

They did not accept us because my partner only has copy of the id. His EID and passport was collected by his company's HR because his visa is still in the process of being transferred. It is understandable that he only has copies to present. The front office just said a flat "NO" and we asked for the manager. The... More 

Helpful?
Thank Julie Ann M
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Ms. Julie Ann, Firstly, thank you for staying with us and for taking the time to write your review. I am extremely sorry to learn regarding the discomfort and inconvenience with regards to the identification that my colleagues requested from you. Please be informed that it is the Standard of Performance of our hotel and at the same time... More 

United Arab Emirates
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice and comfortable hotel. Just about in the heart of the City and next to Al Wahda Mall which is really convenient. There are a few restaurants and cafe's to choose from in this hotel and they had good offers on during my stay, Housekeeping were great and friendly. I was a bit disappointed to find out... More 

Helpful?
Thank Lolla2708
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

Abu Dhabi
1 review
2 of 5 stars Reviewed 2 weeks ago

- There is no one there to help you with your luggage to your room while checking in - Poor customer service - Housekeeping does not clean the room before 6:00 pm, because they are probably busy - receptionist does not communicate well and make sure to do what the customer is telling him

Review collected in partnership with this hotel

Helpful?
Thank Islam123123
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also noted your comments especially the areas where you felt needs attention. We will look into these points and action accordingly.... More 

Abu Dhabi
1 review
4 of 5 stars Reviewed 2 weeks ago

Amenities are good fit for travelers. The location of the hotel is ideal. Easily accessible. Overall, the hotel is clean and functional. Hotel is also great with both leisure and pleasure and business trips.

Review collected in partnership with this hotel

Helpful?
Thank Jestoni D
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Best Hotel in town. Very kind people and amazing staff! Would be very pleased to visit this please. The manager is so kind and helping me With a big problem. This had saved me a lot of money and trouble. Next year when we visit abu dhabi we will come here...

Helpful?
Thank Eva V
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention... More 

Abu Dhabi
1 review
5 of 5 stars Reviewed 2 weeks ago

stay was nice as always. Requested to change my room to a smoking room in between the stay and as expected they change it without any charges. Room was so clean. location is very close to bus station and to a lot of restaurants even though they hv bar and restaurant in hotel too.. looking forward to say in future.

Review collected in partnership with this hotel

Helpful?
Thank 363manishs
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention... More 

Abu Dhabi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

great stay at centro al manhal by rotana. with great staff great and affordable room rates highly recommended for everyone. location is perfect as transportation is easy, mall is 5 mins away, will be coming back again

Review collected in partnership with this hotel

Helpful?
Thank 476lorie
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your personal Centro Al Manhal experience. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to... More 

Lisbon District, Portugal
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used to live in Abu Dhabi, so know the area, and do consider it a good location as although it is not near to the Corniche (city beach), taxis coming up from Airport Road are plentiful, and it is reasonably quick to get to any location in the Abu Dhabi city area from this hotel. It is also situated... More 

Helpful?
Thank Mandita25
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your detailed review of our accommodations, facilities and restaurants. We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely... More 

Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Check-in was fast, staff are friendly, bed was comfortable. I'd categorize this property as an eco friendly and value on money. The only negative thing I can see that they dont provide Free WiFi in rooms.

Review collected in partnership with this hotel

Helpful?
Thank Ahmed S
William M, General Manager at Centro Al Manhal Abu Dhabi by Rotana, responded to this review

Dear Ahmed, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at... More 

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