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Park Rotana Abu Dhabi

#26 of 120 Hotels in Abu Dhabi
Certificate of Excellence
Al Salam Street | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
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Park Rotana Abu Dhabi
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Park Rotana Abu Dhabi
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460 reviews from our community

Traveler rating
    280
    138
    23
    10
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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    (460)
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    (135)
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    (124)
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    (104)
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    (97)
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Abu Dhabi
1 review
3 of 5 stars Reviewed yesterday NEW

Dust behind bed and tv and burnt chair. over priced Rotana club room and facility not as promised. however hotel overall is very decent clean communal areas. Food quality was good, shopping areas are also close by.

Review collected in partnership with this hotel

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Ankara, Turkey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offers a good and peaceful option to stay Abu Dhabi. Breakfast and comfort of the rooms are nearly perfect. The hotel crew is friendly and always ready to help. The main pool is a little bit small for this kind of hotel.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I visited for only two nights and was stunned about the luxury hotel. Very kind staff, big rooms, fantastic sleep in a huge bed, big bath room and rain shower. I had a great time and very relaxing after a long business day. The breakfast was amazing. Lots of choices nice freshly squeezed juices such as lemon and peppermint. Go... More 

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ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear TripAdvisor Member, We would like to thank you for your detailed feedback regarding your stay at Park Rotana Abu Dhabi. I am delighted to read that you enjoyed your stay with us and our services, facilities and dining experience have met your expectations. We look forward to welcoming you back to Park Rotana Hotel Abu Dhabi in the near... More 

Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I will not focus on this review on the fact that I my check in took lot of time since the staff was incompetent. It is also not a problem that a room service burger took an hour to reach my room. The reason why I believe that the service is horrible is linked to how the hotel treated a... More 

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ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear Tripadvisor Member, Thank you for your continued patronage of the Park Rotana Abu Dhabi. We highly value the relationship. Please accept our apology for the inconvenience and embarrassment caused to you due to miscommunication that occurred in relation to your guest’s billing instructions and for the way in which the matter was handled. We have taken the necessary corrective... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An excellent two-day stay with friendly and helpful staff. Meticulous attention to cleanliness and small details of guest comfort. Very nice International and Arabic buffet dinners at the Ginger restaurant. Shuttle service arrangements to nearby attractions once every evening. Helpful Business Centre staff providing internet access. Close proximity to the Sheikh Zayed Mosque.

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ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear TripAdvisor Member, We would like to thank you for choosing us for your stay and for taking the time to review us on TripAdvisor. I am delighted to read that you have enjoyed your stay at Park Rotana, and that my team was able to provide you with a 5 star experience throughout your stay. We are looking forward... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in PARK ROTANA in three Sessions in a span of Three months. It is a very nice experience and especially The GINGER Restaurant, all the staff and their hospitality are excellent, especially Mr. Anuj he took a very special care on me. I TOOK THIS OPERTUNITY TO THANK HIM.

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ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear TripAdvisor Member, We would like to thank you for your positive feedback regarding your third stay at Park Rotana Abu Dhabi and I am delighted to read that we were able to meet your expectations during your stay. Rest assured your comments regarding Anuj will be shared with him as well as our entire Ginger Restaurant Team. We look... More 

Toronto
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everyone here is friendly and seems genuinely happy to be working here. Staff are attentive and friendly. I had booked a tour through them that wasnt that great, and they took great pains to help me get a refund. Friendly smiles from everyone the moment you walk in, to the room service, to the cleaning staff, and restaurant staff. A... More 

Was this review helpful? Yes
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear Trip Advisor Member, We would like to thank you for your positive feedback regarding your stay at Park Rotana Abu Dhabi and I am delighted to read that we were able to meet your expectations during your stay. I am pleased to know that my Team was able to assist you in getting the refund from the tour that... More 

Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been staying at the Park Rotana for 3 months now and absolutely love it! My special kudos go out to the people who make the pool and recreational areas look so clean and inviting everyday. Roland at the pool bar is always friendly, helpful and knowledgeable. The gym is stunning and never busy. Thank you to the very... More 

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ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear Trip Advisor Member, We would like to thank you for your positive feedback regarding your second stay at Park Rotana Abu Dhabi and I am delighted to read that we were able to meet your expectations during your stay. Rest assured your comments regarding Roland will be shared with him as well as our Recreation Team. We look forward... More 

Ankara, Turkey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have been in Park Rotana for two days. It was definitely satisfying. Staff was polite and acted quickly to my requests. Lobby is a bit small but it is nice to spend some time. I will definitely be happy to stay here again!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear Trip Advisor Member, We would like to thank you for your positive feedback regarding your stay at Park Rotana Abu Dhabi and I am delighted to read that we were able to meet your expectations during your stay. We are pleased to know that our services and facilities have met your expectations. We look forward to welcoming you back... More 

Sarasota, Florida
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently completed a 4 day stay at the hotel. Throughout my stay all the of the staff that I came into contact with greeted me warmly and took ownership if I had a need. A+ and kudos to management. Front desk staff was very good both on checkin and checkout. The bill was accurate the first time and I... More 

Was this review helpful? Yes 1
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review

Dear Trip Advisor Member, We would like to thank you for your detailed feedback regarding your stay at Park Rotana Abu Dhabi and I am delighted to read that we were able to meet your expectations during your stay. We are pleased to know that our services, dining experience and facilities have met your expectations. We look forward to welcoming... More 

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