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All 116 Abu Dhabi hotels

Cristal Hotel Abu Dhabi

4.0 of 5 Hotel   |   located behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
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Cristal Hotel Abu Dhabi
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97%
Ranked #10 of 116 hotels in Abu Dhabi
A recent review
4 of 5 stars reviewed yesterday
Chris W New York City, New York
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797 people have reviewed this hotel

Traveler rating
    518
    255
    17
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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  • Chinese (Traditional) first
  • English first
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English first
New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel rooms are nice, clean, and staff is friendly. It's not a resort hotel like many others in the area, so amenities won't blow you away, but you sleep here comfortably and at low cost. Cabs are cheap, so staying here and visiting the other hotels in the area for those amenities is a good plan. It's worth noting there... More

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New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The Cristal is a lovely hotel in the heart of town. It's clean, it's quiet, it's near everything. It has a wonderfully warm staff who know exactly how to make your stay a special experience. The facilities are great. My seven year old and I used the pool, ate in the restaurant, had a quick coffee on the go at... More

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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is my second visit to Abu Dhabi and I consider myself lucky to find a room at the Cristal Hotel. The hotel Should be rated 5 star hotel for its exceptional service, top quality and comfortable rooms and excellent food. The hotel staff are courteous, friendly and extremely helpful including the front desk staff (Arju, Majdi, Saud, Narup John,... More

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Bangalore, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel room ambience is very good. staff is very polite and helpful always. This hotel is in prime location and close for all shopping needs & travel to other parts of the city. it is a good value for money..

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Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a 4* that has a 5* service and quality. Rooms are excellent. Location very convenient close to everything in abu dhabi. It has a spa a couple of restaurants and Free wifi. All in all, very good. Good value for money too

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Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had a great 5 days at the Cristal. We arrived mid morning, and were able to check in to our room early, and even got a free room upgrade. Staff was very friendly and helped us get a taxi several times. Location was about a 15 min walk to the Corniche, 20 min walk to the... More

Was this review helpful? Yes 1
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Jamie W, Thank you for that lovely review. We are delighted to have made your stay such a pleasure. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Having arrived exhausted from the airport, I just wanted to get a good night's sleep. Instead, I received a faulty key card not once but twice. I had to go up and down twice with my luggage. On my last night, the card didn't work either. I was told I had a two-night reservation even though my three-night stay confirmed... More

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear rbendriss, Thank you for your review. We truly apologize for the key card situation. Normally when the room is extended our front desk would inform you to pass by the reception to re-activate your key card. I personally hope that this will not be your last impression of Cristal and would like to invite you back to give our... More

Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had stayed at Cristal Salam Hotel in last two occasaion and had experienced a bitter experience therefore in Decemeber 2013, when I had to visit my office for y audit work, I tried to stay at Cristal Hotel, another property of the same management. This was not any better too. Same type of attitude and policy comes before a... More

Was this review helpful? Yes 1
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear DeepakAmin, Thank you for your posting. It is thanks to guests sharing their constructive comments like you that we are able to continually improve our services such as the internet and rooms service mishaps. With regards to the billing, we have investigated and it showed us that your company had booked you on your account. If this was also... More

Ras Al Khaimah, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice hotel, but lacked a bar for myself and friend to relax in after a long road trip. Easy to travel around from this base. Sheik Zayed Mosque is a must visit. Emirates Palace beware no shorts for men!

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Paul M, Thank you for your posting. We are so happy you liked the hotel and location. The good thing about our location is that we are also very close to several places that provide "drinks". Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I were staying at the Crystal hotel on business. I asked for a recommendation on a mall, so I could shop for a birtday present for my wife. When I returned, there were balloons on the bed. A beautiful arrangement of flowers and chocolate cake was delivered after my wife returned to the room. I have never... More

Was this review helpful? Yes 1
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Michael H, Thank you for your comments. We were so happy that you chose our hotel and upon knowing that it was your wife's birthday our family members were even more delighted. We truly hope to see you back with us in the near future. Best regards, Kamal Fakhoury More

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Additional Information about Cristal Hotel Abu Dhabi

Address: located behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 116 hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. The Cristal Hotel is located off Electra Street in the heart of the Abu Dhabi business district and is proud to offer the following facilities: 192 rooms and suites, two food & beverage outlets, five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. One of the few hotels in the city, the Cristal Hotels offers its visitors free wired internet access in the rooms and wireless in the public areas, in addition to free parking facilities. ... more   less 
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