We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Abu Dhabi hotels

Cristal Hotel Abu Dhabi

4.0 of 5 Hotel   |   Located Behind Madinat Zayed Shopping Center | Muroor Road (4th Street), Abu Dhabi 72898, United Arab Emirates
Hotel website
Hotel amenities
Offers & Announcements
Best Rate Guarantee
Save Saved
You added Cristal Hotel Abu Dhabi to your Saves list
Cristal Hotel Abu Dhabi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
97%
Ranked #27 of 116 Hotels in Abu Dhabi
A recent review
5 of 5 stars reviewed 5 days ago
Mike M Gold Coast , Broadwater
Write a Review

888 reviews from our community

Traveler rating
    579
    283
    19
    5
    2
See reviews for
110
155
171
437
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Gold Coast , Broadwater
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a two night stop here to see the Mosque and old fort. Hotel service was top class and amenities were excellent. Mohammed in the front foyer was first class and led by example. He did everything right to make us note the hotel for future use. Closeness to local shopping centre and local restaurants was very useful.

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for 1 week in this hotel and each day was fantastic.The reception staff((mohamed>Saood))all of them genuinely welcoming.They are helpful ..Trust me,its the service which makes the hotel reputed..this hotel staff are real stars..even the other dept-Blendz staff thida. concierge..housekeeping all are excellent...

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everything was great and it was a pleasure to stay at this hotel. No complaints at all from me. The price is also ccmpetitive. I shall return soon. I especially loved the breakfast and the cheerful staff, Ronna, Dyann, the chef, etc.

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I personally feel here a very good house keeping on my room 705 and Mr. Sritharn doing an excellent job. i wish him keep it up the good work and also i observed him couple of days, he is sincere and hard worker. This hotel have very good hospitality.

Was this review helpful? Yes 1
Cristal H, Sr. Duty Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear SunilKumarkv, Thank you for your wonderful posting, I will certainly share your wishes with Sritharn in Housekeeping. Looking forward to welcoming you back again. Best Regards, Ann Bautista More

Wollongong, New South Wales, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did a stopover at this hotel on our way to Paris from Sydney. We were upgraded to a spacious room. Service was swift & good. We had no problems & shopping centre is just across the road. We recommend high tea at Emirates Towers observation deck 300 if you have the $ to spend and lounging around in their... More

Was this review helpful? Yes 4
Cristal H, Sr. Duty Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Natasha W, Thank you for that great review. We are delighted you enjoyed our suite room. Looking forward to your next stay with us. Yours truly, Ann Bautista More

Abu Dhabi, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with the hotel for 6 months this year. I was fortunately assigned a wonderful housekeeping staff member, Sritharn. He could not be more perfect. I knew immediately when he had a day off and had not cleaned my room. High standard and got to know how I liked things in my room and made sure everything as right.... More

Was this review helpful? Yes 3
Bedfordshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel in Abu Dhabi as planned and the friendly staff helped us settle in quickly. They were both professional and courteous. The rooms was spacious and well presented. I remember one in particular staff member; Kamal, he went out of his way to ensure that we had everything and if we needed any advice about going... More

Was this review helpful? Yes 3
Cristal H, Sr. Duty Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear qa15ar, Thank you for your excellent review. We are especially proud when we see our family members being praised and I will certainly share it with Kamal and rest of the team members. Looking forward to welcoming you back again soon. Best Regards, Ann Bautista More

Beirut, Beyrouth, Lebanon
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you for the royal hospitality that were offered by the management and staff,and big thanks for Mr.Tahara for always making sure that guest are comfortable in the hotel. Mr.Hany Hayek Wedding Designer

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is very good. It is close to a shopping mall. It is located at the heart of Abu Dhabi. The room service is excellent. The rooms are neat and clean. It is suitable for family. The hotel's transport service is available for 24 hours.

Was this review helpful? Yes 5
Doha, Qatar
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No hotels in the centre of Abu Dhabi are good for airport access. Allow at least 45 minutes to get to the airport before check in. Restaurant on 17th floor . Not accessible or good for people who do not like lifts, but when you arrive there ; excellent views. Breakfast only average unfortunately . Buffet selection viewing for evening... More

Was this review helpful? Yes 6
Owners: What's your side of the story?
If you own or manage Cristal Hotel Abu Dhabi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Cristal Hotel Abu Dhabi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cristal Hotel Abu Dhabi

Address: Located Behind Madinat Zayed Shopping Center | Muroor Road (4th Street), Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Reservation Options:
TripAdvisor is proud to partner with T4B, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Tingo, Agoda, getaroom.com, Escapio, TripOnline SA, Odigeo and Venere so you can book your Cristal Hotel Abu Dhabi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (169)
Viewed
Hotel & grounds (21)
Viewed
4:57
Videos (2)
Viewed
Room/suite (47)
Viewed
Pool/beach area (1)
Viewed
Bathroom (11)
Viewed
Dining (4)
Viewed
View from room (8)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (25)
Viewed
Bathroom (6)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Abu Dhabi with
any amenities