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All 116 Abu Dhabi hotels

Cristal Hotel Abu Dhabi

4.0 of 5 Hotel   |   Located Behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
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Cristal Hotel Abu Dhabi
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Ranked #9 of 116 hotels in Abu Dhabi
A recent review
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800 people have reviewed this hotel

Traveler rating
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    18
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

It was a short business trip to Abudhabi during month of March 16-22 at abudhabi and i got this place thrugh my company. Initial experinec was quite good however the day progress i feel bit different on service though not bad but not satisfactory. here are pros & Cons Pros :- 1. Welcome to hotel quite nice 2. Rooms &... More

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London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed two nights at this hotel on a weekend trip to Abu Dhabi. We thought it was fantastic for the price. The staff are extremely helpful and friendly, the rooms are very nice and the location is good - it's only a short taxi ride to most places and free parking too. We were upgraded to a suite which... More

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Kigali, Rwanda
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I spent one night there and it was very comfy. It's very convenient if you have things to do in the city center. The breakfast was great and it's in the 17th floor and over looks the city. Staff were very helpful and friendly.

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New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel rooms are nice, clean, and staff is friendly. It's not a resort hotel like many others in the area, so amenities won't blow you away, but you sleep here comfortably and at low cost. Cabs are cheap, so staying here and visiting the other hotels in the area for those amenities is a good plan. It's worth noting there... More

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Chris W, Thank you for your wonderful comments. It is our privilege to know you enjoyed the breakfast buffet and found our hotel rooms clean and our family members friendly. A big thank you for recognizing our great housekeeping services and mentioning Subash in particular for being very helpful. It is our people that truly make the difference. Looking... More

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Cristal is a lovely hotel in the heart of town. It's clean, it's quiet, it's near everything. It has a wonderfully warm staff who know exactly how to make your stay a special experience. The facilities are great. My seven year old and I used the pool, ate in the restaurant, had a quick coffee on the go at... More

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear SophiaK1408, Thank you for your lovely review. We are delighted that you enjoyed our hotel in the heart of town. Thank you for pointing out our food, great facilities, cleanliness, location and wonderfully warm staff who made your stay a special experience. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my second visit to Abu Dhabi and I consider myself lucky to find a room at the Cristal Hotel. The hotel Should be rated 5 star hotel for its exceptional service, top quality and comfortable rooms and excellent food. The hotel staff are courteous, friendly and extremely helpful including the front desk staff (Arju, Majdi, Saud, Narup John,... More

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear H.E., Thank you for your truly wonderful posting. We are honored that you chose us again on your second visit to Abu Dhabi. It is we that consider ourselves lucky and humbled to have such repeat guests as you. Thank you for recognizing our exceptional service, top quality and comfortable rooms and excellent food, as well as, our courteous,... More

Bangalore, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel room ambience is very good. staff is very polite and helpful always. This hotel is in prime location and close for all shopping needs & travel to other parts of the city. it is a good value for money..

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Praveenrk99, Thank you for your comments. It is a pleasure to know that you enjoyed the hotel room ambiance and that you found our family members very polite and helpful always. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is a 4* that has a 5* service and quality. Rooms are excellent. Location very convenient close to everything in abu dhabi. It has a spa a couple of restaurants and Free wifi. All in all, very good. Good value for money too

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear BissBiss, Thank you for that 5 Star review. It is part of our mission to deliver 5 star quality and service at a great value and we are honored you recognized our efforts. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I had a great 5 days at the Cristal. We arrived mid morning, and were able to check in to our room early, and even got a free room upgrade. Staff was very friendly and helped us get a taxi several times. Location was about a 15 min walk to the Corniche, 20 min walk to the... More

Was this review helpful? Yes 1
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Jamie W, Thank you for that lovely review. We are delighted to have made your stay such a pleasure. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Having arrived exhausted from the airport, I just wanted to get a good night's sleep. Instead, I received a faulty key card not once but twice. I had to go up and down twice with my luggage. On my last night, the card didn't work either. I was told I had a two-night reservation even though my three-night stay confirmed... More

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Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear rbendriss, Thank you for your review. We truly apologize for the key card situation. Normally when the room is extended our front desk would inform you to pass by the reception to re-activate your key card. I personally hope that this will not be your last impression of Cristal and would like to invite you back to give our... More

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Additional Information about Cristal Hotel Abu Dhabi

Address: Located Behind Madinat Zayed Shopping Center, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 116 hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, two food & beverage outlets, five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free wired internet access in the rooms and wireless in the public areas, in addition to free parking facilities. ... more   less 
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