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Cristal Hotel Abu Dhabi

4.0 of 5 Located Behind Madinat Zayed Shopping Center | Muroor Road (4th Street), Abu Dhabi 72898, United Arab Emirates
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Cristal Hotel Abu Dhabi
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Cristal Hotel Abu Dhabi
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948 reviews from our community

Traveler rating
    617
    299
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vienna, Austria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my absolutely preferred hotel for visiting the VAE, always a pleasure to be there and sleep in these cozy hotel rooms. I choose that hotel always for my stay because the location is great and it's really modern and elegant. I like the stuff a lot, specially Mohamed from the reception, because if you have any wishes he's... More 

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Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was good to take a rest. Breakfast was also good. I think the location of this hotel is confused because of Cristal Hotel Salam. But except this, to find this hotel is not difficult. But I think some noise from another room is heard when we are in rest.

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Very good hôtel, well located, large rooms, and well designed. People are kind and the breakfast is great. It would be better if the prices are shown taxes included. Anyway, i enjoyed my trip and wiIl come back again.

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Oman
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was upgraded to a suite and the rooms are nice and have a nice panoramic view. Breakfast was decent but the food i ordered to the room from the menu was not so good. Service was pretty poor. Computer system was down during checkout room service was very slow.

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Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a very nice hotel with big room sizes and the bathroom is very clean and excellent house keeping.. It is located in the heart of the city.. But the food in the buffet is not that tasty and they did not have that much varieties also... that's the only minus point...

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Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for your kind review..!! We would like to thank you for choosing Cristal Abu Dhabi and for your constructive comments as well. The points you have mentioned been taken seriously to enhance our services. Again, thank you so much and wish see you soon, Kind Regards, Mohamed Aboelela More 

Walton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was an excellent overnight stay waiting to pick up a plane from the local airport. I loved the room I was given an the extreme professionalism of the staff. Will definitely be back next time I come to Abu Dhabi.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for your kind review, Great pleasure to us knowing that you had a pleasant experience at Cristal Abu Dhabi.. We do promise our valued guests to exceed their expectations. Hope to welcome you very soon, Best Regards, Mohamed Aboelela More 

navimumbai
2 reviews
4 of 5 stars Reviewed 1 week ago

I always preferred staying in this hotel because of the strategic location , amenities & cleanliness of the hotel.This was the first hotel I stayed in landing kn Abu Dhabi. So I always prefer this hotel.

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Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for your kind review, We are so glad to know that you had enjoyed your stay, We wish to welcome you in near future to make your stay a memorable one. Kind Regards More 

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great experience for me to stay in Cristal Madinat Zayid. room is very good, location is the best, i liked the room space, food varieties. you need to improve the previously called "smoking area" in the restaurant, i.e chairs cleanness, some times i felt pepper & salt pots are not clean enough, also think about putting logo for the restaurant... More 

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Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for the time taken to post your review, We do appreciate your suggestions which will be taken with an immediate action. Looking forward welcoming you soon. Sincerely, Mohamed Aboelela More 

1 review
5 of 5 stars Reviewed 1 week ago

I would like to share my happy experience in this hotel that showed very high level of customer service in all hotel sections: Health Center, Room Service, Coffee shops, Valet Parking, Reception hospitality. I special thanks to great smiley receptionists : Valeria, Jaydah and Grace. I would like to stay more in this hotel .... it's highly recommended. Thanks Yahya... More 

Was this review helpful? Yes
Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for your nice review, We are so happy to know that you had enjoyed your stay at Cristal Abu Dhabi, Also, We do appreciate your time posting your comments, Looking forward welcoming you soon, Warm Regards, Mohamed Aboelela More 

Taiguig City
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is actually in a great location and the facilities are commendable too. The only poor thing we experienced is the guy at the reception. He was irate and our concern wasnt dealt with properly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Aboelela, Manager at Cristal Hotel Abu Dhabi, responded to this review

Thank you for constructive comments, We do appreciate your vital comments which been taken seriously to avoid repeating such situation with our valued guests, Please accept my apology and wish to welcome you soon. Sincerely, Mohamed Aboelela More 

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Additional Information about Cristal Hotel Abu Dhabi

Address: Located Behind Madinat Zayed Shopping Center | Muroor Road (4th Street), Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
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Hotel Style:
#10 Spa Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#15 Business Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
#22 Family Hotel in Abu Dhabi

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