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One to One Hotel - The Village

Al Salam Street | Eastern Ring, Abu Dhabi 46689, United Arab Emirates
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One to One Hotel - The Village
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One to One Hotel - The Village
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311 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for One to One Hotel - The Village
See the most recent reviews
Roermond, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Fairly outdated hotel. Pools in main buildings are worn out and dangerous due loose tiles. Pros: - Friendly and helpful staff - Pool in backyard area Cons: - Pools in rooftop area dangerous - Dirty rooms - Nasty stained carpet in rooms. We have checked 3 rooms where this was applicable. Eventually requested to remove it. - Location far from... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for the review posted and we highly appreciate your feedback. The solution for the pool on the top was discussed with our Chief engineer and the rehabilitation process is ongoing already. As for the carpets stains, we do understand your concerns, and the issue was addressed to our housekeeping manager who started the process of shampooing. Thank you... More 

Rotterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 31, 2015

The place was fine for a couple of days, but nothing fancy. The room and bathroom is spacious. There is no nice cosy lounge where you can kill the time till your flight leaves. Straf friendly but the hotel lacks charm, but quite affordable for Abu Dhabi.

Was this review helpful? Yes
Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for sharing your opinion about the hotel. We will make sure on your next visit our guest relation, or I, we will show you our hotel, like the Resto or Wokano, or 18OZ restaurants, in where you can spend some valuable time. We will be looking forward for your next visit. Regards More 

Australia
1 review
3 of 5 stars Reviewed March 28, 2015

I have stayed at this place several times over the years and it is definitely at the stage where it needs maintenance work. There seem to be a lot of staff around but very little happening. Housekeeping is terrible. Almost daily I had to call for towels that weren't left, waiting up to two hours. Front desk is of little... More 

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Philippe H, General Manager at One to One Hotel - The Village, responded to this review

Thank you for sharing your experience at the Hotel and we do regret that your latest stay was not up to the expectations. The housekeeping and engineering matters which you mentioned are considered and the concerned department heads are working on these matters to be rectified. Changes will be noticed during your next visit and we will be looking forward... More 

Santiago, Chile
1 review
4 of 5 stars Reviewed March 25, 2015

Reception and services people was very kind. It was a little weird that last night when a order dinner to my room, they wanted to charge me in cash instead of charging my credit card next morning in my check out. They explain me that as I did not make a deposit of money before, so they want the cash... More 

Review collected in partnership with this hotel

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Philippe H, General Manager at One to One Hotel - The Village, responded to this review

Greeting from the One to One hotel, We thank you for sharing your experience, and we are glad to know you enjoyed the stay with us. We do apologies for the charging confusion, and we are glad that our duty manager managed to explain to your good self the reason. We will be looking forward to welcome you back. Kind... More 

Belfast
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 23, 2015

We have just visited Abu Dhabi fort 5 days in the onetoone The Village. We wanted somewhere different (to Lanzarote, Morocco etc) for a little late winter sun and more importantly heat. the onetime is about a 45 to 1 hour walk from the Corniche the main tourist area (such as is in Abu Dhabi). This area houses most of... More 

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Philippe H, General Manager at One to One Hotel - The Village, responded to this review

It is very rewarding to know that our village hotel is up to your expectations and you were well served. We thank you for the feedback and we will look forward to welcome you back. More 

Abu Dhabi
1 review
4 of 5 stars Reviewed March 23, 2015

overall is a good place to stay, but The ac was hit my head all the night. but the place overall is recommended for my friends . Also, if the hotel can provide providefor gusts, it will be good it takes from me time to find a taxi.

Review collected in partnership with this hotel

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Philippe H, Guest Relations Manager at One to One Hotel - The Village, responded to this review

Thank you for staying with us, we are sorry to know that the AC grill interrupted your sleep comfort; our 24 hours engineering team would have been more than happy to deviate the air flow circulation. On the other hand, the cabs can be booked in advance over the phone by our concierge team. We will be looking forward to... More 

Sydney
Top Contributor
91 reviews 91 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 14, 2015

I was at this hotel for 5 nights, I was placed there by business associates that have a deal going with the hotel. It is not a bad place to stay, a little far away from any facilities, like shops, movies, malls etc, but it has a few different places to eat, a pool, a dive school. a gym and... More 

Was this review helpful? Yes 2
Philippe H, General Manager at One to One Hotel - The Village, responded to this review

We thank you for staying at our place and we appreciate the time you spent to share with us your experience. Our garden is indeed one of the most famous places for shisha smokers in town. We do apologize for the towels situation and the concerned has been notified for extra care and to follow the procedures, we will make... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Was great experience and nice place to stay in for work or vacationWas great experience and nice place to stay in for work or vacatioWas great experience and nice place to stay in for work or vacatioWas great experience and nice place to stay in for work or vacatioWas great experience and nice place to stay in for work or... More 

Was this review helpful? Yes 2
Philippe H, General Manager at One to One Hotel - The Village, responded to this review

You are most welcome ! Looking forward for your next visit and vacation. More 

East Brunswick, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

I was at this hotel for about a week, and I truly enjoyed it! The hotel is clean and spacious, and the personnel are there to help you in every way. The villas give the hotel a warm and welcoming feel. There are some nice shops within walking distance that I frequented while I was there. Their breakfast was also... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Philippe H, General Manager at One to One Hotel - The Village, responded to this review

We are glad to know that you liked our village and we will be looking forward to welcome you back. More 

Dallas
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2015

Rates were competitive however the hotel is slightly dated and showing its wear and tear in the rooms/bathrooms. However the unit was clean and we received a free upgrade to a slightly larger unit. The positives are there are 3 or 4 restaurants located in the same complex, however you are not within walking distance of any sights, bars, or... More 

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Was this review helpful? Yes
Philippe H, General Manager at One to One Hotel - The Village, responded to this review

Thank you for the rating and for your time spent to assist us improving our services. We will spare no efforts to earn your 4 on your next visit. More 

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