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One to One Hotel - The Village

Al Salam Street | Eastern Ring, Abu Dhabi 46689, United Arab Emirates
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One to One Hotel - The Village
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One to One Hotel - The Village
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307 reviews from our community

Traveler rating
    129
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic, friendly and efficient staff. Our room was upgraded to a suite, which was huge and comfortable. There was a choice of fabulous restaurants right on the property, with a scrumptious buffet breakfast suitable for all tastes. The swimming pool area was awesome, clean and well laid out, with a baby pool for toddlers as well. Taxis were always passing... More 

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Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel with 9 other guests (4 of which were children). We stayed in three different rooms. I've been to many countries before and have stayed in many hotels, but this one was by far the worst experience I've had. Regretfully I am having to leave such feedback, however I feel it is needed so people are... More 

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Kochi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all, let me take this opportunity to thank the staffs of One to One Hotel for their stupendous Hospitality during our stay. They were extremely caring and swift responding. I liked the concept of this Hotel. Its really like a Resort at the Heart of Abu Dhabi. It is characterized by a remarkable sense of calm, the hotel... More 

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Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for sharing your comments and we are glad to know that your stay was enjoyable. We will be looking forward to welcome you back. More 

General Santos, Philippines
Top Contributor
84 reviews 84 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a few days and really enjoyed it. They have an outdoor restaurant / lounge for Shisha and meals. They do not serve alcohol. The buildings are a bit dated but still nice enough, especially for the price. Now, the one odd thing is the height and thickness of the bathtub. If you're short, you would sit down... More 

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Joseph E, General Manager at One to One Hotel - The Village, responded to this review

It is rewarding to know that our guests enjoyed their stay at our hotel. We do regret that the internet speed was not up to your expectation; on your next visit kindly inform us for our IT support to rectify the issue for you. We will be looking forward for your next visit to our Village. Regards More 

Ruwais
1 review
5 of 5 stars Reviewed 3 weeks ago

I have visited this hotel app. 15 times. Hotel is very clean and all member is very kind. The facilities of gym is very excellant, technogym. The pool is also clean and well maintained. Best best hotel

Review collected in partnership with this hotel

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Joseph E, General Manager at One to One Hotel - The Village, responded to this review

We highly appreciate your post and we thank you for sharing your experience. Summer days are back, therefore we welcome you back to use our hotel and cool down the heat at our pool. Looking forward to welcome you back. Regards More 

Abu Dhabi, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was for a business purpose , i liked the stay , the room was very good comparing by the price, breakfast buffet was average, they have a very nice cafe and restaurant with a nice program on weekends, over all the stay were very nice i recommend it for not a too long stay

Was this review helpful? Yes
Joseph E, General Manager at One to One Hotel - The Village, responded to this review

The comments you left about our hotel are very rewarding to us the management and our staff colleagues. We thank you for your time and efforts sharing your experience and we will be looking forward to welcome you back. Regards More 

1 review
3 of 5 stars Reviewed 3 weeks ago

It is time to refurbish the room, especially the bathroom section. It looks creepy as well in the bathroom section. Improve the lighting and I unable to close the curtain as the rail is not working properly. As for the morning, no complain on the food. Overall service is good. Mind you, this hotel is in the middle of nowhere... More 

Review collected in partnership with this hotel

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Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for your comments; we appreciate your notes about the bathrooms refurbishment. Our chief engineer is fully aware now of the situation and the required actions will be taken accordingly. Concerning the malls, we are not on walking distance, especially that in UAE with the hot weather conditions, it is not easy to walk form a place to another;... More 

Roermond, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Fairly outdated hotel. Pools in main buildings are worn out and dangerous due loose tiles. Pros: - Friendly and helpful staff - Pool in backyard area Cons: - Pools in rooftop area dangerous - Dirty rooms - Nasty stained carpet in rooms. We have checked 3 rooms where this was applicable. Eventually requested to remove it. - Location far from... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for the review posted and we highly appreciate your feedback. The solution for the pool on the top was discussed with our Chief engineer and the rehabilitation process is ongoing already. As for the carpets stains, we do understand your concerns, and the issue was addressed to our housekeeping manager who started the process of shampooing. Thank you... More 

Rotterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The place was fine for a couple of days, but nothing fancy. The room and bathroom is spacious. There is no nice cosy lounge where you can kill the time till your flight leaves. Straf friendly but the hotel lacks charm, but quite affordable for Abu Dhabi.

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Joseph E, General Manager at One to One Hotel - The Village, responded to this review

Thank you for sharing your opinion about the hotel. We will make sure on your next visit our guest relation, or I, we will show you our hotel, like the Resto or Wokano, or 18OZ restaurants, in where you can spend some valuable time. We will be looking forward for your next visit. Regards More 

Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this place several times over the years and it is definitely at the stage where it needs maintenance work. There seem to be a lot of staff around but very little happening. Housekeeping is terrible. Almost daily I had to call for towels that weren't left, waiting up to two hours. Front desk is of little... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Philippe H, General Manager at One to One Hotel - The Village, responded to this review

Thank you for sharing your experience at the Hotel and we do regret that your latest stay was not up to the expectations. The housekeeping and engineering matters which you mentioned are considered and the concerned department heads are working on these matters to be rectified. Changes will be noticed during your next visit and we will be looking forward... More 

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