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All 77 Damascus hotels

Carlton Hotel

4.0 of 5 Hotel   |   17th Nissan Street, Mezze | PO Box 35005/35006, Damascus, Syria
Hotel amenities
Carlton Hotel
Ranked #69 of 77 hotels in Damascus
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50 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
Bursa, Turkey
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 25, 2012

It's a good hotel in the city overalls. But still the bar & the dining area is small. The hotel is little bit old and needs refurbishment.

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London, United Kingdom
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 26, 2011

We stayed here for one night only and moved out next morning to Rotana. Our experience in this hotel was absolutely bad on all fronts. Check-in was just a mess and not organized; reception staff had unfavorable attitude and I think they would need plenty of special training. The whole atmosphere in the hotel is outdated and feels like you... More

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Top Contributor
67 reviews 67 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 9, 2011

This was one of the better hotels in Syria. Also the restaurant had a nice plate-service for dinner. Communication in english with the personnal is sometimes difficult, but the people are mostly very friendly. The hotel was one of the cleanest we stayed in.

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Top Contributor
81 reviews 81 reviews
61 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed February 27, 2011

I have stayed at the Carlton before more than once in past years and since then it has improved. By the standards of independent Syrian hotels (i.e. not an international chain with standardized service) the hotel is very good. By international standards it falls down in several ways. For many years heavy sanctions have been imposed on Syria and so... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed January 8, 2011

Located about 15 minutes away by taxi to old town city center in new city. Would not have picked but part of existing tour package with Exodus. Helpful staff. Generally smoky so be persistent about changing rooms if you want a non-smoky smelling room. Basic rooms but apparently a lot of local weddings,. etc held in hotel. The only redeeming... More

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Top Contributor
68 reviews 68 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed October 19, 2010

We had to move this hotel because the Oriental Hotel in the old part of town was full on the third night. This hotel is far from everything else and it is rather run-down! Not sure why it was rated 4 star because clearly it doesn't deserve it. The pictures from the hotel's website must have been taken 25 years... More

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Belfast, NI
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2010

This was my first experience of a Syrian hotel and I was bitterly disappointed. 4* is a joke, it barely deserved 2*. It is in dire need of a makeover. The rooms our group had were of a decent size, linen and towels spotless, bathrooms functioned but were a mish mash of assorted sanitary ware. The outside wall of my... More

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Mersin, Turkey
1 review
1 of 5 stars Reviewed July 27, 2010

before arrive there i wish i read the comments here. i stayed in renovated room and i could not image how is their old rooms. there is a open air disco belongs to hotel and loudy music continued till 02:00 midnight. it was on Wednesday not weekend or holiday. paid $150 for one night which was not worth for even... More

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Perth Australia
Top Contributor
99 reviews 99 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed May 24, 2010

The Hotel Carlton Damascus was a lovely hotel-25 years ago. Today it is nothing like a 4 star hotel that they promote. Old and in desperately in need of a make-over. The TV's are 10 years old ++ and the furniture old and unkept. The staff at reception will answer any questions without a smaile..but don't ecpect them to be... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2010

Its the worst hotel for nearly 200 dollars per night, with services they offer, it shouldn't be more than 50-70. Its the only hotel i have seen where they have ashtrays in lifts and people smoke even in lifts. The bed was small and creeked. Bathroom in my room was clean but in my colleagues room was stained and smelly.... More

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Additional Information about Carlton Hotel

Also Known As:
Carlton Hotel Damascus
Address: 17th Nissan Street, Mezze | PO Box 35005/35006, Damascus, Syria
Location: Syria > Damascus
Hotel Style:
#30 Luxury Hotel in Damascus
Hotel Class:4 star — Carlton Hotel 4*

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