i stayed here on business for 2 nights and it is probably the worst Sheraton I have ever stayed in.I have been to Syria before and there are many better hotels. The noise from the disco (open 12 midnight until at least 4am) is unbearable in the inward facing rooms. I asked to be moved at 2am and had to... more

The Sheraton Damascus in a solid hotel, though we were left feeling a bit disappointed by the whole experience. We stayed at the Sheraton at the start and end of our journey through Syria and were upgraded to a suite on both occasions (due to Platinum status). The first suite, on the 6th floor, was a one-bedroom with one and... more

The Sheraton Damascus was pricey but well woth it. The property was clean and safe. The rooms were large, clean and comfortable. The mini bar was well stocked. All employees from the front counter staff to the waiters in the "English Pub" in the basement were very cordial and helpful. The location was OK and the old city was about... more

Nothing to rave about, an average hotel, ok bathrooms (in desperate need of refurbishment though, but do the job), food nice, rooms ok, staff ok. i am not sure if it's up to the sheraton standards but it's fine i satyed many times at the sheraton before the four seasons opened, i tried the standard as well as the club... more

Stayed one night here, got upgraded to a massive suite as they had no other non-smoking rooms left. Fantastic! Room was great, as was the service overall. Also, great breakfast selection in the restaurant. The only thing I didn't like was that outside one of the rooms, on the main landing, there wasa group of men who were smoking and... more

The hotel is not the most beautiful from the exterior and the corridors are very long. The reception is however very welcoming and the staff warm and helpful. The room was a good size and comfortable. Hideous tiles in the bathroom (but v clean). There's an English Pub/bar which is a bit odd but had a nice atmosphere (smoky not... more

A short taxi ride from the old city, across the square from the Assad Library, the TV centre and the Ministry of Higher Education. Large, comfortable room, as you would expect from this chain, although the lighting is not the best for working in the evening and the light switches are badly positioned. The Internet access is good, but the... more

The worst Sheraton I have ever stayed in my life. Old, bad service, surly staff. Paid for internet but could not use it. No refund. No recognition of SPG Gold status. Just horrible. more

Stayed here in March 08, at the end of a tour of Syria. Most other hotels on our tour were pretty grim, so, in contrast, this was excellent. However, when you consider that it is a 5-star Sheraton, then it really doesn't deserve any accolades. Though it was warm / hot in March. the pool (and hence the gym) wasn't... more