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Dedeman Damascus

Avenue Choukry Kouatly, Damascus 5531, Syria
Dedeman Damascus
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37 reviews from our community

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Traveler rating
    16
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    2
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winchester, United Kingdom
Level Contributor
194 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed April 22, 2014

I stayed in this hotel for 5 days as part of an International Delegation in April 2014 in the middle of the crisis. Despite the economic pressure on the country as a result of the conflict, this hotel is being maintained as a place of high standards and comfort both for local business people, and for the few foreigners who... More 

Was this review helpful? Yes 6
Goma, Democratic Republic of the Congo
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 6, 2012

It is July 2012 and the conflict in Syria has been going on for about 16 months now. I am working in Syria and a lot of colleagues and I have been staying at this hotel for a few weeks now. Firstly I suspect that many hotels in Syria are experiencing very low heads on pillows at the moment, thus... More 

Was this review helpful? Yes 5
London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2012

The change of management has had no effect on my regular visit experiences here. Its always been at the top of my list for the most comfortable beds l look forward to sleep in. Its the only hotel where l sleep like a baby and wake up refreshed. Quiet, immaculate rooms, superb bathrooms, and quick and fine quality room services.... More 

Was this review helpful? Yes 3
Nicosia, Cyprus
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 17, 2012

In syria Dedeman is a good place to stay. All the staff is very helpfull and friendly. Especially the man who has the traditional dress and serve special Arab coffee during the check-in. Maybe some rennovation is needed for the rooms.

Was this review helpful? Yes 1
Tehran, Iran
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 7, 2012

If you went to Damascus before , you know that if you want to rate a hotel it is better that you comare it with other Damascus hotels because if you want to compare with standard world you will face with a big difference. Anyway this hotel has 2 advantages , a big swimming pool and a night club ,... More 

Was this review helpful? Yes 2
ATHENS
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 1, 2012

I have stayed twice in this hotel last year for business trips. The hotel is considered rightly to be the second best choice in Damascus after the 4Season hotel which is much classier but much more expensive too. The hotel cover all the services a business traveller might need and it hostes many local events and conferences. It has three... More 

Was this review helpful? Yes 2
Budapest, Hungary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2011

we are a group of engineers, and we build huge factor in Damascus . and all of us living in Dedeman Damascus . the restaurants are poor a little , and the structure are so nice , and Dedeman Damascus has very qualified staff, one day they lock my room and I couldn't go back to my room ,cause my... More 

Was this review helpful? Yes 1
Alexandria, Egypt
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed September 27, 2011

I enjoyed my stay at this hotel .the food is perfect and the staff is perfect.it was one of the best trips in my life and i am really looking forward to visit it again. Advice: Try to visit the Turkish resturant

Was this review helpful? Yes 2
Rotterdam, The Netherlands
1 review
5 of 5 stars Reviewed September 5, 2011

actually I wanna thank you twice first I wanna thank you that you have very nice hotel and safe . second I wanna thank you that , to have so helpfully staff like Jehad Abd . at the front desk I've been surprised when he spoke to me by my language Dutch . and that made me feel at home... More 

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 22, 2011

Stay at Dedeman for 4 months. Service is bad and staff are not friendly. Rooms are tight. There is a party every night at the pool so pool view rooms can't get much sleep. The mountain view is much better. Location is good but I don't like downtown as much as I like Mezza. Bar is fine. Disco is nothing... More 

Was this review helpful? Yes 1
DEDEMANDAMASCUS1, General Manager at Dedeman Damascus, responded to this review

Dear Mr. Magedafraf, We would like to thank you for taking the time and trouble to write to us regarding your less than enjoyable experience at the Dedeman Hotel. It is very important for us to understand how effectively we meet our guests’ needs in order to make sure that we are able to improve the standards of our services.... More 

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