we stayed first at Sheraton Damascus, which is for Syrian standard very good. The reception was not very gentle but very polite. Other stuff were polite as well! For the last day we sought it was an good idea to move to Cham Ebla near the airport but it was a disaster. REALLY. some examples: arriving at the entrance the... more

We had to go there because my husband's conference was held in it. It is in remote place, 30 minutes by bus from city center, and nothing near it but the International Fair. There was supposed to be a shuttle bus to the Center, but it was mostly occupied by staff moving between corporate hotels. Otherwise, no taxis are available... more

The hotel itself deserves its 5 stars, but the staff deserves a 0 star rate, they are incompetent and unprofessionnal. They kept saying "we are sorry but...". The restaurant was closed and we had diner in the piano bar at 8 pm. We were the only customers and the room was already full of smoke. The staff must have been... more

We booked the Carlton in Damscus but our tour operator sent us to the Ebla Cham. This hotel is terrible! Firstly it's not even in Damascus, but near the airport and it takes more than half an hour to get to the city! The first dinner we had there caused me lots of heath issues, possibily because of an open... more

This is a stunning resort hotel about 30 mins from downtown Damascus, on the airport road. There is a free shuttle bus between Ebla Sham hotel and Sham Palace hotel in Salhiyyeh (central Damascus) around once every two hours. The shuttle times are posted at Reception and they will give you a timetable if you ask for one. The hotel... more

Hi We cameback from syria after visiting for almost one month. We changed 3 hotels before staying at Ebla Cham palace. I wish we went there at first.The hotel was very clean, the service excelelnt , the food is great,the employees,oh my god, the employees they worked like they own the hotel they went out of there ways . more... more

We stayed there totally for 3 nights, we changed 3 rooms all together for the reasons of music from the open area; children jumped; moved their room furnitures on top of our room until 2 a.m. complaint to hotel management had no improve. Mosquitos buzzing in your ears after children stopped their jumping, my daughter got eight mosquitos bites on... more

Muy buen hotel en todos los aspectos, tanto con el personal, con la comida y la habitación, lo unico negativo... more

Hotel costruito con le migliori intenzioni di grandiosità e lusso, peccato che saranno almeno trenta anni che non vengono fatte... more