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Holiday Villa Hotel & Residence City Centre

4.0 of 5
Al-Muntazah | PO Box 47601, Doha, Qatar
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Holiday Villa Hotel & Residence City Centre
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Holiday Villa Hotel & Residence City Centre
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161 reviews from our community

Traveler rating
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    79
    38
    9
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Rome, Italy
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Hotel not so far from the city center and from the Airport(about 20 min). It's a modern hotel with swimming pool and gym. you can choose to eat in one of the three restaurants, with a very good food quality. Great room service from 11:00 am until 6:00am with wide choice of food. From a simple breakfast up to... More 

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Tunis, Tunisia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i travel with family from KSA the hotel is big ,room is not very clean for a 4 stars hotel ,the most important is no keys in reception the lady said they do not give us enough keys for the c in and sent bell boy to open next time i saw her in reception i did not want to... More 

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Northern Poland, Poland
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

i stayed at this place for just 2 days and my experience was the worst from the moment i stepped into the lobby of that hotel. reception staff so inconsiderate and unfriendly no interpersonal skills the one who checked me in called joise lacks customer care skills i understand if someone said we dont have rooms at the moment but... More 

Was this review helpful? Yes 4
Holiday V, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you staying at Holiday Villa Doha and for providing us with your feedback. On behalf of the management, I would like to apologize for the poor customer service that you have experienced from our hotel. The staff who handled your request has been reprimanded for the unprofessional behavior and is currently undergoing extensive customer care training. Further, necessary measure... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have never seen a hotel with a staff so unfriendly. The way they treat you is very annoying. Every time you ask for something the answer is NO. If there is a problem they never accept it is its fault and they even suggest that you created the problem. There is no coordination between the different departments. I asked... More 

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Holiday V, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you for providing us with your valuable feedback. We would like to apologize for the unsatisfactory service you received during your stay. Your concerns have been to addressed to the senior manager and department heads. Necessary measures are being initiated by the management to improve inter-departmental communication. Also, the staff has been reprimanded for delivering poor customer service and... More 

1 review
1 of 5 stars Reviewed March 10, 2015 via mobile

Day to day staff excellent. Location appalling, traffic horrendous. Senior management extremely poor when dealing with a serious safety issue we had when staying there. I would never suggest staying at Holiday Villa and would actively discourage.

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hvhotel, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

The management have noted all your comments. Further, all areas have met the safety requirements and continuous upgrading will be applied when necessary to ensure the safety of all the tenants and guests in the premises. The management hopes that this clarifies the concerns with the public. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2015

I stayed in one of the Hotel's serviced apartments. It was very clean, spacious and facilities were good. Staff were very friendly and really helpful. The main downside of this Hotel I found was the location. There are a few different area's in Doha which I feel are better situated. Saying that, they do have a couple of small (basic)... More 

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hvhotel, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you for choosing to stay at Holiday Villa Doha! Your feedback is important to us. Please be assured that your concerns were raised to the management and necessary measures are being taken address these. More 

Doha, Qatar
Top Contributor
132 reviews 132 reviews
32 hotel reviews
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed February 17, 2015

Since we were in the vicinity, we decided to have dinner at the Lagenda Café of Holiday Villa. The café is overlooking the swimming pool of the hotel. Being SE Asian, I know my SE Asian food and I am a very good cook. Thus, my expectations each time we went out for dinner at any SE Asian eatery would... More 

Was this review helpful? Yes 1
hvhotel, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you for dining at Lagenda International Restaurant and for providing us with your feedback. Kindly accept our sincere apologies for serving you dishes that are unsatisfactory to your taste. Rest assured that all comments have been raised to the management and necessary steps are being taken to improve the authenticity of our food. Our F&B managers and restaurant chefs... More 

Islamabad Capital Territory, Pakistan
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed here for a week, alone in a double room. The hotel is close to the city centre, offers outstanding buffet breakfast, is relatively cheap compared to other 4 stars in Doha. I would have had a bit more space in the room. Washroom did not have a tub. Overall, I was very satisfied and would stay there again!

Was this review helpful? Yes
hvhotel, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

The management would like to thank you for your feedback. We are happy to know that you have enjoyed your stay and would choose to come back to our hotel. Rest assured that we will continue to do our best in giving you the services that you deserve. We hope to see you again and be of service. More 

Dubai, United Arab Emirates
Top Contributor
66 reviews 66 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 14, 2015

Spacious rooms, quiet, clean and well equipped with all amenities. Asian, Malaysian food available in the restaurant. A welcoming lobby area to wait or to have a coffee and do you mail. The staff is always courteous and really welcoming. Stayed year many time over the past years and did not find a better compromise in Doha with a price... More 

Was this review helpful? Yes 1
hvhotel, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you for choosing to stay at Holiday Villa Doha! We are delighted to know that you had a pleasant stay in our hotel. Your satisfaction is very important to us. Rest assured that we will continue to improve on our products and services. We appreciate the time that you spent to give us your feedback. We hope to be... More 

Liverpool, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

Stayed here over Christmas as we were visiting our daughter who lives in Qatar,it was a pleasant Stay from start to finish.Hotel staff from the Reception to the dinning room were lovely,also the hotel manager was so nice.Hotel room was good,with complimentary bottles of drinking water left every day.I would book this hotel again,also the food in the hotel was... More 

Was this review helpful? Yes 3
Holiday V, Public Relations Manager at Holiday Villa Hotel & Residence City Centre, responded to this review

Thank you for choosing to stay at Holiday Villa Doha! We are delighted to know that you had a pleasant stay in our hotel. Your satisfaction is very important to us. Rest assured that we will continue to do our best in giving you the services that you deserve. We appreciate the time that you spent to give us your... More 

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