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Grand Hyatt Doha

#17 of 123 Hotels in Doha
Certificate of Excellence
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P.O. Box 24010, Doha, Qatar
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Grand Hyatt Doha
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Grand Hyatt Doha
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565 reviews from our community

Traveler rating
    301
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    54
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    30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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    (565)
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    (153)
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Doha, Qatar
1 review
1 of 5 stars Reviewed 2 days ago NEW

1- Take this advice, any hotel that is run by Egyptians will have very low quality service because they don't know the concept of customer service. I paid 100,000 riyals for my wedding and my bedroom suite had things falling off+ they made my wife wait for 3 hours to prepare her the room so she can get dressed up... More 

Was this review helpful? Yes
UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Confirmed a club suite 8am checkin before departing London. Arrived after 14+ Hours of travel to have the bell cap drop my laptop bag on the concrete then disappear with luggage for 20 minutes. Taken to 'club floor' for check in and told that room is not ready and it will be at least an hour wait. Club staff then... More 

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear naughtyferret, Thank you for taking the time to share you valuable feedback with us. I would like to sincerely apologise for your recent experience. I was very dissapointed to hear that hotel failed to deliver your expectation. We set high standards on the level of services we provide and I wanted to re-assure you that we have taken your... More 

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is pleasant with excellent facilities and restaurants. The full service spa and gym are exceptional. I especially enjoyed a delightful meal at the Rocca, Italian food prepared in an open kitchen! Service is a hallmark of the Grand Hyatt here.

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear TanVtraveler, Thank you for taking the time to share your experience of Grand Hyatt Doha. I am pleased to know that you have enjoyed your stay with us and I would like to thank you for your positive words about the excellent facilities, restaurants and service. It was pleasure to have you staying with us and we hope to... More 

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week with a colleague on business. From the time we registered to the time we left, the service could not be bettered. There was always someone trying to help you. A few specific experiences: - my colleague wanted a pizza one evening and the pizza oven had broken...she did not want anything lease from the... More 

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear Sue52765, Thank you for taking the time to share your experience of Grand Hyatt Doha. We work hard to deliver a superb guest experience and I was especially happy to hear that you have enjoyed your time with us and to know that we were able to exceed your expectations. We look forward to welcoming you back in the... More 

1 review
5 of 5 stars Reviewed 1 week ago

And it wont be unless you have professional staff knows how to run this hotel, thank you again for the reception staff, Tharanga, Asim and Lamia. Thank you again for the Dunes staff Marko and Jude. Thank you again for Olga in Rocca and beach side staff.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear OsamaE, Thank you for taking the time to share your experience of Grand Hyatt Doha. I am truly delighted to read that you have enjoyed your stay with us. It is always gratifying for us to receive such remarks as this give us the opportunity to show our team that their efforts are truly appreciated by our guests. We... More 

Dammam, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent facilities and good location close the Pearl. The staff still need to improve on being less formal and more friendly. My basis of comparison is the hotel service I get in Dubai and Far East. In general a hotel should be a pleasant place full with happy people.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear Mohammed B, Thank you for taking the time to share your experience of Grand Hyatt Doha. We work hard to deliver a superb guest experience and I was especially happy to hear that you did enjoy your time with us and to hear your positive comments about the facilities and location. We look forward to welcoming you back to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my family in grand club room at Grand hyatt doha last year and it was wonderful experience.I can not find one negative comment to say. I highly recommend this hotel! The staff were very friendly and helpful. We had wonderful breakfast at The Grill .My kids had lot of fun. Thanks

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear Famameer, Thank you for taking the time to share your experience of Grand Hyatt Doha. We work hard to deliver a superb guest experience and I was especially happy to hear you enjoyed your time with us and to read your great comments about your stay in Grand Club Room, along with your positive comments about the breakfast. We... More 

Doha, Qatar
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is a nice place to stay i have been there for three nights with my wife . It is not the first time in GHD. the Hotel is , very clean , nice and helpful staff indeed, the beach area is very nice and the view is excellent .The room Service personnel are very effective just like all... More 

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Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear fishermanalex, Thank you for taking the time to share your experience of Grand Hyatt Doha. I am very pleased to read your positive comments regarding the cleanliness of the room, helpful staff and your experience in Majlis restaurant. It was a pleasure to have you staying with us and we look forward to welcoming you back to Grand Hyatt... More 

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is conspicuous in lacking a 1000m high tower all the other hotels seem to be wanting and for me it's all the better. The aesthetics are far more subdued but classy making it a enjoyable place to visit. Ate here as well and the range of food was fantastic

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear Shall73, Thank you for taking the time to share your experience of Grand Hyatt Doha. We work hard to deliver a superb guest experience and I was especially happy to know that we were able to meet your expectation and to hear your positive comments about the food in our outlets. We look forward to welcoming you back in... More 

dubai
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel to Doha very often on business trips and i have no hesitation in saying that Grand Hyatt Doha is easily one of the best properties in Doha.... A 10-15 min drive from West Bay, the commercial centre, the property is conveniently located and is truly luxorious.Tasteful,understated decor comes to life with eye catching glass vases lined across the... More 

Was this review helpful? Yes 2
Grand Hyatt D, General Manager at Grand Hyatt Doha, responded to this review

Dear girmon, thank you for taking the time to share your experience of Grand Hyatt Doha. It was real pleasure to have you staying with us. I am very pleased to read your positive comments regarding the specious rooms, friendly staff and restaurants. We look forward to welcoming you back in the near future for another fabulous stay. Warm regards,... More 

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