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Somerset West Bay

Diplomatic Area, Doha 26026, Qatar
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Somerset West Bay
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Somerset West Bay
Somerset West Bay
Somerset West Bay
Review This Hotel

29 reviews from our community

Traveler rating
    7
    16
    3
    2
    1
See reviews for
5
Couples
0
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice place , good staff but very pathetic breakfast. Location is very good very close to W Hotel & City Centre Mall . Its 5 mins walk from city centre mall Would love to back n stay there again but without breakfast

Was this review helpful? Yes 1
Yaroslav K, Marketing Department at Somerset West Bay, responded to this review

Dear SUNNYSAWHNEY, Thank you very much for taking the time to leave your comments on TripAdvisor. I am pleased to read that you have found our staff helpful, attentive and our location convenient. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment... More 

Doha, Qatar
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My company put me up in one of the 2 bedroom apartments at the Somerset Westbay. I really enjoyed my stay at the Somerset and the housekeeping staff and front desk staff were great. The apartments looks nice although the building itself is probably one of the older buildings in the area and is a bit outdated. They have scaffolding... More 

Was this review helpful? Yes 1
SomersetWestbay, General Manager at Somerset West Bay, responded to this review

Dear Globelicious, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We have noted your comments about the areas for improvement in... More 

Doha
Top Contributor
62 reviews 62 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 23, 2014

I lived here for almost a year so I am very familiar with the pros and cons of this hotel. Firstly the pros. It's one of the few places where you can rent an apartment on a short term basis, which is very handy for those starting in Doha and looking for something more permanent. The apartments are comfortable, of... More 

Was this review helpful? Yes 4
Yaroslav K, Marketing Department at Somerset West Bay, responded to this review

Dear Mr. DohaDan, Thank you very much for taking the time to leave your comments on TripAdvisor. As we strive to maintain the highest customer satisfaction standards, monitoring our quality of standard can be a challenge at times. We welcome feedback such as yours, as they indicate the areas we can further improve. Feedback such as yours inspire us to... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 1, 2014

I stayed here for six months from Sept 2013 through to March 2014. Apartments are comfortable, well equipped and comfortable ... location is very good for anyone working in the West Bay (as it was cooler I was able to walk to work in one of the towers alongside the Corniche) and as the Somerset is close to the City... More 

Was this review helpful? Yes 1
Paris, France
Top Contributor
197 reviews 197 reviews
71 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed December 15, 2013

I spent a night in a big suite during a week day in November at this all apartment hotel. The location is excellent. The staff were very nice and accommodating. I loved the breakfast which is part of the room rate. This is a long term stay property. The big disappointment of my stay was the terrible wifi availability……this is... More 

Was this review helpful? Yes 2
Cairo
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2013

Liked: Well furnished Have a sea view Very close to city center and Carrefour market, 5 mins walk Staff is very friendly and helpful, always smiling Welcome pack, some biscuits and water, Pepsi, tea, coffee, etc.. You don’t have to hurry doing shopping when you arrive Garage is nice, there is basement garage and another one in front of the... More 

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Colin V, Manager at Somerset West Bay, responded to this review

Dear Mr. Shenouda, Thank you very much for your recent feedback and for choosing Somerset West Bay Doha as your ‘second home'. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted... More 

UK
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 17, 2013 via mobile

We rented a 3 bedroom apartment in Somerset and think it is superb. The highlight are the staff in reception who couldn't be more accommodating, they make us feel so welcome and have sorted out all our niggles really quickly. With regards to wireless, we can confirm that they are extending this throughout the hotel and within 2 days of... More 

Was this review helpful? Yes
Colin V, Manager at Somerset West Bay, responded to this review

Dear MeinenPeter, Thank you for the review you posted on Tripadvisor dated 17.03.2013. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.... More 

Tarlac,Philippines
Top Contributor
89 reviews 89 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 7, 2013

Its a business hotel yet near a mall. Rooms are clean,comfortable and breakfast area is superb!Receptionists are friendly and accommodating.The hotel is a combination of elegance and comfort. Highly recommended!

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Thomas W, Manager at Somerset West Bay, responded to this review

Dear iamatarlaquena, Greetings from Somerset West Bay Doha! I am delighted to know that you have enjoyed your stay with us. At Somerset West Bay Doha, we place a strong emphasis on providing a high level of customer service and your feedback serves as a great encouragement to all our staff. Rest assured we will continue to improve our products... More 

Senior Contributor
25 reviews 25 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 8, 2012 via mobile

I have stayed here on two occasions, separated by a four year hiatus. On the second occasion it was noticeable how the lack of maintenance and upgrading had taken their toll on this hotel. We noticed the worn and stained nature of the furniture, scarred by cigarettes and grubby fingers. I an age where modern communications are an accepted part... More 

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Thomas W, Manager at Somerset West Bay, responded to this review

Dear TopWomble, Thank you for taking time to write to us. We are gradually extending our wireless internet network throughout the property and an improvement of the furnishing at Somerset West Bay is in the planning stage. Our focus at Somerset West Bay remains on the family and we are glad to learn that your children have enjoyed themselves at... More 

Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 23, 2012

Located at a strategic area, Somerset West Bay is within a walk-able distance to City Center Mall. The 3 bedroom executive suite is clean, comfortable and very personal. It also comes with a fully functional kitchen which makes you feel like home. Cleanliness are taken care by the house keeping provided by the serviced residence on a daily basis. Stayed... More 

Was this review helpful? Yes 1
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