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Crowne Plaza Muscat


Hotel class 4.0 of 5
P.O. Box : 1455 | Ruwi, Muscat 00112, Oman
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Reviews you can trust

75% Recommend
3.5 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
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4 of 5 stars
annatc   19 contributions
UK
Nov 15, 2009 | Trip type: Couples

We stayed here for 4 nights - 2 at the start of our trip, 2 at the end. Standard rooms, great view over the sea (worth paying - or being upgraded for). Pool, gym, private beach etc - not in the 5* league like some of the other places in Muscat but did us fine and with helpful staff Hotels... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear annatc, i would like to thank your for your review and your kind comments. We hope to welcome you back at our hotel in the future. With Regards, Ronny Fuss.

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4 of 5 stars
LavenderEngland   1 contribution
England
Nov 8, 2009 | Trip type: Couples

October is the ideal time to visit Muscat and Oman, and this was our 3rd visit to the country. Having stayed at the Hyatt a couple of times we thought we would try the Crowne Plaza as it seemed nearer to the city. Not so! Even though some advice given was that it was within "walking distance" to the main... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear LavenderEngland, I would like to thank you for your review of the Crowne Plaza Muscat. We appreciate your comments as this will enable us to focus on what guests are expecting during their stay with us and it also shows us how we can improve certain area's. I hope that we will be able to welcome you back at...

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3 of 5 stars
MPLSKevin   30 contributions
Minneapolis, Minnesota
Oct 31, 2009 | Trip type: Friends getaway

I stayed here for one night while on holiday in Muscat. The rooms are small and clean, with comfortable beds. There is a nice pool overlooking the Gulf. The service was efficient and polite. But, the rooms were fairly expensive, especially in relationship to the actual amenities of the hotel. Unless you absolutely need to stay right on the Gulf,... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear MPLSKevin, i would like to thank you for your review of our hotel and am sorry to hear that you found your stay with us expensive as we believe we have the right pricing for the product and service that we are offering. If you would like to give me more information about your expectations/value for money, please feel...

Excellent
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5 of 5 stars
JobySolihull   1 contribution
Solihull
Oct 30, 2009

Very welcoming. All members of staff very professional. Beautiful room - worth paying for sea view room. Had a club room which included use of club lounge. A very useful addition - peaceful, free use of internet, somewhere to relax in the cool other than my room, snacks and drinks available at all times. Breakfast great in Tropicana restaurant. Dukes... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear JobySolihull, i would like to take the opportunity to thank you for your review and comments about our hotel and hope to see you again in the near future. With regards, Ronny.

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3 of 5 stars
jelliski   14 contributions
Briancon, France
Oct 22, 2009 | Trip type: Couples

No WOW factor here, although it does have a commanding position above Qurum Beach and breakast is quite a spread, complete with perfectly cooked scrambled egg, ( no mean feat!!) The rooms are perfectly adequate, clean and comfortable, & perhaps more designed towards the business traveller. Sadly, we had expected the food at the "inhouse" Shiraz restaurant to provide the... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear Jelliski, i would like to thank you for your review of our hotel on TripAdvisor. We appreciate your comments and i am sorry to hear about your experience at our Iranian "Shiraz" Restaurant. I have passed your comments to our executive chef and i can ensure you that this will be discussed with the team. Once again, thank you...

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5 of 5 stars
delhaye83   2 contributions
Munich, Germany
Oct 19, 2009

hotel is placed on a private beach, delicous dinner and awesome breakfast... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear Delhaye83, thank you very much for your kind comments on your recent stay with us. We hope to see you again at our hotel in the near future. Regards und freundliche grussen, Ronny Fuss.

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3 of 5 stars
A3aan   11 contributions
Utrecht
Oct 9, 2009 | Trip type: Couples

This is a tourist hotel and not a luxury hotel, although it is a 4-star hotel. Too expensive and poor service compared to the other 4 and 5 star hotels in Muscat. Be wise, pay a little bit more for Grand Hyatt or Intercontinental. Location of Crowne Plaza is beautiful with a lovely seaview, so if spending the night here,... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear A3aan, I would like to thank you for your comments and your review regarding our hotel. We appreciate your comments and i can only apologize for the inconveniences caused during your stay with us. I can ensure you that we have discussed your comments regarding the wireless, rooms and service in Duke's in order to avoid any such occurances...

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5 of 5 stars
ghoshsarkar   19 contributions
Dubai
Sep 23, 2009 | Trip type: Family

Lovely hotel, great location, the greatest view, very very cooperating staffs, huge variety of breakfast - what else one needs when holidaying? Staffs were very very friendly. When I was into the gym, a Philipino Health club staff played with my 5 years old daughter though out the period. I didn;t even ask him to do so. He even insisted... more

Management response from
RonnyFFOM_CPMuscat, Executive Assistant Manager

Dear ghoshsarkar, i would like to thank your for your comments and the review of our hotel and the services offered. We appreciate your comments and i can inform you that we have passed them on to the departments concerned. We hope to welcome you back soon. With regards, Ronny.

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4 of 5 stars
Wistin   17 contributions
Thailand
Aug 17, 2009 | Trip type: Solo travel

Airport Transfer provide by hotel is recommend to book service is on time and polite. Warm greeting able to found since hotel entrance, check in process with fast step, Gulf Sea view able to found direct from room window was very nice and feels relax, variously type of restaurant are provide, excellent breakfast on ground floor with pool view, beach... more

Management response from
RonnyFFOM_CPMuscat, Front Office Manager

Dear Wistin, thank you very much for your review and the kind words. We are happy you enjoyed your stay with us and hope to welcome you back in the future.

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4 of 5 stars
anu_k_7   6 contributions
London, United Kingdom
Jul 16, 2009 | Trip type: Business

stayed at this hotel for 6 days on business. was updgraded to a sea-facing club room on the 6th floor, which was clean but standard otherwise. the view was the best thing. i only used the club lounge once, which wasn't particularly special. the pool is nice and the poolside bar great for drinks and snacks. there is a good... more

Management response from
RonnyFFOM_CPMuscat, Front Office Manager

Thank you for your positive comments and feedback in regards to your stay at the Crowne Plaza Muscat. We appreciate the comments made about the club lounge and the overall hotel decor and will take these in consideration. Once again thank you for your review and the feedback given.

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Crowne Plaza Muscat Also Known As

  • Muscat Crowne Plaza
Address: P.O. Box : 1455 | Ruwi, Muscat 00112, Oman