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Napoleon Hotel

62 North Yafet Street, Beirut, Lebanon
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Napoleon Hotel
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Ranked #74 of 117 Hotels in Beirut
A recent review
3 of 5 stars Reviewed April 15, 2015
MOHAMED E Alexandria, Egypt
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65 Reviews from our TripAdvisor Community

Traveler rating
    4
    28
    17
    7
    9
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7
14
12
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (22)
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    (12)
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    (19)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Rude and unprofessional staff I tired to make a reservation Staff never respond to emails, speak arrogantly, put you endlessly on hold, hang up the phone.... reflects what one can expect if he/she stays at this hotel! I do NOT recommend that hotel

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Cairo
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 18, 2015

We stayed four nights and The hotel is in the middle of hamra area.. Maybe this is good thing. And another good thing the bed is comfortable. But no safe box in the room and bathroom is not clean and need renovation. The towels are not clean too. The breakfast was ok but not a good varieties and the food... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2015

Worst staff hospitality ever, the receptionist was very rude with us, even if they had a tiring day at the hotel, they should never lose the decency in greeting their new clients properly; therefore we lost the "at home feeling". Except for The bellman, who was very helpful with all of us. Yet, I will never come here again, EVER!

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Alexandria, Egypt
Top Contributor
88 reviews 88 reviews
32 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed April 15, 2015

The hotel is located in a perfect area.... few steps from Hamra.... steps from AUB. ... the hotel is ok... rooms were clean and view was good.... poor breakfast but ok .... the only problem was really in the staff issue... staff are rude ... not helpful at all.... they had problems with many other guests not only us... they... More 

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2015

Needing a bunk to stay in before a late flight out, the Napoleon offered a good and comfortable place for a 3 hour sleep. Can't say much more, but looked decent enough. Basically a twin to the Mayflower

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Beirut, Lebanon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

I stayed for 2 weeks in this hotel , it is the farthest of anything comfortable , the service is really bad , they don't clean the room daily , I used to ask for shampoo instead of them giving it to us .. They don't check the mini bar , the employees are even worse , from the manager... More 

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Helsinki, Southern Finland, Finland
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 17, 2015

I spent 3 nights in this hotel last week. Hotel is little out of date and needs updating. Room was clean, well fitted carpet had some smudges and when I came to the room the air was very musty. There were hole in my sheet, but anyhow bed was ok and clean. So were the bathroom also, even sewerage give... More 

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Beirut
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 20, 2015

I stayed there for 1 night during a workshop held in Beirut. Pros: -Situated on a quieter side road outside Hamra's street buzz -Comfortable bed in a decent sized and clean room -Less than 1 minute walk to coffee shops, shopping facilities... Cons: -Old hotel (The lifts need serious refurbishment) -WiFi is paid which is odd from a 4 star... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015

About this hotel is the staff. They are amazing. Nothing is too much to ask and people seem genuinely happy to be of help office staff reservations front desk all of them. In breakfast area the best restaurant team I ever encounter they will welcome you with a smile every day and treat you like a king. All you have... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

This is probably the best place to stay in downtown Beirut. The charges are very reasonable for what you get in terms of accommodation. A beautiful room with a fantastic bed and nice bathroom. Breakfast is included in charge. The team is very friendly and thank you for Guy who help us to feel at home and welcome us. I... More 

Was this review helpful? Yes 1
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