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Lancaster Hotel Raouche

#26 of 117 Hotels in Beirut
Certificate of Excellence
Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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1 room 1 guest
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Lancaster Hotel Raouche
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91 Reviews from our TripAdvisor Community

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Traveler rating
    44
    31
    11
    4
    1
See reviews for
25
11
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (18)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (15)
All months
Damascus, Syria
1 review
3 of 5 stars Reviewed 1 week ago

room size is very small to what we saw online. bed is not comfortable and reception team is very unhelpful and never smiley, gym equipment should be changed, very old. The best thing was the buffet breakfast- good variety. with price paid we could have other better options.

Was this review helpful? Yes
Beirut, Lebanon
1 review
5 of 5 stars Reviewed 1 week ago

It was the best experience ever, we spent 2 amazing nights in august, the staff, breakfast location and the service was beyond expectations, surely to be repeated !!! Special thanks to Jessica, Yara & karim, ur simply amazn :) :)

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

It was an amazing experience, we had a great time and so much fun..The food is so delicious specially the breakfast. We had a romantic dinner and it was so fantastic . I loved the staff, they are so friendly and always smiling! they care a lot for your happiness. I loved that! Love it all :)

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Best room service and a really good breakfast good overall experience the night is 125 USD but it is really worth it and the place of the hotel is in a really good spot as you have the view of the sea and the busy streets of beirut

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

low budget breakfast, worst Internet connection and wifi, untrained staff mostly, only few of them knows how to treat a guest, bad beds, so small rooms, electricity going out every 3-4 hours for minute then come again, terrible laundry service

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Doha
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff at the front desk were very helpful and caring, concierge service was excellent, outstanding response from room service.. Overall it was a very nice stay which I strongly advise and recommend!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear zaherkhatib, Thank you for this wonderful review. We are so happy to know that you have enjoyed your stay with us, we will make sure to share your wonderful comment among our colleagues. We are looking forward to hosting you again in our hotel. Best regards, Talih Ajab More 

Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 3 weeks ago

The room is very modern and transportation to hotel was offered free but the hotel service is very slow. we had to ask 3 times for our laundry delivery and many times for an adapter to use the laptop. check out was also delayed to check minibar. our stay would be better if staff were more caring and service quick

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear moemohamad44, Thank you so much for your constructive feedback. I understand the situation that you faced during your stay at the hotel, this review will be sharing among the concerned and a proper action will take place. On behalf of our staff and myself, we apologize for any inconvenience caused from our side and hope that you will give... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was a very nice stay, the hotel is near the sea, which opens up a lot of ease to enjoy. The rooms are clean and large, and the staff is friendly and helpful. Free airport shutlle, tasty food, espresso machine in the room; some details that should let you appreciate the hotel.

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Hassan F, Excellent review, thank you. Appreciate your nice words and so happy to know that you enjoyed your stay at our hotel, we are looking forward to hosting you back to our hotel. Best regards, Talih Ajab More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A Very high service quality, very professional staff. Well located hotel and very modern and clean. Few minutes to access the corniche and beach. The breakfast contains typical Lebanese dishes(ie: foul mdamas, zaatar w zeit, Labné, makdouss...).

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mhmd F, Thank you for the very very nice review. What a wonderful words, this really gives us a push toward perfection, so delighted to know that you liked our hotel, yes, our breakfast is a combination of Lebanese and international food, that is why we always rank high on breakfast collection. We are looking forward to hosting you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

One of the best hotels and staff, they really made my trip an unforgettable trip. Very helpful staff and the location of the hotel is very near not so far from downtown and tourist areas, I really recommend this hotel and will make it my favorite hotel worldwide. Thanks

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mohab M, Thank you so much for the amazing review. So precious words, words are not able to express, happy to know that you have enjoyed your stay with us. We are looking forward to hosting you again in the near future. Best regards, Talih Ajab More 

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37 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Business center/function rooms (2)
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Other (4)
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