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All 114 Beirut hotels

Lancaster Hotel Raouche

4.5 of 5 Hotel   |   Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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Lancaster Hotel Raouche
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83%
Ranked #17 of 114 hotels in Beirut
A recent review
5 of 5 stars reviewed 1 week ago
Babak H Tabriz, Iran
  • Overview
  • Reviews (49)
  • Photos (36)
  • Amenities
  • Q&A
  • Room tips (11)
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49 people have reviewed this hotel

Traveler rating
    24
    17
    5
    3
    0
See reviews for
13
4
4
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Tabriz, Iran
1 review
5 of 5 stars Reviewed 1 week ago

That was very clean and very good, only I had a problem that was only internet wifi connection. It has lots of interruption. The location is very close to sea and very calm area, beside this hotel located also many other hotels.

Review collected in partnership with this hotel

Was this review helpful? Yes
PicaLebanon, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Babak H, Thank you so much for your review! It is good to know that you have enjoyed your stay with us, concerning internet challenge, we are working on it and hope it will be over the next time you stay with us. We are looking forward to hosting you again at our hotel. Best regards, Talih Ajab More

1 review
5 of 5 stars Reviewed 4 weeks ago

very clean and well equipped , great location , friendly & Helpful reception staff , delicious food relatively budget friendly .the valet staff as also very friendly the WiFi was free for up to 5 devices per room .

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Basel y, Thank you so much for your great review! It is good to know that you have enjoyed your stay with us and benefited from our services, this really reflects our true Lancaster Hospitality and gives us a push towards perfection. We look forward to hosting you again in our hotel. Best Regards, Talih Ajab More

Salmiya, Al Kuwayt, Kuwait
2 reviews
2 of 5 stars Reviewed 4 weeks ago

They will avoid to let you in if you booked on-line or you were Syrian, we booked through booking.com, but on arrival they denied or booking confirmation and sent us to a different hotel, I believe they were racial against Syrians. They refused to accept our visa card and insisted for Cash money! After a very long debate they let... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Khaled S, Thank you for your review and your feedback! Here, i would like to clarify that our hotel is full of Syrian and we guarantee you that we never treat a person on what nationality he has and what is his source of booking, our majority of guests book directly through online channels and they have the same... More

1 review
5 of 5 stars Reviewed June 2, 2014

I recommended to all to reserve in this hotel because of it's great location, services, free WiFi internet, free car parking, car rental services, free transportation from airport to hotel and from hotel to airport and it's hospitality ... It's very nice place to stay in it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Waleed K, Very nice & Lovely review :) We are happy to know that you enjoyed your stay in all aspects and hope to see you every time you stay in Beirut. We are looking forward to hosting you again and again in our hotel. Best regards, Talih Ajab More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 2, 2014

This was my 3rd business stay in this hotel. I was upgraded to Suit on check-in. Only complain I do have is about breakfast meal options. It provides limited Lebanese and Continental cusines. Rooms are clean and filled with good air condition and amenities. However my last visit had a problem with the AC.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Indika 7777, Thank you so much for your review. It is always to have you as our repeated guest, concerning the breakfast, we are definitely looking into it and should be finalized ASAP. We are looking forward to hosting you again at our hotel. Best regards, Talih Ajab More

New York City, New York
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

I am glad my company has chosen this hotel for our stays in Beirut. When I check in I feel like I'm visiting old friends - the staff is very attentive and genuinely caring. The rooms are clean and spacious, the location is a good balance between downtown and the airport, room service prompt. Simply I love it and I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear TheProTravelerLady, Wow, how nice your review is :) Thank you so much, it is our aim to please and meet our guests' expectations and so glad we met yours. We look forward to welcoming you again and being able to always meet and exceed your expectations. Best Regards, Talih Ajab More

Erbil, Iraq
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2014

I checked in on two different occasions due to business trips and my experience was pleasant in general. Comfortable rooms, clean bathrooms, efficient business center, stable internet connections, and their airport pickup/deliver service was really nice. However, I would have liked a room with a bathtub, which I didn't get on both times. Very close to the seaside, yet no... More

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Anas A, Thank you so much for your review! It is good to know that in general you had a nice experience, in return we apologies for some challenges that you have faced during your stay with us.concerning the TV channels, after your review, we have them fixed and now we have a better variety of channels, Breakfast is... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 7, 2014

This is the second time I have stayed here owing to an overnight flight change and the hotel was comfortable, the staff extremely helpful and the airport transfers efficient. I ate in the cafe/bar and the food was excellent as was the service. My only reservation was that this time I was given a room with a shower rather than... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mr. Edward L, Thank you so much for your review! Offering you a nice stay is the least we shall do, we will make sure to provide you a room with a bath every time you stay with us. We are looking forward to hosting you very soon. Best Regards, Talih Ajab More

Rheden, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

Can not fully rate all hotel offerings due to my short stay, but this hotel gives you all the comfort for a trip to Beirut. The room was clean and looked inviting for the stay. Internet worked well for both cellphone and notebook. Complementary offered items are OK. The service is friendly and dedicated to answer all questions. The hotel... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mr. Pierre S, Thank you so much for your time to review our hotel. We are so delighted that we were able to cater your needs and hope to welcome you very soon. Best Regards, Talih Ajab More

Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed April 10, 2014 via mobile

Comfortable clean room, nice bathroom, safe available, very helpfully staff with immediate response to all needs, wide range of room service dining choices with moderate prices, plenty of choices for the breakfast buffet and very helpful staff, tv channels can be increased, pillows little bit stiff, free internet, the reception staff are very welcoming as well as the concierge, the... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mr. Ziad N, Thank you so much for your review! We are glad to know that you liked our services and our staff, concerning the TV channels and pillows, we will definitely work on it. We are looking forward to hosting you again in the near future. Best Regards, Talih Ajab More

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Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lancaster Hotel Raouche 4.5*
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Also Known As:
Lancaster Beirut Hotel Beirut

36 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (7)
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Hotel & grounds (8)
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Room/suite (14)
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Bathroom (2)
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Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#12 Business Hotel in Beirut #17 Luxury Hotel in Beirut
Hotel Class
Official Description (provided by the hotel)
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 
Number of rooms
100

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