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Lancaster Hotel Raouche

#25 of 118 Hotels in Beirut
Certificate of Excellence
Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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1 room 1 adult
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Lancaster Hotel Raouche
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98 Reviews from our TripAdvisor Community

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Lebanon
Level Contributor
147 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

I stayed 5 days for a conference, the service and staff are good, the food (breakfast and lunch) is diverse and delicious. The rooms are clean. It's located near Raouche, and the seaside corniche. It's a bit far from the famous Hamra street and the downtown. Free Wifi in the lobby and rooms.

Helpful?
Thank Bechara C
Istanbul, Turkey
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 13, 2015

I stayed there for 3 nights for business purposes. It has perfect location. Fast check in & check out. Perfect wireless. The staff was excellent so as the shuttle bus service to/from airport. The breakfast was more than I expected. I will definetely stay there next time I visit Beirut. Clean rooms and bathrooms.

Helpful?
Thank myserdar
Cairo, Egypt
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 26, 2015 via mobile

we were very disappointed with this hotel. they didnt accept to give us late check out so we were waiting in the lobby for our flight , someone told us in a very rude way that we cant sit or have a rest in the lobby as we left our room from 12 pm until 4 pm. which was very... More 

Helpful?
Thank maria_emad
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Maria_Emad, We deeply regret the unusual occurence as you weren't provided with free late check out. Please rest assured that corrective measures would be taken with concerned personnel to avoid recurrence. On behalf of the entire team at Lancaster Plaza, we do apologize for the inconvenience caused, hoping this bad experience won't deter you from staying with us in... More 

Cairo, Egypt
2 reviews
5 of 5 stars Reviewed October 11, 2015 via mobile

I had a very positive experience there. The hotel is very clean, the decorations of the room, the reception, and the restaurant are tranquilizing and very elegant. The hotel's location is startegic, close to Elhamra area and El Raouche rock formations. You can move from there to almost every spot in Lebanon. My only comment is that the front disc... More 

Helpful?
Thank Ahmed L
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Ahmad L, Thank you for taking the time and posting your review on Trip Advisor. We are so much delighted to know your stay was just perfect and that you have enjoyed the hotel location, view, cleanliness and on top our hospitable staff. Thank you for staying with us and will be looking forward to hosting you again at... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2015 via mobile

We had very nice stay in the heart of Beirut at the Lancaster hotel. The room is very cozy and nice, and the staff are very polite and helpful, and the prices are good. Highly recommended for a good stay in Beirut.

Helpful?
Thank Joanna D
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Joanna A, Thank you for the positive review posted on trip Advisor following your recent stay. We are happy to know that your stay was memorable and that everything was up to your expectation. we as well appreciate you recommending our Hotel to trip advisor community and appraising our staff for their professional service. We look forward to welcoming... More 

Amman, Jordan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2015

i have been to Lancaster Rouche with my sister (only 2 ladies) for 2 nights, it was very pleasent stay, very nice breakfast, sooo helpful staff very close to Rouche, & Hamra street so you can easly reach the beach then go for shopping, I highly recommend this hotel

Helpful?
Thank dana028
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Dana028, Thank you for posting your positive review and recommending Lancaster Hotel to Trip Advisor community. We are so delighted to know that your stay was wonderful and that you have enjoyed the hotel breakfast, location, and on top the hospitable staff. We value your patronage and will be looking forward to hosting you again at Lancaster Hotel Raouche.... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed August 30, 2015 via mobile

The service was amazing and the staff are friendly!!!!!!!!!!!!!! The rooms are very comfy and the location and the view of the hotel is awesome !!!!!!!!!!!!!!!! . I really recommend for couples , families it is a great place to be in:))))))))

Helpful?
Thank nadtaha
Saad Z, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Nadtaha, Thank you for the wonderful and lovely review posted on Trip advisor. We are so much delighted to know that your stay was excellent in every aspect and that you found our rooms comfortable and the location ideal. Your lovely words about the staff will definitely be shared among team. We look forward to hosting you again at... More 

Damascus, Syria
1 review
3 of 5 stars Reviewed August 24, 2015

room size is very small to what we saw online. bed is not comfortable and reception team is very unhelpful and never smiley, gym equipment should be changed, very old. The best thing was the buffet breakfast- good variety. with price paid we could have other better options.

Helpful?
Thank Abeddo A
Saad Z, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Abeddo A, Thank you for taking the time and posting your review on trip advisor. We regret to know that your stay with us wasn't pleasant and comfortable as expected. Your comment about the staff will be taken very seriously and corrective measures will be taken with concerned personnel to ensure maximum guest satisfaction. Once again our sincere apologies... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed August 22, 2015

It was the best experience ever, we spent 2 amazing nights in august, the staff, breakfast location and the service was beyond expectations, surely to be repeated !!! Special thanks to Jessica, Yara & karim, ur simply amazn :) :)

Helpful?
Thank Amir H
Saad Z, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Amir H, Thank you for taking the time and posting your positive review on trip advisor. We are so glad to know that your stay was memorable and that we exceeded your expectation in every aspect. We aswell appreciate your recognition to our staff and definitely this will be shared among the team. Once again thank you for your... More 

1 review
5 of 5 stars Reviewed August 22, 2015 via mobile

It was an amazing experience, we had a great time and so much fun..The food is so delicious specially the breakfast. We had a romantic dinner and it was so fantastic . I loved the staff, they are so friendly and always smiling! they care a lot for your happiness. I loved that! Love it all :)

Helpful?
Thank Hanan R
Saad Z, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Hanan R, Thank you for sharing your positive experience with trip advisor community. We are so much delighted to know that your experience with us was amazing in terms of food and services. Your kind words about our hospitable staff will definitely be shared with the entire team. We look forward to hosting you again at Lancaster Hotel Raouche,... More 

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