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Lancaster Hotel Raouche

#27 of 117 Hotels in Beirut
Certificate of Excellence
Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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Lancaster Hotel Raouche
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76 Reviews from our TripAdvisor Community

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Traveler rating
    35
    28
    10
    3
    0
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18
9
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (18)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (15)
All months
2 reviews
5 of 5 stars Reviewed yesterday NEW

One of the best hotels and staff, they really made my trip an unforgettable trip. Very helpful staff and the location of the hotel is very near not so far from downtown and tourist areas, I really recommend this hotel and will make it my favorite hotel worldwide. Thanks

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Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was there for three days this june for a business meeting realy nice place service was perfect also we tried more than two restaurent with a perfect. experience i recommend a stay in lancaster or at least a fast dinner in level 18 verry good and profesional stuff

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Joe M, What a wonderful review! I assume you have stayed in Lancaster Plaza hotel and not Lancaster Hotel Raouche, both cases, we are so delighted to know that you have enjoyed your stay with us and we are looking forward to hosting you in the very near future. Have a nice day ahead! Best regards, Talih Ajab More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I really had a comfortable and very pleasant stay at this hotel. The staff are friendly, professional and very helpful. They helped me to find a car to tour me around Lebanon. Room was spacious, well appointed with a very comfortable bed. The service was very personal but professional. Location is perfect for tourist like me. You cannot go wrong... More 

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear gml_buniel, Wow, thank you so much for your excellent review. We are speechless, so happy to know that we were able to reflect the Lancaster Hospitality and hope we will always please you. We are looking forward to hosting you again very soon. Best regards, Talih Ajab More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 31, 2015

I was very pleased with my stay . The service was good , people are friendly, location wasn't bad. Although I rather have a sea views room next time. Room was cleaned ever day . The complimentary bar was very convince in room. The breakfast was good with a lot of variety . We had dinner and it was good... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Houdaalkahal, Best review, thank you. We are very pleased to know that you enjoyed your stay with us, and good to know that you liked our services, we only have 1 room type in this property which overlooks the sea, the superior suite, it has a private balcony with an amazing sea view and a stunning relaxation upon sunset.... More 

Baghdad, Iraq
1 review
5 of 5 stars Reviewed May 23, 2015

excellent service and recreational facilities. Staff are very helpful and smiling, providing homely sense and convenience. The sports and the gym lounge is very relaxing with the sauna. The food is good where a variety of dishes are served.I am thinking of staying again though i spent only one night.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Karimtranslator, Thank you so much for your review? Happy to know that we were able to serve you, and that you have enjoyed your stay in every aspect. We are looking forward to hosting you in the near future. Best regards, Talih More 

Lodz, Poland
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 4, 2015

Hotel situated near the sea shore, rooms are comfortable with reasonable prices. I have bedroom with salon nice furniture, can arrange meetings in the salon, big space. Breakfast is not bad, delicious fool ( LEBANESE dish ) and different kinds of oriental food . Nice terrace , Opposite to hotel u can charge ur phone getting local tel. Cards in... More 

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear IsmatkBeirut_Leb... Thank you so much for the nice review! Great to know that we have been able to meet your expectations, we thank you for the wonderful comments. We are looking forward to hosting you in the near future. Best Regards, Talih Ajab More 

Cairo
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 15, 2015

Excellent location overlooking Raouche and very close to Hamra and Solidere. The hotel staff are friendly. Breakfast variety and quality is average. The concierge helped in sourcing a taxi with a daily rate of USD 100 which covers 10 hours inside and outside of Beirut including fuel.

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear mcca78, Thank you so much for your valuable review! It is our pleasure to have been able to meet your expectations, our staff are our asset. We will make sure to share your comments with our colleagues at the hotel. We are looking forward to hosting you again in the near future. Best Regards, Talih Ajab More 

Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 31, 2015

Stuff is amazing and very friendly , but the hotel location is not that good , i booked sea view room and i barely see the sea the Glass wall was not clean , they suspend the internet after i used 3 Devices , Breakfast is average , the whole experience is good but not what i expected

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Ahmed S, Thank you for your review. Our staff are our assets, we apologize for what you have faced during your stay, all your concerns and comments are very helpful for us to fix any challenge, we will discuss those challenges with the concerned departments and a corrective action will be done. Hope you would visit us the next... More 

Amman, Jordan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Very good quality facilities and services. Friendly and always smiling helpful staff. The internet in the room was not working and I got a new room in virtually no time. Have also used the gym, and it was fairly well equipped. Breakfast is tasty, some changes in the menu from time to time will go a long way into making... More 

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear AlexGalev, True that, they would have a gorgeous view! Thank you so much for the nice comments, we always do our best to exceed our guests expectations, sorry for the internet challenge and happy to know that it was directly resolved. We are looking forward to hosting you in the near future. Best Regards, Talih Ajab More 

1 review
5 of 5 stars Reviewed March 24, 2015

Top of the top , excellent , best staff always smiling , everything was perfect From my own view 10/10. Recomended big time Lancaster is a lovely hotel 5 mins walk from the ocean. Rooms were clean and well looked after. staff were helpful the few times we needed to ask questions

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mr. Wehbe, Thank you so much for your top of the top review. I was with great pleasure being able to please you and meet your expectation during your stay at our hotel. We are looking forward to hosting you again in the very near future. Best Regards, Talih Ajab More 

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37 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (2)
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Dining (7)
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Hotel & grounds (8)
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Business center/function rooms (2)
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Other (4)
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