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Lancaster Hotel Raouche

#24 of 116 Hotels in Beirut
Certificate of Excellence
Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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Lancaster Hotel Raouche
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Lancaster Hotel Raouche
Lancaster Hotel Raouche
Lancaster Hotel Raouche
Review This Hotel

66 reviews from our community

Traveler rating
    30
    24
    9
    3
    0
See reviews for
15
7
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (66)
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    (12)
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    (24)
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    (15)
  • Dec-Feb only
    (15)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Top of the top , excellent , best staff always smiling , everything was perfect From my own view 10/10. Recomended big time Lancaster is a lovely hotel 5 mins walk from the ocean. Rooms were clean and well looked after. staff were helpful the few times we needed to ask questions

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Mr. Wehbe, Thank you so much for your top of the top review. I was with great pleasure being able to please you and meet your expectation during your stay at our hotel. We are looking forward to hosting you again in the very near future. Best Regards, Talih Ajab More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was the first time for me in Beirut my fiance and i , Lancaster hotel made our days enjoyable, Location is unbeatable: close to many restaurants, Rouche Sea Rock, Zaitouna Bay, The Corniche, Hamra Area, well,, It's not that's quiet because taxi drivers honking their horns all the day but afterward you're going to use to. Staff were nice,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Nour Alden A, Thank you for your good review and we mean it :) It is really great to know that we were able to make you happy, Ayham is an asset to our property. Concerning horns, we really apologize for this inconvenience and will for sure work on it. We would definitely want you to stay here again.... More 

Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2015

So my husband and I stayed at Lancaster Hotel Raouche for our very first time ever in Beirut, Lebanon. I had emailed the hotel several times, and even called them, to arrange for my airport transfers but when I arrived I didn't find my name registered at their airport desk. However, their airport representative aided me immediately and they got... More 

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear misslimo87, Thank you so much for your seasoned and convenient review :) Great to know that you have enjoyed almost every aspect of the hotel, it was a true pleasure to have been able to meet your expectations. Concerning the 2 incidents (airport pick up and the show room), we deeply apologize for this inconvenience, this will be raised... More 

Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Visited Beirut for the first time last week as a friend was getting married. Lancaster is a lovely hotel 5 mins walk from the ocean. Rooms were clean and well looked after. L'occitane products which was a nice touch. Breakfast was a good mix to suit all tastes and staff were helpful the few times we needed to ask questions... More 

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Sara D, Lovely review- thank you! We appreciate your nice and lovely comments, we feel proud to know that you have enjoyed your stay with us. Hope it will not be the last visit to Lebanon and looking forward to seeing you again at our hotel. Best Regards, Talih Ajab More 

Beirut, Lebanon
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

Everything is just as expected. Very good service perfect location quite and affordable. Even though the Hotel is very clean just one comment for the bed sheets which it was a bit smelly maybe a different detergent can be used.

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Danybousaad, Elegant, easy and thank you for this nice review! Thank you for your comment concerning the bed sheet, we will discuss it with the concerned and will make sure everything is perfect the next time you stay with us. See you next time. Best regards, Talih Ajab More 

La Jolla, California
Top Contributor
185 reviews 185 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 11, 2014

I actually haven't been here for some time but the ability to define a real visitation time frame is restricted. This is a very nice hotel, not, though, 5 stars. If you stay here you have to go to breakfast. They serve something called 'Lebanese Beef", which just happens to be the best bacon I have ever had!!

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Papafish92037, Thank you so much for your interesting review. It is good to know that you have really liked our property and our breakfast specially the beef. we would definitely look forward to hosting you again at our hotel. Best regards, Talih Ajab More 

Leonberg, Germany
2 reviews
3 of 5 stars Reviewed October 28, 2014

Our Room is in the first floor. This Room has a bad view. We have booked a Rome with sea view. The area of our Room is not large The offer of breakfast is not good. Every day has the seam thing. This hotel is old and expensive

Review collected in partnership with this hotel

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Surayaiser, Thank you for your review! We really apologies for what have happened with you during your stay. We would like to further hear from you , if it is possible to contact us on the below email: t.ajab@lancaster.com.lb. Best Regards, Talih Ajab More 

Hawalli, Kuwait
1 review
5 of 5 stars Reviewed October 20, 2014

i just love this hotel , very friendly and helpful staff , very clean , perfect services , free airport shuttle with a comfortable bog car , tasty food , quite , i recommend it to everyone , for sure i will be back there soon.

Review collected in partnership with this hotel

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear rosedolily, Wow, what a nice review, we just loved you staying with us. Good to know that you have really enjoyed every aspect and service at the hotel. We are looking forward to hosting you very soon. Best Regards, Talih Ajab Cluster Revenue Manager More 

Barcelona, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 18, 2014

I stayed there 3 weeks. The rooms are nice and good quality. Good place with all kind of leisure options around. The gym is alright, but should be modernized (and some training machines to be repaired). Staff was very friendly, and helped out fast, whenever I triggered something. Positive remarkable is that you can ask for eggs and omelette during... More 

Review collected in partnership with this hotel

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Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Andreas V, Thank you so much for your lovely comments and recommendations! It is good to know that you have enjoyed your stay with us, fitness center is undergoing some lift ups and hope it will be up to your expectations the next time you stay with us. Breakfast is indeed the best- thank you. We are looking forward... More 

Kuwait
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

Nice hotel, but lacks international standards. Specifically room service, lacks the standards, and portions are not adjusted, some are good, and some are ridiculously out of line. As for staff they are very friendly, but lacks training.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear FiGooOOoo, Thank you for staying with us and placing your remarkable comment. Our staff are undergoing some trainings and our aim is to have high international standards, concerning the portions, we will definitely look into it with the concerned and will take appropriate actions. Looking forward to hosting you in the near future. Best Regards, Talih Ajab Cluster Revenue... More 

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