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All 114 Beirut hotels

Lancaster Hotel Raouche

4.5 of 5 Hotel   |   Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
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Lancaster Hotel Raouche
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Ranked #14 of 114 hotels in Beirut
A recent review
5 of 5 stars reviewed 5 days ago
Ali Y
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  • Reviews (51)
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51 people have reviewed this hotel

Traveler rating
    27
    16
    5
    3
    0
See reviews for
13
3
4
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very friendly and helpful staff; beautiful and very clean rooms. I took a room on the sixth floor and the view up there is just amazing. Breakfast in bed was just delicious. The espresso machine in our room was a very nice gesture. I found out about the Lancaster Roucheh on tripadvisor.com and both my wife I are absolutely pleased... More

Was this review helpful? Yes
Coredo
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have been there three times and i have always had all the comfort and the services at the best level. Free shuttle from an to the airport 24h. Simply perfect. Very good breakfast, nice bar service, business bar.

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Andrea I, Thank you for your nice review! We always have the pleasure to welcome you on board and it is good to know that you have enjoyed your stay with us and that you always like our services. We guarantee you, that you will always get this Lancaster Hospitality. Best Regards, Talih Ajab More

Houston, TX
Top Contributor
73 reviews 73 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for 2 nights in this hotel and everything was fine! I was picked up at the airport by the free shuttle service and the check in was ok. Room size was good and internet service was ok as well! The only thing maybe was the coffee/tea self service which wasn't there but no big deal! I didn't need... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Isam R, This is a nice one, thank you so much for your time to post a review! Good to know that you enjoyed our services, this will always give us a push towards excellence, coffee/tea machine are only placed in our suites, however, that would be a good note for us. Thank you again and looking forward to... More

Tabriz, Iran
1 review
5 of 5 stars Reviewed July 22, 2014

That was very clean and very good, only I had a problem that was only internet wifi connection. It has lots of interruption. The location is very close to sea and very calm area, beside this hotel located also many other hotels.

Review collected in partnership with this hotel

Was this review helpful? Yes
PicaLebanon, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Babak H, Thank you so much for your review! It is good to know that you have enjoyed your stay with us, concerning internet challenge, we are working on it and hope it will be over the next time you stay with us. We are looking forward to hosting you again at our hotel. Best regards, Talih Ajab More

1 review
5 of 5 stars Reviewed July 3, 2014

very clean and well equipped , great location , friendly & Helpful reception staff , delicious food relatively budget friendly .the valet staff as also very friendly the WiFi was free for up to 5 devices per room .

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Basel y, Thank you so much for your great review! It is good to know that you have enjoyed your stay with us and benefited from our services, this really reflects our true Lancaster Hospitality and gives us a push towards perfection. We look forward to hosting you again in our hotel. Best Regards, Talih Ajab More

Salmiya, Al Kuwayt, Kuwait
2 reviews
2 of 5 stars Reviewed July 3, 2014

They will avoid to let you in if you booked on-line or you were Syrian, we booked through booking.com, but on arrival they denied or booking confirmation and sent us to a different hotel, I believe they were racial against Syrians. They refused to accept our visa card and insisted for Cash money! After a very long debate they let... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Khaled S, Thank you for your review and your feedback! Here, i would like to clarify that our hotel is full of Syrian and we guarantee you that we never treat a person on what nationality he has and what is his source of booking, our majority of guests book directly through online channels and they have the same... More

1 review
5 of 5 stars Reviewed June 2, 2014

I recommended to all to reserve in this hotel because of it's great location, services, free WiFi internet, free car parking, car rental services, free transportation from airport to hotel and from hotel to airport and it's hospitality ... It's very nice place to stay in it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Waleed K, Very nice & Lovely review :) We are happy to know that you enjoyed your stay in all aspects and hope to see you every time you stay in Beirut. We are looking forward to hosting you again and again in our hotel. Best regards, Talih Ajab More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 2, 2014

This was my 3rd business stay in this hotel. I was upgraded to Suit on check-in. Only complain I do have is about breakfast meal options. It provides limited Lebanese and Continental cusines. Rooms are clean and filled with good air condition and amenities. However my last visit had a problem with the AC.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Indika 7777, Thank you so much for your review. It is always to have you as our repeated guest, concerning the breakfast, we are definitely looking into it and should be finalized ASAP. We are looking forward to hosting you again at our hotel. Best regards, Talih Ajab More

New York City, New York
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

I am glad my company has chosen this hotel for our stays in Beirut. When I check in I feel like I'm visiting old friends - the staff is very attentive and genuinely caring. The rooms are clean and spacious, the location is a good balance between downtown and the airport, room service prompt. Simply I love it and I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear TheProTravelerLady, Wow, how nice your review is :) Thank you so much, it is our aim to please and meet our guests' expectations and so glad we met yours. We look forward to welcoming you again and being able to always meet and exceed your expectations. Best Regards, Talih Ajab More

Erbil, Iraq
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2014

I checked in on two different occasions due to business trips and my experience was pleasant in general. Comfortable rooms, clean bathrooms, efficient business center, stable internet connections, and their airport pickup/deliver service was really nice. However, I would have liked a room with a bathtub, which I didn't get on both times. Very close to the seaside, yet no... More

Was this review helpful? Yes 1
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this review

Dear Anas A, Thank you so much for your review! It is good to know that in general you had a nice experience, in return we apologies for some challenges that you have faced during your stay with us.concerning the TV channels, after your review, we have them fixed and now we have a better variety of channels, Breakfast is... More

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Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lancaster Hotel Raouche 4.5*
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Also Known As:
Lancaster Beirut Hotel Beirut

36 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#11 Business Hotel in Beirut #14 Luxury Hotel in Beirut
Hotel Class
Official Description (provided by the hotel)
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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