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Gefinor Rotana Hotel

Travelers' Choice award winner
Clemenceau Street | Hamra, Beirut 5202, Lebanon
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1 room 1 guest
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337 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (337)
  • Mar-May only
    (99)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (63)
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Campinas, SP
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

Situated in the west part of Beirut, a few blocks from the renovated downtown souks and Marthy's square, next to the AUB campus, the hotel serves you very attentively: fast wifi, varied breakfast, very large and clean rooms, variety of ambiances for bar/lounges. The main tower has most of the rooms but they have an annex to the back with... More 

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Dubai, United Arab Emirates
Level Contributor
135 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved the hotel. Was here for 5 nights and made sure to go to its rooftop everyday, for the view, for the swim, for the work-out and for local Almaza beer. The rooms were comfortable and spacious (though no views, alas). The conference facility was nice. The breakfast & lunch were repetitive but had some good choices. Overall, no... More 

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Canton of Geneva, Switzerland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay of the hotel was nice.the room is clean but very small.the pool is very small and cannot fit for more than 10 sun beds.the service of the front office and restaurant is friendly and helpful,thanks to ashraf,maamon and the hostess of the breakfast restaurant.the location is a bit far from the raouche however it is a nice and... More 

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GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that... More 

Amman, Jordan
Level Contributor
194 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights on a business trip. The hotel is clean and fresh, the staff are very friendly and super helpful. The rooms are nice, a bit on the old side and style, but ok. What I hated was the bathroom, I hate shower curtains and dont feel they are as clean as glass. Also, they charge... More 

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GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We would like to take this opportunity to inform you that we are planning for a full renovation soon. Thank you once again for taking... More 

Edmonton, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed At the Gefinor Rotana during my visit to Beirut. If you're considering booking this hotel expecting the level of service you normally receive or expect from a "5 star" hotel you will definitely not receive it. The amenities were great. The location is very convenient and the room comfort and cleanliness were perfect. I would have rated this hotel... More 

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GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest Thank you very much for staying at the Gefinor Rotana – Beirut. And leaving a comment on trip advisor. First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We are terribly sorry for the e shortcomings that you experienced during your stay. Have addressed the matters... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms are specious, view is nice, felt comfortable, food was good, enjoyed my stay and will definitely recommend it for anyone going on business. They charge an additional fee for the internet though.

Review collected in partnership with this hotel

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GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

We are delighted to receive your comments and appreciation to our services. Thank you for your patronage and support to Gefinor Rotana Beirut. Indeed we value your trust and confidence in us. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is... More 

Dubai, United Arab Emirates
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed July 21, 2015

Recently spend 10 days at the Gefinor for a combined business trip and long weekend. The hotel is located in a quiet part of the city between two main attractions: The Corniche and Hamra Street. Both areas are a convenient 10-15 minute walk, but people may look at you funny as the Lebanese don't walk anywhere it seems. The Gefinor... More 

Was this review helpful? Yes 1
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest We are delighted to receive your very comments and appreciation to our services and to our team members as well. Thank you for your patronage and support to Gefinor Rotana Beirut. We are glad to inform you we will be running a full renovation of our rooms soon. Thank you once again for taking the time to write... More 

amman
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 15, 2015

I booked at the Gefinor Rotana because it is a 5-min walk to Clemenceau Medical Center. The first room they gave me smelled of sewage (beware of it on the 10th floor). It took them several hours and a lot of nagging to replace it with a an acceptable one. What bothered me most was the fluctuating room rates. I... More 

Was this review helpful? Yes 1
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our services. We acknowledge the problem we experienced on the... More 

Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2015

Beirut a magic city, I stat at the Gefinor Rotan, no question a 5 start hotel, Friendly and professional staff, the room was very clean and comfortable, the restaurant food was good, I feel like in home, I was soprised the second day some staff members knows me by my name. My wife left her wallet at the bar, next... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with your stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we... More 

Salerno, Italy
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2015

+ nice staff, good service, good wellness and gym area, roof pool, nut treats in the lobby, late check out possibility - smelly sheets, very expensive breakfast (22$ per person), high price, no free wi-fi. A good place to stop. Beautiful roof top view

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. Thank you once... More 

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