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Gefinor Rotana Hotel

5.0 of 5 Clemenceau Street | Hamra, Beirut 5202, Lebanon
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Gefinor Rotana Hotel
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Gefinor Rotana Hotel
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289 reviews from our community

Traveler rating
    165
    94
    24
    3
    3
See reviews for
33
52
38
121
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (289)
  • Mar-May only
    (77)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (58)
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Sao Paulo
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We basically found nothing wrong with this hotel, which, at $135 was also good value. Excellent, friendly efficient staff and very good service. If we need to come back to Beirut we would stay here and unhesitatingly recommend it.

Review collected in partnership with this hotel

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for taking the time and leaving us your very generous comments and appreciation to our services. Thank you for your patronage and support to Gefinor Rotana Beirut, we are delighted you enjoyed your stay with us. We look forward in welcoming you back to your home away from home. Kind regards, More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Extremely friendly staff. Very courteous and would go out of their way to help. The location is great w.r.t. the Corniche and El Hamra district. The only problem is that internet access is not free, in the age where free Wi-Fi is universally available.

Review collected in partnership with this hotel

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for your generous comments, specially your recommendations for our team. We are very pleased that you enjoyed your stay with Rotana Gefinor, indeed we value your trust and confidence in us. Your comment about the internet has been taken into consideration. We look forward in welcoming you back to your home away from home. Kind regards, More 

Hurghada, Egypt
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was with my family spending new year period generally hotel is nice people friendly all time very polite even if they delay in some requests but you accept because smiley staff, only has breakfast and I must say it's very good and tasty + staff at breakfast very helpful specially to children, rooms are ok but view is not... More 

Was this review helpful? Yes
franckroyer, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Reviewer, Thank you for staying at Gefinor Rotana Beirut and for posting your comments about your recent stay with us. I am glad to hear that you were happy about your overall experience and we appreciate your comments. I would like to add that our check-out time is 1pm and that late check-out at 6pm, like yours, are chargeable... More 

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a number of minor issues during our stay - flush didn't work in the toilet, no towels in the room on one morning, inconsistent internet even though you have to pay extra for it - but the single worst thing is the hotel staff collusion with extortionate taxi drivers hovering outside the hotel. Negotiating with taxi drivers is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for taking the time and sharing your incident, we are really sorry for the shortcomings you experienced during your stay. We are now investigating the taxi issue and please be sure effective actions will be taken accordingly. May we emphasis to you that what happened is a bad experience rather than the rule, we hope you... More 

Rotterdam, The Netherlands
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel and service, everything that can be expected from a five-star property. Staff very willing to accomodate requests and always friendly. I would like to come back in summer to enjoy the pool on the rooftop maximally. Only negative point is that I could not find free wifi in the lobby.

Review collected in partnership with this hotel

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for staying at Rotana Gefinor, we are really glad you enjoyed your stay with us and we sincerely thank you for your generous comments. it is always very rewarding for my team and I to know that we have met your expectations. Thank you again for your patronage ,We are looking forward to welcoming you back... More 

1 review
4 of 5 stars Reviewed December 17, 2014

I stayed in Gefinor for the first time for a work related event, which was also held in the hotel. Services for the event and the rooms was excellent. Internet access was good, and access to town centre and AUB was easy and within walking distance. I liked the combination of international standard mixed with flavour of Beirut. Only downside... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We thank you for taking the time to share your experience, we are really glad you enjoyed your stay. We thank you for your support to Gefinor Rotana and we regret for the late room cleaning we will insure you this matter will not happen again. Thank you again and we look forward in welcoming you back to... More 

Damascus, Syria
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

I have been in this hotel a couple of times for business. This time I had a problem with my reservation and Mr Marwan and Mr George from the reservation department were very co-operative and helped me out. The rooms were very clean and comfortable as usual. The Olive garden restaurant was amazing. My only comment was that I was... More 

Was this review helpful? Yes 1
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for staying at Rotana Gefinor, and thank you for your lovely comments. i will pass on your recommendations to the reservation department. however we are really sorry for the inconvinience caused and the dusturbance you experienced. we are currently investigating to see what was the cause of the problem. Thank you again and we wlook forward... More 

Senior Contributor
30 reviews 30 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel really excels at everything. Pros: 1. Room is clean and has everything you might need in. 2. Breakfast is really very good. 3. Staff is very friendly and polite. 4. They checked my room on an average of 3-4 times daily to make sure everything is ok. 5. Free Internet in the room and speed was perfect. 6.... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your very nice comments and appreciation to our services and to our team members as well. Thank you for your patronage and support to Gefinor Rotana Beirut. I am very pleased to know that you were very satisfied with the overall stay. I will personally pass on your comments to our entire team... More 

Amman, Jordan
Top Contributor
68 reviews 68 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 2, 2014

My husband and I took a few days holiday to Beirut, our first time in Lebanon. The hotel was excellent. We had a sea view room on the 10th floor with a lovely bathroom. The room was well equipped with everything we needed. Buffet breakfast was great with lots of choices. We went in November, but still were able to... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you for taking the time to write, we are always happy to hear such generous comments and appreciation to our services. We are constantly striving to achieve the highest standards of service and to provide high staisfaction to our guests. I will personally pass on your comments to our entire team who will be delighted at your... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2014

Rotana Gefinor Hamra is one of the very good hotel you can stay at... Clean rooms nice staff to deal with and a fast response. They have a nice small pool at the rooftop with a nice gym too. In addition to the above you can also enjoy their food... Good price and taste.

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We would like to thank you for staying at Gefinor Rotana, we are very delighted to receive your nice comments. I will make sure to pass your comments to our entire team and especially to the food and beverage department. your comments mean a lot to us, we are looking forward in welcoming you back to Lebanon especially... More 

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Additional Information about Gefinor Rotana Hotel

Address: Clemenceau Street | Hamra, Beirut 5202, Lebanon
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gefinor Rotana Hotel 5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Gefinor Rotana Beirut
Hotel Style:
#4 Family Hotel in Beirut
#5 Spa Hotel in Beirut
#6 Business Hotel in Beirut
#7 Best Value Hotel in Beirut
#9 Romantic Hotel in Beirut
#11 Luxury Hotel in Beirut

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