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Gefinor Rotana Hotel

Travelers' Choice award winner
Clemenceau Street | Hamra, Beirut 5202, Lebanon
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Gefinor Rotana Hotel
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Gefinor Rotana Hotel
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329 Reviews from our TripAdvisor Community

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Traveler rating
    183
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (99)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (63)
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Dubai, United Arab Emirates
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently spend 10 days at the Gefinor for a combined business trip and long weekend. The hotel is located in a quiet part of the city between two main attractions: The Corniche and Hamra Street. Both areas are a convenient 10-15 minute walk, but people may look at you funny as the Lebanese don't walk anywhere it seems. The Gefinor... More 

Was this review helpful? Yes 1
amman
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked at the Gefinor Rotana because it is a 5-min walk to Clemenceau Medical Center. The first room they gave me smelled of sewage (beware of it on the 10th floor). It took them several hours and a lot of nagging to replace it with a an acceptable one. What bothered me most was the fluctuating room rates. I... More 

Was this review helpful? Yes 1
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our services. We acknowledge the problem we experienced on the... More 

Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beirut a magic city, I stat at the Gefinor Rotan, no question a 5 start hotel, Friendly and professional staff, the room was very clean and comfortable, the restaurant food was good, I feel like in home, I was soprised the second day some staff members knows me by my name. My wife left her wallet at the bar, next... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with your stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we... More 

Salerno, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

+ nice staff, good service, good wellness and gym area, roof pool, nut treats in the lobby, late check out possibility - smelly sheets, very expensive breakfast (22$ per person), high price, no free wi-fi. A good place to stop. Beautiful roof top view

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. Thank you once... More 

Beirut, Lebanon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Thought I would benefit from those Gefinor offers with great discounts on single rooms, but never thought I would not find an empty room for my confirmed paid non refundable booking. After 2 hours of waiting a free 2 steps upgrade was the solution and enjoyed a fantastic sea view full with forgiveness and pleasure

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I am very pleased to know that you were satisfied with the overall stay. Thank you once again for taking the time to write and we look forward to welcoming you back in... More 

Aughton
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel situated in the city centre of Beirut, our room 707 was ok it was a short distance from the lift which was a bonus as there was no noise to disturbed our stay. Staff are very friendly and are very willing to help where they can, airport online checkin appeared to be a problem for them but I... More 

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I am very pleased to know that you were satisfied with the overall stay. Thank you once again for taking the time to write and we look forward to welcoming you back in... More 

Cairo, Egypt
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I Visited the Gefinor Rotana for 4 Days this month on a business trip, first time for me in it, i used to go to Crowne Plaza Hotel in Hamra Nearby in all my business trips, however i decided to change my stay this time and i didnt like the change !! the rooms are not as spacious, the food... More 

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GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest We are delighted to receive generous comments and appreciation to our services and to our team members as well. Thank you for taking the time to write. We are glad to announce that we are planning for a full renovation of our hotel, we will be glad if you could give us another opportunity to meet your expectations.... More 

Beirut
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed for three nights and was for business in Beirut. I must say this is one of the very best hotels I stayed in. The rooms are very clean and spacious, the staff are extremely professional and friendly. The internet is perfect all over the hotel; meeting rooms are tidy. The food is perfect especially breakfast buffet. But prices... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services. Thank you for your patronage and support to Gefinor Rotana Beirut. Indeed we value your trust and confidence in us. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so... More 

Amman, Jordan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2015

We booked 2 rooms for 5 nights at Gefinor Rotana.The staff are very kind , prompt , hospitable and efficient.The rooms are clean and contained all amenities needed on the average 5 star scale.The location is excellent , in hamra , next to AUB hospital and walking distance to Rouche , Zaitony bay, and Beirut souq. Overall great

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest We are delighted to receive your very generous comments and appreciation to our services and to our team members as well. Thank you for your patronage and support to Gefinor Rotana Beirut. Indeed we value your trust and confidence in us. Thank you once again for taking the time to write and we look forward to welcoming you... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed for a business trip . Clean efficient rooms , very we'll run facility , reception , and staff. Breakfast buffet at par with major chains . Close to Hamra district and downtown beirut . Has a good swimming pool and spa upstairs at 17th floor . Overall very pleased and the price is well worth it .

Was this review helpful? Yes
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. We value your feedback. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and... More 

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