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Le Royal Hotels & Resorts Beirut

5.0 of 5 Leisure Hills Complex - Dbayeh, Beirut 70 1010, Lebanon
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Certificate of Excellence 2014
Le Royal Hotels & Resorts Beirut
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Le Royal Hotels & Resorts Beirut
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181 reviews from our community

Traveler rating
    94
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    24
    4
    10
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30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jaffa, Palestine
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The Hotel and stay were fine, yet the Hotel was extremely unprofessional because i decided to check out after spending one night and insisted on charging me for two nights. (i explained my early departure was because of a death in the family- they could care less) They gave many lame excuses, but this looked like a money grab by... More 

Was this review helpful? Yes 1
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Valuable Guest, Thank you for sharing your concern on Trip advisor wall and we are very sorry for your loss, Your booking, via the agency, was for 4 nights and when you requested to check out on the second day due to the unforeseen circumstances, the Hotel front office assistant asked you to charge additional one night as half... More 

Beirut, Beyrouth, Lebanon
1 review
5 of 5 stars Reviewed 2 weeks ago

excellent management and excellent staff very good environment and tasty food. The professional team welcome you and always ready to serve you the best service. My friends and I enjoyed being there we will surely come back as soon as we could! keep it up Royal ! *****

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Ms. Romy, Thank you for providing such helpful details about your stay. We are pleased you enjoyed your overall visit with us. We are elated that our team was able to make all these experiences an unforgettable moment for you and your friends! We eagerly anticipate your next visit! Sincerely, More 

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the chance to explore all the hotel for a university project on 2007. And I simply fell in love with this hotel. And since 2007, Le Royal was my 1st choice. Great location: close to both Beirut and Jounieh, Amazing rooms, perfect food, wonderful spa (i tried myself several times and i bought gift vouchers for my parents... More 

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Valuable Guest, It is a real pleasure to read your comment on TripAdvisor regarding your recent experience at Le Royal Hotels & Resorts Beirut! We are delighted to read that you enjoyed this escape with us, the location, the room, the restaurants, the Spa and most of all that your proposal was outstanding at the Titanic Piano bar. Thank... More 

Beirut, Beyrouth, Lebanon
1 review
5 of 5 stars Reviewed 3 weeks ago

The Spa experience at Le Royal Hotel was out of this world. We felt really pampered by the 5 star unmatched service as the professional team takes into consideration all your health problems and deal separately and meticulously with each case. We enjoyed a great relaxing day at the hotel premises thanks to the pool and gym access that is... More 

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Ms. Cynthia, Thank you for taking the time to review your latest visit to the Royal Spa! We are delighted you had a great experience. We are thrilled you enjoyed our professional and helpful staff. We hope you will consider staying with us in the near future and experience more treatments, Regards, More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The best SPA in Lebanon, the staff are very welcoming and professional, excellent customer service, both jacuzzi and indoor swimming pool are cleans not to mention the lockers and shower cabins as well!! I enjoyed doing there a hot stone massage..you should ye it it's amazing!!

Was this review helpful? Yes 1
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Ms. Mireille, We would like to thank you for your comment on TripAdvisor regarding your recent experience at Le Royal Hotels & Resorts Beirut! What a review! It is a real pleasure to read that you fully enjoyed your day at the Spa, the hot stone massage and all the details we put together to make this experience memorable.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Le Royal is a very comfortable and relaxing place. Almost, they have a very professional and caring team. I had a daytime at Royal SPA and I loved it too much. Thanks Mary for the great massage. Thank you Le Royal team. Marie-Ange

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Ms. Marie Ange, It is a real pleasure to read your comment regarding your recent experience at Le Royal Hotels & Resorts Beirut! We are delighted to read that you enjoyed your day at the Spa, as well as our service. We will make sure to share your wonderful comment with our teams! We hope to have the pleasure... More 

amman
Top Contributor
66 reviews 66 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 6, 2014

I have stayed there before and must say that service and conditions have deteriorated since then. As usual staff were very polite but this hotel can't be a 5 or even a 4 stars hotel. Some light in the room were not functioning while the TV had only basic stations. Bathroom is squeezed and towels looked very old while restaurants... More 

Was this review helpful? Yes 3
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Valuable Guest, We would like to thank you for your comment on Trip Advisor regarding your recent visit at Le Royal Hotels & Resorts Beirut, We are very sad to hear about the simple conditions you encountered during your stay, since we are equipped to fit all guests' requirement, and it is very strange to know that our 3... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014 via mobile

The best hotel in Lebanon, very professional staff, excellent customer service, room is always clean to perfection , food very delicious in addition to that you MUST try their open sushi buffet each thursday the best in lebanon !

Was this review helpful? Yes 1
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Sir, We are glad you enjoyed your stay at Le Royal Hotels & Resorts Beirut! Thank you for your warms comments, we appreciate your feedback! Certainly the open sushi buffet has a vast culinary option, we are glad you find it interesting! Thank you for sharing your experience with us and we hope to see you again in our... More 

Salmiya, Al Kuwayt, Kuwait
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

stayed for more than a week, very good hotel with well trained staff, very clean hotel, good facilities - gym, restaurants, spa.. overall a very good hotel for business and family stay!another add on is the water park is connected to the hotel..

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Mr. Fahed, Thank you for trusting us with this special trip! We are really glad you enjoyed your time in our hotel, as you said our staff works really hard to provide you with the service you expect and deserve and even go a little bit further every moment! Did you happen to indulge yourself with our couples massage?... More 

1 review
5 of 5 stars Reviewed October 9, 2014 via mobile

we love this hotel, the employees are well trained, professionals and very courteous. The food is amazing. We will definitly come back soon. Our room was shining and very clean. The decoration for our bedroom was also romantic and lovely... The overall service is outstanding:)

Was this review helpful? Yes
AnneMariehachem, Corporate Revenue & e-distribution Manager at Le Royal Hotels & Resorts Beirut, responded to this review

Dear Mr. Tony K, Thank you for sharing your warm comments and feedback; we will keep them on mind to provide you with a better service! We are glad you enjoyed our special services and accommodation! Did you enjoy some of our SPA treatments? Thank you for taking a time to share your experience with us! Sincerely, Anne Marie Hachem More 

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Additional Information about Le Royal Hotels & Resorts Beirut

Address: Leisure Hills Complex - Dbayeh, Beirut 70 1010, Lebanon
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Le Royal Hotels & Resorts Beirut 5*
Number of rooms: 231
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Also Known As:
Le Royal Hotels & Resorts Beirut Hotel Beirut
Le Royal Hotels And Resorts Beirut
Le Royal Hotel Beirut
Beirut Le Royal Hotel
Hotel Style:
#7 Spa Hotel in Beirut
#11 Romantic Hotel in Beirut
#16 Business Hotel in Beirut
#18 Luxury Hotel in Beirut

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